USER MANUAL
available for iOS/Android
AVAILABLE FUNCTIONALITY
Smartphone/Tablet WEB “Lite” Portal
CONTRACT
SMART
CONTRACT
SUPERALARM
CONTRACT
FULLFLEET
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Meta Trak User Manual
Dear customer,
thanks for choosing a Meta Trak product.
Meta Trak is a telematic device that lets its users autonomously
locate their vehicles and receive noti cations
about signi cant events.
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Meta Trak User Manual
CONTENTS
1. ACCESSING THE SERVICE......................................................4
1.1 Access through the APP...........................................................................................4
1.2. Access through WEB “Lite”.....................................................................................4
2. ACTIVATING THE DEVICE.......................................................5
2.1 Activating the device through the APP..............................................................5
2.2. Accessing the device through WEB “Lite”........................................................5
3. MENU DISPLAY.......................................................................6
3.1 “Commands” Menu...................................................................................................6
3.2 “Status” Menu..............................................................................................................7
3.3 “Map” Menu..................................................................................................................8
3.4 “Map” Menu - Route History....................................................................................9
3.5 “24h History” Menu................................................................................................10
3.6 “Messages” Menu...................................................................................................11
3.7 Geofences and POI
(Point Of Interest) Noti cations..........................................12
3.8 How to create a Geofences..................................................................................13
3.9 How to create a POI
(Point Of Interest).................................................................14
3.10 “Noti cations Menu” - Geozone Monitoring Noti cations....................15
3.11 “Noti cations Menu” - POI Monitoring Noti cations...............................16
3.12 “Noti cationsMenu” - Speed Monitoring Noti cations...........................17
3.13 “Noti cations Menu” - Parking Monitoring Noti cations.........................18
3.14 “Noti cations Menu” - Stopover Monitoring Noti cations......................19
3.15 “Options” Menu......................................................................................................20
4. MULTI-VEHICLE MANAGEMENT.........................................21
4.1 Management through the APP...........................................................................21
4.2 Management through WEB “Lite”......................................................................21
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Meta Trak User Manual
1. ACCESSING THE SERVICE
1.1 Access through the APP:
1. Download the Meta Trak App, which is available free of charge from Apple
Store (iOS devices) and Google Play (Android devices).
2. Once you have installed the telematic device on the vehicle, use the “Login”
and "Password" received via SMS and click “Sign In” to enter.
3. Set your personal 4-digit PIN code, which will be requested every time you ac-
cess the application.
1.2 Access through the WEB:
To access the WEB “LITE” portal, open the browser on your Personal Computer
and enter the link:
lite.metatrak.it
Once you have installed the telematic device on the vehicle, use the “Login” and
"Password" received via SMS and click “Sign In” to enter.
The system is compatible with most common browsers.
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Meta Trak User Manual
2. ACTIVATING THE DEVICE
Only perform this procedure for the rst access, if required for the chosen service.
The system will automatically perform this step If required by the service, with-
out the need for manual activation.
NB: if activation has already been done from other tools (Smartphone/Tablet or
PC), this step will not be displayed.
On opening the user interface, only the product activation command will be
available:
2.1 Activating the Device through the APP:
On opening the application for the rst time, enter your access credentials and the
following command will be displayed:
1. Press the command.
2. Press "OK" to con rm the request.
3. Wait for the con rmation “Command Sent”.
4. Close the APP, wait a few minutes, run it again and enter the PIN you set previ-
ously. The main screen of the application will open.
2.2 Activating the Device through the WEB:
On opening the portal, only the product activation command will be available:
mmand
will
be
displayed:
d
1. Press the “Unit Activation” command.
2. Press “OK” to con rm the request.
3. Wait for the con rmation “Command Sent”.
The system will activate
after a few minutes and
you will be able to use
the on-board device.
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Meta Trak User Manual
3. MENU DISPLAY
The Commands Menu contains the following functions:
• Active Mode On: this returns the device to its standard mode from one of the
above modes.
• Position request: use this to manually request the current vehicle position (no
SuperAlarm service).
• Privacy Mode On/O : this enables or disables displaying data and download-
ing positions on the map.
• Service Mode On: this puts the device into the maintenance state (workshop,
repair, etc.).
• Transport Mode On: this puts the device into transport mode with the instru-
ment panel o (ferry, etc.).
• Wireless engine START block/unblock*: this turns the “Wireless Engine Im-
mobilizer” on/o (optional device).
Con rmation will be requested for each command sent.
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3.1 “COMMANDS” MENU
* Command and corresponding icons only available with the SMART and
FULLFLEET services, and only if the optional engine immobilizer module is
installed.
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Meta Trak User Manual
The Status Menu provides a range of information about the vehicle and device:
• Odometer (km): gives the total number of kilometres travelled since activa-
tion. You can align the value by clicking the item, entering a new value, and
then clicking “SAVE”.
• Moto hours (hours): gives the total hours that the vehicle has been in motion
since device activation. You can align the value by clicking the item, entering a
new value, and then clicking “SAVE”.
• Ignition: Instrument Panel Status
ON /
OFF
• Engine Start Block:
Immobilizer On /
Immobilizer O
This function is only active for services with the optional engine immobilizer
module.
• Next Maintenance (km): use this to set a vehicle operation time (in hours) and
a customised noti cation email to be sent when that time is reached.
• Next Maintenance (hours): use this to set a vehicle travel distance (in kilo-
metres) and a customised noti cation email to be sent when that distance is
reached. You can enter kilometre steps for subsequent recall noti cations.
• Privacy: On/O status
• System Operating Mode: On/O /Maintenance status
• Automatic Engine Block: This gives the Automatic Engine Immobilizer status
(function that only the TSP can activate) together with the optional IdTag and
Engine Immobilizer Module devices.
Automation o /
Automation on
• Reserve Battery status:
OK /
Not OK
• Car Battery voltage: voltage level measured at the vehicle battery
• Car Battery status:
OK /
Not OK
3.2 “STATUS” MENU
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Meta Trak User Manual
The map shows the vehicle position and gives the address (area, street and street
no.), when this information is available. When the vehicle is moving, the current
speed is given:
The “My Position” icon shows the position of the equipment in use
(Smartphone/Tablet or PC) on the map, if this function is enabled. In ad-
dition to the blue vehicle position indicator, a RED indicator marks the
user's position.
The “Cursor” lets you centre the map on the last detected vehicle posi-
tion.
If the vehicle is moving, you can trace its movement by clicking the
“Routes” icon and then “Plot”.
You can easily pass from the street map display to the satellite display or
mixed display.
In the “Google” map display, you can add “Tra c” information.
You can nd an address and centre the map display on it.
The Google “Street View” function displays places along the route and
the stopovers in detail, where this function is available.
Real-time location depends on the chosen Service Plan and the coverage of the
network to which the on-board telematic device, Smartphone/Tablet and PC are
connected.
On the WEB only
At the right of the PC screen, there is a window with a summary of the vehicle sta-
tus:
1. Engine Immobilizer
(on or o )
2. Vehicle battery voltage
3. Ignition ON or OFF
4. Operating Mode
(On or O )
5. Distance Travelled
6. Privacy Mode On or O
7. Fast link to the “COMMANDS” menu (see paragraph 3.1)
3.3 “MAP” MENU
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Meta Trak User Manual
On the map, you can see the history of the routes travelled, grouped by date and
time.
Select the
icon and then to search for routes travelled in:
APP > the last 30 days WEB > the last 90 days
3.4 “MAP” MENU - ROUTE HISTORY
On the WEB only
Clicking any point along the route will display a report with summary information.
1. Select the date
2. Select the time
The route for the 2 hours following the select-
ed time will be plotted on the map, with indi-
cations of:
Stopover Details
Parking Details
Click the stopover and parking icons to display date, time and dura-
tion information for stopovers or parking.
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Meta Trak User Manual
The 24h History Menu provides a brief summary of the events during the last 24h
of vehicle use:
• When the vehicle was turned On/O
• Crash events*
• Vehicle battery disconnection events
• Vehicle battery check (charge state)
• SW updates made on the device
Click on the desired line to open the map with an indication of the event loca-
tion.
3.5 “24h HISTORY” MENU
* If included in the chosen Service Plan only.
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Meta Trak User Manual
Meta Trak can send noti cations to warn of faults/events *:
• Vehicle battery voltage below the optimal value
• Vehicle battery disconnected
• Probable collision
• Id Tag not detected
• Id Tag battery at
• Vehicle movement without ignition
• Car alarm triggered
Meta Trak can send noti cations to warn of faults/events *:
3.6 “MESSAGES” MENU
All noti cations received will be archived in the messages menu.
* The noti cation type depends on the chosen Service Plan.
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Meta Trak User Manual
On the WEB only
Meta Trak lets you mark out an area on the map and set customised noti cations to
inform you about vehicle movements within that area.
Select the GEOFENCES icon to open the function settings.
Meta Trak lets you enter one or more Points Of Interest (POI) on the map and set
customised noti cations to inform you about vehicle movements near these points.
Select the POI icon to open the function settings.
3.7 Geofences and POI (Point Of Interest) noti cations
Once you have created the GEOFENCES and POIs, follow the instructions in the
“EVENTS MENU” paragraph.
POI
GEOFENCES
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Meta Trak User Manual
On the WEB only
1. Select the GEOFENCES icon to open the function settings.
2. Press the
button to create a new Geofences.
3. Name the Geofences.
4. Click on the coloured circle to choose a colour for the Geofences perimeter.
5. On the map, construct the border of the area you want to create by clicking
points on it in sequence. Click the rst point entered to close the perimeter and
select “CLOSE PERIMETER”. You can adjust the Geozone created by dragging
any of the points.
6. Click Save
or click Cancel if there are errors.
7. To change a Geofences that has already been created, select the Geofences and
click the command.
8. Repeat the procedure to enter more POIs.
3.8 How to create a Geofences
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Meta Trak User Manual
On the WEB only
1. Select the POI icon to open the function settings.
2. Press the
button to create a new Point Of Interest (POI)
3. Name the POI
4. Move the POI to the desired point on the map
5. Click Save to store the POI, or Cancel
6. Click the icon to change a POI that has already been stored
7. Repeat the procedure to enter more POIs.
3.9 How to create a POI (Point Of Interest)
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Meta Trak User Manual
On the WEB only
1. Create the Geofences (see paragraph 3.8)
2. Select the Events menu.
3. Click the
button
4. Select the Monitor Geofences function and press
Forward
5. Select if you want to enter a minimum time (in minutes) after which you will be
noti ed of the event
6. Enter the desired number of minutes
7. Select whether the noti cation must be sent when the vehicle enters the geo-
zone or on leaving it.
8. Select the Geofences and press
Forward
9. Select the vehicle(s) for which the event is being set.
10. Click Email and enter the email address to which the noti cation will be sent.
11. Enter the text you want to receive in the email.
12. Select the weekdays and time range in which you want to enable the noti ca-
tion (optional)
13. Click
Save
3.10 “NOTIFICATIONS” MENU
Geofences Monitoring Noti cations
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Meta Trak User Manual
On the WEB only
1. Create the Point(s) Of Interest (see paragraph 3.9)
2. Select the Noti cations menu.
3. Click the
button
4. Select the POI (Point Of Interest) Monitoring function.
5. Select if you want to enter a minimum time (in minutes) after which you will be
noti ed of the event
6. Select if you want the noti cation when passing the POI or when moving away
from it
7. Select the POI from those created previously (if more than one), and click
Forward
8. Select the vehicle(s) for which the event is being set.
9. Enter the email address to which the noti cation will be sent.
10. Enter the text you want to receive in the email.
11. Select the weekdays and time range in which you want to enable the noti ca-
tion (optional)
12. Click
Save
3.11 “NOTIFICATIONS” MENU
POI (Point Of Interest) Monitoring Noti cations
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Meta Trak User Manual
On the WEB only
1. Select the Noti cations menu.
2. Click the
button
3. Select the Speed Monitoring function.
4. Select if you want to enter a minimum time (in minutes) after which you will be
noti ed of the event.
5. Enter the desired number of minutes.
6. Select whether the noti cation must be sent when the vehicle speed is higher
or lower than the set value.
7. Enter the speed
8. Press
Forward
9. If there are several vehicles in the account, select for which one to set the event
(one or more vehicles)
10. Enter the email address to which the noti cation will be sent
11. Enter the text you want to receive in the email.
12. Press
Save
3.12 “NOTIFICATIONS” MENU
Speed Monitoring Noti cations
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Meta Trak User Manual
On the WEB only
1. Select the Noti cations menu.
2. Click the
button
3. Select the Stopover Monitoring function
4. Press
Forward
5. Select the vehicle(s) for which the event is being set
6. Enter the email address to which the noti cation will be sent.
7. Enter the text you want to receive in the email.
8. Press
Save
3.13 “NOTIFICATIONS” MENU
Parking Monitoring Noti cations
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Meta Trak User Manual
On the WEB only
1. Select the Noti cations menu.
2. Click the
button
3. Select the Idling Monitoring function
4. Enter the number of minutes after which the noti cation will be sent
5. Press
Forward
6. Select the vehicle(s) for which the event is being set.
7. Enter the email address to which the noti cation will be sent.
8. Enter the text you want to receive in the email.
9. Press
Save
3.14 “NOTIFICATIONS” MENU
Stopover Monitoring Noti cations with Instrument Panel Key ON
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CAUTION: the instrument panel o signal may be delayed in some cases, a ecting
the noti cation times of the “Stopover Monitoring” function.
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Meta Trak User Manual
3.15 “OPTIONS” MENU
The “Options Menu” contains some setup and information functions:
• Account pro le: Login, Service Plan and expiry date information.
• Change PIN: lets you change your PIN (command available only in the APP).
• About Meta Trak/About the program: informations about the Meta Trak
software version.
• Log out/Change User: lets you disconnect and access as a di erent user
(with Login and Password).
• Privacy agreement: Information note about personal data processing.
• Select units of measurement: lets you choose between Km/h and Miles/h.
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