Edgeport driver installation
The following instructions apply to Windows 7, Windows 8.1, Windows Server 2012 (R2), Windows 10,
Windows Server 2016, and Windows Server 2019.
Note Please go to www.digi.com to download software for older operating systems.
You must be logged into an account with administrator privileges before proceeding.
1. Make sure the Edgeport device is not connected to the computer.
2. If you have installed a previous Edgeport driver, use the Edgeport configuration utility that
came with your driver package to uninstall the driver:
a. Click the Uninstall button from the Advanced tab.
b. Reboot the computer when prompted.
3. Download the most current Edgeport drivers from the Digi website:
a. Navigate to www.digi.com using a web browser.
b. Select Support Tools from the Support menu.
c. Under the Support Downloads menu, select Drivers.
d. Select Edgeport USB from the list.
e. Select the appropriate Windows Operating System from the dropbox.
f. The driver download link will appear underneath the OS dropbox. Save this .exe file
somewhere convenient such as your desktop.
4. Install the Edgeport driver:
a. Log into Windows with the administrator user account, or another account with
administrative privileges.
b. Run the downloaded .exe file and wait until the installation is complete.
c. Connect the Edgeport to the computer with a USB cable. Or, if the Edgeport is
already connected to the computer via USB, unplug and plug it in again.
d. The Edgeport drivers will automatically install.
Your new COM port(s) are ready and are numbered sequentially following the existing ports in your
system. You can now run the Edgeport configuration utility, described in the next section.
Edgeport Industrial Installation Guide
16