Wyrestorm SP-0108-4K User manual

Brand: Wyrestorm

Model: SP-0108-4K

Category: Video converters

Type: User manual

US/CAN/MEX: +1-518-289-1294 Toll Free Technical Support: +1-844-280-WYRE (9973)

Instruction Manual

SP-0108-4K

WyreStorm 1 x 8 4K HDMI 1.4 Splitter with

EDID management

Thank you for choosing this WyreStorm product.

Please read these instructions carefully before installing to avoid complications later.

Technical support: [email protected] EMEA/ROW: +44 (0) 1793 230 343

Contents

1. Introduction

CONTENTS, INTRODUCTION AND FEATURES

2. Features

The WyreStorm SP-0108-4K splitter enables lossless

duplication and distribution of a single HDMI UltraHD 4K

or HD input to up to 8 UHD or HD outputs for simple,

exible and reliable content replication to multiple display

devices supporting 1080p at 60Hz and 4K resolutions up

to 4096x2160 at 30Hz.

With HDMI 1.4a specication supports data rates up to

10.2Gb/s, for lossless audio/video formats, full 3D and Lip

Sync, the SP-0108-4K also includes 24bit True Color with

Introduction

Features

Safety Precautions

Package Contents

Connection & Operation

i. Typical Application

ii. RJ45 Termination & Distance

iii. Initial Connection

iv. IR/RS232 Control Connection

v. Updating RS232 Settings

Maintenance

Product Service

Panel Descriptions

Mail In Service

Warranty

i. Warranty Limits and Exclusions

Glossary

Disclaimer

Installation Reference Log

Specication

Troubleshooting

General FAQ

full 4K color palette chroma subsampling rate of 4:4:4

for UHD resolutions and 36bit Deep Color for 1080p HD

transmissions.

The SP-0108-4K includes continuous HDCP to prevent

screen drop-outs and extensive EDID management

settings for improved compatibility and communication

between connected display devices and source, ensuring

simultaneous content distribution while also maintaining

signal integrity via internal equalization and amplication to

output devices.

Systems can be further expanded by cascading multiple

SP-0108-4K units to create larger distributions; with 4K

transmissions cascaded twice and 1080p signals up to

12 times to the same model units for exible, scalable

solutions for residential and commercial applications.

Furthermore, with the addition of an in-line WyreStorm

EXP-CON-4K-DD 4K/HD scaler and Dolby downmixer

between splitter and display device, combined 4K, HD

and multichannel or stereo audio distributions can be

created without risking resolution or audio disparity

between devices.

As such, the SP-0108-4K represents an ideal solution

wherever simple-yet-reliable distribution of single HDMI

source to multiple outputs is required, with the exibility

of EDID management and (optional) integration with

WyreStorm 4K/HD scaling, systems are easily expanded

or adjusted to meet the needs of any application.

For further information on this product and other

WyreStorm ranges, visit our website or download our

latest product guide. wyrestorm.com

• Splits a single HDMI UltraHD 4K or 1080p HD device

to eight UHD 4K or HD display devices

• Supports UHD (3840) and DCI (4096) x 2160 4K

resolutions at 30Hz and HD resolutions up to 1080p

@ 60Hz

• 4K color @ 24bit with full 4K chroma subsampling

color palette 4:4:4

• 1080p @ 36bit Deep Color

• Transmission distance up to 7m/23ft (4K), 15m/49ft

(1080p) using standard high speed HDMI cables

• Multichannel Dolby and DTS 5.1, 7.1 digital audio

supported (mirrors source)

• Extensive EDID management for improved device

compatibility and communication between display

devices and source

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SAFETY PRECAUTIONS AND PACKAGE CONTENTS

3. Safety Precautions

WARNING

To reduce the risk of re, electric shock

or product damage:

Technical Support: [email protected] US: +866 677 0053 EU: +44 (0) 1793 230 343

FEATURES AND SAFETY PRECAUTIONS

MX0404-QI

• Quick and easy installation – set up in seconds straight out of

the box.

• Simplied ports - Input: HDMI – Output: integrated RJ45

connectors for a single Cat5e/6/7 UTP cable to each display

point for ease of installation.

• Conforms to IEEE-568B standards

• Each HDMI port also supports DVI signals.

• Each Output port can be fed to multiple displays (cascaded).

• Enables up to 4 HDMI video/audio devices to be independently

switched through up to 4 HDMI displays or projectors for

uncompressed digital distribution.

• Each output able to show any connected source simultaneously

regardless of whether the input carries HDCP encryption.

• Rened for Custom Install and Home Theatre Installations.

• Reads and copies EDID from connected devices with additional

EDID conﬁguration through customisable DIP switch settings if

necessary.

• 2k resolution supported.

• Fully 3D compatible – Frame sequential 3D (Blu-ray) and

interlaced stereoscopic 3D (satellite broadcasts etc.)

• Supports all high denition resolutions up to and including

1080p and standard video formats.

• RS232 port.

• Choose from 6 switching modes – infrared remote control, front

panel buttons, local IR, IR call-back, LAN and RS232.

• Simple switching remote control included, which can also be

learned into a universal remote handset to allow the control of

multiple devices from one handset.

• Fully compatible for integration with market leading control systems.

• 4 x IR 3.5mm mini-jack ports for each output to link IR from

control system to control display

• Additional infrared extension port for longer IR connections

• HDMI v.1.3

• Supports 24Bit Colour depth

• Signalling rate of 6.75 Gbps

• Pack comes complete with 1 x 4x4 Matrix with 19” rack

brackets, 4 x 40m IR receivers with mounting brackets, IR

receivers, emitters and a Matrix remote control handset.

Additional features included on the RX-1UTP-IR-40

• Transmits one-way signal together with the HDMI signal over a

single Cat5e/6/7 cable.

• Receivers capable of 1080p transmissions up to 40m (131ft)

under ideal conditions*

• For even greater control and ne tuning, each receiver features

a fully adjustable EQ distance range for optimising the

transmission signal.

2. Features

3. Safety Precautions

1. Do not expose this apparatus to rain, moisture, sprays,

drips or splashes and ensure that no objects containing

liquids are placed on the apparatus, including cups,

glasses and vases.

2. Do not place this unit in a conﬁned space such as

enclosed shelving, cabinets or bookshelves. Ensure the

unit is adequately ventilated.

3. To prevent the risk of electric shock or ﬁre hazard due to

overheating, do not cover the unit or obstruct ventilation

openings with material, newspaper, cardboard or

anything that may restrict airﬂow into the unit.

4. Do not install near external heat sources such as

radiators, heat registers, boilers or any device that

produces heat such as ampliﬁers or computers and do

not place near sources of naked ﬂame.

5. Unplug apparatus from power supply during lightening

storms or when unused for long periods of time.

6. Protect the power cable from being walked on, pinched

or restricted in any way, especially at plug connections.

7. Only use attachments/accessories speciﬁed by the

manufacturer.

8. Units contain non-servicable parts - Refer all servicing to

qualiﬁed service personnel.

WARNING

To reduce the risk of ﬁre, electric shock

or product damage:

• Protection against ESD (electrostatic discharge) included within

the unit to further stabilise transmission.

• LED indications for clear power and video signal selection.

• 5v mains supply included but receivers may be powered through the

USB port of the display using Wyrestorm USB to 5v power adaptor)

• Fully cascadable to further lengthen transmission.

*NOTE: ideal conditions denote cable run is within

speciﬁed distance range of product, no electrical

interference, the use of straight cable runs with no bends

or kinks and no patch panels or wall outlets used. Please

be advised that the presence of any of these factors in

your installation may compromise bandwidth and signal

strength. For longer transmission distances, RS232 control

and Ethernet pass-through, please see our full HDBaseT

or HDBT Lite range of matrices, transmitters, receivers and

extender sets.

USB to 5V Cable

Part Number

CAB-USB-5V

• Supports HDMI 1.4a and constant HDCP to prevent

screen drop-outs

• DVI support up to 1920x1200

• Full 3D compatibility up to 1080p - frame packing/

sequential (Blu-ray) and interlaced stereoscopic

(satellite/ cable broadcasts)

• Internal equalization reshapes marginal or noisy HDMI

signals ensuring strong, stable digital transmissions

• Front panel LED indication for I/O and power

connectivity

• Locking DC power connector for hassle free operation

• Ultra-slim 18mm chassis design for space-saving

local installation, surface mountable

• Units cascadable to create larger systems

• Easily create cost eective, scalable combined 4K/HD

distributions by connecting WyreStorm EXP-CON-4K-

DD scaler with Dolby downmixer (sold separately)

Note: Actual signal transmission distance can

vary depending on signal resolution, cable quality,

graphics card and display used.

1. Do not expose this apparatus to rain, moisture,

sprays, drips or splashes and ensure that no

objects containing liquids are placed on the

apparatus, including cups, glasses and vases.

2. Do not place this unit in a conned space such as

enclosed shelving, cabinets or bookshelves.

Ensure the unit is adequately ventilated.

3. To prevent the risk of electric shock or re hazard

due to overheating, do not cover the unit or

obstruct ventilation openings with material,

newspaper, cardboard or anything that may restrict

airow into the unit.

4. Do not install near external heat sources such as

radiators, heat registers, boilers or any device that

produces heat such as ampliers or computers and

do not place near sources of naked ame.

5. Unplug apparatus from power supply during

lightening storms or when unused for long periods

of time.

6. Protect the power cable from being walked on,

pinched or restricted in any way, especially at plug

connections.

7. Only use attachments/accessories specied by the

manufacturer.

8. Units contain non-servicable parts - Refer all

servicing to qualied service personnel.

WyreStorm SP-0108-4K 4K splitter comprising of:

1 x WyreStorm SP-0108-4K 1x8 HDMI 4K Splitter

1 x 12VDC, 1A power supply

2 x Mounting brackets

1 x Quickstart guide*

*Quickstart and full manual downloadable from product

page at wyrestorm.com

4. Package Contents

Technical support: [email protected] EMEA/ROW: +44 (0) 1793 230 343

SPECIFICATIONS

5. Specications

Input 1 x HDMI with 4K (Type A female connector)

Input Signal Type HDMI 1.4a with HDCP, full 3D and DVI 1.0

Input Resolution Support 480i, 480p, 576i, 576p, 720p, 1080i, 1920x1080p @ 60Hz, 3840 (UHD),

4096 (DCI) 2160 @ 30Hz

Input Video Level 0.5 - 1.2V p-p

Input DDC Signal 5 volts p-p (TTL)

Output 8 x HDMI with 4K (Type A female connector)

Output Signal Type HDMI 1.4a with HDCP, full 3D and DVI 1.0

Output Resolution Support 480i, 480p, 576i, 576p, 720p, 1080i, 1920x1080p @ 60Hz, 3840 (UHD),

4096 (DCI) 2160 @ 30Hz

Color 1080p: 36Bit Deep Color

4K: 24Bit True Color, chroma subsampling color palette 4:4:4

Maximum Data Rate 10.2 Gbps

Video Impedance 100Ω

Maximum Pixel Clock 340 MHz

Audio 2ch Stereo, 5.1, 7.1 Dolby Digital, DTS Digital, Dolby TrueHD, DTS-HD Master audio

3D Frame packing/sequential (Blu-ray), Interlaced stereoscopic (satellite/cable broadcasts)

Operating Temperature 32°F to 113°F (0°C to 45°C) 10% to 90%, non-condensing

Storage Temperature -4°F to 140°F (-20°C to 70°C) 10% to 90%, non-condensing

Power Supply 12V DC 2A

Power Consumption 1080p: 3.5 W (Max.) UHD 4K: 4.7 W (Max.)

BTU (British Thermal Unit) 16.4 max.

ESD Protection ±8 kV (Air-gap discharge) ±4 kV (Contact discharge)

Surge Protection Voltage: ±1 kV (Ten times respectively positive / negative voltage)

Electrical Fast Transient/Burst Data communication cord:1 kV Power cord : 2 kV

Cable Type Range Supported Resolution

HDMI 7m/23ft

15m/49ft

(4K)

(1080p)

Dimensions (WxHxD) 240mm x 18mm x 90mm / 9.4” x 0.7” x 3.5” (Depth excludes connectors)

Weight 0.52kg / 1.14lbs

Certiication CE, FCC, RoHS

Technical

Cable Specications

NOTE: We advise CAT 2 High Speed HDMI cables be used to connect source and display devices - we recommend using WyreStorm

HDMI cables.

Care should always be taken when inserting/extracting HDMI cables – do not force connections should resistance be

felt.

General

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6. Panel Description

PANEL DESCRIPTIONS

Front

Rear

Input LED:

ON - Both source device and display device are connected.

OFF - Either no source connected or source connected but no display device.

NOTE: A source and at least one display device must be connected for the input LED to be lit.

Output LED 1-8:

ON - When each corresponding outputs 1~8 are connected to a display device

OFF - No display device connected

Power LED

ON - Unit powered

OFF - Unit is o or no power supplied

Power connection - 12V DC 1A power supply (included)

HDMI INPUT port - Connects to an HDMI source device

HDMI OUTPUT ports 1-8 - Connects up to eight HDMI display devices

EDID DIP Switch - (see EDID section for settings)

4 5 6 7

2 31

Technical support: [email protected] EMEA/ROW: +44 (0) 1793 230 343

TYPICAL APPLICATION AND INITIAL CONNECTION

7i. Typical Application

7iii. Initial Connection

Before installation, disconnect power supplies from all the devices.

During installation, connect and disconnect the cables gently.

Connect an HDMI 4K or HD source to the input port of the SP-0108-4K

Connect HDMI 4K or HD display device (LED/LCD screen, projector) to output ports.

Care should always be taken when inserting/extracting HDMI cables – do not force connections

should resistance be felt.

Both 4K and 1080p HD sources and displays can be connected within the same distribution without causing

resolution conflict by using the WyreStorm EXP-CON-4K-DD scaler with Dolby downmixer between the SP-0108-

4K splitter and connected displays.

4K SOURCE DEVICE

2 2 2

AVR

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EDID MANAGEMENT

8. EDID Management

Transmission from a 4K source is scaled down to 1080p HD 24fps, while a 1080p source signal is upscaled to 4K

at 30Hz.

Visit wyrestorm.com for more information on 4K/HD scaling and Dolby downmixing.

Insert the WyreStorm 12V power adaptor included into the SP-0108-4K power port and connect to wall

outlet mains supply.

After ensuring all sources and displays are properly connected to the SP-0108-4K and their own power

supplies, power devices on and turn on mains power to the SP-0108-4K.

Check Power and HDMI Input/Output LED indicators on the front panel are fully lit for correct connection. If

not, check cable connections or follow guidelines in the Troubleshooting section of this manual.

To further expand distribution, multiple SP-0108-4K units can be cascaded by simply connecting an HDMI

Output of one unit to the HDMI Input of another unit.

Connection and operation of cascaded units is as above.

When using a Splitter with an AVR on occasion after placing the AVR into standby then power up transmission

may not be present should this occur disconnect power from the splitter for 5 secs then reconnect the power

supply this will request the AVR to renegotiate with the connected sources to the splitter.

NOTE The maximum number of times 4K and 1080p transmissions can be cascaded to additional SP-

0108-4K units is three - successful transmission is not guaranteed beyond this point if cascading to

more than three units.

About EDID

EDID (Extended Display Identification Data) is

data generated from each display in the system to

communicate the capabilities of the device (1080i,

1080p, 4K resolutions or specific digital audio).

For communication between devices to be made,

and successful connection achieved, devices must

both request and send the required information. For

example, a display will communicate 1080p capability

with 2ch audio, which the source device will accept

and output the correct format for the display. Problems

can arise when different types of devices such as

displays, sources and amplifiers are used within a

system, making communication between them that

much more difficult; sometimes resulting in connection

problems.

In such instances EDID needs to be streamlined or

guided for all devices to work together, with the SP-

0108-4K perfectly placed to handle this process as

communication between display and source. The

effective control and management of EDID is essential

for the success of any integration, with this being

achieved by being aware of display device settings

and ensuring compatibility with the source device.

The SP-0108-4K features EDID management to offer

various EDID resolution, audio, 3D and DVI settings for

improved communication and compatibility between

connected display and source devices to ensure

successful and reliable transmission of HDMI signals.

Before EDID Adjustment

Communication between source and display devices

should typically be negotiated automatically with the

EDID switch set to the default 1080p stereo setting (4)

position for optimal compatibility between devices.

However, if using 4K devices or if communication or

compatibility issues are encountered during installation,

please refer to the EDID settings below:

If the maximum capabilities of the display are known,

for example 4K with stereo audio, the EDID switch

setting should be adjusted manually for matching EDID

to be sent from display device through the SP-0108-4K

to the source.

If the specification of the display is not known, simply

use one of the EDID copy settings (0, D, E, F) with

displays connected to corresponding output ports and

power cycling the SP-0108-4K for the EDID setting to

become active.

EDID Presets

The following lists pre-configured EDID settings for

the SP-0108-4K: Use a small flat head screwdriver to

carefully turn the EDID dial to the desired position to

read the preset EDID from a specific output or to copy

EDID directly from a connected output device.

Technical support: [email protected] EMEA/ROW: +44 (0) 1793 230 343

TROUBLESHOOTING

8. Troubleshooting

NOTE The SP-0108-4K must be power cycled for

the updated EDID setting to become active.

DIP Switch Settings

DO NOT HOTSWAP All changes to the EDID DIP

switch should be made with power turned o at

the mains. Changes will take eect on re-boot.

Follow this procedure each time EDID DIP

switch settings are changed.

DO NOT connect/disconnect HDMI cables when powered.

See full manual for more on EDID Management

*denotes Dolby Digital, Dolby TrueHD, DTS Digital, DTS-

HD Master Audio

Generally, the majority of AV distribution installation

issues are either caused by minor connection

errors, communication problems between devices,

or when the transmission of high signal bandwidth

is attempted using insufficient cable. Should you

encounter any technical difficulties when installing

and configuring the matrix, we are confident

solutions can be found by working through the

following troubleshooting checklist before seeking

alternative technical support.

No Picture or Poor Quality Picture

1) Power – Are all sources, displays and matrix definitely

powered and firmly connected? Please use matrix power

supply included.

2) If possible, always use test equipment prior to

installation and to troubleshoot any problems.

3) Check display device supports HDCP, is switched to

the correct source input mode and is compatible with the

receiver - if any issue is suspected, replace display device

with another model.

4) Distance – Is the cable too long for the signal to be

transmitted effectively? Make sure the cable distance

matches the project requirements and is well within

the maximum transmission distance of the signal. See

Specification section for details.

NOTE If approaching the limits of the transmission

capabilities, transmission should be extended by

using an extender set to ensure the signal reaches

its destination effectively.

5) Cable Joins – If using an extender set to lengthen

transmission, joins in the cable run or RJ45 connectors

can impact on signal strength, resulting in reduced

transmission that may manifest itself in incorrect picture

quality, picture dropping out or a complete lack of picture.

6) Cable Choice and Signal Reduction – Ensure good

quality high speed HDMI 1.4v cables are used, with

care taken to avoid bending, twisting, snagging or any

other form of obstruction to the cable that may interfere

with successful transmission of an HDMI signal - we

recommend using WyreStorm Express HDMI cables.

If using an extender set to lengthen transmission between

matrix and display, please note that the use of stranded

patch leads as interconnects between patch panels or

wall outlets or the use of CCA (Copper Clad aluminium)

cables can reduce transmission rates by up to 40%. We

recommend solid core straight through with minimum

connections used wherever possible.

7) Correct connection – It may seem obvious but

double check all cables are fully inserted and connected

to the correct ports.

NOTE Even a fraction off can be the difference

between a perfect picture and a blank screen.

Double check all connections are firmly made in the

correct ports.

Position Description

0 Copy EDID from HDMI Output 1

1 1080i, Stereo Audio

2 1080i, Dolby / 5.1 audio (Dolby Digital / TrueHD, DTS

Digital / HD Master

3 1080i, 7.1 HD audio*

4 1080p, Stereo Audio

5 1080p, 5.1 HD audio*

6 1080p, 7.1 HD audio*

7 3D, Stereo Audio

8 3D, Dolby / 5.1 HD audio*

9 3D, 7.1 HD audio*

A 1280 x 1024 DVI

B 1920 x 1080 DVI

C 1920 x 1200 without audio

D 1920 x1200 with audio

E 4K UHD with Stereo Audio

F Reserved

US/CAN/MEX: +1-518-289-1294 Toll Free Technical Support: +1-844-280-WYRE (9973)

TROUBLESHOOTING

8) Cable wired to 568B standard? If using an UTP

extender to lengthen transmission from the matrix, check

the cable wired and terminated correctly and are those

terminations connected to the correct ports? Incorrect

wiring and termination will result in unstable operation or a

blank screen.

9) Electrical interference – Could any form of electrical

or environmental interference be generated that may be

effecting signal transmission? If so, attempt to remove the

source of interference or move the cable run to decrease

the effects of the interference.

10) Is a picture achieved when connecting the

source directly to the display? If not then the problem

could lie with the input or output device rather than the

means of distribution.

11) HDMI lead condition and quality – HDMI cables

and connectors are delicate and can be damaged much

easier than component or coax cable. Furthermore,

lead quality varies dramatically, particularly in lower price

brackets. Swap HDMI leads and check operation –

damage to or quality of your leads could be the problem.

If in doubt, swap them over. Always take care inserting

and extracting your HDMI from matrix ports so as not to

damage the connectors or ports.

12) Picture speckles/HD ‘noise’ – represents a poorly

established signal that may be caused by poor quality or

excessive HDMI cable lengths. Try swapping the display

adaptors from a location that is functioning properly or

swapping the outputs of the matrix switch used.

If the problem remains on the same screen this may be

caused by a connection problem between matrix and

display – turn off all equipment and swap the signal

carrying cables at both ends to ascertain if the cable or

termination is at fault.

HD Noise (NO image) may be an HDCP Issue between

the source and display but poor cabling can also cause

this due to poor communication.

13) Blu-ray: 3D – is the equipment used 3D enabled/

compatible? Is a 3D disc being played in a 3D enabled

Blu-ray player or through a compatible AV receiver?

14) 4K - Are you trying to pass a 4K signal? Ensure

connected devices are 4K enabled, correctly configured

and outputting compatible transmissions.

4K resolution - ensure all connected devices are

compatible with the UHD or DCI resolutions being

transmitted. See Specification section for more details

1080p - 1920x1080p, 60Hz (if problems are experienced

at 60Hz, try lowering to 50Hz)

Combined 4K / HD distributions - a WyreStorm EXP-

CON-4K-DD scaler may be required between receiver and

display to scale down 4K transmissions to 1080p 24fps

for HD screens and upscale 1080p to 4K 30Hz for UHD

displays

16) Colour distortion – a pink or green screen indicates

an incompatibility between colour spacing formats – the

commonly used RGB or YUV used by older displays.

Some sources allow switching between RGB and YUV

which may solve any colour problems. If not, try changing

the HDMI cable between the source and the matrix to rule

out defective cabling.

No Sound or Poor Quality Audio

Audio is transmitted within the video signal – there is no

separate audio track – so generally a problem with sound

will be accompanied by a problem with picture. However,

if technical issues with audio are experienced, the cause

is typically communication between sources, displays

and/or AV receiver settings.

1) Have specific speaker sets or zones been

enabled? Some AV receivers allow individual speaker

selections assigned to specific zones in the set up so

check the speakers used are fully connected to the

amplifier and correctly assigned within the system set up.

It may be an EDID issue in that the source reads the audio

EDID from the display and only requests two channel

audio.

Use of SP-0108-4K EDID management to manually copy

EDID from the AVR may be required.

See EDID section of this manual or contact tech support

for assistance if required.

NOTE If problems are experienced when an AV

receiver is used, the cause is usually the settings

of the AVR itself. If no transmission through an

AVR is received, turn the AVR from standby to on,

disconnect power from the splitter for 5 seconds,

then reconnect power.

Refer to the AVR manufacturer’s guidelines on the

correct settings to use for your requirements.

Technical support: [email protected] EMEA/ROW: +44 (0) 1793 230 343

GENERAL FAQ

9. General FAQ

2) Consistency of audio output between devices –

Is there any discrepancy between the audio output of the

source, the audio or zonal settings of the AV receiver and

the speaker configuration used needed for successful

audio replication? If outputting 7.1, make sure all devices

connected are also outputting 7.1

Note: Occasionally with some sources, the device

settings allow the specification of audio output

through a TV or an HDMI port. If using an AV

receiver, check the HDMI output option is selected.

3) Do all the local sources work through the AV

receiver?

Check the operation of each source individually.

Bandwidth

1) If using a graphics-based source (such as a PC/Mac/

media server), make sure the source resolution is correctly

set to the maximum capabilities of the devices.

Are WyreStorm products compatible with HDMI 1.4?

HDMI 1.4 refers to a list of ‘features’ that a device is

capable of supporting, including Ethernet channel, return

audio channel, 3Detc. Due to the continuously evolving

nature of the technology, HDMI Licensing LLC have now

decided to simplify terminology by testing and referring to

cable in terms of STANDARD or HIGH-SPEED rather than

in generations 1.3, 1.4 etc.

• STANDARD (or “category 1”) HDMI cables perform

at speeds of 75Mhz or up to 6.75Gbps, which is the

equivalent to a 720p/1080i signal – These HDMI cables

are NOT recommended.

• All WyreStorm equipment supports HIGH-SPEED (or

“category 2”) HDMI cables that have been tested to

perform at speeds of 340Mhz or up to 10.2Gbps.

This is the highest bandwidth currently utilized over

an HDMI cable and can successfully handle 1080p

signals including those at increased color depths and/

or increased refresh rates from the source and 4K

resolutions at 30Hz, 4:4:4 color.

High-Speed cables are also able to accommodate higher

resolution displays, such as WQXGA cinema monitors

(resolution of 2560 x 1600).

We recommend WyreStorm Express high-speed HDMI

cables.

What about screens with different resolution

capabilities?

When sending a signal point to point a TV will

communicate it’s capabilities to the source, then the

source will output a suitable signal that compatible (i.e.

1080p Stereo audio).

When sending distributing a signal point to point or

through a matrix, care should be taken to ensure

compatibility between the source device and connected

displays. A central element of the EDID ‘handshake’

between devices is the display communicating its

resolution/audio capabilities back to the source, which will

then output a suitable signal if compatible.

Problems can arise if sources and displays of varying

resolution capacities are connected, such as 4K and HD

sources, connecting through the matrix to 4K and 1080p

screens. This can either result failed transmission delivery

to screens or in reduced resolutions across all displays,

regardless of the source selected as sources will output

the most compatible signal that can be supported by all

screens.

Check settings of sources and displays for compatibility

- if combining 4K and HD sources and displays within

one system, use a WyreStorm EXP-CON-4K-DD scaling

device between splitter and display to up/downscale

signals as required.

See wyrestorm.com for more details

How does the device handle HDCP?

HDCP (High Definition Copyright Protection) is a feature

built in to HDMI devices to prevent theft of or illegal

distribution of HD content.

Unlike competing products, WyreStorm products are legal

and comply with HDCP regulations.

They do this by assigning a “key” to every display

connected to the device. HDCP “keys” are assigned to a

display when connected to a HDMI device normally. This

doesn’t change when connected through a switcher or

splitter; it just assigns more of them.

I can get 1080i but not 1080p, or 4K but not 1080p at

a TV location

Firstly ensure that both the source is capable of outputting

4K and that the TV is a UHD screen. If this is the case

US/CAN/MEX: +1-518-289-1294 Toll Free Technical Support: +1-844-280-WYRE (9973)

MAINTENANCE, PRODUCT SERVICE, MAIL-IN-SERVICE AND WARRANTY

11. Product Service

10. Maintenance

13i. Warranty

12. Mail-in-service

then the matrix may require EDID management setting

using DIP switches (See EDID section of this manual).

This useful feature provides a successful “send and

receive” to ensure swift and stable EDID negotiation

between the source and display.

See Troubleshooting section for more tips on problem

solving.

I cannot get a signal from my A/V receiver along a

Cat 5e extender set

Check to ensure that the A/V Receiver isn’t adding CEC

(HDMI Control Protocol) to the outgoing signal, this can

sometimes have an effect on the HDMI signal.

Clean this unit with a soft, dry cloth only. Never use

alcohol, paint thinner or other harsh chemicals.

1. Damage requiring service: This unit should be

serviced by a qualified service personnel if:

• The DC power supply or AC adaptor has been

damaged.

• Objects or liquid have gotten into the unit.

• The unit has been exposed to rain.

• The unit does not operate normally or exhibits a marked

change in performance.

• The unit has been dropped or the cabinet damaged.

2. Servicing Personnel: Do not attempt to service the

unit beyond that described in these operating instructions.

Refer all other servicing to authorised servicing personnel.

3. Replacement Parts: When parts need replacing,

ensure parts approved by the manufacturer are used

– either those specified by the manufacturer or parts

possessing the same characteristics as the original parts.

Be aware – unauthorised substitutes may result in fire,

electric shock, or other hazards and will invalidate your

warranty.

4. Safety Check: After repairs or service, ask the service

personnel to perform safety checks to confirm the unit is

in proper working condition.

When shipping the unit, carefully pack and send it

prepaid, with adequate insurance and preferably in the

original packaging.

Please include a document or letter detailing the reason

for return and include a daytime telephone number and/or

email address where you can be contacted.

If repair is required during the limited warranty period,

the purchaser will be required to provide a sales receipt

or other proof of purchase, indicating date and location

of purchase as well as the price paid for the product.

The customer will be charged for the repair of any unit

received unless such information is provided.

Should you feel your product does not function

adequately due to defects in materials or workmanship,

we (referred to as “the warrantor”) will, for the length of the

period indicated below (starting from the original date of

purchase) either:

a) Repair the product with new or refurbished parts.

b) Replace it with a new or refurbished product.

Limited warranty period:

All WyreStorm products are covered by a 2 year PARTS

and LABOR warranty. During this period there will be no

charge for unit repair, replacement of unit components or

replacement of product if necessary.

The decision to repair or replace will be made by the

warrantor. The purchaser must mail-in the product during

the warranty period. This limited warranty only covers the

product purchased as new and is extended to the original

purchaser only. It is non-transferable to subsequent

owners, even during the warranty period.

A purchase receipt or other proof of original purchase

date is required for the limited warranty service.

Technical support: [email protected] EMEA/ROW: +44 (0) 1793 230 343

WARRANTY LIMITS & EXCLUSIONS, GLOSSARY AND DISCLAIMER

14. Glossary

Acronym Complete Term

AC Alternating Current

COM Communication Port

DHCP Dynamic Host Conguration Protocol

DIP Dual In-line Package

DTS Digital Theater Systems

DVD Digital Versatile Disc

EDID Extended Display Identication Data

GUI Graphical User Interface

HD High Denition

HDBT HDBaseT

HDCP High-bandwidth Digital Content Protection

HDMI High Denition Multimedia Interface

IR Infrared

LAN Local Area Network

LED Light Emitting Diode

LPCM Linear Pulse-code Modulation

PC Personal Computer

PCM Pulse-code Modulation

PoH Power over HDBT

TMDS Transition Minimized Dierential Signal

TV Television

UART

Universal Asynchronous Receiver/

Transmitter

15. Disclaimer

13ii. Warranty Limits &

Exclusions

1. This Limited Warranty ONLY COVERS failures due

to defects in materials or workmanship and DOES

NOT COVER normal wear and tear or cosmetic

damage.

The limited warranty also DOES NOT COVER damage

that occurs in shipment or failures caused by products not

supplied by the warrantor, failures resulting from accident,

misuse, abuse, neglect, mishandling, misapplication,

alteration, incorrect installation, set-up adjustment,

implementation of/to consumer controls, improper

maintenance, power line surge, lightening damage,

modification, service by anyone other than

a manufacturer-approved service centre or factory-

authorised personnel, or damage attributable to acts of

God.

2. There are no express warranties except as listed

under “limited warranty coverage.” The warrantor

is not liable for incidental or consequential damage

resulting from the use of this product or arising out

of any breach of this warranty.

For example: damages for lost time, the cost of having a

person/persons remove or re-install previously installed

equipment, travel to and from service location, loss of or

damage to media, images, data or other recorded/stored

content. The items listed here are not exclusive, but are

for illustration only.

Parts and service not covered by this limited warranty

are not the responsibility of the warrantor and should be

considered the responsibility of the individual.

WYRESTORM PUBLICATION DISCLAIMER

The material contained in this document consists of

information that is the sole property of WyreStorm. This

document is intended to provide information to allow

interfacing to the relevant WyreStorm equipment by third

party products.

WYRESTORM IS NOT RESPONSIBLE FOR

MALFUNCTIONS AND/OR THE IN-OPERABILITY

WHICH MAY BE CAUSED BY THE APPLICATION

OF THIS INFORMATION, WHETHER EXPECTED OR

NOT.

WyreStorm reserves the right to change software, control

codes and specifications without notice.

WyreStorm will not be liable for any use of this information

or any changes it may make to those products. The use

of this information constitutes an agreement by the user

to these limitations and exclusions.

Technical Support: [email protected] US: +1 866 677 0053 EU: +44 (0) 1793 230 343

INSTALLATION REFERENCE LOG AND NOTES

16. Installation Reference Log

17. Installation Notes

Port Number Location Details Device resolution/audio settings Cable Number

Source

Output 1

Output 2

Output 3

Output 4

Output 5

Output 6

Output 7

Output 8

INSTALLATION NOTES

Technical Support: [email protected] US: +1 866 677 0053 EU: +44 (0) 1793 230 343

INSTALLATION NOTES

Technical Support: [email protected] US: +1 866 677 0053 EU: +44 (0) 1793 230 343

wyrestorm.com

WyreStorm Oces

North America Oce: 23 Wood Road, Round Lake, NY 12151

Tel: +1 518-289-1293

EMEA Oce: Unit 22, Ergo Business Park, Swindon, Wiltshire, SN3 3JW, UK

Tel: +44 (0) 1793 230 343

WyreStorm Technical Support

US: +1 844-280-WYRE (9973)

UK:- +44 (0) 1793 230 343

Email: [email protected]

WyreStorm Technologies reserve the right to change physical appearance or technical specication of this product at any time.

Visit wyrestorm.com for the latest information on products..

REV0515B

Wyrestorm SP-0108-4K User manual

Brand: Wyrestorm

Model: SP-0108-4K

Category: Video converters

Type: User manual

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Wyrestorm SP-0108-4K User manual

Wyrestorm SP-0108-4K User manual

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