P0911959 Issue 02 Enterprise Edge 2.0 Attendant Console Set Up and Operation Guide
Preparing the PC environment
To prepare the PC environment:
• ensure the LAN is installed and functioning properly. Consult your network
administrator for assistance if necessary.
Enterprise Edge Attendant Console uses TCP/IP to communicate between the
Server component and the Client component. TCP/IP must be installed on every
PC that runs Enterprise Edge Attendant Console. Follow the steps in Windows
networking for an attendant.
Windows networking for an attendant
Enterprise Edge Attendant Console uses TCP/IP to communicate between the
Enterprise Edge server and the Client component. This means that you need the
Windows Network component for all Enterprise Edge Attendant Console PCs.
The Enterprise Edge Attendant Console installation process does not install the
Windows Network component. For instructions on installing the Windows
Networking component, refer to your network or Windows documentation.
Note: If your company has a network administrator, check with your
administrator before changing any network configuration parameters.
To check that the Windows system is correctly set up before you install the
Enterprise Edge Attendant Console Client component:
1. Start Windows on the attendant PC.
2. On the Windows taskbar, click Start, point to Settings and then click Control
Panel.
3. Double-click the Network icon.
The Network window opens with the Configuration tab displayed.
4. Check that TCP/IP is on the list of installed network components. If not, click
the Add button to install TCP/IP using the Windows installation procedures.
5. Double-click TCP/IP.
For attendant PCs, check with your network administrator that the IPAddress
option is consistent with other PCs on the network. Usually the Obtain an IP
address automatically option is selected.
6. Install any components that are not present from the Windows installation
package or consult your network administrator for assistance. After you make
sure these items are installed, close the windows.
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