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MCX NETWORK
MANAGEMENT
CONTROLLER
USER MANUAL
MCX-G2-CTRL-12, -24, -48, -120, -250, -500
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TABLE OF CONTENTS
CONTENTS
1. GLOBAL SETTINGS ...................................................................................................................................................................................... 6
1.1 U S ER S ........................................................................................................................................................................................................... 6
1.1.1 A D D U S E R ...............................................................................................................................................................................................................7
1.1.2 EDIT USER ..............................................................................................................................................................................................................8
1.1.3 DELETE USER ........................................................................................................................................................................................................9
1.1.4 ACTIVE USERS ....................................................................................................................................................................................................10
1.2 PRESETS ................................................................................................................................................................................................... 11
1.2.1 NEW PRESET.......................................................................................................................................................................................................11
1.2.2 EDIT PRESET ......................................................................................................................................................................................................12
1.2.3 DUPLICATE PRESET ........................................................................................................................................................................................13
1.2.4 DELETE PRESET ................................................................................................................................................................................................14
1.2.5 APPLY PRESET ...................................................................................................................................................................................................15
1.2.6 EXPORT PRESET ...............................................................................................................................................................................................16
1.2.7 EXPORT ALL PRESETS ....................................................................................................................................................................................17
1.2.8 IMPORT PRESET ............................................................................................................................................................................................... 18
1.2.9 IMPORT ALL PRESETS ................................................................................................................................................................................... 20
1.2.10 QR CODE ............................................................................................................................................................................................................21
1.2.11 PRESET RECORD ............................................................................................................................................................................................. 22
1.3 GROUPS ..................................................................................................................................................................................................... 23
1.3.1 A D D G R O U P ........................................................................................................................................................................................................ 23
1.3.2 EDIT GROUP ....................................................................................................................................................................................................... 24
1.3.3 DELETE GROUP ..................................................................................................................................................................................................25
1.4 MULTICAST ............................................................................................................................................................................................... 26
1.4.1 MULTICAST AUTO .............................................................................................................................................................................................26
1.4.2 MULTICAST MANUAL ..................................................................................................................................................................................... 27
1.5 SECURITY KEYS ....................................................................................................................................................................................... 28
1.5.1 HTTP API SECURITY KEY ............................................................................................................................................................................... 28
1.5.2 TCP SECURITY KEY ......................................................................................................................................................................................... 30
1.6 ANALYTICS ............................................................................................................................................................................................... 32
1.6.1 SOURCE AVAILABILITY ................................................................................................................................................................................... 32
1.6.2 DISPLAY AVAILABILITY .................................................................................................................................................................................. 33
1.6.3 SOURCE RESOLUTION .................................................................................................................................................................................... 34
1.6.4 SOURCE COUNT ................................................................................................................................................................................................. 35
1.6.5 DISPL AY COUNT ............................................................................................................................................................................................... 36
1.6.6 DISPLAY SOURCE CHANGE ........................................................................................................................................................................... 37
1.6.7 NETWORK DOWNTIME ................................................................................................................................................................................... 38
1.6.8 TEMPERATURE ................................................................................................................................................................................................. 39
1.6.9 BANDWIDTH ....................................................................................................................................................................................................... 40
1.7 SCHEDULER .............................................................................................................................................................................................. 41
1.8 ENCRYPTION ............................................................................................................................................................................................42
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TABLE OF CONTENTS
1.9 NOTIFICATIONS .......................................................................................................................................................................................43
1.9.1 EMAIL SETTINGS .............................................................................................................................................................................................. 44
2. DEVICE SETTINGS .....................................................................................................................................................................................45
2.1 EDIT SETTINGS ........................................................................................................................................................................................ 45
2.1.1 N A M E .................................................................................................................................................................................................................... 46
2.1.2 GROUPS ................................................................................................................................................................................................................ 47
2.1.3 NETWORK INTERFACE .................................................................................................................................................................................... 48
2.1.4 HDMI/DP INTERFACE .......................................................................................................................................................................................51
2.1.5 HDMI INTERFACE (DECODER) ....................................................................................................................................................................... 53
2.1.6 MULTICAST MANAGEMENT .......................................................................................................................................................................... 54
2.1.7 ANALOG AUDIO INTERFACE .......................................................................................................................................................................... 55
2.1.8 ANALOG AUDIO JACK ...................................................................................................................................................................................... 56
2.1.9 HDMI AUDIO SOURCE ...................................................................................................................................................................................... 57
2.1.10 RS-232 SERIAL INTERFACE PARAMETERS .............................................................................................................................................. 58
2.2 EXPORT SETTINGS ................................................................................................................................................................................. 59
2.3 IMPORT SETTINGS ................................................................................................................................................................................60
3. STATUS ........................................................................................................................................................................................................ 61
3.1 IDENTIFY ................................................................................................................................................................................................... 61
3.2.1 STREAMS (ENCODER) ...................................................................................................................................................................................... 62
3.2.2 STREAMS (DECODER) ..................................................................................................................................................................................... 63
3.2.3 SUBSCRIPTIONS (DECODER) ........................................................................................................................................................................ 64
3.2.4 ADVANCED ......................................................................................................................................................................................................... 65
3.3 EXPORT ..................................................................................................................................................................................................... 66
3.4 EXPORT STATUS REPORT ...................................................................................................................................................................... 67
3.5 GROUP HEALTH ....................................................................................................................................................................................... 68
4. TOOLS .......................................................................................................................................................................................................... 69
4.1 SEND SERIAL ............................................................................................................................................................................................ 70
4.2 SEND INFRARED ...................................................................................................................................................................................... 71
4.3 SEND CONTROL COMMAND.................................................................................................................................................................. 72
4.4 REBOOT DEVICE ...................................................................................................................................................................................... 73
4.6 RESET DEVICE .......................................................................................................................................................................................... 74
4.6 UPDATE DEVICE FIRMWARE .................................................................................................................................................................. 75
4.6.1 UPDATE MCX FIRMWARE ................................................................................................................................................................................75
4.7 USB DISCOVERY....................................................................................................................................................................................... 76
5. MATRIX ........................................................................................................................................................................................................ 77
5.1 VIDEO/DIGITAL AUDIO ............................................................................................................................................................................ 77
5.2 VIDEO ......................................................................................................................................................................................................... 78
5.3 DIGITAL AUDIO ......................................................................................................................................................................................... 79
5.4 ANALOG AUDIO ........................................................................................................................................................................................80
5.5 SERIAL ....................................................................................................................................................................................................... 81
5.6 INFRARED ................................................................................................................................................................................................. 82
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TABLE OF CONTENTS
5.7 USB ............................................................................................................................................................................................................. 83
6. VIDEO WALL ................................................................................................................................................................................................84
6.1 VIDEO WALL STANDARD ........................................................................................................................................................................ 85
6.2 VIDEO WALL ADVANCED ........................................................................................................................................................................ 87
7. M U LT I V I E W ................................................................................................................................................................................................. 90
7.1 MULTIVIEW LAYOUT ................................................................................................................................................................................ 91
7.2 MULTIVIEW LIVE ...................................................................................................................................................................................... 93
7.3 MULTIVIEW LAYOUT IMPORT................................................................................................................................................................ 94
7.4 MULTIVIEW PRESETS ............................................................................................................................................................................. 95
8. SYSTEM SETTINGS ................................................................................................................................................................................... 99
8.1 NETWORK SETTINGS ............................................................................................................................................................................ 100
8.2 ADVANCED SETTINGS .......................................................................................................................................................................... 101
8.2.1 DEVICE DATA REFRESH ................................................................................................................................................................................ 101
8.2.2 USB DATA REFRESH ...................................................................................................................................................................................... 101
8.2.3 LEAVE SUBSCRIPTIONS ON STOP ............................................................................................................................................................ 101
8.2.4 LEAVE SUBSCRIPTIONS ON SYSTEM START......................................................................................................................................... 101
8.2.5 TEMPERATURE ............................................................................................................................................................................................... 102
8.2.6 CONNECTIONS LIMIT ................................................................................................................................................................................... 102
8.3 EXPORT SETTINGS ............................................................................................................................................................................... 102
8.4 IMPORT SETTINGS ............................................................................................................................................................................... 103
8.5 SYSTEM CLOCK ..................................................................................................................................................................................... 104
8.6 SYSTEM REBOOT ................................................................................................................................................................................... 105
8.7 FACTORY DEFAULT ................................................................................................................................................................................ 106
8.8 SYSTEM LOGS ........................................................................................................................................................................................ 107
8.8.1 CONTROL SERVER LOG ................................................................................................................................................................................ 107
8.8.2 SOFTWARE LOG ............................................................................................................................................................................................. 108
8.8.3 USB LOG ............................................................................................................................................................................................................ 109
8.9 CHECK FOR UPDATES ........................................................................................................................................................................... 110
8.10 IMPORT UPDATES ............................................................................................................................................................................... 111
8.11 LI C ENS E ................................................................................................................................................................................................. 112
8.12 V E RS I O N ................................................................................................................................................................................................ 113
9. UI OVERVIEW ............................................................................................................................................................................................ 114
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TABLE OF CONTENTS
APPENDIX A. HOW TO VIDEO WALL WITH MULTIVIEW ........................................................................................................................ 117
APPENDIX B. SECURITY FEATURES ......................................................................................................................................................... 119
APPENDIX C. MULTICAST MANAGEMENT ............................................................................................................................................. 121
APPENDIX D. USING CUSTOM RESOLUTIONS ....................................................................................................................................... 122
APPENDIX E. FREQUENTLY-ASKED QUESTIONS (FAQS) ...................................................................................................................... 123
F.1 DISCLAIMER ............................................................................................................................................................................. 126
F.2 TRADEMARKS USED IN THIS MANUAL ................................................................................................................................ 126
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CHAPTER 1: GLOBAL SETTINGS
1. GLOBAL SETTINGS
Here you will find all the global settings of the software.
FIGURE 1-1.
1.1 U S E RS
The system can be configured for user access control. Two levels of access are available, administrator and user. An administrator will
have complete access, while a user is limited to the following areas:
Status
Matrix
Video Wall
Multiview
The device groups for a user can also be limited so that only selected groups of Encoders and Decoders may be accessed.
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CHAPTER 1: GLOBAL SETTINGS
1.1.1 A D D U S E R
Here you can add a user to the system by selecting Administrator or User access level, then enter a name and password for the new user.
For user level access, you can also select the accessible groups and functions.
FIGURE 1-2.
1. Select Add.
2. Select Level.
3. Enter Username.
4. Enter Password.
5. Confirm Password.
6. Select Groups.
7. Select Functions.
8. Click Save button.
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CHAPTER 1: GLOBAL SETTINGS
1.1.2 EDIT USER
Here you can edit an existing users Username, Password, allocated groups, and functions.
FIGURE 1-3.
1. Select Edit.
2. Select User.
3. Change Username.
4. Enter new Password.
5. Select Groups.
6. Select Functions.
7. Click Save button.
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CHAPTER 1: GLOBAL SETTINGS
1.1.3 DELETE USER
Here you can delete an existing user from the system.
FIGURE 1-4.
1. Select Delete.
2. Select User.
3. Click Delete button.
NOTE: There is no confirmation for user deletion.
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CHAPTER 1: GLOBAL SETTINGS
1.1.4 ACTIVE USERS
Here you can see all the active users logged into the system and the time of their last activity.
FIGURE 1-5.
1. Select Active Users.
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CHAPTER 1: GLOBAL SETTINGS
1.2 PRESETS
The system can store a virtually unlimited number of presets. A preset can be applied with a single “preset load” command. The preset
can contain a virtually unlimited number of commands.
Presets can contain anything from a single command to a multiview or video wall layout.
Presets can also contain basic if else logic to allow you to build some “smarts” into your system. Refer to Appendix E – Preset Logic in
the command manual for further details.
1.2.1 NEW PRESET
Here you can create a new preset to be stored on the system. Give the preset a name and then start adding control commands as
required by either entering commands directly, using the Assistant or Record function which will record interactions from the UI.
FIGURE 1-6.
1. Select New.
2. Enter a name.
3. Select a command or click Record button.
NOTE: Recording is discussed in section 1.2.11.
4. Fill in the required data or use the Assistant or click Stop if recording.
5. Click Add button.
6. Click Save button.
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CHAPTER 1: GLOBAL SETTINGS
1.2.2 EDIT PRESET
Here you can edit any existing preset by adding, deleting or changing control commands as required.
FIGURE 1-7.
1. Select Edit.
2. Select Preset.
3. Click Load button.
4. Change preset name.
5. Select a command or click Record button.
NOTE: Recording is discussed in section 1.2.11.
6. Fill in the required data or use the Assistant or click Stop if recording.
7. Click Add button.
8. Manually edit.
9. Click Apply button to test preset.
10. Click Save button.
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CHAPTER 1: GLOBAL SETTINGS
1.2.3 DUPLICATE PRESET
Here you can duplicate any existing preset.
FIGURE 1-8.
1. Select Duplicate.
2. Select existing preset.
3. Enter new preset Name.
4. Click Save button.
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CHAPTER 1: GLOBAL SETTINGS
1.2.4 DELETE PRESET
Here you can delete any existing preset from the system.
FIGURE 1-9.
1. Select Delete.
2. Select Preset.
3. Click Delete button.
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CHAPTER 1: GLOBAL SETTINGS
1.2.5 APPLY PRESET
Here you can apply any existing preset on the system.
FIGURE 1-10.
1. Select Apply.
2. Select Preset.
3. Click Apply button.
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CHAPTER 1: GLOBAL SETTINGS
1.2.6 EXPORT PRESET
Here you can export an existing preset on the system which can then be used as a backup or edited. The preset will be saved to your
Downloads folder as an ini file like MyNewPreset.ini.
FIGURE 1-11.
1. Select Export.
2. Select Preset.
3. Click Export button.
NOTE: The export preset can be edited with an application like Notepad++. Right click the file and select “Open with…”
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CHAPTER 1: GLOBAL SETTINGS
1.2.7 EXPORT ALL PRESETS
Here you can export all existing presets on the system. These can then be used as a backup or edited. The presets will be saved to your
Downloads folder as a ZIP file named “presets.exp”.
FIGURE 1-12
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CHAPTER 1: GLOBAL SETTINGS
1.2.8 IMPORT PRESET
Here you can import a new preset into the system. (If updating an existing preset, the existing preset on the system will need to be
deleted prior to importing.)
FIGURE 1-13.
1. Select Import.
2. Click Import button.
3. Select preset file.
4. Click Open.
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CHAPTER 1: GLOBAL SETTINGS
NOTE: The imported preset can be renamed during import.
FIGURE 1-14.
5. Rename preset.
6. Click Save button.
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CHAPTER 1: GLOBAL SETTINGS
1.2.9 IMPORT ALL PRESETS
Here you can import all presets into the system from an All Preset export.
FIGURE 1-15.
1. Select Import All.
2. Click Import All button. Then select presets.exp.
3. Choose either Skip File or Replace File. Skip File will not overwrite a preset with the same name. Replace File will overwrite a preset
with the same name.
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