SMART Technologies Notebook 10 Reference guide

SMART Technologies
Brand
SMART Technologies
Model
Notebook 10
Category
Networking
Type
Reference guide

This manual is also suitable for

Education Software
Installer 2011
Windows® operating systems
System administrator’s guide
Trademark notice
SMARTNotebook, SMARTDocumentCamera, SMARTResponse, SMARTSync, SMARTClassroomSuite, Senteo, SMARTBoard, smarttech, the SMART logo and all
SMART taglines are trademarks or registered trademarks of SMARTTechnologiesULC in the U.S. and/or other countries. Windows, WindowsVista, InternetExplorer,
ActiveX and DirectX are either registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. Adobe and Flash are either registered
trademarks or trademarks of Adobe Systems Incorporated in the U.S. and/or other countries. All other third-party product and company names may be trademarks of their
respective owners.
Copyright notice
© 2011 SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated
into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to change without notice
and does not represent a commitment on the part of SMART.
One or more of the following patents: US6320597; US6326954; US6741267; US7151533; US7757001; USD612396; USD616462; USD617332; and USD636784. Other
patents pending.
10/2011
Installation overview
Task Reference
Ensure your computers meet the minimum requirements. page 2
Obtain the installation packages and supporting files. page 3
If previous versions of the software are installed on your computer,
remove them.
page 73
Customize the installation packages using SMARTInstallManager.
OR
Customize the installation packages using a third-party tool.
page 5
OR
page 16
Deploy the installation packages. page 17
If the software didn’t activate during installation, activate it. page 20
Please send any feedback on this guide to DocumentationFeedback@smarttech.com.
i
Contents
Installation overview i
Chapter 1: Getting started 1
Computer requirements 2
Installation packages and supporting files 3
Chapter 2: Customizing installation packages 5
Using SMARTInstallManager 5
Using third-party tools 16
Chapter 3: Deploying the software 17
Using the command line interface 17
Using third-party imaging or remote management software 19
Activating the software after installation 20
Chapter 4: Updating the software 27
Using a Windows Installer update installation package (MSI file) 28
Using a Windows Installer patch (MSP file) 29
Chapter 5: Removing the software 31
Using the command line interface 31
Using third-party imaging or remote management software 36
Appendix A: Windows Installer properties and parameters 37
Properties 37
Parameters 50
Examples 50
Appendix B: Language files and codes 53
Installation language files and codes 53
Language packs 54
Appendix C: Installing and maintaining Gallery content 57
Installing Gallery content 58
Modifying Gallery content 63
Changing Gallery content locations 69
Appendix D: Removing previous versions 73
Removing SMARTBoard software 9.x 73
Removing SMARTBoard software 8.x 74
iii
Removing SMARTBoard software 7.x 76
Cleaning the registry 77
Index 79
C O N T E N T S
iv
Chapter 1: Getting started
Computer requirements 2
Installation packages and supporting files 3
Installation packages 3
Language files 4
This guide explains how to customize and deploy the following software:
l SMARTNotebook™ collaborative learning software 10.8
l SMARTNotebook MathTools
l Mixed Reality Tools for SMARTDocumentCamera™
l SMARTProductDrivers 10.8
l SMARTResponse™ 2011 assessment software
l SMARTSync™ 2011 Teacher software
l SMARTClassroomSuite™ 2011 Teacher software
l Common platform
N N O T E S
l For information on customizing and deploying previous versions of this software, see the
appropriate system administrator’s guides at smarttech.com/support.
l For information on installing SMARTSync Student software, SMARTSync Class List
Server and SMART Administrator Tools - Classlist Manager, see the SMARTSync 2011
system administrator’s guide (smarttech.com/kb/160490) or the SMARTClassroomSuite
2011 system administrator’s guide (smarttech.com/kb/160522).
Chapter 1
1
This guide is intended for IT administrators and others experienced with customizing, deploying and
administering Windows® software in a networked environment. To use this guide, you must:
l Know IT terminology such as “registry” and “domain controller”
l Know how to complete basic administrative tasks in Windows operating systems such as
modifying the registry
l Have administrative privileges and access to servers
l Have access to the DVD or have Internet access
I I M P O R T A N T
You must run the commands documented in this guide in an Administrator Command Prompt
window. To open an Administrator Command Prompt window, right-click the Command Prompt
icon, and then select Run as Administrator.
Computer requirements
Before you install the software, ensure your teachers’ computers meet the minimum requirements:
l Pentium® 4 processor or better
l 512 MB of RAM (1 GB recommended)
l Free hard disk space:
Software Space required
SMARTNotebook software 277 MB
Gallery Essentials 549 MB
Lesson Activity Toolkit 111 MB
SMARTProductDrivers 145 MB
SMARTResponse assessment software 47 MB
SMARTSync Teacher software 37 MB
Common platform 62 MB
Total 1228 MB
l Windows XP SP3, WindowsVista® SP2 or Windows 7 operating system
l Adobe®Flash® Player 10 ActiveX® control for SMARTNotebook software
l AdobeFlash Player 10 Firefox® plug-in for SMARTResponseassessment software
l DirectX® technology 8.1 or later for SMART Video Player
l DirectX 9 compatible graphics hardware for Mixed Reality Tools
C H A P T E R 1
Getting started
2
N N O T E
If you’re deploying SMART software to Windows XP or WindowsVista computers, you must first
install Windows Installer 4.5 on these computers. You can download Windows Installer 4.5 from
support.microsoft.com/kb/942288.
Installation packages and supporting files
Before you can customize or deploy SMART software, you must locate the installation packages and
supporting files.
Installation packages
There are three installation packages (also known as an MSI files) for the Education Software
Installer:
Installation package File name
Education Software Installer SMART Education Software 2011.msi
AdobeFlash Player ActiveX control
(forSMARTNotebook software)
install_flash_player_10_active_x.msi
Adobe Flash Player plug-in
(forSMARTResponseassessment software)
install_flash_player_10_plugin.msi
I I M P O R T A N T
SMART recommends that you deploy SMART software using the SMART Education Software
2011.msi installation package. However, if you choose to deploy the software using individual
installation packages, you need to do the following:
l Deploy the SMART Common Platform.msi file first.
l If you use a custom value for the INSTALLDIR property, ensure this value is identical
across all the installation packages.
The SMART Education Software 2011.msi file is located on the DVD in
[DVDdrive]:\Administrators\Windows\Education Software Install. The AdobeFlash Player files
are located on the DVD in [DVDdrive]:\Administrators\Windows\Education Software
Install\Support
Alternatively, you can download the packages from smarttech.com/administratordownloads.
Save the packages in a location on your network that’s accessible to all computers on which you plan
to install the software.
C H A P T E R 1
Getting started
3
Language files
If you plan to deploy the installation packages in a language other than English (U.S.), ensure the
corresponding MST file for the language is in the same folder as the MSI file (see Installation
language files and codes on page 53).
Similarly, if you want users to be able to view and use the software in a language other than English,
you must download and install the appropriate language pack (see Language packs on page 54).
These language packs are located on the DVD under
[DVDdrive]:\Administrators\Windows\Education Software Install\Support\Languages.
C H A P T E R 1
Getting started
4
Chapter 2: Customizing installation
packages
Using SMARTInstallManager 5
Installing SMARTInstallManager 5
Using SMARTInstallManager 6
Opening an installation package 6
Saving your changes 7
Publishing your changes as an MSTfile 7
Customizing the installation package 8
Using third-party tools 16
You can customize installation packages using SMARTInstallManager.
OR
You can customize installation packages using third-party tools and Windows Installer properties.
Using SMARTInstallManager
SMARTInstallManager enables you to customize SMART software installation packages (also
known as MSI files) by publishing MST files. You can then deploy the MSI and MST files to
computers using third-party imaging or remote management software.
Installing SMARTInstallManager
Install SMARTInstallManager from the DVD.
OR
Download and install SMARTInstallManager from the SMARTSupport website.
g To install SMARTInstallManager from the DVD
1. Insert the DVD in your computer’s DVD drive.
A dialog box appears.
Chapter 2
5
N N O T E
If the dialog box doesn’t appear, browse to and open [DVD drive]\CDBrowser.exe in
Windows Explorer.
2. Click Administrator Preparation and Tools, and then click Install
SMARTInstallManager.
The SMARTInstallManager installation wizard appears.
3. Follow the on-screen instructions.
g To install SMARTInstallManager from the website
1. Go to smarttech.com/administratordownloads.
2. Scroll to SMART Notebook collaborative learning software, click Choose a version, and then
select SMART Notebook software > 10.8 for Windows.
3. Click Download SMART InstallManager, and then click Download.
4. Save the Install Manager.exe file to your computer.
5. Double-click the Install Manager.exe file.
The SMARTInstallManager installation wizard appears.
6. Follow the on-screen instructions.
Using SMARTInstallManager
After you install SMARTInstallManager, shortcuts to the software appear on the desktop and in the
Start menu under All Programs > SMARTTechnologies > SMARTInstallManager.
With SMARTInstallManager, you can do the following:
l Open and customize an installation package.
l Save your changes to the installation package as an XML file.
l Publish your changes to the installation packages as an MST file.
Opening an installation package
To customize an installation package, drag its MSI file into the SMARTInstallManager window.
Alternatively, you can search for installation packages on your computer by clicking , or on CDs or
DVDs by clicking .
C H A P T E R 2
Customizing installation packages
6
N N O T E
All installation packages you’ve previously opened in SMARTInstallManager appear in the
Unmodified Packages tab.
After you open an installation package, a set of pages for that installation package appears in
SMARTInstallManager. Customize the installation package using the controls on these pages.
Saving your changes
After you customize an installation package, save your changes as an XML file by selecting File >
Save As. When you next start SMARTInstallManager, load the XML file by selecting File > Open,
or by opening the MSI file and then selecting File > Import.
Publishing your changes as an MSTfile
The final step in using SMARTInstallManager to customize an installation package is to publish your
changes as an MST file. To do this, select File > Publish, and then use the dialog box to define a
location for and create the MST file.
T T I P
Publish the MST file in the same location as the MSI file.
C H A P T E R 2
Customizing installation packages
7
Customizing the installation package
To customize the installation package, open the SMART Education Software 2011.msi file in
SMARTInstallManager (see Using SMARTInstallManager on page 6), and then set the controls on
each page.
Control Procedure Notes
General Options: Product Selection
Activate software during
installation
Select to activate the software
automatically during installation
rather than manually after
installation.
You must include the productkey
properties for the software you
are installing for this property to
work.
For mass activation information,
see Activating the software after
installation on page 20.
SMARTProductDrivers Select to install
SMARTProductDrivers.
SMARTNotebook software Select to install SMARTNotebook
software.
Product key Type your 22-character product
key for SMARTNotebook
software.
You can type the product key
with or without hyphens.
When you type a volume product
key, the software activates when
you deploy it to your network
computers.
SMARTResponse
software
Select to install
SMARTResponse software.
If you choose to install
SMARTResponse software, you
must also install and activate
SMARTNotebook software.
When you select this check box,
SMARTInstallManager
automatically selects the
SMARTNotebook check box.
Product key If you’re installing
SMARTResponse software and
students use
SMARTNotebookSE (Student
Edition) software or
SMARTResponse VE Internet-
enabled devices to answer
questions, type your 22-character
product key for SMARTResponse
software.
You can type the product key
with or without hyphens.
When you type a volume product
key, the software activates when
you deploy it to your network
computers.
C H A P T E R 2
Customizing installation packages
8
Control Procedure Notes
SMARTNotebook Math
Tools
Select to install SMARTNotebook
MathTools.
If you choose to install
SMARTNotebook MathTools,
you must also install and activate
SMARTNotebook software.
If you install SMARTNotebook
software but don’t install
SMARTNotebook MathTools or
Mixed Reality Tools, you’re
unable to deploy this software at
a later date using the Education
Software Installer installation
package.
Product key Type your 22-character product
key for SMARTNotebook
MathTools.
You can type the product key
with or without hyphens.
When you type a volume product
key, the software activates when
you deploy it to your network
computers.
SMARTDocumentCamera
Mixed Reality Tools
Select to install Mixed Reality
Tools.
If you choose to install Mixed
Reality Tools, you must also
install and activate
SMARTNotebook software.
If you install SMARTNotebook
software but don’t install
SMARTNotebook MathTools or
Mixed Reality Tools, you’re
unable to deploy this software at
a later date using the Education
Software Installer installation
package.
Product key Type your 22-character product
key for Mixed Reality Tools.
You can type the product key
with or without hyphens.
When you type a volume product
key, the software activates when
you deploy it to your network
computers.
SMARTSync Teacher
software
Select to install SMARTSync
Teacher software.
C H A P T E R 2
Customizing installation packages
9
Control Procedure Notes
Product key Type your 22-character product
key for SMARTSync Teacher
software.
You can type the product key
with or without hyphens.
When you type a volume product
key, the software activates when
you deploy it to your network
computers.
SMARTClassroomSuite
software
Select to install SMART
Classroom Suite Teacher
software.
When you select this check box,
SMARTInstallManager
automatically selects the
SMARTNotebook,
SMARTProductDrivers,
SMARTResponse and
SMARTSync Teacher check
boxes. (These programs are part
of SMARTClassroomSuite
Teacher software.)
Product key Type your 22-character product
key for SMART Classroom Suite
Teacher software.
You can type the product key
with or without hyphens.
When you type a volume product
key, the software activates when
you deploy it to your network
computers.
General Options: Installation Options
Installation directory Type the path to your preferred
folder for the software.
If you specify a folder, include a
back slash (\) at the end of the
path.
If you don’t specify a folder,
Windows Installer installs the
software in [Program files]\
SMART Technologies\
Education Software where
[Program files] is C:\Program
Files for 32-bit versions of
Windows operating systems or
C:\Program File (x86) for 64-bit
versions of Windows operating
systems.
Ensure the folder path is valid.
SMARTInstallManager doesn’t
verify the folder path.
Install Start menu and
desktop shortcuts
Select to create shortcuts in the
Start menu and on the desktop.
C H A P T E R 2
Customizing installation packages
10
Control Procedure Notes
General Options: Language Selection
Select the language packs
you want to install
Select the check boxes of the
language packs you want to
install.
Some SMART software doesn’t
support all listed languages.
SMARTSync Teacher software
language support is managed
separately.
General Options: SMART Product Update Options
Install SMART Product
Update in Full Mode
Select to install
SMARTProductUpdate (SPU) in
Full mode.
In Full mode, users can view
currently installed versions of
SMART software and their
product keys, and download and
install updates.
Install SMART Product
Update in Dashboard Mode
Select to install SPU in Dashboard
mode.
In Dashboard mode, users can
view only currently installed
versions of SMART software and
their product keys.
Do not install SMART
Product Update
Select to not install SPU.
Check for updates Type the number of days (1 to 60)
between SPU checks.
This option is available only if you
install SPU in Full mode.
By default, SPU checks for
product updates every 30 days.
Notify users about SMART
product updates
Select to notify users of available
SMART product updates through
the Windows notification area.
This option is available only if you
install SPU in Full mode.
SMARTNotebook: Gallery Content
See Installing and maintaining Gallery content on page 57.
SMARTNotebook: Team Content
Team Content path Type the path to the
TeamContent folder, which is a
location on your school’s network
where users can store shared
content.
For information on creating a
TeamContent folder, see
Creating or connecting to Team
Content folders on page 70.
SMARTNotebook: My Content
My Content path Type the path to the My Content
folder, which is a location on the
user’s computer where he or she
can store individual content.
You can include environment
variables in the path.
C H A P T E R 2
Customizing installation packages
11
Control Procedure Notes
SMARTNotebook: Optional Settings
Install print capture driver Select to include the Print Capture
Driver in the installation.
The Print Capture Driver is a
printer driver that enables users
to export content from other
programs to SMARTNotebook
software by using the
SMARTNotebook Document
Writer.
Register
SMARTDocumentCamera
drivers
Select to enable the registration of
SMARTDocumentCamera
drivers.
Disable the registration of
SMARTDocumentCamera
drivers if they conflict with
existing third-party drivers on the
computer.
If you choose to install Mixed
Reality Tools,
SMARTInstallManager selects
this check box automatically.
You’re unable to clear it.
Install Notebook Plugin IE
Helper Object
Select to enable a plug-in that
allows you to download .notebook
files from InternetExplorer®
Internet browser.
If you don’t enable the plug-in,
InternetExplorer Internet browser
changes .notebook files’
extensions to .zip when
downloading them. As a result,
users are unable to open the files
in SMARTNotebook software.
If you have a security policy
restricting the installation of any
InternetExplorerActiveX plug-ins
(32-bit operating systems), don’t
enable the plug-in or the
installation might not succeed.
SMARTNotebook: Customer Experience
Prompt users to choose to
participate in the Customer
Experience Program
Select to allow the user to enable
or disable the Customer
Experience Program.
When the software first starts, it
will ask the user whether he or
she wants to participate in the
Customer Experience Program.
Enable the Customer
Experience Program on all
computers
Select to automatically enable the
Customer Experience Program for
the user.
Disable the Customer
Experience Program on all
computers
Select to automatically disable the
Customer Experience Program for
the user.
C H A P T E R 2
Customizing installation packages
12
Control Procedure Notes
SMARTResponse: Activation Options
Registry file If you’re installing
SMARTResponse software in
standard, LE, PE, XE or mixed
modes, type the path to the
activation registry file.
Contact SMARTSupport for
details.
SMARTResponse: Setup Tool
SMARTResponse LE Select to enable students to
answer questions with
SMARTResponse LE clickers.
SMARTResponse PE Select to enable students to
answer questions with
SMARTResponse PE clickers.
SMARTResponse XE Select to enable students to
answer questions with
SMARTResponse XE clickers.
SMARTResponse/Senteo Select to enable students to
answer questions with
SMARTResponse or Senteo™
clickers.
SMARTResponse VE Select to enable students to
answer questions with
SMARTResponse VE Internet-
enabled devices.
C H A P T E R 2
Customizing installation packages
13
Control Procedure Notes
SMARTNotebookSE Select to enable students to
answer questions with
SMARTNotebookSE software in
SMARTResponse CE mode.
Multiple SMARTResponse
devices in the same class
Select to enable students to
answer questions with Senteo,
SMARTResponse,
SMARTResponse LE,
SMARTResponse PE or
SMARTResponse XE clickers or
SMARTNotebookSE software.
Select the Include
SMARTResponse VE check box
to also enable students to answer
questions with SMARTResponse
VE Internet-enabled devices.
SMARTResponse: Optional Settings
Start Desktop Menu at log
in for all users?
Select to start SMARTResponse
software when the user logs on.
File port Type the port number for the file
data channel.
OR
Type * to use a random port
number for the file data channel.
This control is applicable only if
students answer questions with
SMARTNotebookSE software.
The default port is 23458.
Secure Base port Type the port number for the
encrypted data channel.
OR
Type * to use a random port
number for the encrypted data
channel.
This control is applicable only if
students answer questions with
SMARTNotebookSE software.
The default port is 23457.
Certificate file Type the path to the certificate file
for SSL digital certificate
encryption.
OR
Click Browse and then browse to
and select the certificate file.
This control is applicable only if
students answer questions with
SMARTNotebookSE software.
C H A P T E R 2
Customizing installation packages
14
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SMART Technologies Notebook 10 Reference guide

SMART Technologies
Brand
SMART Technologies
Model
Notebook 10
Category
Networking
Type
Reference guide
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