2. Computers & electronics
  3. Telecom & navigation
  4. Power banks
  5. pTron
  6. Dynamo Lite
Dynamo Lite

pTron Dynamo Lite User manual

  • Hello! I've reviewed the user manual for the pTron Dynamo Lite 10000mAh Power bank. This document outlines the power bank's features, such as its dual USB output ports and Type-C and Micro USB input ports. It also includes troubleshooting tips and safety advice to ensure correct usage. If you have any questions about how to use it or anything else, feel free to ask.
  • Why is the C port not working?
    Can I use the Type-C port to charge my phone?
    What devices are compatible with this power bank?
    How do I turn the power bank off?
Troubleshooting - pTron Dynamo Lite 10000mAh Li-Polymer Power Bank
C port not working :
a) The connecting cable may be loose that can lead the power bank to suddenly stop charging. We here
advise to unplug the cable and then press the power button to start the power bank.
b) If this still doesn’t work, then in that case we advise to try this with a different cable. Sometimes this
type of issue causes because of cable problem due to wear and tear . It’s always important to pay attention
to USB cable quality.
c) Quality of the cables always matters.
d) When you’re not charging a device from your power bank, then we suggest to unplug the cable from the
USB socket.
Note:- Type-C and Micro USB port is only for input, It means these ports are only for charging the power
bank not for charging the devices.
Compatibility issue :
a) It is compatible with smartphones, tablets, digital cameras and handheld gaming devices.
b) The Power bank consists of 2 USB ports through which we can charge almost all the brands of devices.
c) The USB end of the cable need to connect with the Power bank and the other end of the cable (Type-C,
Micro USB, Lightning etc) need to connect with the device which you need to charge.
Product damage, Charging port is damaged :
a) Do not apply over force while connecting the USB Charging Cable. It may damage the charging port
internally/externally and can stop charging.
b)Try to avoid dropping, knocking or hitting the power bank. Physical shocks can cause damage of PCBA
components and batteries.
c) Always keep the Power bank in proper condition and even during charging it do not hang it or squeeze
the charging cable while charging the device or the power bank.
Switch off and on button correctly not working :
a) Press the Power ON/OFF button of the power bank gently.
b) Press the power button once to ON the power bank & press the power button continuosly twice to OFF
the power bank.
c) If the Power bank will drop at hit at the power button location then there may be chances of breaking of
the circuit internally.
NOTE :- If we will not press the power button continuosly twice then the power bank will not get off
immediately
Fast charging not working :
a) If the cable is not used as given with product it will not charge fast or you need to use any 2.1A cable for
fast charging.
b) Connected devices should also must support fast charging.
Power Bank not getting complete charged :
a) This power bank supports 2 ports for the input.
i) Micro USB ii) Type-C.
Both the ports can be used for charging the Power bank.
b) Connect the Power bank with the Micro USB or Type-C charging cable and connect the other end of the
charging cable with DC 5V/2.1A charger And plug the charger with the power supply.
c) The USB cable connected with the power bank should be stable during charging the Power bank , if this
will not be stable then this can results to disconnect and can affect the charging.
Power bank not working :
a) If you're mainly using your power bank to charge one device, try it with another device to check the
working of Power bank. Make sure that you have established the phone or other device you are using for
this test is working properly.
b)If the power bank hasn’t been used for a long time, we recommend to first charge 100%.
If the Power bank is still not working then Please reach out to us.
Online Channels:
a) Please reach out to us through the Warranty Claim form provided on ptron.in, or email to
[email protected],
or call on 040-67138888.
b) While claiming, please share the details of the purchase order/bill/invoice/product images along with the
product related complaint.
Offline Channels:
a) For purchases made through Offline channels - retail stores/partners, please reach out to the same retail
store/partner from where the Original purchase was made.
b) While claiming the warranty, please produce the details of the purchase order/bill/invoice along with the
physical product and the related accessories.
Warning : Read all the warnings prior to using this product.
l This item is explosive when exposed to fire.
l Use the specified charger only.
l Do not short circuit this product.
l Do not modify, disassemble, open, drop, crush or puncture.
l Do not expose to rain or water.
l Keep away from intense temperature/heat to prevent malfunction.
l Keep away from high voltage devices.
l Keep this product away from children.
l Avoid exposure/usage of this product under direct sunlight.
l Avoid leaving the power bank inside a parked car in the sunlight.
l Ensure to use or charge the unit in a well-ventilated location.
l Use only USB charging device/method to avoid any accident or damage to the unit.
/