Zebra ZQ500, your recently purchased mobile printer, offers cutting-edge technology for on-the-go printing. With its compact size and wireless connectivity options (Bluetooth, NFC, and BT/WLAN), you can seamlessly integrate it into your workflow. The ZQ500 excels in printing tasks, producing crisp and clear labels, receipts, and tags with its high-resolution printing capabilities.
Zebra ZQ500, your recently purchased mobile printer, offers cutting-edge technology for on-the-go printing. With its compact size and wireless connectivity options (Bluetooth, NFC, and BT/WLAN), you can seamlessly integrate it into your workflow. The ZQ500 excels in printing tasks, producing crisp and clear labels, receipts, and tags with its high-resolution printing capabilities.
Mobile Printers
© 2014, ZIH Corp.
Quick Start Guide
ZQ500 Series
P1064720-001 rev. A
April 2014
P1064720-001 Rev. A pg. 3
pg. 2 P1064720-001 Rev. A
In the Box......................................................................................3
Overview.......................................................................................4
Removing and Installing the Battery..............................................6
Charging the Smart Battery...........................................................7
UCLI72-4 Quad Charger (AC18177-5)............................................7
Smart Charger-2 (SC2) Single Battery Charger (P1031365-063).........8
AC Power Adapter (included in kit p/n P1031365-XXX)......................9
Vehicle Cradle (P1063406-029)........................................................10
4-Bay Power Station(P1063406-027)................................................10
Loading Media (ZQ510 Shown)...................................................11
Printer Communications..............................................................12
Via a Computer.................................................................................12
Via Bluetooth (NFC)..........................................................................12
Via BT/WLAN.....................................................................................12
Printer Controls...........................................................................13
Cleaning the Printers...................................................................14
Accessories.................................................................................15
Mag Card Reader..............................................................................15
Accessories cont.........................................................................16
Hand Strap (BT16899-1)....................................................................16
Shoulder Strap (BT11132-1)..............................................................16
Soft Case (P1063406-037/-038)........................................................16
Accessories cont.........................................................................17
Belt Clip.............................................................................................17
Product Support..........................................................................18
In the Box
/
©2013 ZIH Corp.
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In the Americas contact:
Zebra Technologies Corporation
475 Half Day Road, Suite 500
Lincolnshire, IL 60069 USA
T: +1 847.634.6700 or +1 800.423.0442
In Europe, Africa, the Middle East, and India contact:
Zebra Technologies Europe Limited
Dukes Meadow, Millboard Road
Bourne End
Buckinghamshir e SL8 5XF, UK
T: +44 (0)1628 556000
F: +44 (0)1628 556001
120 Robinson Road
#06- 01 Parakou Buildin g
Singapore 068913
T: +65 6858 0722
F: +65 6885 0838
Zebra Technologies Corporation
475 Half Day Road, Suite 500
Lincolnshire, IL 60069 USA
T: +1 847.634.6700 or +1 800.423.0442
AA18153-104 Rev. B
August 2012
AA18153-104
AA18298-002 Rev. C
333 Corporate Woo ds Parkway
Vernon Hills, IL 60061-3109 USA
T: +1 847 634 6700
F: +1 847 914 8766
www.zebra.com
May 31, 2011
Technical Bulletin: Battery Management and Safety Practices for Lithium Ion Battery Packs
Lithium ion (Li-Ion) technology is the state-of-the-art in DC energy storage and has been widely
adopted to meet user demand for more power and longer operating times. No other battery
technology available at this time allows Zebra to meet market and competitive requirements for
operating times and label capacity for thermal printers. Zebra actively monitors the Li-Ion battery
technology industry and we have become aware of published concerns about Li-Ion batteries,
including batteries for laptop computers, cell phones, digital cameras, wireless speakerphones
and numerous other products.
Although Li-Ion technology is state-of-the-art, its use does come with a tradeoff: the design and
manufacture of Li-Ion batteries has not yet reached a level that guarantees performance under all
circumstances and that batteries will never overheat or out-gas. Theref
ore, it is important to
understand and follow proper and safe practices for the use, storage, disposal; handling; and
charging of Li-Ion batteries. Failure to follow safe practices may result in bodily injury and/or
property damage.
While our battery manufacturers have made significant improvements from a design and
manufacturing process perspective, we strongly recommend that you implement the following
battery management practices to further reduce any residual risk of overheating and/or out-
gassing:
I. Use, Storage and Disposal
1. Only use genuine Zebra® battery packs in Zebra printers.
2. Our experience indicates that the incidence of failure may increase with battery service life due
to the stresses of daily charging and discharging. We strongly recommend that Li-Ion batteries be
replaced after one year’s daily service, or 600 charge-discharge cycles, whichever occurs first.
3. In the unused state, a Li-Ion battery pack may become unstable if the voltage drops below 4.6
volts. The printer will shut down before a battery reaches this voltage, but a battery may further
self discharge below 4.6 volts if it is left in the discharged state for more than a few weeks. We
recommend periodic use of a voltmeter to check such batteries before recharging. If the voltage of
any battery pack drops below 4.6 volts, the batte
ry pack should be discarded.
4. Keep battery packs and chargers away from combustible materials.
5. Do not store battery packs in temperatures exceeding 60ºC/140ºF and do not store the battery
packs in direct sunlight.
6. Keep battery packs away from children.
7. Promptly and properly dispose of used battery packs according to local regulations for the
disposal of batteries. Before disposal, you should insulate the terminals with tape.
Zebra voluntarily participates in the RBRC program. Call 1-800-8-BATTERY in North
America for information on recycling. Outside of North America, please follow local battery
recycling guidelines.
P107xxxx-001 Re v. A
March 2014
Wireless Compliance
Information Guide for
ZQ510 and ZQ520
Zebra
®
Always refer to the Important Safety Information data sheet shipped with each printer and the
Technical Bulletin shipped with each battery pack. These documents detail procedures to ensure
maximum reliability and safety while using this printer.
Works with:
54
IP
MIL-STD
810
Certified::
Contents
P1064720-001 Rev. A pg. 5
pg. 4 P1064720-001 Rev. A
1. Platen Roller
2. Black Bar Sensor
3. Media Support Disks
4. Tear Bar
5. Media Cover Button
6. Media Cover
7. Printhead
8. Gap Sensor
9. Strap Post
10. USB Port
11. DC Input
12. Power Button
13. Control Panel
14. Belt Strap Opening
15. Select Button
16. Paper Feed Button
2
7
9
6
1
4
3
8
5
10
11
12
13 14
Overview
(Not present in Linerless.
Scraper present instead)
4
15 16
17. Battery
18. Docking Contacts/Cover
19. QR Code
20. MAC Address Labels
21. Mounting Points
22. Zebra Print Touch
TM
Icon
(NFC)
22
9
+M
XXXXXXXXXXXX
+M
XXXXXXXXXXXX
20
18
17
19
20
21
21
P1064720-001 Rev. A pg. 7
pg. 6 P1064720-001 Rev. A
Charging the Smart Battery
UCLI72-4 Quad Charger (AC18177-5)
On Off Charging
On Flashing
80% charged (O.K.
to use)
Off On
Completely
Charged
Flashing Off Fault
Fault
Fast Charge
Fault
Fast Charge
Fault
Fast Charge
Ready
Power
Full Charge
Ready
Full Charge
Ready
Full Charge
Full Charge
Fault
Fast Charge
Ready
Removing and Installing the Battery
+M
XXXXXXXXXXXX
+M
XXXXXXXXXXXX
+M
XXXXXXXXXXXX
+M
XXXXXXXXXXXX
+M
XXXXXXXXXXXX
+M
XXXXXXXXXXXX
P1064720-001 Rev. A pg. 9
pg. 8 P1064720-001 Rev. A
Charge Status
Fully Charged Charging N/A Fault
Battery Health
Good Capacity
Diminished
Past Useful
Life
Unusable-
Replace
Battery
When the SC2 is plugged in but no battery is present, the Charge Status LED
indicator will be green.
Smart Charger-2 (SC2) Single Battery Charger (P1031365-063)
AC Power Adapter (included in kit p/n P1031365-XXX)
Batteries are shipped uncharged. Remove batteries from protective
packaging and allow them to charge completely prior to initial use.
While it’s possible to charge the battery when using the printer,
charge times will increase under this condition.
((
((
((
((
((
((
((
((
(Rubber door not shown)
P1064720-001 Rev. A pg. 11
pg. 10 P1064720-001 Rev. A
Loading Media (ZQ510 Shown)
1
4
Vehicle Cradle
(P1063406-029)
4-Bay Power Station
(P1063406-027)
2
1
1
2
+M
XXXXXXXXXXXX
+M
XXXXXXXXXXXX
P1064720-001 Rev. A pg. 13
pg. 12 P1064720-001 Rev. A
Via a Computer
Via Bluetooth (NFC) Via BT/WLAN
LAN
Printer Communications
http://www.zebra.com/nfc
Printer Controls
+M
XXXXXXXXXXXX
+M
XXXXXXXXXXXX
Power
Green LED: Charged Battery/Battery Eliminator in
Power
Solid Yellow LED: Charging
Blinking Yellow LED: Sleep Mode
Power
Red LED: Battery Fault
Bluetooth
WiFi Connection
WiFi Signal Strength
Error
Data
Media
Cover Open
Battery
Battery Eliminator
Select
Media Feed
P1064720-001 Rev. A pg. 15
pg. 14 P1064720-001 Rev. A
Accessories
1.
2.
3.
4.
Cleaning the Printers
Area Cleaning Method Interval
Printhead
After every five rolls of media (or more often, if needed)
Linerless media requires more frequent cleaning, i.e. after
every roll.
Platen Surface
Tear bar
As needed
Gap Sensor
Bar Sensor
Printhead
Elements
Tear Bar
After every five rolls of media (or more often, if
needed). When using linerless type media, cleaning
is required after every roll of media.
Scraper
(Linerless units only)
As needed
After every five rolls of media (or more
often, if needed)
As needed
Interior
Interior of units with
Linerless Platens
Exterior
After every five rolls of media (or more
often, if needed)
Mag Card Reader
Platen Surface
Zebra Cleaning Pen
70% Isopropyl Alcohol
Brush
Air Blow
T4.7 +/- 1 in. lb.
P1064720-001 Rev. A pg. 17
pg. 16 P1064720-001 Rev. A
Accessories cont.
Hand Strap (BT16899-1)
Accessories cont.
Belt Clip
Soft Case (P1063406-037/-038)
Shoulder Strap (BT11132-1)
For a complete list of accessories, please refer to the ZQ500 Series User Guide (p/n P1070599-001) on
www.zebra.com/manuals.
Complete and current documentation for the printers is provided by the ZQ500 Series User
Guide available at: www.zebra.com/manuals.
pg. 18 P1064720-001 Rev. A
Product Support
Zebra Technologies Corporation
475 Half Day Road, Suite 500
Lincolnshire, IL
60069 USA
T
: +1 847.634.6700 or +1 800.423.0442
Zebra Technologies Corporation
475 Half Day Rd., Suite 500
Lincolnshire, Illinois 60069 U.S.A.
T: +1 847.634.6700
T: +1 866.230.9494 (USA only)
Zebra Technologies Europe Limited
Dukes Meadow
Millboard Road
Bourne End
Buckinghamshire SL8 5XF, UK
T: +44 (0) 1628 556000
Zebra Technologies Asia Pacific Pte. Ltd.
Regional Sales Office-Asia/Pacific
71 Robinson Road #05-02/03
Singapore 068895
T: +011/65 6858 0722
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Zebra ZQ500, your recently purchased mobile printer, offers cutting-edge technology for on-the-go printing. With its compact size and wireless connectivity options (Bluetooth, NFC, and BT/WLAN), you can seamlessly integrate it into your workflow. The ZQ500 excels in printing tasks, producing crisp and clear labels, receipts, and tags with its high-resolution printing capabilities.
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