Netgear R7000100PAS Installation guide

User Manual

Nighthawk AC1900 Smart WiFi Router

Model R7000

NETGEAR, Inc.

350 E. Plumeria DriveJanuary 2019 San Jose, CA 95134, USA202-11973-01

Support

Thank you for purchasing this NETGEAR product. You can visit

https://www.netgear.com/support/ to register your product, get help, access the latest

downloads and user manuals, and join our community. We recommend that you use

only official NETGEAR support resources.

Compliance and Conformity

For regulatory compliance information including the EU Declaration of Conformity, visit

https://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

Trademarks

Any non-NETGEAR trademarks are used for reference purposes only.

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Nighthawk AC1900 Smart WiFi Router

Contents

Chapter 1 Hardware Setup

Unpack Your Router...........................................................................10

Top Panel LEDs and Buttons.............................................................11

Rear Panel............................................................................................14

Extend the Antennas..........................................................................15

Router Label........................................................................................15

Position Your Router...........................................................................16

Cable Your Router..............................................................................17

Chapter 2 Connect to the Network and Access the Router

Connect to the Network....................................................................19

Wired Connection..........................................................................19

WiFi Connection.............................................................................19

WiFi Connection Using WPS........................................................19

Types of Logins...................................................................................20

Use a Web Browser to Access the Router.......................................20

Automatic Internet Setup..............................................................20

Log In to the Router.......................................................................22

Install and Manage Your Router With the Nighthawk App...........22

Change the Language.......................................................................23

Chapter 3 Specify Your Internet Settings

Use the Internet Setup Wizard..........................................................25

Manually Set Up the Internet Connection.......................................25

Specify an Internet Connection Without a Login.......................25

Specify an Internet Connection That Uses a Login....................27

Specify IPv6 Internet Connections....................................................28

Requirements for Entering IPv6 Addresses................................29

Use Auto Detect for an IPv6 Internet Connection......................29

Set Up an IPv6 6to4 Tunnel Internet Connection......................30

Set Up an IPv6 Pass Through Internet Connection....................32

Set Up an IPv6 Fixed Internet Connection..................................32

Set Up an IPv6 DHCP Internet Connection.................................34

Set Up an IPv6 PPPoE Internet Connection................................35

Use Auto Config for an IPv6 Internet Connection.....................37

Set Up an IPv6 6rd Internet Connection.....................................38

3

Manage the MTU Size........................................................................40

MTU Concepts................................................................................40

Change the MTU Size....................................................................42

Chapter 4 Control Access to the Internet

Allow or Block Access to Your Network..........................................44

Use Keywords to Block Internet Sites...............................................45

Block Services From the Internet......................................................47

Delete Keywords From the Blocked List..........................................48

Avoid Blocking on a Trusted Computer..........................................48

Manage Network Access Control Lists............................................49

Schedule When to Block Internet Sites and Services.....................50

Set Up Security Event Email Notifications.......................................51

Chapter 5 Optimize Performance

Optimize Internet Streaming With Dynamic QoS..........................54

Enable Advanced QoS and Manually Set Up QoS Rules..........54

Add a QoS Rule by Service...........................................................55

Add a QoS Rule by Device...........................................................55

Add a QoS Rule by LAN pot.........................................................56

Edit a QoS Rule..............................................................................57

Delete a QoS Rule..........................................................................58

Delete All QoS Rules.....................................................................58

Enable Dynamic QoS.....................................................................59

Enable or Disable the Automatic QoS Database Update.........60

Improve Network Connections With Universal Plug-N-Play.........61

Manage Wi-Fi Multimedia Quality of Service..................................62

Enable or Disable Smart Connect....................................................63

Chapter 6 Manage Network Settings

View or Change WAN Settings.........................................................65

Set Up a Default DMZ Server............................................................66

Change the Router’s Device Name..................................................67

Change the LAN TCP/IP Settings.....................................................67

Specify the IP Addresses That the Router Assigns.........................69

Disable the DHCP Server Feature in the Router.............................70

Manage Reserved LAN IP Addresses...............................................71

Reserve an IP Address...................................................................71

Edit a Reserved IP Address...........................................................72

Delete a Reserved IP Address Entry............................................72

Use the WPS Wizard for WiFi Connections.....................................73

Specify Basic WiFi Settings................................................................74

Change the WiFi Mbps Settings.......................................................75

Change the WiFi Password or the WiFi Security............................77

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Nighthawk AC1900 Smart WiFi Router Model R7000

Set Up a Guest WiFi Network............................................................78

Control the WiFi Radios.....................................................................80

Use the WiFi On/Off Button..........................................................81

Enable or Disable the WiFi Radios...............................................81

Set Up a WiFi Schedule......................................................................81

Specify WPS Settings..........................................................................82

Set Up the Router as a WiFi Access Point........................................83

Set Up the Router in Bridge Mode...................................................84

Set Up the Router as a WiFi Repeater..............................................86

Set Up a Bridge for a Port Group or VLAN Tag Group..................87

Set Up a Bridge for a Port Group.................................................87

Set Up a Bridge for a VLAN Tag Group......................................88

Custom Static Routes.........................................................................90

Set Up a Static Route.....................................................................91

Edit a Static Route..........................................................................92

Delete a Static Route.....................................................................93

Chapter 7 Manage Your Router

Update the Router Firmware.............................................................95

Check for New Firmware and Update the Router......................95

Manually Upload Firmware to the Router...................................96

Change the admin Password............................................................97

Enable admin Password Recovery...................................................97

Recover the admin Password............................................................98

View Information About the Router and the Internet and WiFi

Settings................................................................................................99

Display Internet Port Statistics........................................................100

Check the Internet Connection Status...........................................101

View and Manage Logs of Router Activity.....................................102

View Devices Currently on the Network........................................103

Monitor Internet Traffic....................................................................103

Manage the Router Configuration File..........................................105

Back Up Settings..........................................................................105

Erase the Settings........................................................................105

Restore Configuration Settings..................................................106

Remote Access.................................................................................107

Set Up Remote Management.....................................................107

Use Remote Access.....................................................................108

Remotely Access Your Router Using the Nighthawk App...........108

Disable LED Blinking or Turn Off LEDs..........................................109

Set Your Time Zone..........................................................................109

Change the NTP Server...................................................................110

Return the Router to Its Factory Default Settings.........................111

Use the Reset Button...................................................................111

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Nighthawk AC1900 Smart WiFi Router Model R7000

Erase the Settings........................................................................111

Chapter 8 Share USB Storage Devices Attached to the Router

USB Device Requirements..............................................................114

Connect a USB Storage Device to the Router..............................114

Access a Storage Device Connected to the Router From a

Windows-Based Computer.............................................................115

Map a USB Device to a Windows Network Drive.........................115

Access a Storage Device That Is Connected to the Router From a

Mac.....................................................................................................116

Back Up Windows-Based Computers With ReadySHARE Vault..117

Back Up Mac Computers With Time Machine..............................117

Set Up a USB Hard Drive on a Mac............................................118

Prepare to Back Up a Large Amount of Data...........................119

Use Time Machine to Back Up Onto a USB Hard Disk............119

Enable FTP Access Within Your Network......................................121

View or Change Network Folders on a Storage Device..............121

Add a Network Folder on a USB Storage Device.........................122

Edit a Network Folder on a USB Storage Device.........................123

Set Up NETGEAR Downloader.......................................................124

Download Files Using NETGEAR Downloader........................124

Set Up Email Notifications for NETGEAR Downloader...........125

Change the NETGEAR Downloader Settings...........................126

Manage NETGEAR Downloader Tasks.....................................127

Safely Remove a USB Storage Device...........................................127

Chapter 9 Use Dynamic DNS to Access USB Storage Devices

Through the Internet

Set Up and Manage Dynamic DNS................................................130

Set Up FTP Access Through the Internet......................................130

Your Personal FTP Server................................................................131

Set Up Your Personal FTP Server...............................................131

Set Up a New Dynamic DNS Account.......................................132

Specify a DNS Account That You Already Created.................132

Change the Dynamic DNS Settings...........................................133

Access USB Storage Devices Through the Internet.....................135

Remotely Access a USB Device Using ReadyCLOUD..................135

Create a ReadyCLOUD Account................................................135

Register Your Router With ReadyCLOUD.................................136

Chapter 10 Use the Router as a Media Server

Specify ReadyDLNA Media Server Settings..................................139

Play Music From a Storage Device With iTunes Server...............140

Set Up the Router’s iTunes Server With iTunes........................140

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Nighthawk AC1900 Smart WiFi Router Model R7000

Set Up the Router’s iTunes Server With the Remote App......141

Set Up the Router to Work With TiVo............................................142

Change the NTP Server...................................................................143

Chapter 11 Share a USB Printer

Install the Printer Driver and Cable the Printer.............................146

Download the ReadySHARE Printer Utility....................................146

Install the ReadySHARE Printer Utility............................................146

Print Using the NETGEAR USB Control Center............................147

Chapter 12 Use VPN to Access Your Network

Set Up a VPN Connection...............................................................150

Specify VPN Service in the Router..................................................150

Install OpenVPN Software...............................................................151

Install OpenVPN Software on Your Windows Computer.......151

Install OpenVPN Software on Your Mac Computer................154

Install OpenVPN Software on an iOS Device...........................155

Install OpenVPN Software on an Android Device...................155

Use a VPN Tunnel on Your Windows Computer..........................156

Use VPN to Access the Router’s USB Device and Media............158

Use VPN to Access Your Internet Service at Home......................158

Set Up VPN Client Internet Access in the Router.....................159

Block VPN Client Internet Access in the Router.......................159

Use a VPN Tunnel to Access Your Internet Service at Home..160

Chapter 13 Manage Port Forwarding and Port Triggering

Manage Port Forwarding to a Local Server..................................163

Set Up Port Forwarding to a Local Server.................................163

Add a Custom Port Forwarding Service...................................164

Edit a Port Forwarding Service...................................................165

Delete a Port Forwarding Entry..................................................166

Application Example: Make a Local Web Server Public.........166

How the Router Implements the Port Forwarding Rule..........167

Port Triggering.................................................................................167

Add a Port Triggering Service....................................................168

Enable Port Triggering................................................................169

Application Example: Port Triggering for Internet Relay Chat port

triggering......................................................................................169

Chapter 14 Troubleshooting

Quick Tips..........................................................................................172

Sequence to Restart Your Network...........................................172

Check Ethernet Cable Connections..........................................172

WiFi Settings.................................................................................172

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Nighthawk AC1900 Smart WiFi Router Model R7000

Network Settings..........................................................................172

Troubleshoot With the LEDs...........................................................173

Standard LED Behavior When the Router Is Powered On......173

Power LED Is Off or Blinking......................................................173

LEDs Never Turn Off....................................................................173

Internet or Ethernet Port LEDs Are Off......................................174

WiFi LED Is Off.............................................................................174

You Cannot Log In to the Router....................................................174

You Cannot Access the Internet.....................................................175

Troubleshoot Internet Browsing.....................................................176

Changes Are Not Saved..................................................................177

Troubleshoot WiFi Connectivity.....................................................177

Troubleshoot Your Network Using the Ping Utility......................178

Test the LAN Path to Your Router..............................................178

Test the Path From a Windows-Based Computer to a Remote

Device............................................................................................179

Chapter 15 Supplemental Information

Factory Settings................................................................................182

Technical Specifications..................................................................185

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Nighthawk AC1900 Smart WiFi Router Model R7000

1

Hardware Setup

This chapter contains the following sections:

• Unpack Your Router

• Top Panel LEDs and Buttons

• Rear Panel

• Extend the Antennas

• Router Label

• Position Your Router

• Cable Your Router

For more information about the topics covered in this manual, visit the support website

at netgear.com/support.

9

Unpack Your Router

Your package contains the router, the power adapter, and an Ethernet cable.

Figure 1. Package contents

User Manual10Hardware Setup

Nighthawk AC1900 Smart WiFi Router Model R7000

Top Panel LEDs and Buttons

The status LEDs and two buttons are located on the top panel of the router.

Figure 2. Top view

Table 1. LED descriptions

DescriptionLED and Button

Solid amber. The router is starting.

Blinking amber. The firmware is upgrading, or the Reset button was pressed.

Solid white. The router is ready.

Blinking white. The firmware is corrupted.

Off. Power is not supplied to the router.

Power LED

Solid white. The Internet connection is ready.

Solid amber. The router has detected an Ethernet cable connection to the

modem.

Blinking white. The port is sending or receiving traffic.

Off. No Ethernet cable is connected between the router and the modem.

Internet LED

User Manual11Hardware Setup

Nighthawk AC1900 Smart WiFi Router Model R7000

Table 1. LED descriptions (Continued)

DescriptionLED and Button

Solid white. The 2.4 GHz WiFi radio is operating.

Blinking white. The router is sending or receiving WiFi traffic.

Off. The 2.4 GHz WiFi radio is off.

2.4 GHz WiFi LED

Solid white. The 5 GHz WiFi radio is operating.

Blinking white. The router is sending or receiving WiFi traffic.

Off. The 5 GHz WiFi radio is off.

5 GHz WiFi LED

The USB port 1 LED is for the USB 3.0 port on the front panel:

•Solid white. A USB device is connected and is ready.

•Blinking white. A USB device is plugged in and is trying to connect, or a file

is transferring to or from the USB device.

•Off. No USB device is connected, or someone clicked the Safely Remove

Hardware button and it is now safe to remove the attached USB device.

USB port 1 LED

The USB port 2 LED is for the USB 2.0 port on the rear panel:

•Solid white. A USB device is connected and is ready.

•Blinking white. A USB device is plugged in and is trying to connect, or a file

is transferring to or from the USB device.

•Off. No USB device is connected, or someone clicked the Safely Remove

Hardware button and it is now safe to remove the attached USB device.

USB port 2 LED

The LED color indicates the speed: white for Gigabit Ethernet connections and

amber for 100 Mbps or 10 Mbps Ethernet connections:

•Solid white. The router detected a 1 Gbps link with a powered-on device.

•Blinking white. The port is sending or receiving traffic at 1 Gbps.

•Solid amber. The router detected a 100 Mbps or 10 Mbps link with a

powered-on device.

•Blinking amber. The port is sending or receiving traffic at 100 Mbps or 10

Mbps.

•Off. No device is connected to this Ethernet port.

Ethernet LEDs for ports 1–4

User Manual12Hardware Setup

Nighthawk AC1900 Smart WiFi Router Model R7000

Table 1. LED descriptions (Continued)

DescriptionLED and Button

Pressing the WiFi button for two seconds turns the 2.4 Ghz and 5 GHz WiFi LEDs

and WiFi radios on and off.

If this LED is lit, the WiFi radios are on. If this LED is off, the WiFi radios are turned

off and you cannot use WiFi to connect to the router.

WiFi LED

Pressing the WPS button lets your WPS-enabled device join your router's WiFi

network without typing the WiFi password. The WPS LED blinks white during

the WPS process and then lights solid white when the WPS-enabled device

connects to your router's WiFi network.

WPS LED

Note: If the LED On/Off switch on the rear panel is moved to the Off position, all the

LEDs except the Power LED are turned off.

User Manual13Hardware Setup

Nighthawk AC1900 Smart WiFi Router Model R7000

Rear Panel

The following figure shows the rear panel connectors and buttons.

Figure 3. Rear panel

Viewed from left to right, the rear panel contains the following components:

•Reset button. Pressing the Reset button resets the router.

If the Reset button is pressed for at least 10 seconds and the Power LED blinks white,

the router returns to its factory settings. For information about the factory settings,

see Factory Settings on page ?.

•Ethernet ports. Four Gigabit Ethernet RJ-45 LAN ports. Use these ports to connect

the router to LAN devices.

•Internet port. One Gigabit Ethernet RJ-45 WAN port to connect the router to an

Internet modem such as a cable modem or DLS modem.

•USB 2.0 port. Use this USB port to connect a USB storage device. A USB 3.0 port is

located on the front of the router.

•Power On/Off button. Press the Power On/Off button to provide power to the

router.

•Power connector. Connect the power adapter that came in the product package

to the power connector.

User Manual14Hardware Setup

Nighthawk AC1900 Smart WiFi Router Model R7000

Extend the Antennas

Before you install your router, extend the antennas as shown in the following figure.

Figure 4. Position the antennas

Router Label

The router label shows the login information, WiFi Network Name (SSID), network key

(password), serial number, and MAC address.

NOTE:

1. REFER TO NETGEAR SPEC. DOC-00093 FOR COLOR

TOLERANCES.

2. INK COLOR IS SHOWN TO THE RIGHT.

3. DIE LINES ARE MAGENTA COLOR AND DO NOT PRINT.

4. MAC & SERIAL NUMBERS TO BE PRINTED BY THE ODM.

5. See NTGR DOC-00112 for SN standard.

6. NTGR SN and MAC address barcode to be encoded AIM

USS Code39 and include printed characters below

barcodes.

7. INSURE COUNTRY OF ORIGIN IS CORRECT.

A. IF COUNTRY OF ORIGIN IS PRE-PRINTED, UNHIDE

THE APPROPRIATE COUNTRY OF ORIGIN LAYER AND

INCLUDE COUNTRY OF ORIGIN ON LABEL.

B. IF COUNTRY OF ORIGIN IS POST-PRINTED USING A

THERMAL PRINTER (OR EQUIVALENT), OMIT TEXT

FROM ARTWORK (USE LAYERS).

Figure 5. Router label

User Manual15Hardware Setup

Nighthawk AC1900 Smart WiFi Router Model R7000

Position Your Router

The router lets you access your network anywhere within the operating range of your

WiFi network. However, the operating distance or range of your WiFi connection can

vary significantly depending on the physical placement of your router.

In addition, position your router according to the following guidelines:

•Place your router near the center of the area where your computers and other devices

operate, and within line of sight to your WiFi devices.

•Make sure that the router is within reach of an AC power outlet and near Ethernet

cables for wired computers.

•Place the router in an elevated location, minimizing the number walls and ceilings

between the router and your other devices.

•Place the router away from electrical devices such as these:

-Ceiling fans

- Home security systems

- Microwaves

- Computers

-Base of a cordless phone

- 2.4 GHz cordless phone

- 5 GHz cordless phone

•Place the router away from large metal surfaces, large glass surfaces, insulated walls,

and items such as these:

- Solid metal door

- Aluminum studs

- Fish tanks

- Mirrors

- Brick

- Concrete

The following factors might limit the range of your WiFi:

•The thickness and number of walls the WiFi signal passes through.

•Other WiFi access points in and around your home might affect your router’s signal.

User Manual16Hardware Setup

Nighthawk AC1900 Smart WiFi Router Model R7000

WiFi access points are routers, repeaters, WiFi range extenders, and any other device

that emits a WiFi signal for network access.

Cable Your Router

Power on your router and connect it to a modem.

Figure 6. Cable your router

To cable your router:

1. Unplug your modem, remove and reinsert the backup battery if it uses one, and

then plug the modem back in.

2. Use the Ethernet cable to connect the modem to the yellow Internet port on the

router.

Note: If your Internet connection does not require a modem, connect your main

Ethernet cable to the yellow Internet port on the router.

3. Connect the power adapter to your router and plug the power adapter into an outlet.

4. Press the Power On/Off button on the rear panel of the router.

The router’s Power LED lights solid white when the router is ready.

User Manual17Hardware Setup

Nighthawk AC1900 Smart WiFi Router Model R7000

2

Connect to the Network and Access

the Router

You can connect to the router’s WiFi networks or use a wired Ethernet connection. This

chapter explains the ways you can connect and how to access the router and log in.

The chapter contains the following sections:

• Connect to the Network

• Types of Logins

• Use a Web Browser to Access the Router

• Install and Manage Your Router With the Nighthawk App

• Change the Language

18

Connect to the Network

You can connect to the router’s network through a wired or WiFi connection. If you set

up your computer to use a static IP address, change the settings so that it uses Dynamic

Host Configuration Protocol (DHCP).

Wired Connection

You can connect your computer to the router using an Ethernet cable and join the

router’s local area network (LAN).

To connect your computer to the router with an Ethernet cable:

1. Make sure that the router is receiving power (its Power LED is lit).

2. Connect an Ethernet cable to an Ethernet port on your computer.

3. Connect the other end of the Ethernet cable an Ethernet port on the router.

Your computer connects to the local area network (LAN).

WiFi Connection

To find and select the WiFi network:

1. Make sure that the router is receiving power (its Power LED is lit).

2. On your computer or WiFi device, find and select the WiFi network.

The WiFi network name is on the router label.

3. Join the WiFi network and enter the WiFi password.

The password is on the router label.

Your device connects to the WiFi network.

WiFi Connection Using WPS

You can connect your WPS-enabled device to the router’s WiFi network with Wi-Fi

Protected Setup (WPS) or you can find and select the WiFi network.

To use WPS to connect to the WiFi network:

1. Make sure that the router is receiving power (its Power LED is lit).

2. Check the WPS instructions for your WPS-enabled device.

3. Press the WPS button on the router.

User Manual19Connect to the Network and

Access the Router

Nighthawk AC1900 Smart WiFi Router Model R7000

4. Within two minutes, on your WPS-enabled device, press its WPS button or follow

its instructions for WPS connections.

Your WPS-enabled device connects to the WiFi network.

Types of Logins

Separate types of logins serve different purposes. It is important that you understand

the difference so that you know which login to use when.

Several types of logins are associated with the router:

•ISP login. The login that your ISP gave you logs you in to your Internet service. Your

service provider gave you this login information in a letter or some other way. If you

cannot find this login information, contact your service provider.

•WiFi network key or password. Your router is preset with a unique WiFi network

name (SSID) and password for WiFi access. This information is on the router label.

•Router login. This logs you in to the router interface from a web browser as admin.

Use a Web Browser to Access the Router

When you connect to the network (either with WiFi or with an Ethernet cable), you can

use a web browser to access the router to view or change its settings. When you access

the router, the software automatically checks to see if your router can connect to your

Internet service.

Automatic Internet Setup

You can set up your router automatically, or you can use a web browser to access the

router and set up your router manually. Before you start the setup process, get your ISP

information and make sure that the computers and devices in the network are using

the settings described here.

When your Internet service starts, your Internet service provider (ISP) typically gives you

all the information needed to connect to the Internet. For DSL service, you might need

the following information to set up your router:

•The ISP configuration information for your DSL account

•ISP login name and password

•Fixed or static IP address setting (special deployment by ISP; this setting is rare)

User Manual20Connect to the Network and

Access the Router

Nighthawk AC1900 Smart WiFi Router Model R7000

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