9
Checking the Sheet Counter - Mac.............................................................................................. 226
Cleaning and Transporting Your Product ............................................................................................. 228
Cleaning Your Product ..................................................................................................................... 228
Transporting Your Product ............................................................................................................... 233
Solving Problems .................................................................................................................................... 238
Checking for Software Updates........................................................................................................ 238
Product Status Messages ................................................................................................................ 239
Message Appears Prompting You to Reset Ink Levels..................................................................... 241
Running a Product Check ................................................................................................................ 241
Resetting Control Panel Defaults ..................................................................................................... 242
Solving Setup Problems ................................................................................................................... 243
Product Does Not Turn On or Off................................................................................................. 243
Noise After Filling the Ink............................................................................................................. 244
Software Installation Problems .................................................................................................... 244
Control Panel Setup Problems .................................................................................................... 245
Solving Network Problems ............................................................................................................... 245
Product Cannot Connect to a Wireless Router or Access Point .................................................. 246
Network Software Cannot Find Product on a Network................................................................. 247
Product Does Not Appear in Mac Printer Window ....................................................................... 249
Wireless Network Connection is Unstable on a Mac ................................................................... 249
Wired Network Connection Becomes Unstable........................................................................... 249
Cannot Print Over a Network....................................................................................................... 250
Cannot Scan Over a Network ...................................................................................................... 252
Solving Copying Problems ............................................................................................................... 253
Product Makes Noise, But Nothing Copies.................................................................................. 253
Product Makes Noise When It Sits for a While............................................................................. 254
Copies Have Incorrect or Faint Colors......................................................................................... 254
Position, Size, or Margins of Copies are Incorrect ....................................................................... 255
Solving Paper Problems................................................................................................................... 255
Paper Feeding Problems............................................................................................................. 255
Originals Do Not Feed From the Automatic Document Feeder.................................................... 257
Paper Jam Problems Inside the Product ..................................................................................... 257
Paper Jams in the Automatic Document Feeder ......................................................................... 262