Gigabyte R271-Z31 User manual

R271-Z31

SP3 socket motherboard for the AMD EPYC Series Processor family

Service Guide

Rev. 1.0

Copyright

The trademarks mentioned in this manual are legally registered to their respective owners.

Disclaimer

Information in this manual is protected by copyright laws and is the property of GIGABYTE.

Changes to the specications and features in this manual may be made by GIGABYTE without

prior notice. No part of this manual may be reproduced, copied, translated, transmitted, or pub-

lished in any form or by any means without GIGABYTE's prior written permission.

Documentation Classications

In order to assist in the use of this product, GIGABYTE provides the following types of documentations:

 For detailed product information, carefully read the User's Manual.

For More Information

For related product specications, the latest rmware and software, and related information, please visit

our website at:

http://www.gigabyte.com

For GIGABYTE distributors and resellers, additional sales & marketing materials are available from our

reseller portal:

http://reseller.b2b.gigabyte.com

For further information & technical assistance, please contact your GIGABYTE sales representative.

You may also message GIGABYTE server directly by email, Facebook or twitter

Email: server[email protected]

Facebook: https://www.facebook.com/gigabyteserver

Twitter: https://twitter.com/GIGABYTEServer

Conventions

The following conventions are used in this user's guide:

NOTE!

Gives bits and pieces of additional

information related to the current topic.

CAUTION!

Gives precautionary measures to

avoid possible hardware or software problems.

WARNING!

Alerts you to any damage that might

result from doing or not doing specic actions.

Server Warnings and Cautions

Before installing a server, be sure that you understand the following warnings and cautions.

WARNING!

To reduce the risk of electric shock or damage to the equipment:

• Do not disable the power cord grounding plug. The grounding plug is an important safety

feature.

• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all

times.

• Unplug the power cord from the power supply to disconnect power to the equipment.

• Do not route the power cord where it can be walked on or pinched by items placed against it.

Pay particular attention to the plug, electrical outlet, and the point where the cord extends from

the server.

WARNING!

To reduce the risk of personal injury from hot surfaces, allow the drives

and the internal system components to cool before touching them.

WARNING!

This server is equipped with high speed fans. Keep away from hazardous

moving fan blades during servicing.

CAUTION!

• Do not operate the server for long periods with the access panel open or removed. Operat-

ing the server in this manner results in improper airow and improper cooling that can lead to

thermal damage.

• Danger of explosion if battery is incorrectly replaced.

• Replace only with the same or equivalent type recommended by the manufacturer.

• Dispose of used batteries according to the manufacturer’s instructions.

Electrostatic Discharge (ESD)

CAUTION!

ESD CAN DAMAGE DRIVES, BOARDS, AND OTHER PARTS. WE RECOMMEND THAT YOU

PERFORM ALL PROCEDURES AT AN ESD WORKSTATION. IF ONE IS NOT AVAILABLE,

PROVIDE SOME ESD PROTECTION BY WEARING AN ANTI-STATIC WRIST STRAP AT-

TACHED TO CHASSIS GROUND -- ANY UNPAINTED METAL SURFACE -- ON YOUR SERVER

WHEN HANDLING PARTS.

Always handle boards carefully. They can be extremely sensitive to ESD. Hold boards only by

their edges without any component and pin touching. After removing a board from its protective

wrapper or from the system, place the board component side up on a grounded, static free sur-

face. Use a conductive foam pad if available but not the board wrapper. Do not slide board over

any surface.

System power on/off: To remove power from system, you must remove the system from

rack. Make sure the system is removed from the rack before opening the chassis, adding, or

removing any non hot-plug components.

Hazardous conditions, devices and cables: Hazardous electrical conditions may be

present on power, telephone, and communication cables. Turn off the system and disconnect the

cables attached to the system before servicing it. Otherwise, personal injury or equipment dam-

age can result.

Electrostatic discharge (ESD) and ESD protection: ESD can damage drives,

boards, and other parts. We recommend that you perform all procedures in this chapter only at

an ESD workstation. If one is not available, provide some ESD protection by wearing an antistatic

wrist strap attached to chassis ground (any unpainted metal surface on the server) when handling

parts.

ESD and handling boards: Always handle boards carefully. They can be extremely

sensitive to electrostatic discharge (ESD). Hold boards only by their edges. After removing a

board from its protective wrapper or from the system, place the board component side up on a

grounded, static free surface. Use a conductive foam pad if available but not the board wrapper.

Do not slide board over any surface.

Installing or removing jumpers: A jumper is a small plastic encased conductor that slips

over two jumper pins. Some jumpers have a small tab on top that can be gripped with ngertips

or with a pair of ne needle nosed pliers. If the jumpers do not have such a tab, take care when

using needle nosed pliers to remove or install a jumper; grip the narrow sides of the jumper with

the pliers, never the wide sides. Gripping the wide sides can damage the contacts inside the

jumper, causing intermittent problems with the function controlled by that jumper. Take care to

grip with, but not squeeze, the pliers or other tool used to remove a jumper, or the pins on the

board may bend or break.

CAUTION!

Risk of explosion if battery is replaced incorrectly or with an incorrect type. Replace the battery

only with the same or equivalent type recommended by the manufacturer. Dispose of used bat-

teries according to the manufacturer’s instructions.

- 7 -

Table of Contents

Chapter 1 Hardware Installation ...................................................................................10

1-1 Installation Precautions .................................................................................. 10

1-2 Product Specications .................................................................................... 11

1-3 System Block Diagram ................................................................................... 14

Chapter 2 System Appearance ..................................................................................... 16

2-1 Front View ...................................................................................................... 16

2-2 Rear View ....................................................................................................... 16

2-3 Front Panel LED and Buttons ........................................................................ 17

2-4 Rear System LAN LEDs ................................................................................. 18

2-5 Hard Disk Drive LEDs .................................................................................... 19

2-6 Power Supply Unit LED .................................................................................. 20

Chapter 3 System Hardware Installation ......................................................................22

3-1 Removing and Installing the Chassis Cover .................................................. 23

3-2 Removing and Installing the Fan Duct ........................................................... 24

3-3 Removing and Installing the CPU and Heat Sink ........................................... 25

3-4 Removing and Installing Memory ................................................................... 27

3-4-1 8-Channel Memory Conguration ...........................................................................27

3-4-2 Removing and Installing a Memory Module ...........................................................28

3-4-3 DIMM Population Table ..........................................................................................28

3-5 Removing and Installing the PCI Expansion Card ......................................... 30

3-6 Removing and Installing the Hard Disk Drive ................................................. 31

3-7 Installing and Removing an M.2 Solid State Drive ......................................... 32

3-8 Replacing the Fan Assembly .......................................................................... 33

3-8-1 Fan Connector Table ..............................................................................................33

3-9 Removing and Installing the Power Supply .................................................... 34

3-10 Cable Routing ................................................................................................ 35

Chapter 4 Motherboard Components ...........................................................................37

4-1 Motherboard Components ............................................................................. 37

4-2 Jumper Setting .............................................................................................. 39

Chapter 1 BIOS Setup ..................................................................................................41

5-1 The Main Menu .............................................................................................. 43

5-2 Advanced Menu ............................................................................................. 45

5-2-1 iSCSI Conguration ................................................................................................46

5-2-2 QLogic 577xx/578xx 10 Gb Ethernet BCM57810 ...................................................47

- 8 -

5-2-3 VLAN Conguration ................................................................................................60

5-2-4 CPU Conguration ..................................................................................................62

5-2-5 SATA Conguration.................................................................................................64

5-2-6 USB Conguration ..................................................................................................65

5-2-7 AST2500 Super IO Conguration ...........................................................................67

5-2-8 Serial Port Console Redirection .............................................................................70

5-2-9 PCI Subsystem Settings .........................................................................................75

5-2-10 Network Stack ........................................................................................................77

5-2-11 CSM Conguration .................................................................................................78

5-2-12 Trusted Computing .................................................................................................80

5-2-13 NVMe Conguration ...............................................................................................81

5-3 AMD CBS Menu ............................................................................................. 82

5-3-1 Zen Common Options ............................................................................................83

5-3-2 DF Common Options ..............................................................................................86

5-3-3 UMC Common Options ..........................................................................................87

5-3-4 NBIO Common Options ..........................................................................................94

5-3-5 FCH Common Options ...........................................................................................95

5-4 Chipset Setup Menu ....................................................................................... 97

5-4-1 North Bridge ...........................................................................................................98

5-4-2 Error Management ................................................................................................101

5-5 Server Management Menu ........................................................................... 102

5-5-1 System Event Log ................................................................................................104

5-5-2 View FRU Information ..........................................................................................105

5-5-3 BMC Network Conguration .................................................................................106

5-5-4 IPv6 BMC Network Conguration .........................................................................108

5-6 Security Menu .............................................................................................. 110

5-6-1 Secure Boot .......................................................................................................... 111

5-7 Boot Menu .................................................................................................... 115

5-7-1 UEFI NETWORK Drive BBS Priorities ................................................................117

5-7-2 UEFI Application Boot Priorities ................................................................. 118

5-8 Save & Exit Menu ......................................................................................... 119

5-9 ABL POST Codes ........................................................................................ 120

5-9-1 StartProcessorTestPoints .....................................................................................120

5-9-2 Memory test points ...............................................................................................120

5-9-3 PMU Test Points ...................................................................................................120

5-9-4 Original Post Code ...............................................................................................121

5-9-5 CPU test points .....................................................................................................122

5-9-6 Topology test points .............................................................................................. 122

5-9-7 Extended memory test point .................................................................................122

5-9-8 Gnb Earlier init ......................................................................................................123

5-9-9 PMU test points ....................................................................................................126

- 9 -

5-9-10 ABL0 test points ...................................................................................................126

5-9-11 ABL5 test points ...................................................................................................126

5-10 Agesa POST Codes ..................................................................................... 130

5-10-1 Universal Post Code .............................................................................................130

5-10-2 [0xA1XX] For CZ only memory Postcodes ...........................................................130

5-10-3 S3 Interface Post Code ........................................................................................133

5-10-4 PMU Post Code ....................................................................................................133

5-10-5 [0xA5XX] assigned for AGESA PSP Module ........................................................133

5-10-6 [0xA9XX, 0xAAXX] assigned for AGESA NBIO Module .......................................136

5-10-7 [0xACXX] assigned for AGESA CCX Module .......................................................138

5-10-8 [0xADXX] assigned for AGESA DF Module ..........................................................139

5-10-9 [0xAFXX] assigned for AGESA FCH Module ........................................................139

5-11 BIOS POST Beep code (AMI standard) ....................................................... 141

5-11-1 PEI Beep Codes ...................................................................................................141

5-11-2 DXE Beep Codes .................................................................................................141

5-12 BIOS Recovery Instruction ........................................................................... 142

- 10 - Hardware Installation

1-1 Installation Precautions

The motherboard/system contain numerous delicate electronic circuits and components which

can become damaged as a result of electrostatic discharge (ESD). Prior to installation, carefully

read the service guide and follow these procedures:

 • Priortoinstallation, do not remove orbreakmotherboardS/N (Serial Number) sticker or

warrantystickerprovidedbyyourdealer.Thesestickersarerequiredforwarrantyvalidation.

 • AlwaysremovetheACpowerbyunpluggingthepowercordfromthepoweroutletbefore

installing or removing the motherboard or other hardware components.

 • Whenconnectinghardwarecomponentstotheinternal connectorsonthe motherboard,

makesuretheyareconnectedtightlyandsecurely.

 • Whenhandlingthemotherboard,avoidtouchinganymetalleadsorconnectors.

 • Itisbesttowearanelectrostaticdischarge(ESD)wriststrapwhenhandlingelectronic

componentssuchasa motherboard,CPU ormemory.Ifyoudonothavean ESDwrist

strap,keepyourhandsdryandrsttouchametalobjecttoeliminatestaticelectricity.

•

Prior to installing the motherboard, please have it on top of an antistatic pad or within an

electrostatic shielding container.

 • Beforeunpluggingthe powersupplycablefromthemotherboard,makesurethepower

supply has been turned off.

 • Beforeturningonthepower,makesurethepowersupplyvoltagehasbeensetaccordingto

the local voltage standard.

 • Beforeusingtheproduct,pleaseverifythatallcablesandpowerconnectorsofyour

hardware components are connected.

 • To prevent damage to the motherboard, do notallowscrewstocomeincontact with the

motherboard circuit or its components.

 • Makesuretherearenoleftoverscrewsormetalcomponentsplacedonthemotherboardor

within the computer casing.

 • Donotplacethecomputersystemonanunevensurface

.

 • Donotplacethecomputersysteminahigh-temperatureenvironment.

 • Turningonthecomputerpowerduringtheinstallationprocesscanleadtodamageto

system components as well as physical harm to the user.

 • Ifyouareuncertainaboutanyinstallationstepsorhaveaproblemrelatedtotheuseofthe

product,pleaseconsultacertiedcomputertechnician.

Chapter 1 Hardware Installation

Hardware Installation - 11 -

1-2 Product Specications

CPU AMDEPYC™7000seriesprocessorfamily

Singleprocessor,14nm,SocketSP3

Upto32-core,64threads

TDPupto180W

Chipset SystemonChip

Memory 16xDIMMslots

DDR4 memory supported only

8-channel memory architecture

RDIMMmodulesupto32GBsupported

LRDIMMmodulesupto64GBsupported

Memoryspeed:2667(1DPC)/2400/2133*MHz



Note:Memoryspeedrunsat2133MHzwhen1R/2Rmemorymodulesare

fully populated

LAN 2xSFP+10Gb/sLANports(Broadcom®BCM57810S)

1x10/100/1000managementLAN

ExpansionSlot Slot_7:1xPCIex8(Gen3x8bus)slot

Slot_6:1xPCIex16(Gen3x16bus)slot

Slot_5:1xPCIex16(Gen3x8bus)slot

Slot_4:1xPCIex16(Gen3x16bus)slot

Slot_3:1xPCIex16(Gen3x16bus)slot

Slot_2:1xPCIex8(Gen3x8bus)slot

Slot_1:1xPCIex16(Gen3x16bus)slot

AllPCIeslotssupportlowproleHBAs

Video IntegratedinAspeed®AST2500

2DVideoGraphicAdapterwithPCIebusinterface

1920x1200@60Hz32bpp

Storage 24x2.5"SATA/SAShot-swappableHDD/SSDbays



Defaultcongurationsupports:

16xSAS/SATAdrives

SAScardisrequiredtoenableotherdrivebays

SAS Supportedviaadd-onSASCard

-12- Hardware Installation

Internal

Connectors

1x24-pinATXmainpowerconnector

2x8-pinATX12Vpowerconnectors

4xSlimSASconnectors

1xM.2slot

2xCPUfanheaders

5xSystemfanheaders

1xUSB3.0header

1xUSB2.0header

1xCOM_2header

1xTPMheader

1xFrontpanelheader

2xLANactivityLED

1xHDDbackplaneboardheader

1xPMBusconnector

1xIPMBconnector

1xClearCMOSjumper

1xBIOSrecoveryjumper

1xBuzzer

FrontPanel

LED/Buttons

1xPowerbuttonwithLED

1xIDbuttonwithLED

1xResetbutton

1xSystemstatusLED

1xHDDactivityLED

2xLANactivityLEDs

RearPanelI/O 2xUSB3.0

2xUSB2.0

1xVGA

1xCOM_1

2xSFP+

1xMLAN

1xIDbuttonwithLED

BackplaneI/O BackplaneP/N:5CBP20O1NR-00

Speed and bandwidth:

SAS12Gb/s,SATA6Gb/s

TPM 1xTPMheaderwithLPCinterface

OptionalTPM2.0kit:CTM000

Hardware Installation -13-

System

Management

Aspeed®AST2500managementcontroller

Avocent®MergePointIPMI2.0webinterface:

Networksettings

Networksecuritysettings

Hardwareinformation

Userscontrol

Services settings

IPMIsettings

Sessions control

LDAPsettings

Power control

Fanproles

Voltages, fans and temperatures monitoring

System event log

Events management (platform events, trap settings, email settings)

SerialOverLAN

vKVM&vMedia(HTML5)

Power Supply 2x800WredundantPSUs

80PLUSPlatinum



ACinput:

-100-240V,50-60Hz,10-4A



DCinput:

-240Vdc,4.5A



DCoutput:

-800W

Environment

Ambient

Temperature

Relative

Humidity

Operatingtemperature:10°Cto35°C

Operatinghumidity:8%-80%(non-condensing)



Non-operatingtemperature:-40°Cto60°C

Non-operatinghumidity:20%-95%(non-condensing)

System

Dimension

2U

430mm(W)x87mm(H)x710mm(D)

*Wereservetherighttomakeanychangestotheproductspecicationsandproduct-relatedinformationwithoutprior

notice.

- 14 - Hardware Installation

1-3 System Block Diagram

8CH DDR4

R-DIMM

2DPC

PCIE3.0 X8

Broadcom

BCM57810

2 x 10Gb SFP+

M.2 M Key

GL850

USB HUB

GL850

USB HUB

LPC

PCIE X1

MGNT BUS

DDR4

VRAM

SPI

PCIE3.0 X 16

PCIE3.0 X 8

PCIE3.0 X 16

PCIE3.0 X 8

PCIE3.0 X 16

PCIE3.0 X 8

R271-Z31 Block Diagram

Slot1 X16

Slot2 X8

Slot3 X16

Slot4 X16

Slot5 X16

Slot6 X16

Slot7 X8

USB2.0 X 2USB2.0 X 2USB2.0 X 2

USB2.0 X 2

FUSB2.0

PCIE3.0 X 4

SATA3.0 X 16 4 x SlimLine SAS

MLAN

REALTEK

RTL8211

PHY

RGMII

ASPEED

AST2500

RUSB2.0 RUSB3.0 FUSB3.0

USB3.0 X 4

VGA

COM_1

COM_2

“Zen” Core

Sockets SP3

Hardware Installation -15-

- 16 - System Appearance

Chapter 2 System Appearance

2-1 Front View

No. Description

1. Power Button

2. Front Panel LEDs

3. ID Button

4. HDD bays

• RefertoChapter2-3 Front Panel LEDandButtonsforadetaileddescriptionofthefunction

oftheLEDs.

4

1

2

3

HDD #0

HDD #1

HDD #2

HDD #3

HDD #4

HDD #5

HDD #6

HDD #7

HDD #8

HDD #9

HDD #10

HDD #11

HDD #12

HDD #13

HDD #14

HDD #15

HDD #16

HDD #17

HDD #18

HDD #19

HDD #20

HDD #21

HDD #22

HDD #23

2-2 Rear View

No. Description

1. Serialport

2. 10/100/1000ServermanagementLANport

3. VGAport

4. SFP+LANports

5. USB3.0ports

6. USB2.0ports

7. IDbuttonwithLED

3

2

5 6 7

1

4

Primary

PSU

Secondary

PSU

• RefertoChapter2-4 Rear System LAN LEDsforadetaileddescriptionofthefunctionof

theLEDs.

4

1

2

3

HDD #0

HDD #1

HDD #2

HDD #3

HDD #4

HDD #5

HDD #6

HDD #7

HDD #8

HDD #9

HDD #10

HDD #11

HDD #12

HDD #13

HDD #14

HDD #15

HDD #16

HDD #17

HDD #18

HDD #19

HDD #20

HDD #21

HDD #22

HDD #23

3

2

5 6 7

1

4

Primary

PSU

Secondary

PSU

System Appearance - 17 -

2-3 Front Panel LED and Buttons

1

2

3

4

5

6

7

No. Name Color Status Description

1. Power button

withLED

Green On Indicatesthesystemispoweredon

Green Blink SystemisinACPIS1state(sleepmode)

N/A Off • SystemisnotpoweredonorinACPIS5state(poweroff)

• SystemisinACPIS4state(hibernatemode)

2. ID Button -- -- Pressthisbuttontoactivatesystemidentication

3/4.

LAN 1/2

Active/Link

LEDs

Green SolidOn Indicatesalink betweenthe systemandthe networkor

noaccess.

Green Blink Indicatesdatatrasmissionorreceivingisoccuring

N/A Off Indicatesnodatatransmissionorreceivingisoccuring

5. HDD Status

LED

Green On IndicateslocatingtheHDD.

Blink IndicatesaccessingtheHDD.

Amber On IndicatesHDDerror.

Green/

Amber Blink IndicatesHDDrebuilding.

N/A Off IndicatesnoHDDaccessornoHDDerror.

6. System

Status LED

Green SolidOn Indicatessystemisoperatingnormally.

Amber

SolidOn

Indicatesacriticalcondition,mayinclude:

-Systemfanfailure

-Systemtemperature

Blink

Indicatesnon-criticalcondition,mayinclude:

-Redundantpowermodulefailure

-Temperatureandvoltageissue

-Chassisintrusion

N/A Off

Indicatessystemisnotready,mayinclude:

-POST error

-NMI error

-Processororterminatorismissing

7. ResetButton -- -- Pressthisbuttontoresetthesystem.

- 18 - System Appearance

2-4 Rear System LAN LEDs

No. Name Color Status Description

1.

SFP+ LAN

Link&

SpeedLED

Yellow On 1Gbpsdatarate

Green On 10Gbpsdatarate

2.

SFP+ LAN

Activity

LED

Green On Linkbetweensystemand

networkornoaccess

Green Blink Datatransmissionorreceivingisoccurring

N/A Off Nodatatransmissionor

receivingisoccurring

3.

10/100/

1000 LAN

LED

Yellow On 1Gbpsdatarate

Green On 100Mbpsdatarate

N/A Off 10Mbpsdatarate

4. ID button/

LED

Blue On Systemidenticationisactive

N/A Off Systemidenticationisdisabled

2

1

2

1

3 4

System Appearance - 19 -

2-5 Hard Disk Drive LEDs

LED#1 LED#2 (Reserved/No Function)

RAID SKU HDD Fault

Locate HDD

Access

HDD Present

(No Access)

No RAID configuration

(via HBA, PCH)

RAID configuration

(via HW RAID Card or

SW RAID Card)

Disk LED

(LED on

Back Panel)

Amber

Removed HDD Slot

(LED on Back Panel)

Disk LED

Removed HDD Slot

Green ON(*1) OFF BLINK (*2)

BLINK (*2)

OFF

ON

OFF

ON(*1)

OFF

ON

OFF

ON

(Low Speed: 2 Hz)

(*3)

OFF

--

Green

Amber

Green

ON(*1) OFF --

--

Green

OFF OFF --

Amber

Amber OFF OFF

Rebuilding

OFF

LED1

NOTE:

*1:DependsonHBA/UtilitySpec.

*2:BlinkcycledependsonHDD'sactivitysignal.

*3:IfHDDispulledoutduringrebuilding,thediskstatusofthisHDDisregardedasfaulty.

- 20 - System Appearance

2-6 Power Supply Unit LED

Power Supply Status LED

State Description

Off NoACpowertoallpowersupplies

0.5HzBlink/Red N+1,NoACpowertoallpowersupplies

Green/Blink OnlystandbyoutputON

Green PowersupplyDCoutputONandOK

Red Powersupplyfailure

0.5HzBlinkGren/Red Powersupplywarning

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Gigabyte R271-Z31 User manual

Gigabyte R271-Z31 User manual

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