Using Novell Solutions to Provide

Integration with Citrix Products

Octo b e r 2 5 , 2 0 05

w w w . n o v e l l . c o m

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ZENworks for Desktops 4.01..........................................................................................3

Novell ZENworks 6.5 Desktop Management Support Pack 1b......................................3

Novell ZENworks 7 Desktop Management.................................................................... 3

Overview of the Installation Process...............................................................................5

Should I use Active Directory/NT Domain or Workgroup?........................................... 5

Installation of the Server Operating System....................................................................5

Windows 2000 Specifics............................................................................................ 6

General Installation Considerations............................................................................6

Installation of the Novell Client...................................................................................... 7

Novell Client Overview..............................................................................................7

NetIdentity Agent.................................................................................................15

Microsoft DFS Related Issues............................................................................. 15

Network Provider Order...................................................................................... 16

Contextless Login Configuration.........................................................................16

Optional Additional Configuration......................................................................17

Optimize the Redirectors on the PC................................................................17

Verify Duplex Settings ...................................................................................17

Tweak NetBIOS Settings ............................................................................... 17

Windows 2000 OS Registry Tweaks .......................................................................19

Disable Remote Computer Task Scheduler ............................................................20

Installation of the ZENworks Desktop Management Agent After Citrix MetaFrame

Presentation Server...................................................................................................26

Installation of the Novell iPrint Agent.......................................................................... 26

Overview of iPrint.................................................................................................... 26

Installation of the iPrint Agent................................................................................. 26

What Is UPHClean?................................................................................................. 28

How UPHClean Works............................................................................................ 29

Installation................................................................................................................ 29

Configuration of ZENworks 7 Desktop Management Policies.....................................29

Introduction.............................................................................................................. 29

Windows 2003 and the Configuration of the Terminal Server Home Directory

and Profile Directory............................................................................................33

Introduction..................................................................................................... 33

Implementation by Group Policy ........................................................................34

Setting the Profile Directory Without the Use of Group Policies on Windows

2000/2003............................................................................................................ 34

Introduction.............................................................................................................. 36

Citrix Management Console Configuration............................................................. 36

Introduction................................................................................................................... 38

Launching Citrix Published Applications from ZENworks 7 Desktop Management

Implementation.........................................................................................................41

Setup of the Application Object............................................................................... 41

Creation of the Object.............................................................................................. 41

Imaging Citrix Servers using ZENworks 7 Desktop Management............................... 48

Introduction.............................................................................................................. 48

Configuration and Installation of ZISWIN...............................................................49

Novell iPrint in a Thin-Client Environment..................................................................50

Introduction.............................................................................................................. 50

iPrint Implementation...............................................................................................50

iPrint Configuration..................................................................................................51

Citrix Web Interface Version 3.0 and IIS Out of the Box.............................................54

Issues........................................................................................................................ 54

Contextless Login Application for Web Interface.........................................................54

Introduction.............................................................................................................. 54

Implementation.................................................................................................... 55

Additional Files................................................................................................... 55

File Amendments.................................................................................................55

Configuration.......................................................................................................57

Conclusion........................................................................................................... 58

Citrix Web Interface 4.0................................................................................................97

Introduction.............................................................................................................. 97

Configuration............................................................................................................97

Introduction................................................................................................................... 99

The Citrix Authentication Tree (CAT)..........................................................................99

Introduction.............................................................................................................. 99

Challenges of the Solution........................................................................................99

Access to Corporate Tree Resources................................................................... 99

Access to Corporate Tree Mapped Drives...........................................................99

Access to Corporate Tree Printers..................................................................... 100

Creation of a New Published Application......................................................... 101

Looking at the Farm Object in eDirectory......................................................... 105

Practical Benefits of Synchronization from eDirectory to Citrix........................... 106

Introduction........................................................................................................106

Ease of Administration...................................................................................... 106

One Object for Both Environments................................................................... 106

Novell eDirectory for Farm Fault Tolerance..................................................... 106

NAL/MyApps as a Multi-Farm Application Launcher......................................106

Eradicate Some of the Citrix/Novell Integration Issues.....................................106

Scripts for iPrint Integration........................................................................................108

Index of Tables

Table 1: LDAP required settings for Web Interface.......................................................... 57

Table 2: LDAP optional settings for Web Interface.......................................................... 58

Illustration Index

Figure 1: Client installation CD...........................................................................................8

Figure 8: Display login script.............................................................................................14

Figure 9: SLP configuration...............................................................................................15

Illustration 10: Login Screen..............................................................................................21

Illustration 11: Set “Workstation Only”.............................................................................22

Figure 12: “Workstation Only” #2.....................................................................................22

Figure 13: Agent install—select options............................................................................24

Figure 14: Middle-tier configuration................................................................................. 24

Figure 15: Novell Application Launcher setting................................................................25

Figure 16: Select ZENTREE..............................................................................................25

Figure 17: iPrint client screen............................................................................................ 27

Figure 24: Novell Directory Services preferred tree..........................................................37

Figure 25: Create a new application object........................................................................39

Figure 26: Name the application object............................................................................. 39

Figure 27: Choose ICA or RDP......................................................................................... 40

Figure 28: Citrix application template............................................................................... 42

Figure 29: Citrix application properties.............................................................................47

Figure 30: Application macros...........................................................................................48

Figure 31: ZISWIN properties........................................................................................... 49

Figure 32: ZISWIN options............................................................................................... 50

Figure 33: Create a new application object......................................................................102

Figure 38: Application is in the Citrix farm.....................................................................104

Figure 39: The farm in eDirectory................................................................................... 105

Figure 40: Citrix server properties in ConsoleOne.......................................................... 105

client installation:

Select the “Custom Installation” option and click the “Next” button.

On this screen, “Novell Distributed Print Services” should be deselected unless iPrint is not being used.

If iPrint will be used, Novell Distributed Print Services™ is not required in a Citrix server/Terminal

Interface to pass credentials back to the Novell Client. If the NetIdentity option is selected, issues will

occur when you come to installation of the ZENworks 7 Desktop Management Agent.

On the next screen, you will establish the protocol the client will use. Make sure that unless it is being

used in the network, the IPX Protocol is deselected and “IP only” is selected.

Select “NDS.” The client completes its installation.

When the client installation completes, reboot the Terminal Server. Following reboot, the Novell

service.

If the above screen is displayed on reboot of the server, then Novell Client has been successfully

installed.

Select the “Workstation only” check box and log in using the local administrator credentials.

NMAS Authentication is enabled by default on the 4.9x Client. To allow for the correct pass-through of

authentication from the Citrix client to the Citrix server, this functionality should be disabled.