Nortel Networks I2004 User manual

Category
IP phones
Type
User manual
[Standard—Nortel Networks
Confidential]
Part No. NN10042-113
April, 2003
i2004 Internet Telephone
User Guide
ii
NN10042-113
[Standard—Nortel Networks Confidential]
Copyright © 2003 Nortel Networks
All rights reserved. April, 2003.
The information in this document is subject to change without notice. The statements, configurations, technical data, and
recommendations in this document are believed to be accurate and reliable, but are presented without express or implied
warranty. Users must take full responsibility for their applications of any products specified in this document. The
information in this document is proprietary to Nortel Networks Inc.
The software described in this document is furnished under a license agreement and may be used only in accordance
with the terms of that license. The software license agreement is included in this document.
Trademarks
Nortel Networks, the Nortel Networks logo, the Globemark, and Unified Networks are trademarks of Nortel Networks.
Microsoft, Outlook, Windows, and Windows NT are trademarks of Microsoft Corporation.
Adobe and Acrobat Reader are trademarks of Adobe Systems Incorporated.
The asterisk after a name denotes a trademarked item.
Restricted rights legend
Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subparagraph
(c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013.
Notwithstanding any other license agreement that may pertain to, or accompany the delivery of, this computer software,
the rights of the United States Government regarding its use, reproduction, and disclosure are as set forth in the
Commercial Computer Software-Restricted Rights clause at FAR 52.227-19.
Statement of conditions
In the interest of improving internal design, operational function, and/or reliability, Nortel Networks Inc. reserves the
right to make changes to the products described in this document without notice.
Nortel Networks Inc. does not assume any liability that may occur due to the use or application of the product(s) or
circuit layout(s) described herein.
Portions of the code in this software product may be Copyright © 1988, Regents of the University of California. All
rights reserved. Redistribution and use in source and binary forms of such portions are permitted, provided that the
above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising
materials, and other materials related to such distribution and use acknowledge that such portions of the software were
developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote
products derived from such portions of the software without specific prior written permission.
SUCH PORTIONS OF THE SOFTWARE ARE PROVIDED “AS IS” AND WITHOUT ANY EXPRESS OR IMPLIED
WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE.
In addition, the program and information contained herein are licensed only pursuant to a license agreement that contains
restrictions on use and disclosure (that may incorporate by reference certain limitations and notices imposed by third
parties).
iii
i2004 Internet Telephone User Guide
[Standard—Nortel Networks Confidential]
Nortel Networks Inc. software license agreement
This Software License Agreement (“License Agreement”) is between you, the end-user (“Customer”) and Nortel
Networks Corporation and its subsidiaries and affiliates (“Nortel Networks”). PLEASE READ THE FOLLOWING
CAREFULLY. YOU MUST ACCEPT THESE LICENSE TERMS IN ORDER TO DOWNLOAD AND/OR USE THE
SOFTWARE. USE OF THE SOFTWARE CONSTITUTES YOUR ACCEPTANCE OF THIS LICENSE
AGREEMENT. If you do not accept these terms and conditions, return the Software, unused and in the original shipping
container, within 30 days of purchase to obtain a credit for the full purchase price.
“Software” is owned or licensed by Nortel Networks, its parent or one of its subsidiaries or affiliates, and is copyrighted
and licensed, not sold. Software consists of machine-readable instructions, its components, data, audio-visual content
(such as images, text, recordings or pictures) and related licensed materials including all whole or partial copies. Nortel
Networks grants you a license to use the Software only in the country where you acquired the Software. You obtain no
rights other than those granted to you under this License Agreement. You are responsible for the selection of the
Software and for the installation of, use of, and results obtained from the Software.
1. Licensed Use of Software. Nortel Networks grants Customer a nonexclusive license to use a copy of the Software
on only one machine at any one time or to the extent of the activation or authorized usage level, whichever is applicable.
To the extent Software is furnished for use with designated hardware or Customer furnished equipment (“CFE”),
Customer is granted a nonexclusive license to use Software only on such hardware or CFE, as applicable. Software
contains trade secrets and Customer agrees to treat Software as confidential information using the same care and
discretion Customer uses with its own similar information that it does not wish to disclose, publish or disseminate.
Customer will ensure that anyone who uses the Software does so only in compliance with the terms of this Agreement.
Customer shall not a) use, copy, modify, transfer or distribute the Software except as expressly authorized; b) reverse
assemble, reverse compile, reverse engineer or otherwise translate the Software; c) create derivative works or
modifications unless expressly authorized; or d) sublicense, rent or lease the Software. Licensors of intellectual property
to Nortel Networks are beneficiaries of this provision. Upon termination or breach of the license by Customer or in the
event designated hardware or CFE is no longer in use, Customer will promptly return the Software to Nortel Networks
or certify its destruction. Nortel Networks may audit by remote polling or other reasonable means to determine
Customer’s Software activation or usage levels. If suppliers of third party software included in Software require Nortel
Networks to include additional or different terms, Customer agrees to abide by such terms provided by Nortel Networks
with respect to such third party software.
2. Warranty. Except as may be otherwise expressly agreed to in writing between Nortel Networks and Customer,
Software is provided “AS IS” without any warranties (conditions) of any kind. NORTEL NETWORKS DISCLAIMS
ALL WARRANTIES (CONDITIONS) FOR THE SOFTWARE, EITHER EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE AND ANY WARRANTY OF NON-INFRINGEMENT. Nortel Networks is not obligated to
provide support of any kind for the Software. Some jurisdictions do not allow exclusion of implied warranties, and, in
such event, the above exclusions may not apply.
3. Limitation of Remedies. IN NO EVENT SHALL NORTEL NETWORKS OR ITS AGENTS OR SUPPLIERS
BE LIABLE FOR ANY OF THE FOLLOWING: a) DAMAGES BASED ON ANY THIRD PARTY CLAIM; b) LOSS
OF, OR DAMAGE TO, CUSTOMER’S RECORDS, FILES OR DATA; OR c) DIRECT, INDIRECT, SPECIAL,
INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS),
WHETHER IN CONTRACT, TORT OR OTHERWISE (INCLUDING NEGLIGENCE) ARISING OUT OF YOUR
USE OF THE SOFTWARE, EVEN IF NORTEL NETWORKS, ITS AGENTS OR SUPPLIERS HAVE BEEN
ADVISED OF THEIR POSSIBILITY. The forgoing limitations of remedies also apply to any developer and/or supplier
of the Software. Such developer and/or supplier is an intended beneficiary of this Section. Some jurisdictions do not
allow these limitations or exclusions and, in such event, they may not apply.
4. General
a) If Customer is the United States Government, the following paragraph shall apply: All Nortel Networks Software
available under this License Agreement is commercial computer software and commercial computer software
documentation and, in the event Software is licensed for or on behalf of the United States Government, the respective
iv
NN10042-113
[Standard—Nortel Networks Confidential]
rights to the software and software documentation are governed by Nortel Networks standard commercial license in
accordance with U.S. Federal Regulations at 48 C.F.R. Sections 12.212 (for non-DoD entities) and 48 C.F.R. 227.7202
(for DoD entities).
b) Customer may terminate the license at any time. Nortel Networks may terminate the license if Customer fails to
comply with the terms and conditions of this license. In either event, upon termination, Customer must either return the
Software to Nortel Networks or certify its destruction.
c) Customer is responsible for payment of any taxes, including personal property taxes, resulting from Customers use
of the Software. Customer agrees to comply with all applicable laws including all applicable export and import laws and
regulations.
d) Neither party may bring an action, regardless of form, more than two years after the cause of the action arose.
e) The terms and conditions of this License Agreement form the complete and exclusive agreement between Customer
and Nortel Networks.
f) This License Agreement is governed by the laws of the country in which Customer acquires the Software. If the
Software is acquired in the United States, then this License Agreement is governed by the laws of the state of New York.
i
i2004 Internet Telephone User Guide
[Standard—Nortel Networks Confidential]
Contents
About this guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Text conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
How to get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Chapter 1
Setting up and initializing your i2004 Internet Telephone . . . . . . . . . . . . . . 1
Setup: Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Installing your i2004 Internet Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Initializing your i2004 Internet Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
To reset your i2004 Internet Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
To upgrade firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Chapter 2
Introducing the i2004 Internet Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Your i2004 Internet Telephone: features and services . . . . . . . . . . . . . . . . . . . . . . . . .13
Some useful terms you should know . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Getting to know the i2004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Chapter 3
Configuring the i2004 Internet Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Adjusting the contrast settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Setting preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Setting the idle display of the i2004 Internet Telephone . . . . . . . . . . . . . . . . . . . . . . . .30
Specifying the location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
ii
NN10042-113
[Standard—Nortel Networks Confidential]
Setting time preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Displaying i2004 information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Resetting your i2004 Internet Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Switching the server control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Chapter 4
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Getting started: i2004 functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Placing a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Entering an address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Answering an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Receiving a second call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Placing a conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Placing a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Incoming call options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Sending and receiving instant messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Chapter 5
Managing your calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Accessing the list of Buddies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Changing your presence status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Adding call subjects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Adding reject reasons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Viewing line information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Using the inbox options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Managing your address book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Managing your outbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Chapter 6
Advanced features and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Stock query . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Instant messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Call forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
iii
i2004 Internet Telephone User Guide
[Standard—Nortel Networks Confidential]
Do not Disturb (DND) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
User login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
User logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Appendix A
Using the SIP Multimedia PC Client and the i2004 Internet Telephone . . 69
Appendix B
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Locating the MAC address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Manually restarting your i2004 Internet Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Call does not connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Call is connected but there is no audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Quality of service information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Appendix C
Setting DHCP parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Appendix D
Customer support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
iv
NN10042-113
[Standard—Nortel Networks Confidential]
v
i2004 Internet Telephone User Guide
[Standard—Nortel Networks Confidential]
Tables
Table 1 Initializing options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Table 2 i2004 quick buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Table 3 Alphanumeric dialing exercise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Table 4 Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Table 5 i2004 Internet Telephone icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Table 6 i2004 Internet Telephone functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Table 7 Softkey options for answered calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Table 8 Softkey options for ringing calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Table 9 Setting DHCP configuration parameters . . . . . . . . . . . . . . . . . . . . . . . . .79
Table 10 Setting non-DHCP parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Table 11 Initializing options after setting parameters . . . . . . . . . . . . . . . . . . . . . . .82
Table 12 Separately orderable parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
vi Tables
NN10042-113
[Standard—Nortel Networks Confidential]
vii
i2004 Internet Telephone User Guide
[Standard—Nortel Networks Confidential]
About this guide
Welcome
This guide describes how to setup and get started using your Nortel Networks
i2004 Internet Telephone.
Topics include:
Setting up and initializing your i2004 Internet Telephone
Introducing the i2004 Internet Telephone
Configuring the i2004 Internet Telephone
Making calls
Managing your calls
Advanced features and services
For a brief overview of how to use the SIP Multimedia PC Client to control your
i2004 Internet Telephone, see Appendix A, “Using the SIP Multimedia PC Client
and the i2004 Internet Telephone,” on page 69.
Audience
This guide is intended for subscribers of the i2004 Internet Telephone services and
features.
viii About this guide
NN10042-113
[Standard—Nortel Networks Confidential]
Text conventions
This guide uses the following text conventions:
Acronyms
This guide uses the following acronyms:
bold text Indicates the i2004 softkey you need to press
Example: Press the Ok softkey.
italic text Indicates new terms, document titles
Example: See the i2004 Internet Telephone User
Guide.
DHCP Dynamic Host Configuration Protocol
DTMF Dual Tone Multi Frequency
ERC Express Routing Code
ISDN Integrated Services Digital Network
IM Instant Message
IP Internet Protocol
IPCM Internet Protocol Client Manager
LAN Local Area Network
LCD Liquid Crystal Display
MAC Media Access Control
RTCP Real Time Control Protocol
SIP Session Initiation Protocol
TCP Transmission Control Protocol
URL Universal Resource Locator
VoIP Voice over IP
WAN Wide Area Network
About this guide ix
i2004 Internet Telephone User Guide
[Standard—Nortel Networks Confidential]
Related publications
Other publications related to the i2004 Internet Telephone User Guide:
SIP Multimedia PC Client User Guide
SIP Personal Agent User Guide
How to get help
If you purchased a service contract for your Nortel Networks product from a
distributor or authorized reseller, contact the technical support staff for that
distributor or reseller for assistance.
If you purchased a Nortel Networks service program, contact Nortel Networks
Technical Support. To obtain contact information online, go to the
www.nortelnetworks.com/cgi-bin/comments/comments.cgi URL, then click on
Technical Support.
From the Technical Support page, you can open a Customer Service Request
online or find the telephone number for the nearest Technical Solutions Center.
If you are not connected to the Internet, you can call 1-800-4NORTEL
(1-800-466-7835) to learn the telephone number for the nearest Technical
Solutions Center.
An Express Routing Code (ERC) is available for many Nortel Networks products
and services. When you use an ERC, your call is routed to a technical support
person who specializes in supporting that product or service. To locate an ERC for
your product or service, go to the http://www.nortelnetworks.com/help/contact/
erc/index.html URL.
x About this guide
NN10042-113
[Standard—Nortel Networks Confidential]
1
i2004 Internet Telephone User Guide
[Standard—Nortel Networks Confidential]
Chapter 1
Setting up and initializing your i2004 Internet
Telephone
This section describes how to setup and initialize your i2004 Internet Telephone.
Setup: Before you begin
Before you begin setting up your telephone, check to see that you have the
following components:
i2004 Internet Telephone set
telephone handset
telephone handset cord
i2004 base
AC adapter
ethernet cable
active LAN connection
Tip: Your system administrator must ensure that your network is
prepared for you to setup and initialize your i2004 Internet Telephone.
Tip: Optional hardware buttons can be installed on your i2004 Internet
Telephone. Refer to the installation manual packaged with these optional
devices for further information.
2 Chapter 1 Setting up and initializing your i2004 Internet Telephone
NN10042-113
[Standard—Nortel Networks Confidential]
The following picture shows an i2004 Internet Telephone:
Installing your i2004 Internet Telephone
To connect your i2004 Internet Telephone
1 Connect one end of the handset cord to the handset jack (identified with a
handset icon) on the telephone base, and connect the other end of the handset
cord to the handset.
2 Choose one of the following connections:
Warning: Severe damage will occur if this set is plugged into an ISDN
connection. Contact your administrator to ensure that you plug the set into
a 10/100-BaseT Ethernet jack.
Hold button
Goodbye button
Set lamp
6 Line buttons
Primary line
button
Display
4 softkeys
Navigation
buttons
Handsfree button
with LED
Volume control
Headset button
with LED
Quick buttons
Mute button with LED
Chapter 1 Setting up and initializing your i2004 Internet Telephone 3
i2004 Internet Telephone User Guide
[Standard—Nortel Networks Confidential]
a For a telephone not sharing a LAN access with a PC:
Connect one end of the Ethernet cable to the Ethernet plug (identified
with a network icon) on the telephone, and the other end to your 10/
100-BaseT Ethernet jack.
b For a telephone sharing a LAN access with a PC:
Complete step a and connect one end of a second Ethernet cable to the PC
Ethernet port on the back of the telephone and the other end to the
computer’s Ethernet port.
3 Plug the AC adapter plug into the base of the telephone.
4 Plug the AC adapter into the nearest electrical outlet.
5 Connect the base to the telephone set. To do this you must first ensure that
your power cable and handset cable are properly fitted into the provided slots.
6 Once the power cable and handset cable are secured tightly in place and flush
with the bottom of the phone set, take the base and hinge it into the plastic
slots at the front of the phone set. Then, press the back of the base into the
back of the telephone.
7 To lock the base in place, depress the light gray button at the back of the
phone set while carefully pressing the base into place. Release the button to
lock the base once it is in place.
Tip: If you have trouble locking the base, or if the phone wobbles on
your desktop, re-examine the phones cables to ensure the cables are not
obstructing the base.
4 Chapter 1 Setting up and initializing your i2004 Internet Telephone
NN10042-113
[Standard—Nortel Networks Confidential]
Initializing your i2004 Internet Telephone
When you power up the i2004 Internet Telephone for the first time, you will see
the introduction screen with a flashing Nortel Networks display as shown in the
following picture:
Tip: Your i2004 Internet Telephone may be pre-configured or may
require a partial or total initialization. Refer to Initializing options” on
page 5.
06/06
9:31!am
!!!!!!!!!Nortel!Networks
Chapter 1 Setting up and initializing your i2004 Internet Telephone 5
i2004 Internet Telephone User Guide
[Standard—Nortel Networks Confidential]
Table 1 Initializing options
When you power up your i2004 Internet
Telephone ... Then ....
if the display shows that the server is
unreachable and continuously resets
go to “Setting DHCP parameters” on
page 77 and follow the steps in the order
they appear.
if the telephone successfully connects to the
server and the display prompts you to enter
an activation key
go to “Step 1: Enter an activation key” on
page 6.
01/01 12:00!am
Server!unreachable
Restarting!.!.!.
06/06 9:31!am
Activate
Enter!Activation!Key
And!Press!Ok
AlphaOk
>
6 Chapter 1 Setting up and initializing your i2004 Internet Telephone
NN10042-113
[Standard—Nortel Networks Confidential]
Step 1: Enter an activation key
When the i2004 successfully connects to the server, the Enter Activation Key
screen appears.
if the telephone successfully connects to the
server and the display prompts you for your
login id
the i2004 has been provisioned but a user
has not been assigned. Go to “Step 2:
Logging in to your i2004 Internet
Telephone” on page 7.
if the telephone successfully connects to the
server and the idle display screen appears
you are ready to use your telephone. Go
to Chapter 2, “Introducing the i2004
Internet Telephone,” on page 13.
Tip: You may need to contact your system administrator to determine
the correct information to use during the initialization procedure.
Tip: If your i2004 Internet Telephone cannot locate the server, it will
automatically retry every two minutes. After several attempts, if your
telephone set does not locate the server, contact your system
administrator for assistance.
Table 1 Initializing options
When you power up your i2004 Internet
Telephone ... Then ....
06/06 9:31!am
User!Login
Enter!ID!and!Press
Login:
>!Tom
Login NoAlpha
06/06
9:31!am
!!!!!!!!Welcome
!!!!!!!!OnHook
!!!!!View !!!!!!!!!Servcs !!!!!!!!!DND !!!!!!!!!Config
!!!!!!!Tom
  • Page 1 1
  • Page 2 2
  • Page 3 3
  • Page 4 4
  • Page 5 5
  • Page 6 6
  • Page 7 7
  • Page 8 8
  • Page 9 9
  • Page 10 10
  • Page 11 11
  • Page 12 12
  • Page 13 13
  • Page 14 14
  • Page 15 15
  • Page 16 16
  • Page 17 17
  • Page 18 18
  • Page 19 19
  • Page 20 20
  • Page 21 21
  • Page 22 22
  • Page 23 23
  • Page 24 24
  • Page 25 25
  • Page 26 26
  • Page 27 27
  • Page 28 28
  • Page 29 29
  • Page 30 30
  • Page 31 31
  • Page 32 32
  • Page 33 33
  • Page 34 34
  • Page 35 35
  • Page 36 36
  • Page 37 37
  • Page 38 38
  • Page 39 39
  • Page 40 40
  • Page 41 41
  • Page 42 42
  • Page 43 43
  • Page 44 44
  • Page 45 45
  • Page 46 46
  • Page 47 47
  • Page 48 48
  • Page 49 49
  • Page 50 50
  • Page 51 51
  • Page 52 52
  • Page 53 53
  • Page 54 54
  • Page 55 55
  • Page 56 56
  • Page 57 57
  • Page 58 58
  • Page 59 59
  • Page 60 60
  • Page 61 61
  • Page 62 62
  • Page 63 63
  • Page 64 64
  • Page 65 65
  • Page 66 66
  • Page 67 67
  • Page 68 68
  • Page 69 69
  • Page 70 70
  • Page 71 71
  • Page 72 72
  • Page 73 73
  • Page 74 74
  • Page 75 75
  • Page 76 76
  • Page 77 77
  • Page 78 78
  • Page 79 79
  • Page 80 80
  • Page 81 81
  • Page 82 82
  • Page 83 83
  • Page 84 84
  • Page 85 85
  • Page 86 86
  • Page 87 87
  • Page 88 88
  • Page 89 89
  • Page 90 90
  • Page 91 91
  • Page 92 92
  • Page 93 93
  • Page 94 94
  • Page 95 95
  • Page 96 96
  • Page 97 97
  • Page 98 98
  • Page 99 99
  • Page 100 100

Nortel Networks I2004 User manual

Category
IP phones
Type
User manual

Ask a question and I''ll find the answer in the document

Finding information in a document is now easier with AI