Dear customer,
Thanks for your support for Udreamer record player
Any questions or problems,pls send us your Order ID,Video of Your Problem to the
email:Udreamerservice01@outlook.com for a 100% satisfactory solution
Here are some Common QA for your reference,if you can not solve the problem after trying,pls
contact us directly,thanks
Q:The cover is cracked, what should I do?
Q:The turntable won’t stop and keeps playing at the end of the music, what’s wrong?
A:Usually the turntable will stop at the end of music playing.But sometimes it won’t stop because
of the record problem, in this way, pls check the auto stop button, turn on it , it will stop ,see
below picture
Q:What can I get in the package?
A:In the package, you can get a turntable, a user manual,a power cord in 5V,1.5A.If you find
something missing,pls contact us at:Udreamerservice01@outlook.com
Q:The record player can not play vinyls properly and skip the records,what should I do?
A:Usually, there are 3 reasons to make this happen:
①:The position of stylus is tilt,not in the middle,the non-paralleled tone arm will be in incorrect
tracking and cause the skip.See below picture.
Solution:pls contact us at:Udreamerservice01@outlook.com to get a new needle