ZyXEL F1000 Owner's manual

Quick Start Guide

www.zyxel.com

eircom F1000 modem

Wireless N VDSL2 VoIP Combo WAN Gigabit IAD

Version 1.00

Edition 1, 6/2013

User’s Guide

Default Login Details

LAN IP Address http://192.168.1.254

Login admin

Password Default password is the

wireless key printed on

the back of the Device.

eircom F1000 Modem User’s Guide2

IMPORTANT!

READ CAREFULLY BEFORE USE.

KEEP THIS GUIDE FOR FUTURE REFERENCE.

Screenshots and graphics in this book may differ slightly from your product due to differences in

your product firmware or your computer operating system. Every effort has been made to ensure

that the information in this manual is accurate.

Contents Overview

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3

Contents Overview

User’s Guide .......................................................................................................................................15

Introducing the Device ............................................................................................................................17

The Web Configurator .............................................................................................................................25

Technical Reference ..........................................................................................................................33

Status and Network Map Screens ...........................................................................................................35

Broadband ...............................................................................................................................................41

Wireless ..................................................................................................................................................69

Home Networking ..................................................................................................................................103

Routing ..................................................................................................................................................127

Quality of Service (QoS) .......................................................................................................................135

Network Address Translation (NAT) ......................................................................................................153

Dynamic DNS Setup .............................................................................................................................171

Interface Group .....................................................................................................................................175

USB Service ..........................................................................................................................................181

Firewall ..................................................................................................................................................187

MAC Filter .............................................................................................................................................195

Parental Control ....................................................................................................................................197

Scheduler Rule ......................................................................................................................................201

Certificates ............................................................................................................................................203

VPN .......................................................................................................................................................211

Log .......................................................................................................................................................225

Traffic Status ........................................................................................................................................229

VoIP Status ...........................................................................................................................................233

ARP Table .............................................................................................................................................235

Routing Table ........................................................................................................................................237

IGMP/MLD Status ................................................................................................................................239

xDSL Statistics ......................................................................................................................................241

3G Statistics .........................................................................................................................................245

User Account .........................................................................................................................................247

Remote Management ............................................................................................................................249

TR-064 ..................................................................................................................................................253

SNMP ....................................................................................................................................................255

Time Settings ........................................................................................................................................257

E-mail Notification .................................................................................................................................261

Log Setting ...........................................................................................................................................263

Firmware Upgrade ................................................................................................................................267

Configuration .........................................................................................................................................269

Contents Overview

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Diagnostic .............................................................................................................................................273

Troubleshooting ....................................................................................................................................279

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Table of Contents

Contents Overview ..............................................................................................................................3

Table of Contents .................................................................................................................................5

Part I: User’s Guide .........................................................................................15

Chapter 1

Introducing the Device.......................................................................................................................17

1.1 Overview ...........................................................................................................................................17

1.2 Ways to Manage the Device .............................................................................................................17

1.3 Good Habits for Managing the Device ..............................................................................................17

1.4 Applications for the Device ...............................................................................................................18

1.4.1 Internet Access ........................................................................................................................18

1.4.2 Device’s USB Support .............................................................................................................19

1.5 LEDs (Lights) ....................................................................................................................................20

1.6 The RESET Button ............................................................................................................................22

1.7 Wireless Access ................................................................................................................................22

1.7.1 Using the Wi-Fi and WPS Buttons ...........................................................................................22

1.8 Wall-mounting Instructions ................................................................................................................23

Chapter 2

The Web Configurator........................................................................................................................25

2.1 Overview ...........................................................................................................................................25

2.1.1 Accessing the Web Configurator .............................................................................................25

2.2 Web Configurator Layout ..................................................................................................................28

2.2.1 Title Bar ...................................................................................................................................28

2.2.2 Main Window ...........................................................................................................................28

2.2.3 Navigation Panel .....................................................................................................................29

Part II: Technical Reference............................................................................33

Chapter 3

Status and Network Map Screens.....................................................................................................35

3.1 Overview ...........................................................................................................................................35

3.2 The Connection Status Screen .........................................................................................................35

3.3 The Network Map Screen .................................................................................................................37

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3.3.1 The Diagnostic Screens ..........................................................................................................39

Chapter 4

Broadband...........................................................................................................................................41

4.1 Overview ...........................................................................................................................................41

4.1.1 What You Can Do in this Chapter ............................................................................................41

4.1.2 What You Need to Know ..........................................................................................................42

4.1.3 Before You Begin .....................................................................................................................45

4.2 The Broadband Screen .....................................................................................................................45

4.2.1 Add/Edit Internet Connection ...................................................................................................47

4.3 The 3G Backup Screen .....................................................................................................................55

4.4 The Advanced Screen .......................................................................................................................59

4.5 The 802.1x Screen ............................................................................................................................60

4.5.1 Edit 802.1X Settings ................................................................................................................61

4.6 Technical Reference ..........................................................................................................................61

Chapter 5

Wireless...............................................................................................................................................69

5.1 Overview ...........................................................................................................................................69

5.1.1 What You Can Do in this Chapter ............................................................................................69

5.1.2 What You Need to Know ..........................................................................................................70

5.2 The General Screen .........................................................................................................................70

5.2.1 No Security ..............................................................................................................................73

5.2.2 Basic (WEP Encryption) ..........................................................................................................73

5.2.3 More Secure (WPA(2)-PSK) ....................................................................................................75

5.2.4 WPA(2) Authentication .............................................................................................................76

5.3 The More AP Screen .........................................................................................................................77

5.3.1 Edit More AP ..........................................................................................................................79

5.4 MAC Authentication ..........................................................................................................................81

5.5 The WPS Screen ..............................................................................................................................82

5.6 The WMM Screen .............................................................................................................................83

5.7 The WDS Screen ..............................................................................................................................84

5.7.1 WDS Scan ...............................................................................................................................86

5.8 The Others Screen ............................................................................................................................86

5.9 The Channel Status Screen ..............................................................................................................89

5.10 Technical Reference ........................................................................................................................89

5.10.1 Wireless Network Overview ...................................................................................................89

5.10.2 Additional Wireless Terms .....................................................................................................91

5.10.3 Wireless Security Overview ...................................................................................................91

5.10.4 Signal Problems ....................................................................................................................93

5.10.5 BSS .......................................................................................................................................94

5.10.6 MBSSID .................................................................................................................................94

5.10.7 Preamble Type ......................................................................................................................95

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5.10.8 Wireless Distribution System (WDS) .....................................................................................95

5.10.9 WiFi Protected Setup (WPS) .................................................................................................95

Chapter 6

Home Networking.............................................................................................................................103

6.1 Overview .........................................................................................................................................103

6.1.1 What You Can Do in this Chapter ..........................................................................................103

6.1.2 What You Need To Know .......................................................................................................104

6.1.3 Before You Begin ...................................................................................................................105

6.2 The LAN Setup Screen ...................................................................................................................105

6.3 The Static DHCP Screen .................................................................................................................109

6.4 The UPnP Screen ...........................................................................................................................110

6.5 Installing UPnP in Windows Example ............................................................................................. 111

6.6 Using UPnP in Windows XP Example ............................................................................................114

6.7 The Additional Subnet Screen ........................................................................................................120

6.8 The STB Vendor ID Screen .............................................................................................................121

6.9 The 5th Ethernet Port Screen .........................................................................................................121

6.10 The LAN VLAN Screen .................................................................................................................122

6.11 The Wake on LAN Screen .............................................................................................................123

6.12 Technical Reference ......................................................................................................................124

6.12.1 LANs, WANs and the Device ...............................................................................................124

6.12.2 DHCP Setup ........................................................................................................................124

6.12.3 DNS Server Addresses .......................................................................................................124

6.12.4 LAN TCP/IP .........................................................................................................................125

Chapter 7

Routing ..............................................................................................................................................127

7.1 Overview ........................................................................................................................................127

7.2 The Routing Screen ........................................................................................................................128

7.2.1 Add/Edit Static Route .............................................................................................................129

7.3 The DNS Route Screen ..................................................................................................................130

7.3.1 The DNS Route Add Screen .................................................................................................130

7.4 The Policy Forwarding Screen ........................................................................................................131

7.4.1 Add/Edit Policy Forwarding ...................................................................................................132

7.5 RIP ..............................................................................................................................................133

7.5.1 The RIP Screen .....................................................................................................................133

Chapter 8

Quality of Service (QoS)...................................................................................................................135

8.1 Overview ........................................................................................................................................135

8.1.1 What You Can Do in this Chapter ..........................................................................................135

8.2 What You Need to Know .................................................................................................................135

8.3 The Quality of Service General Screen ..........................................................................................137

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8.4 The Queue Setup Screen ...............................................................................................................138

8.4.1 Adding a QoS Queue ...........................................................................................................139

8.5 The Class Setup Screen .................................................................................................................140

8.5.1 Add/Edit QoS Class ..............................................................................................................142

8.6 The QoS Policer Setup Screen .......................................................................................................145

8.6.1 Add/Edit a QoS Policer .........................................................................................................146

8.7 The QoS Monitor Screen ...............................................................................................................147

8.8 Technical Reference ........................................................................................................................148

Chapter 9

Network Address Translation (NAT)................................................................................................153

9.1 Overview .........................................................................................................................................153

9.1.1 What You Can Do in this Chapter ..........................................................................................153

9.1.2 What You Need To Know .......................................................................................................153

9.2 The Port Forwarding Screen ..........................................................................................................154

9.2.1 Add/Edit Port Forwarding .....................................................................................................156

9.3 The Applications Screen .................................................................................................................157

9.3.1 Add New Application .............................................................................................................158

9.4 The Port Triggering Screen .............................................................................................................159

9.4.1 Add/Edit Port Triggering Rule ...............................................................................................160

9.5 The DMZ Screen .............................................................................................................................161

9.6 The ALG Screen .............................................................................................................................162

9.7 The Address Mapping Screen .........................................................................................................163

9.7.1 Add/Edit Address Mapping Rule ............................................................................................164

9.8 The Sessions Screen ......................................................................................................................165

9.9 Technical Reference ........................................................................................................................165

9.9.1 NAT Definitions ......................................................................................................................165

9.9.2 What NAT Does .....................................................................................................................166

9.9.3 How NAT Works ....................................................................................................................167

9.9.4 NAT Application .....................................................................................................................168

Chapter 10

Dynamic DNS Setup .........................................................................................................................171

10.1 Overview .......................................................................................................................................171

10.1.1 What You Can Do in this Chapter ........................................................................................171

10.1.2 What You Need To Know .....................................................................................................172

10.2 The DNS Entry Screen ..................................................................................................................172

10.2.1 Add/Edit DNS Entry .............................................................................................................173

10.3 The Dynamic DNS Screen ............................................................................................................173

Chapter 11

Interface Group.................................................................................................................................175

11.1 Overview .......................................................................................................................................175

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11.1.1 What You Can Do in this Chapter ........................................................................................175

11.2 The Interface Group Screen ..........................................................................................................175

11.2.1 Interface Group Configuration ..............................................................................................176

11.2.2 Interface Grouping Criteria ..................................................................................................178

Chapter 12

USB Service ......................................................................................................................................181

12.1 Overview .......................................................................................................................................181

12.1.1 What You Can Do in this Chapter ........................................................................................181

12.1.2 What You Need To Know .....................................................................................................181

12.1.3 Before You Begin .................................................................................................................183

12.2 The File Sharing Screen ...............................................................................................................183

12.3 The Media Server Screen .............................................................................................................184

12.4 Printer Server ...............................................................................................................................184

12.4.1 Before You Begin .................................................................................................................185

12.4.2 The Printer Server Screen ...................................................................................................185

Chapter 13

Firewall ..............................................................................................................................................187

13.1 Overview .......................................................................................................................................187

13.1.1 What You Can Do in this Chapter ........................................................................................187

13.1.2 What You Need to Know ......................................................................................................188

13.2 The Firewall Screen ......................................................................................................................189

13.3 The Protocol Screen ....................................................................................................................189

13.3.1 Add/Edit a Service ..............................................................................................................190

13.4 The Access Control Screen ..........................................................................................................191

13.4.1 Add/Edit an ACL Rule ........................................................................................................192

13.5 The DoS Screen ............................................................................................................................194

Chapter 14

MAC Filter..........................................................................................................................................195

14.1 Overview ......................................................................................................................................195

14.2 The MAC Filter Screen ..................................................................................................................195

Chapter 15

Parental Control................................................................................................................................197

15.1 Overview .......................................................................................................................................197

15.2 The Parental Control Screen .........................................................................................................197

15.2.1 Add/Edit a Parental Control Rule .........................................................................................198

Chapter 16

Scheduler Rule..................................................................................................................................201

16.1 Overview .......................................................................................................................................201

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16.2 The Scheduler Rule Screen ..........................................................................................................201

16.2.1 Add/Edit a Schedule ............................................................................................................202

Chapter 17

Certificates........................................................................................................................................203

17.1 Overview .......................................................................................................................................203

17.1.1 What You Can Do in this Chapter ........................................................................................203

17.2 What You Need to Know ...............................................................................................................203

17.3 The Local Certificates Screen .......................................................................................................203

17.3.1 Create Certificate Request .................................................................................................204

17.3.2 Load Signed Certificate ......................................................................................................205

17.4 The Trusted CA Screen ................................................................................................................206

17.4.1 View Trusted CA Certificate .................................................................................................208

17.4.2 Import Trusted CA Certificate ..............................................................................................209

Chapter 18

VPN ....................................................................................................................................................211

18.1 Overview .......................................................................................................................................211

18.2 The IPSec VPN General Screen ...................................................................................................211

18.3 The IPSec VPN Add/Edit Screen ..................................................................................................212

18.4 The IPSec VPN Monitor Screen ....................................................................................................218

18.5 Technical Reference ......................................................................................................................218

18.5.1 IPSec Architecture ...............................................................................................................218

18.5.2 Encapsulation ......................................................................................................................219

18.5.3 IKE Phases .........................................................................................................................220

18.5.4 Negotiation Mode ................................................................................................................221

18.5.5 IPSec and NAT ....................................................................................................................222

18.5.6 VPN, NAT, and NAT Traversal .............................................................................................222

18.5.7 ID Type and Content ............................................................................................................223

18.5.8 Pre-Shared Key ...................................................................................................................224

18.5.9 Diffie-Hellman (DH) Key Groups ..........................................................................................224

Chapter 19

Log ....................................................................................................................................................225

19.1 Overview .......................................................................................................................................225

19.1.1 What You Can Do in this Chapter ........................................................................................225

19.1.2 What You Need To Know .....................................................................................................225

19.2 The System Log Screen ................................................................................................................226

19.3 The Security Log Screen ...............................................................................................................227

Chapter 20

Traffic Status ....................................................................................................................................229

20.1 Overview .......................................................................................................................................229

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20.1.1 What You Can Do in this Chapter ........................................................................................229

20.2 The WAN Status Screen ...............................................................................................................229

20.3 The LAN Status Screen .................................................................................................................231

20.4 The NAT Status Screen .................................................................................................................232

Chapter 21

VoIP Status .......................................................................................................................................233

21.1 The VoIP Status Screen ................................................................................................................233

Chapter 22

ARP Table..........................................................................................................................................235

22.1 Overview .......................................................................................................................................235

22.1.1 How ARP Works ..................................................................................................................235

22.2 ARP Table Screen .........................................................................................................................235

Chapter 23

Routing Table....................................................................................................................................237

23.1 Overview .......................................................................................................................................237

23.2 The Routing Table Screen .............................................................................................................237

Chapter 24

IGMP/MLD Status .............................................................................................................................239

24.1 Overview .......................................................................................................................................239

24.2 The IGMP/MLD Group Status Screen ...........................................................................................239

Chapter 25

xDSL Statistics..................................................................................................................................241

25.1 The xDSL Statistics Screen ...........................................................................................................241

Chapter 26

3G Statistics .....................................................................................................................................245

26.1 Overview .......................................................................................................................................245

26.2 The 3G Statistics Screen ...............................................................................................................245

Chapter 27

User Account ....................................................................................................................................247

27.1 Overview ......................................................................................................................................247

27.2 The User Account Screen .............................................................................................................247

Chapter 28

Remote Management........................................................................................................................249

28.1 Overview .......................................................................................................................................249

28.2 The Remote MGMT Screen ..........................................................................................................249

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28.3 The Trust Domain Screen .............................................................................................................250

28.4 The Add Trust Domain Screen ......................................................................................................251

Chapter 29

TR-064................................................................................................................................................253

29.1 Overview .......................................................................................................................................253

29.2 The TR-064 Screen .......................................................................................................................253

Chapter 30

SNMP .................................................................................................................................................255

30.1 Overview .......................................................................................................................................255

30.2 The SNMP Screen ........................................................................................................................255

Chapter 31

Time Settings ....................................................................................................................................257

31.1 Overview .......................................................................................................................................257

31.2 The Time Screen ..........................................................................................................................257

Chapter 32

E-mail Notification............................................................................................................................261

32.1 Overview ....................................................................................................................................261

32.2 The Email Notification Screen .......................................................................................................261

32.2.1 Email Notification Edit ........................................................................................................262

Chapter 33

Log Setting .......................................................................................................................................263

33.1 Overview ......................................................................................................................................263

33.2 The Log Settings Screen ...............................................................................................................263

33.2.1 Example E-mail Log ............................................................................................................264

Chapter 34

Firmware Upgrade ............................................................................................................................267

34.1 Overview .......................................................................................................................................267

34.2 The Firmware Screen ....................................................................................................................267

Chapter 35

Configuration ....................................................................................................................................269

35.1 Overview .......................................................................................................................................269

35.2 The Configuration Screen .............................................................................................................269

35.3 The Reboot Screen .......................................................................................................................271

Chapter 36

Diagnostic .........................................................................................................................................273

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36.1 Overview .......................................................................................................................................273

36.1.1 What You Can Do in this Chapter ........................................................................................273

36.2 What You Need to Know ...............................................................................................................273

36.3 Ping & TraceRoute & NsLookup ...................................................................................................274

36.4 802.1ag .........................................................................................................................................275

36.5 OAM Ping ......................................................................................................................................276

36.6 WAN Diagnostics Tests .................................................................................................................277

Chapter 37

Troubleshooting................................................................................................................................279

37.1 Power, Hardware Connections, and LEDs ....................................................................................279

37.2 Device Access and Login ..............................................................................................................280

37.3 Internet Access .............................................................................................................................282

37.4 Wireless Internet Access ...............................................................................................................283

37.5 USB Device Connection ................................................................................................................284

37.6 UPnP .............................................................................................................................................284

Appendix A Setting up Your Computer’s IP Address.......................................................................285

Appendix B IP Addresses and Subnetting.......................................................................................307

Appendix C Pop-up Windows, JavaScripts and Java Permissions .................................................315

Appendix D Wireless LANs..............................................................................................................325

Appendix E IPv6..............................................................................................................................339

Appendix F Services........................................................................................................................347

Appendix G Legal Information.........................................................................................................351

Index ..................................................................................................................................................353

Table of Contents

eircom F1000 Modem User’s Guide

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PART I

User’s Guide

16

eircom F1000 Modem User’s Guide 17

CHAPTER 1

Introducing the Device

1.1 Overview

The Device is a wireless VDSL router and Gigabit Ethernet gateway. It has a DSL port and a Gigabit

Ethernet port for super-fast Internet access. The Device supports both Packet Transfer Mode (PTM)

and Asynchronous Transfer Mode (ATM). It is backward compatible with ADSL, ADSL2 and ADSL2+

in case VDSL is not available.

Only use firmware for your Device’s specific model. Refer to the label on

the bottom of your Device.

The Device has two USB ports for sharing files via a USB storage device, sharing a USB printer, or

connecting a 3G dongle for a WAN backup connection.

The Device works over the analog telephone system, POTS (Plain Old Telephone Service).

1.2 Ways to Manage the Device

Use any of the following methods to manage the Device.

• Web Configurator. This is recommended for everyday management of the Device using a

(supported) web browser.

• TR-069. This is an auto-configuration server used to remotely configure your device.

1.3 Good Habits for Managing the Device

Do the following things regularly to make the Device more secure and to manage the Device more

effectively.

• Change the password. Use a password that’s not easy to guess and that consists of different

types of characters, such as numbers and letters.

• Write down the password and put it in a safe place.

• Back up the configuration (and make sure you know how to restore it). Restoring an earlier

working configuration may be useful if the device becomes unstable or even crashes. If you

forget your password, you will have to reset the Device to its factory default settings. If you

backed up an earlier configuration file, you would not have to totally re-configure the Device. You

could simply restore your last configuration.

Chapter 1 Introducing the Device

eircom F1000 Modem User’s Guide

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1.4 Applications for the Device

Here are some example uses for which the Device is well suited.

1.4.1 Internet Access

Your Device provides shared Internet access by connecting the DSL port to the DSL or MODEM

jack on a splitter or your telephone jack. You can have multiple WAN services over one ADSL or

VDSL. The Device cannot work in ADSL and VDSL mode at the same time.

Note: The ADSL and VDSL lines share the same WAN (layer-2) interfaces that you

configure in the Device. Refer to Section 4.2 on page 45 for the Network Setting

> Broadband screen.

Computers can connect to the Device’s LAN ports (or wirelessly).

Figure 1 Device’s Internet Access Application

You can also configure IP filtering on the Device for secure Internet access. When the IP filter is on,

all incoming traffic from the Internet to your network is blocked by default unless it is initiated from

your network. This means that probes from the outside to your network are not allowed, but you

can safely browse the Internet and download files.

ADSL / VDSL

WLAN

PPPoE

IPoE

Bridging

WAN

ADSL

IPoA

WAN

LAN

WLAN

A

PPPoA

IPoE

PPPoE

Bridging

Chapter 1 Introducing the Device

eircom F1000 Modem User’s Guide

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1.4.2 Device’s USB Support

The USB port of the Device is used for file-sharing, media server and printer-sharing.

File Sharing

Use the built-in USB 2.0 port to share files on a USB memory stick or a USB hard drive (B). You can

connect one USB hard drive to the Device at a time. Use FTP to access the files on the USB device.

Figure 2 USB File Sharing Application

Media Server

You can also use the Device as a media server. This lets anyone on your network play video, music,

and photos from a USB device (B) connected to the Device’s USB port (without having to copy them

to another computer).

Figure 3 USB Media Server Application

B

A

B

A

Chapter 1 Introducing the Device

eircom F1000 Modem User’s Guide

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Printer Server

The Device allows you to share a USB printer on your LAN. You can do this by connecting a USB

printer to one of the USB ports on the Device and then configuring a TCP/IP port on the computers

connected to your network.

Figure 4 Sharing a USB Printer

1.5 LEDs (Lights)

The following graphic displays the labels of the LEDs.

Figure 5 LEDs on the Device

None of the LEDs are on if the Device is not receiving power.

Table 1 LED Descriptions

LED COLOR STATUS DESCRIPTION

PWR/SYS

Green On The Device is receiving power and ready for use.

Blinking The Device is self-testing.

Red On The Device detected an error while self-testing, or there is a device

malfunction.

Off The Device is not receiving power.

DSL

Green On The ADSL or VDSL line is up.

Blinking The Device is initializing the ADSL or VDSL line.

Off The DSL line is down.

2.4G 5G

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ZyXEL F1000, F1000 Eircom, WPA-1000 Owner's manual

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