Crestron TS-1542-C User guide

TS-1542/TS-1542-C

15.6 in. HD Touch Screens

Supplemental Guide

Crestron Electronics, Inc.

Original Instructions

The U.S. English version of this document is the original instructions. All other languages are a translation of the original

instructions.

Crestron product development software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a

limited non-exclusive, non-transferable Software Development Tools License Agreement. Crestron product operating system

software is licensed to Crestron dealers, CSPs, and end-users under a separate End-User License Agreement. Both of these

Agreements can be found on the Crestron website at www.crestron.com/legal/software_license_agreement.

The warranty for Crestron products can be found at www.crestron.com/legal/sales-terms-conditions-warranties.

The specific patents that cover Crestron products are listed at www.crestron.com/legal/patents.

Certain Crestron products contain open source software. For specific information, visit

www.crestron.com/legal/open-source-software.

Crestron, the Crestron logo, Crestron AirBoard, Crestron Pyng, Crestron Toolbox, Crestron XiO Cloud, DigitalMedia, DM,

PinPoint, Rava, and Smart Graphics are either trademarks or registered trademarks of Crestron Electronics, Inc. in the

United States and/or other countries. Active Directory is a trademark or a registered trademark of Microsoft Corporation in

the United States and/or other countries. Other trademarks, registered trademarks, and trade names may be used in this

document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary

interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.

This document was written by the Technical Publications department at Crestron.

Supplemental Guide – DOC. 7824C Contents • i

Contents

Introduction ................................................................................................................................... 1

Product Features ......................................................................................................................... 2

Access the Setup Screens .......................................................................................................... 4

Configure the Device .................................................................................................................. 5

Ethernet Setup ........................................................................................................................................... 5

IP Table Setup ............................................................................................................................................. 7

Audio Setup ............................................................................................................................................... 10

Display Setup ............................................................................................................................................. 11

Standby Timeout ...................................................................................................................................... 12

Diagnostics ................................................................................................................................................ 14

Test Patterns ..................................................................................................................................... 15

Touch Test ........................................................................................................................................... 15

Mic Test ............................................................................................................................................... 16

LAN Test .............................................................................................................................................. 17

Rava Test ............................................................................................................................................ 18

RTSP Test ............................................................................................................................................ 19

DM Preview (TS-1542-C Only) ....................................................................................................... 20

About .......................................................................................................................................................... 21

Configuration via Web Interface ........................................................................................... 22

Status ......................................................................................................................................................... 23

General ................................................................................................................................................ 23

Network ............................................................................................................................................... 24

Control System Connections .......................................................................................................... 25

DM In (TS-1542-C Only) .......................................................................................................................... 26

General Settings ................................................................................................................................ 26

Input Signal......................................................................................................................................... 26

Network...................................................................................................................................................... 27

Network Setting ................................................................................................................................ 27

802.1x Configuration ........................................................................................................................ 29

Device ......................................................................................................................................................... 32

Display ................................................................................................................................................. 33

Device Management ......................................................................................................................... 34

Auto Update ....................................................................................................................................... 37

Control System .................................................................................................................................. 38

Configure Date/Time ....................................................................................................................... 39

Authentication Management ........................................................................................................ 40

Connect to Crestron XiO Cloud Service ............................................................................... 48

Claim a Single Device ............................................................................................................................. 48

Claim Multiple Devices ............................................................................................................................ 49

Supplemental Guide – DOC. 7824C TS-1542/TS-1542-C: 15.6 in. HD Touch Screens • 1

TS-1542/TS-1542-C: 15.6 in. HD Touch

Screens

Introduction

The Crestron® TS-1542 and TS-1542-C are touch screens with a 15.6 in. HD display and a

built-in high-performance digital graphics engine. The TS-1542 and TS-1542-C feature

Smart Graphics® technology, dual-window HD streaming video display, annotation, voice

recognition, web browsing, and a Rava® SIP intercom.

NOTE: The TS-1542 and the TS-1542-C are functionally similar. For simplicity within this

guide, the term "touch screen" is used except where noted.

For more information on the TS-1542 and TS-1542-C, refer to the TS-1542/TS-1542-C

Quick Start (Doc. 7822) at www.crestron.com/manuals

.

2 • TS-1542/TS-1542-C: 15.6 in. HD Touch Screens Supplemental Guide – DOC. 7824C

Product Features

Refer to the following chart to determine the product features that are available on the

TS-1542 and TS-1542-C touch screens.

TS-1542/TS-1542-C Feature Chart

FEATURE CLASS FEATURE TS-1542 TS-1542-C

General

Size 15 in.

15 in.

Screen resolution 1920 x 1080 1920 x 1080

HDMI® input N/A N/A

DigitalMedia™ input N/A Up to 4K@30Hz 4:4:4

HDMI output N/A N/A

RS-232 N/A

N/A

IR N/A N/A

CEC N/A N/A

Audio out LPCM, 2 channel LPCM, 2 channel

HDCP

HDMI input N/A N/A

DigitalMedia Input N/A HDCP 2.2

HDMI output N/A N/A

Security

AES-128/TLS security

Yes/TLS 1.2

802.1x

Yes

Active Directory® software

authentication

Yes

Crestron AirBoard™

Whiteboard Capture

System

Supported as a video

source

Yes as of 1/2019 FW

release,

selectable as a

source within

Smart Graphics® video

window object

Yes as of 1/2019 FW

release,

selectable as a

source within

Smart Graphics video

window object

Supported User

Interfaces

PinPoint UX™ software No No

Custom Smart Graphics

project

Yes

Crestron Pyng® OS native

project

No No

Crestron Pyng OS Smart

Graphics project

Yes

Firmware Auto Update

Supported?

Yes as of 1/2019 FW

release

, disabled by

default

Yes as of 1/2019 FW

release

, disabled by

default

Crestron Virtual

Control (VC-4)

Supported?

Yes as of 1/2019 FW

release

Yes as of 1/2019 FW

release

RSTP

Default State

Enabled (Disabled will

become the default in a

future release.)

Enabled (Disabled will

become the default in a

future release.)

(Continued on following page)

Supplemental Guide – DOC. 7824C TS-1542/TS-1542-C: 15.6 in. HD Touch Screens • 3

TS-1542/TS-1542-C Feature Chart (continued)

FEATURE CLASS FEATURE TS-1542 TS-1542-C

Crestron XiO Cloud™

Service

Crestron XiO Cloud

support

Yes as of 1/2019 FW

release

Yes as of 1/2019 FW

release

Firmware updates

Yes as of 1/2019 FW

release

Yes as of 1/2019 FW

release

Network settings

Yes as of 1/2019 FW

release

Yes as of 1/2019 FW

release

4 • TS-1542/TS-1542-C: 15.6 in. HD Touch Screens Supplemental Guide – DOC. 7824C

Access the Setup Screens

The setup screens enable basic configuration prior to regular operation of the touch

screen.

To access the setup screens during regular operation, place five fingers on the touch

screen display and hold for 15 seconds.

NOTE: The touch screen also provides a web configuration interface that may be used to

view and configure various touch screen settings. For more information, refer to

"Configuration via Web Interface," starting on page

22.

The Setup screen is displayed (TS-1542-C shown).

TS-1542-C Setup Screen

The Setup screen provides buttons for Ethernet setup, IP table setup, audio setup,

display setup, standby timeouts, and diagnostics. There is also a button to toggle system

messages on or off and an

About button that provides information about the touch

screen. Additionally, the Setup screen shows the IP address, the hostname, and the MAC

address of the touch screen.

Tap the Save & Exit button to save all settings, to exit the setup screens, and to return

to the main project.

The functions of each button are detailed in the following pages of this guide.

Supplemental Guide – DOC. 7824C TS-1542/TS-1542-C: 15.6 in. HD Touch Screens • 5

Configure the Device

Refer to the following sections for information about each device setup screen.

Ethernet Setup

Tap Ethernet Setup on the Setup screen to display the Ethernet Setup screen.

Ethernet Setup Screen

Use the Ethernet Setup screen to view the touch screen MAC and IP addresses, subnet

mask address, default router address, primary and secondary DNS addresses, hostname,

and domain. A

Link indicator is provided to indicate the status of the Ethernet

connection. (Green indicates that the Ethernet connection is active.)

The following buttons are provided for configuring Ethernet settings:

• Tap On or Off under DHCP Enabled to turn DHCP (dynamic host configuration

protocol) on or off.

NOTE: DHCP is enabled on the touch screen by default.

• If DHCP is turned off, tap Set Static IP Address Settings to enter static IP

addresses manually.

• Tap Set Hostname to enter a new touch screen hostname using an on-screen

keyboard.

• Tap Apply Changes to apply any new Ethernet settings to the touch screen and

to stay in setup mode.

• Tap Reboot to exit setup mode and reboot the touch screen.

6 • TS-1542/TS-1542-C: 15.6 in. HD Touch Screens Supplemental Guide – DOC. 7824C

To change a static IP address, tap Off under DHCP Enabled. Then, tap Set Static IP

Address Settings to display the Ethernet Setup - Static IPs screen.

Ethernet Setup - Static IPs Screen

To edit the static IP address, static subnet mask, static default router, preferred DNS, or

alternate preferred DNS, tap the text field underneath the setting name.

The on-screen numeric keypad is displayed for the chosen setting.

Edit IP Address On-Screen Keypad

Supplemental Guide – DOC. 7824C TS-1542/TS-1542-C: 15.6 in. HD Touch Screens • 7

• Use the keypad to make a new entry.

• Tap the x button in the text field to clear any previous entry.

• Tap the delete button

to delete the last digit.

• Tap Save to save a new entry or tap the back arrow button

to discard any

changes. The display returns to the

Ethernet Setup - Static IPs screen.

After new settings have been saved, tap Apply Changes on the Ethernet Setup - Static

IPs screen to apply the new settings and stay in setup mode. Tap Reboot to exit setup

mode and reboot the touch screen.

Tap the back arrow button

to return to the Ethernet Setup screen.

Tap the back arrow button

on the Ethernet Setup screen to return to the Setup

screen.

IP Table Setup

Tap IP Table Setup on the Setup screen to display the Ethernet Setup - IP Table screen.

Ethernet Setup - IP Table Screen

Use the Ethernet Setup - IP Table screen to view and edit the IP table settings for

connecting the touch screen to a control system. The

Ethernet Setup - IP Table screen

also provides an

Online indicator for each IP table entry. (Green indicates that the

control system is online.)

To add or edit an entry, tap Add/Edit next to the corresponding entry. The Ethernet

Setup - Edit IP Table Entry screen is displayed.

8 • TS-1542/TS-1542-C: 15.6 in. HD Touch Screens Supplemental Guide – DOC. 7824C

Ethernet Setup - Edit IP Table Entry Screen

Tap the CIP ID text field to display the on-screen hex keypad.

Edit CIP IP On-Screen Hex Keypad

• Use the keypad to make the new entry.

• Tap the x button in the text field to clear any previous entry.

• Tap the delete button

to delete the last digit.

• Tap Save to save a new entry or tap the back arrow button

to discard any

changes. The display returns to the

Ethernet Setup - Edit IP Table Entry screen.

On the Ethernet Setup - Edit IP Table Entry screen, tap the IP Address / Hostname text

field

to display an on-screen keyboard.

Supplemental Guide – DOC. 7824C TS-1542/TS-1542-C: 15.6 in. HD Touch Screens • 9

Edit IP/Host On-Screen Keyboard

• Use the keypad to make the new entry.

• Tap the x button in the text field to clear any previous entry.

• Tap the delete button

to delete the last character.

• Tap Save to save a new entry or tap the back arrow button

to discard any

changes. The display returns to the

Ethernet Setup - Edit IP Table Entry screen.

On the Ethernet Setup - Edit IP Table Entry screen, tap Save Entry to save the current

entry or

Delete Entry to clear the entry.

Tap the back arrow button

to return to the Ethernet Setup - IP Table screen.

Tap the back arrow button

on the Ethernet Setup - IP Table screen to return to

the Setup

screen.

10 • TS-1542/TS-1542-C: 15.6 in. HD Touch Screens Supplemental Guide – DOC. 7824C

Audio Setup

Tap Audio Setup on the Setup screen to display the Audio Setup screen.

Audio Setup Screen

Use the Audio Setup screen to control the master volume, media volume, and beep

volume settings for the touch screen.

NOTE: The Media Volume controls adjust the H.264 streaming media level in relation to

the Master Volume controls.

• Master Volume

- Tap the up and down arrow buttons to raise or lower the touch screen master

volume incrementally from 0 to 100%.

- Tap Mute On or Mute Off to mute or unmute the master volume.

- Tap Play Test to play a test recording at the current volume level.

• Media Volume

- Tap the up and down arrow buttons to raise or lower the touch screen media

volume incrementally from 0 to 100%.

- Tap Mute On or Mute Off to mute or unmute the media volume.

• Beep Volume

- Tap the up and down arrow buttons to raise or lower the touch screen beep

volume incrementally from 0 to 100%.

- Tap Beep On or Beep Off to turn the beep volume on or off.

Tap the back arrow button

to return to the Setup screen.

Supplemental Guide – DOC. 7824C TS-1542/TS-1542-C: 15.6 in. HD Touch Screens • 11

Display Setup

Tap Display Setup on the Setup screen to display the Display Setup screen.

Display Setup Screen

Use the Display Setup screen to adjust the LCD display settings and presets.

• Tap On or Off under AutoBrightness to turn auto brightness on or off.

• Tap the up and down arrows under Brightness to raise or lower the LCD display

brightness incrementally from 0 to 100%.

• Tap the left and right arrow buttons under Threshold Value to raise or lower the

LCD ALS (ambient light sensor) threshold value for switching between high and

low auto-brightness presets from 0 to 100%.

Tap Presets to display the Display Setup - High & Low Settings screen.

Display Setup - High & Low Settings Screen

12 • TS-1542/TS-1542-C: 15.6 in. HD Touch Screens Supplemental Guide – DOC. 7824C

Use the Display Setup - High & Low Settings screen to adjust the auto-brightness

preset values for the LCD display.

• Tap the up and down arrow buttons under High Preset to raise or lower the

auto-brightness value for the high preset incrementally from 0 to 100%.

• Tap the up and down arrow buttons under Low Preset to raise or lower the

auto-brightness value for the low preset incrementally from 0 to 100%.

Tap the back arrow button

to return to the Display Setup screen.

Tap the back arrow button

on the Display Setup screen to return to the Setup

screen.

Standby Timeout

Tap Standby Timeout on the Setup screen to display the Standby Timeout screen.

Standby Timeout Screen

Use the Standby Timeout screen to set the standby timeout settings for the touch

screen.

Tap the up and down arrow buttons to increase the touch screen standby timeout

duration from 0 to 120 minutes.

Tap Screen Saver Options to display the Standby - Screen Saver screen.

Supplemental Guide – DOC. 7824C TS-1542/TS-1542-C: 15.6 in. HD Touch Screens • 13

Standby - Screen Saver Screen

• Tap On or Off next to Enabled to turn the digital clock screensaver on or off

during standby timeout

• Tap On or Off next to 24 Hour to turn 24-hour time format for the digital clock

on or off.

• Tap the up and down arrow buttons under Screen Saver Brightness to increase

or decrease the screensaver brightness from 0 to 100%.

Tap the back arrow button

to return to the Standby Timeout screen.

Tap the back arrow button

on the Standby Timeout screen to return to the Setup

screen.

14 • TS-1542/TS-1542-C: 15.6 in. HD Touch Screens Supplemental Guide – DOC. 7824C

Diagnostics

Tap Diagnostics on the Setup screen to display the Diagnostics screen (TS-1542-C

shown).

Diagnostics Screen (TS-1542-C)

Use the Diagnostics screen to access various diagnostic test screens for the touch

screen. The TS-1542-C provides an additional button for configuring the DM® input

settings. The

Diagnostics screen also provides the touch screen CPU temperature and

available memory.

Each test screen is described in the sections that follow.

Supplemental Guide – DOC. 7824C TS-1542/TS-1542-C: 15.6 in. HD Touch Screens • 15

Test Patterns

Tap Test Patterns on the Diagnostics screen to display the Diagnostics - Test Patterns

screen.

Diagnostics - Test Patterns Screen

Use the Diagnostics - Test Patterns screen to display any of the available test patterns.

Tap one of the buttons on the screen to display its respective test pattern.

Tap the back arrow button

to return to the Diagnostics screen.

Touch Test

Tap Touch Test on the Diagnostics screen to display the touch test screen.

Touch Test Screen

16 • TS-1542/TS-1542-C: 15.6 in. HD Touch Screens Supplemental Guide – DOC. 7824C

Use the touch test screen to test the touch functionality of the display. When a location

button is tapped, its respective indicator lights on the screen.

Tap the back arrow button

to return to the Diagnostics screen.

Mic Test

Tap Mic Test on the Diagnostics screen to begin a microphone test.

Diagnostics - LAN Screen

During a microphone test, the built-in microphones record sound for five seconds and

then play the sound back to confirm that the microphones are functioning. This test is

performed twice: The first test records and plays sound back from the left microphone,

and the second test records and plays sound back from the right microphone.

When the second playback is finished, the display automatically returns to the

Diagnostics screen.

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