VTech CS6449 User manual

User’s manual

w w w.v t e c h c a n a d a . c o m

Models:

CS6449/CS6449-2/

CS6449-3

Congratulations

on purchasing your new VTech product. Before using this telephone, please read

Important safety instructions on page 73 of this manual.

This manual has all the feature operations and troubleshooting necessary to install

and operate your new VTech telephone. Please review this manual thoroughly to

ensure proper installation and operation of this innovative and feature rich VTech

product. For support, shopping, and everything new at VTech, visit our website at

www.vtechcanada.com.

The ENERGY STAR

®

program (www.energystar.gov) recognizes and

encourages the use of products that save energy and help protect our

environment. We are proud to mark this product with the ENERGY STAR

®

label indicating it meets the latest energy efficiency guidelines.

T

Compatible with

Hearing Aid T-Coil

TIA-1083

Telephones identified with this logo have reduced noise and interference

when used with most T-coil equipped hearing aids and cochlear implants. The

TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry

Association. Used under license.

i

Table of contents

Getting started ................................. 1

Parts checklist ................................... 1

Telephone installation........................ 2

Handset battery installation ............... 3

Handset battery charging .................. 4

Installation options ............................. 5

Tabletop to wall mount installation .... 5

Wall mount to tabletop installation ..... 7

Telephone base layout ...................... 8

Handset layout................................. 10

Telephone settings ........................ 12

Using the menu ............................... 12

Ringer volume ................................. 13

Ringer tone ...................................... 13

LCD language.................................. 14

Clear voicemail indicators................ 14

Key tone .......................................... 15

Set date and time ............................ 16

CID time synchronization................. 17

Home area code .............................. 17

Dial mode ........................................ 18

Website............................................ 18

Telephone operation ..................... 19

Make a call ...................................... 19

Predial a call .................................... 19

Answer a call ................................... 20

End a call ......................................... 20

Speakerphone ................................. 20

Volume control................................. 21

Mute................................................. 21

Redial .............................................. 22

Call waiting ...................................... 23

Temporary ringer silencing .............. 23

Temporary tone dialing .................... 24

Find handset .................................... 24

Chain dialing .................................... 25

Multiple handset use ..................... 26

Join a call in progress ...................... 26

Intercom........................................... 26

Answer an incoming call during an

intercom call ................................. 29

Call transfer using intercom ............. 29

Directory ......................................... 32

About the directory .......................... 32

Add a directory entry ....................... 33

Review directory entries .................. 35

Alphabetical search ......................... 35

Dial a directory entry........................ 36

Edit a directory entry........................ 37

Delete a directory entry ................... 37

Call log ............................................ 38

About the call log ............................. 38

Information about caller ID with call

waiting .......................................... 38

Call log............................................. 39

Memory match ................................. 39

Missed call indicator ........................ 40

Review the call log........................... 40

View dialing options ......................... 41

Dial a call log entry .......................... 42

Save a call log entry to the

directory ....................................... 42

Delete call log entries ...................... 43

Call log display screen messages ... 43

Answering system settings .......... 44

Answering system ........................... 44

Announcement ................................ 44

Record your own announcement..... 44

ii

Play your announcement ................. 45

Delete your announcement ............. 45

Answer on/off................................... 46

Call screening .................................. 47

Number of rings ............................... 47

Remote access code ....................... 48

Message alert tone .......................... 48

Voice language ................................ 49

Answering system operation ....... 50

Answering system and voicemail .... 50

Using the answering system and

voicemail together ........................ 50

Message capacity ............................ 51

New message indication.................. 51

Call screening .................................. 51

Call intercept.................................... 51

Temporarily turn off the message

alert tone ...................................... 52

Message playback ........................... 53

Delete all old messages .................. 54

Record, play and delete memos ...... 55

Message window displays ............... 56

Remote access ................................ 57

Appendix ........................................ 58

Display screen messages................ 58

Handset and telephone base

indicators ...................................... 61

Battery ............................................. 63

Expand your telephone system ....... 64

Add and register a handset ............. 64

Deregister handsets ........................ 65

Troubleshooting ............................... 66

Important safety instructions............ 73

Precautions for users of implanted

cardiac pacemakers ..................... 74

Operating range............................... 74

Maintenance .................................... 74

About cordless telephones .............. 75

The RBRC

®

seal .............................. 75

FCC, ACTA and IC regulations ....... 76

Limited warranty .............................. 78

Technical specications................... 80

Index ............................................... 81

1

Parts checklist

Your telephone package contains the following items. Save your sales receipt and

original packaging in case it is necessary to ship your telephone for warranty service.

Getting started

To purchase replacement batteries or power adapters, visit our website at

www.vtechcanada.com or call 1 (800) 267-7377.

User’s manual

Quick start guide

Telephone base

Corded handset

Handset

Battery compartment cover

Battery

Handset charger

and charger adapter

Telephone base

adapter

Telephone line cord

User’s manual

Quick start guide

Getting started

2

Telephone installation

Install the telephone base and handset charger(s) as shown below.

Make sure that the electrical outlet is not controlled by a wall switch.

If you subscribe to digital subscriber line (DSL) high-speed Internet service

through your telephone line, you must install a DSL filter between the telephone

line cord and the telephone wall jack. The filter prevents noise and caller ID

problems caused by DSL interference. Contact your DSL service provider for

more information about DSL filters.

Telephone

line cord

If you have DSL

high-speed Internet

service, a DSL filter

(not included) is

required.

Telephone base

power adapter

Telephone base Charger

Electrical outlet not

controlled by a wall

switch

Charger

adapter

Telephone

wall jack

This telephone provides minimal functionality during a power outage. When

the AC power is not available, many telephone features do not function. The

telephone uses power from the telephone line to enable you to make and answer

calls using only the corded handset and dialing keys. However, when more than

one telephone on the same line is being used simultaneously, there might not be

sufficient power to operate your telephone in the event of a power failure.

Getting started

3

Handset battery installation

Install the battery as shown below.

Plug the battery connector securely into the socket inside the handset battery

compartment, matching the color-coded label.

Place the battery with the label THIS SIDE UP facing up and the wires inside

the battery compartment.

Align the cover flat against the battery compartment, then slide it towards the

center of the handset until it clicks into place.

Charge the handset by placing it in the handset charger. The CHARGE light is

on when the handset is charging.

1.

2.

3.

4.

If the handset will not be used for a long time, disconnect and remove the

battery to prevent possible leakage.

To purchase replacement batteries, visit our website at www.vtechcanada.com

or call 1 (800) 267-7377.

•

1 2

3

4

CHARGE light

remains on when

charging.

Getting started

4

Handset battery charging

Once you have installed the battery, the screen indicates the battery status (see

the table below). If necessary, place the handset in the handset charger to charge

the battery. For best performance, keep the handset in the handset charger when

not in use. The battery is fully charged after 11 hours of continuous charging. See

the table on page 63 for battery operating times.

If the screen is blank or displays Place in charger, you need to charge the

handset without interruption for at least 30 minutes to give the handset enough

charge to use the telephone for a short time. When the battery is low, the

handset displays Low battery along with a flashing icon. If you are on a call in

low battery mode, the handset plays short beeps to alert you.

The following table summarizes the battery charge indicators and actions to take.

Battery indicators Battery status Action

The screen is blank, or

displays Place in charger

and flashes.

Battery has no or

very little charge. The

handset cannot be used.

Charge without interruption

(about 30 minutes).

The screen displays

Low battery and flashes.

Battery has enough

charge to be used for a

short time.

Charge without interruption

(about 30 minutes).

The screen displays

HANDSET X.

Battery is charged. To keep the battery charged,

place it in the handset charger

when not in use.

If you place the handset in the handset charger without installing a battery, the

screen displays No battery.

Getting started

5

Installation options

Your telephone base is ready for tabletop use. If you want to mount your

telephone on a wall, rotate the wall mount bracket down to connect with a

standard dual-stud telephone wall mounting plate. If you do not have this

mounting plate, you can purchase one from many hardware or consumer

electronics retailers. You may need a professional to install the mounting plate.

Tabletop to wall mount installation

Press down the switch hook and slide the handset tab upward to remove it

from the slot. Rotate the handset tab by 180 degrees. Press down the switch

hook and then replace the handset tab to its slot. The protruding edge of the

handset tab holds the corded handset in place when the phone is mounted on

the wall.

1.

Remove the telephone line cord and the power adapter cord from the grooves.

Make sure both cords are plugged into the jacks at the bottom of the telephone

base accordingly.

2.

Switch

hook

Handset

tab

Getting started

6

Squeeze the tabs on the wall mount bracket as indicated by the arrows below.

The wall mount bracket will be released from the tabletop position. Rotate it

downward into wall mount position. Make sure the telephone line cord and power

adapter cord are placed in the cavity in the middle of the wall mount bracket.

Press the wall mount bracket against the telephone base until it clicks into place.

Unplug the telephone cord from the DSL filter if necessary, then route the other

end of the telephone line cord through the cavity.

3.

Plug the telephone line cord back

into the DSL filter or the telephone

wall jack. Plug the power adapter

into an electrical outlet not

controlled by a wall switch.

4.

Align the holes on the wall mount

bracket with the standard wall

mounting plate studs and slide

the telephone down until it locks

securely. Bundle the telephone line

cord and power adapter cord neatly

with twist ties.

5.

Wall mount

bracket

Getting started

7

Wall mount to tabletop installation

If necessary, untie the bundled telephone line cord and power adapter cord.

Push the telephone base up to remove it from the wall.

Unplug the telephone line cord from the DSL filter or the telephone wall jack

and route it out from the cavity. Unplug the power adapter from the wall outlet.

1.

2.

3.

Pull the wall mount bracket to release it from the wall mount position. Rotate it

upward to tabletop position and then press it against the telephone base until

it clicks into place.

4.

Switch

hook

Handset

tab

Press down the switch hook and slide the handset tab upward to remove it

from the slot. Rotate the handset tab by 180 degrees. Press down the switch

hook and then replace the handset tab to its slot.

5.

See page 2 to complete the telephone installation.6.

Getting started

8

Telephone base layout

IN USE light

On when the phone is in use, or

when the answering system is

answering an incoming call.

On when a handset is being

registered (page 64).

Flashes when there is an

incoming call.

Flashes when handsets are

being deregistered (page 65).

Flashes when another telephone

is in use on the same line.

FLASH

During a call, press to

answer an incoming call

when you receive a call

waiting alert (page 23).

MENU/SELECT

Press to show the menu (page 12).

While in the menu, press to select an item, or

save an entry or setting.

CANCEL

While in a menu, press to cancel an operation, back

up to the previous menu or exit the menu display

(page 12).

Press and hold to erase the missed call indicator

when the base is not in use (page 40).

While entering names or numbers, press to delete

a character or digit.

While the phone is ringing, press to silence the

base ringer temporarily (page 23).

CID (call log)

Press to view the call log

when the base is not in

use (page 40).

Press to scroll down

while in menus and lists.

While entering or

modifying names or

numbers, press to move

the cursor to the left.

FIND HANDSET

Press to page all

handsets when the

phone is not in use

(page 24).

Press to review the directory when the base

is not in use (page 35).

Press to scroll up while in menus and lists.

While entering or modifying names or

numbers, press to move the cursor to

the right.

INT

Press to initiate or answer an

intercom call (page 28), or to

transfer a call (page 31).

1

While reviewing a call log

entry, press repeatedly to

add or remove 1 in front of

the telephone number before

dialing or saving it in the

directory (page 41).

Getting started

9

TONE

Press to switch to tone

dialing during a call if

you have pulse service

(page 24).

Telephone base layout

MIC

Microphone.

MUTE

During a call, press to mute the

microphone (page 21).

While the phone is ringing,

press to silence the base ringer

temporarily (page 23).

VOL (volume)

During a call or message

playback, press to adjust the

listening volume (pages 21

and 53).

Press to adjust the telephone

base ringer volume when the

base is not in use (page 13).

REDIAL/PAUSE

Press repeatedly to view the last 20 numbers

dialed (page 22).

While entering numbers, press and hold to

insert a dialing pause.

/SPEAKER

Press to make, answer or end a

call (page 19).

Press to switch between the base

speakerphone and the corded

handset (page 20).

/ANS ON/OFF

Press to turn the built-in

answering system on or off

(page 46).

/PLAY/STOP

Press to start or stop message

playback (page 53).

Flashes when there are new

messages or memos in the

answering system.

X/DELETE

Press to delete the playing

message (page 53).

When the base is not in use,

press twice to delete all old

messages (page 54).

While reviewing the redial

list, directory or call log, press

to delete an individual entry

(page 22, page 37 and

page 43 respectively).

While predialing, press to

delete digits (page 19).

/REPEAT

Press once to repeat the

playing message or press

twice to play the previous

message (page 53).

/SKIP

Press to skip to the next

message during the message

playback (page 53).

Dialing keys

Press to enter numbers

or characters.

Press to answer an

incoming call.

10

Getting started

Handset layout

CHARGE light

On when the handset is charging in the handset

charger (page 3).

/ /VOLUME (directory)

Press to display the directory (page 35).

Press to scroll up while in menus or lists.

While entering names or numbers, press to move the

cursor to the right.

During a call or message playback, press to increase

the listening volume (pages 21 and 54).

MUTE/DELETE

During a call, press to mute the microphone

(page 21).

While the phone is ringing, press to silence the ringer

temporarily (page 23).

While reviewing the redial list, directory or call log,

press to delete an individual entry (page 22, page 37

and page 43 respectively).

While predialing, press to delete digits (page 19).

/FLASH

Press to make or answer a call (pages 19 and 20).

During a call, press to answer an incoming call when

you receive a call waiting alert (page 23).

1

While reviewing a call log entry, press repeatedly to

add or remove 1 in front of the telephone number

before dialing or saving it in the directory (page 41).

TONE

Press to switch to tone dialing during a call if you

have pulse service (page 24).

(Speakerphone)

Press to make or answer a call (pages 19 and 20).

Press to switch between the handset speakerphone

and the cordless handset (page 20).

11

Getting started

Handset layout

CID/ /VOLUME (caller ID)

Press to display the call log (page 40).

Press to scroll down while in menus or lists.

While entering names or numbers, press to move

the cursor to the left.

During a call or message playback, press to

decrease the listening volume (pages 21 and 54).

MENU/SELECT

Press to show the menu (page 12).

While in the menu, press to select an item or save

an entry or setting.

OFF/CANCEL

During a call, press to hang up (page 20).

While in a menu, press to cancel an operation, back

up to the previous menu, or exit the menu display.

While the phone is ringing, press to silence the

ringer temporarily (page 23).

Press and hold to erase the missed call indicator

when the handset is not in use (page 40).

Dialing keys

Press to enter numbers or characters.

Press to answer an incoming call.

# (pound key)

Press repeatedly to display other dialing options

when reviewing a call log entry (page 41).

INT

Press to initiate or answer an intercom call (page 27),

or to transfer a call (pages 29 and 30).

REDIAL/PAUSE

Press repeatedly to view the last 20 numbers dialed

(page 22).

While entering numbers, press and hold to insert a

dialing pause.

1212

Using the menu

You can use the telephone base or a cordless handset to change your

telephone settings.

In the ringers menu, you can select the ringer tones and adjust the ringer volume

for incoming calls.

In the settings menu, you can change the settings for LCD language, voicemail

indicators, key tone, CID time synchronization, home area code and dial mode.

Go to Answering system settings starting on page 44 for instructions on how to

modify the answering system settings shown below.

Setting Page

Announcement (record, play and delete) 44-45

Answer on/off 46

Call screening 47

Number of rings 47

Remote access code 48

Message alert tone 48

Voice language 49

To enter the menu:

Press MENU/SELECT when the handset or the

telephone base is not in use.

Press or until the screen displays the desired

feature menu.

Press MENU/SELECT to enter that menu.

To return to the previous menu, press

OFF/CANCEL on the handset or CANCEL on the

telephone base.

To return to idle mode, press and hold

OFF/CANCEL on the handset or CANCEL on the

telephone base.

1.

2.

3.

•

Telephone settings

1313

Telephone settings

Ringer volume

You can set the ringer volume or turn the ringer off. When the

ringer is off, appears on the screen.

Press MENU/SELECT when the handset or the telephone

base is not in use.

Press or to highlight >Ringers, then press

MENU/SELECT.

Press MENU/SELECT to select >Ringer volume.

Press or to sample each volume level.

Press MENU/SELECT to save your selection and return to

the previous menu. You hear a confirmation tone.

-OR-

Press VOL on the telephone base to adjust the ringer

volume when the telephone base is not in use.

The ringer volume also determines the ringer volume

for intercom calls. If the ringer volume is set to off, that

device is silenced for all incoming calls.

Ringer tone

You can choose from different ringer tones for each handset or

the telephone base.

Press MENU/SELECT when the handset or the telephone

base is not in use.

Press or to highlight >Ringers, then press MENU/SELECT.

Press or to highlight >Ringer tone, then press

MENU/SELECT.

Press or to sample each ringer tone.

Press MENU/SELECT to save your selection and return to

the previous menu. You hear a confirmation tone.

If you turn off the ringer volume, you will not hear ringer tone samples.

1.

2.

3.

4.

5.

1.

2.

3.

4.

5.

Ringer volume

>Ringer tone

RINGER TONE

>Tone 1

>Ringer volume

Ringer tone

RINGER VOLUME

Call log

>Ringers

1414

Telephone settings

LCD language

You can select a language (English, French or Spanish) to

be used in all screen displays.

Press MENU/SELECT when the handset or the telephone

base is not in use.

Press or to highlight >Settings, then press

MENU/SELECT.

Press MENU/SELECT to select >LCD language.

Press or to highlight English, Français or Español.

Press MENU/SELECT to save your selection and return to the previous menu.

You hear a confirmation tone.

1.

2.

3.

4.

5.

Clear voicemail indicators

If you subscribe to voicemail service offered by your telephone

service provider, New voicemail and

appear on the

handset and the telephone base when you have new voicemail

messages. Contact your telephone service provider for more

information and assistance about using your voicemail service.

After you have listened to all new voicemail messages,

the indicators on the handset and the telephone base turn

off automatically.

Use the clear voicemail feature when the telephone indicates

that there is new voicemail but there are none (for example,

when you have accessed your voicemail while away from home). Clearing the

voicemail waiting indicator only turns off the indicators; it does not delete your

voicemail messages. As long as you have new voicemail messages, your telephone

service provider continues to send the signal to turn on the indicators.

To manually turn off the new voicemail indicators:

Press MENU/SELECT when the handset or the telephone base is not in use.

Press or to highlight >Settings, then press

MENU/SELECT.

Press or to highlight >Clr voicemail, then press

MENU/SELECT. The screen displays Turn off indicator?

Press MENU/SELECT to confirm and return to the previous

menu. You hear a confirmation tone.

Your telephone service provider may alert you of new

messages with a stutter (broken) dial tone. Contact your

telephone service provider for details.

1.

2.

3.

4.

>LCD language

Clr voicemail

LCD LANGUAGE

>English

HANDSET

New voicemail

11:59

AM

2/17

LCD language

>Clr voicemail

Turn off

indicator?

BASE

New voicemail

MSG #

1

10:01

AM

11/20

1515

Telephone settings

Key tone

You can turn the key tone on or off for each handset or the telephone base. If

you turn the key tone off, there are no beeps when you press the handset or

telephone base keys.

Press MENU/SELECT when the handset or the telephone

base is not in use.

Press or to highlight >Settings, then press

MENU/SELECT.

Press or to highlight >Key tone, then press

MENU/SELECT.

Press or to highlight >On or >Off.

Press MENU/SELECT to save your selection and return to

the previous menu. You hear a confirmation tone.

1.

2.

3.

4.

5.

Clr voicemail

>Key tone

KEY TONE

>On

1616

Telephone settings

Set date and time

The answering system announces the date and time of each message prior to

playing it. Before using the answering system, set the date and time as follows. If

you subscribe to caller ID service, the day, month and time are set automatically

with each incoming call. However, the year must be correct so that the day of the

week can be calculated from the caller ID information. You can also turn off the

date and time settings of the caller ID service (see CID time synchronization on

page 17) and set the date and time manually.

Press MENU/SELECT when the handset or the telephone

base is not in use.

Press or to highlight >Settings, then press

MENU/SELECT.

Press or to highlight >Set date/time, then press

MENU/SELECT.

Press MENU/SELECT to choose >Date & time.

Press or to select the month then press

MENU/SELECT, or use the dialing keys to enter a two-digit

number (01-12).

Press or to select the date then press MENU/SELECT,

or use the dialing keys to enter a two-digit number

(01-31).

Press or to select the year then press MENU/SELECT,

or use the dialing keys to enter a two-digit number

(00-99) then press MENU/SELECT.

Press or to select the hour then press MENU/SELECT,

or use the dialing keys to enter a two-digit number

(01-12).

Press or to select the minute then press MENU/SELECT, or use the

dialing keys to enter a two-digit number (00-59).

Press or to highlight AM or PM, or press 2 for AM or 7 for PM.

Press MENU/SELECT to save the settings and return to the previous menu.

You hear a confirmation tone.

If the date and time are not set when a message is recorded, the system

announces, “Time and date not set,” before each message plays.

The telephone plays two beeps if you enter an invalid number.

•

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

Key tone

>Set date/time

SET DATE

--/--/--

SET TIME

--:-- --

>Date & time

CID time sync

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