Trendnet TV-IP328PI User guide

Brand: Trendnet

Model: TV-IP328PI

Category: Security cameras

Type: User guide

TRENDnetUser’sGuide  TV‐IP328PI

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©CopyrightTRENDnet.AllRightsReserved. 2

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Contents

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ProductOverview............................................................................4

Features...................................................................................................................4

PackageContents....................................................................................................4

Warnings..................................................................................................................5

Cautions...................................................................................................................5

Planforinstallationlocation............................................................6

Viewingangle..........................................................................................................6

WeatherConditions.................................................................................................6

HardwareInstallation......................................................................7

Cabling.....................................................................................................................7

Waterproofcap.......................................................................................................7

Mountyourcamera.................................................................................................7

LiveView.........................................................................................8

LiveView..................................................................................................................8

Playback...................................................................................................................9

Picture..................................................................................................................10

Configuration..................................................................................10

System–SystemSettings.....................................................................................10

BasicInformation.....................................................................................................................10

TimeSettings...........................................................................................................................11

DST...........................................................................................................................................12

System–Maintenance.........................................................................................12

Upgrade&Maintenance.........................................................................................................12

Log...........................................................................................................................................14

SystemService.........................................................................................................................14

System–Security.................................................................................................15

Authentication.........................................................................................................................15

IPFilter.....................................................................................................................................15

SecurityService........................................................................................................................16

System–UserManagement................................................................................16

UserManagement...................................................................................................................16

OnlineUsers.............................................................................................................................16

Network–BasicSettings......................................................................................17

TCP/IP......................................................................................................................................17

DDNS........................................................................................................................................18

PPPoE.......................................................................................................................................18

Port..........................................................................................................................................19

NAT..........................................................................................................................................19

Network–AdvancedSettings..............................................................................20

SNMP.......................................................................................................................................20

HTTPS.......................................................................................................................................21

QoS..........................................................................................................................................23

802.1x......................................................................................................................................23

IntegrationProtocol.................................................................................................................24

Video/Audio..........................................................................................................24

Video........................................................................................................................................24

ROI...........................................................................................................................................27

Image....................................................................................................................28

DisplaySettings........................................................................................................................28

OSDSettings............................................................................................................................31

PrivateMask............................................................................................................................32

Event‐BasicEvent................................................................................................32

MotionDetection....................................................................................................................32

VideoTampering......................................................................................................................35

Exceptions................................................................................................................................35

TRENDnetUser’sGuide  TV‐IP328PI

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Email........................................................................................................................................36

Storage–ScheduleSettings.................................................................................37

RecordSchedule......................................................................................................................37

Capture....................................................................................................................................39

Storage–StorageManagement...........................................................................40

HDDManagement...................................................................................................................40

Storage–AdvancedSettings................................................................................42

FTP...........................................................................................................................................42

Regulations.....................................................................................44

FederalCommunicationCommissionInterferenceStatement................................44

RoHS....................................................................................................................44

Europe–EUDeclarationofConformity...............................................................45

LimitedWarranty............................................................................46

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TRENDnetUser’sGuide  TV‐IP328PI

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©CopyrightTRENDnet.AllRightsReserved. 4

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ProductOverview

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Features

TRENDnet’s Indoor/Outdoor 4MP H.265 WDR PoE IR Bullet and Dome

NetworkCamerasprovidedayandnightsurveillancewithanightvisionrange

ofupto30m(98ft.)Thesecompactnetworkcamerasdeliveryear‐round

surveillance,eachwithanIP67weatherrated housing to withstand harsh

outdoorenvironments.Recordupto4MPHDvideoat20fpsinaspace‐saving

H.265 compression format. Setup and view live video with included

complimentarysoftwareandmobileapps.



PackageContents

TV‐IP328PIpackageincludes:

• TV‐IP328PI

• QuickInstallationGuide

• CD‐ROM(UtilityandUser’sGuide)

• Cameramountinghardware

• (Optionalpoweradapternotincluded)



Ifanypackagecontentismissingordamaged,pleasecontacttheretailstore,online

retailer,orreseller/distributorfromwhichtheproductwaspurchased.



DrillingTemplate

MountingScrews

NetworkCable

WaterproofAccessories

TRENDnetUser’sGuide  TV‐IP328PI

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Warnings

Seriousinjuryordeathmaybecausedifanyofthesewarningsareneglected. 

Followthesesafetyguardstopreventseriousinjuryordeath.

• If using the power adapter, please choose the power adapter that

meetsthesafetyextralowvoltage(SELV)standardorIEC60950‐1and

LimitedPowerSourcestandard.

• Iftheproductdoesnotworkproperly,pleasecontactyourdealeror

thenearestservicecenter.Neverattempttodisassemblethecamera

yourself. Disassembling the product will void the warranty and may

causeharmorinjury.

• Toreducetheriskoffireorelectricalshock,donotexposethisproduct

torainorwater.

• The installation should be done by a qualified service person and

shouldconformtoallconstructionandelectricregulationsandother

localcodes.

Cautions

Injuryorequipmentdamagemaybecausedifanyofthesecautions are

neglected.Followtheseprecautionstopreventpotentialinjuryormaterial

damage.

• MakesurethepowersupplyvoltageiscorrectbeforeusingtheCamera.

• Donotdropthecameraorsubjecttophysicalshock.

• Donottouchsensormoduleswithfingers.Ifcleaningisnecessary,use

acleanclothwithabitofethanolandwipeitgently.Ifthecamerawill

notbe used for an extended period oftime,putonthelenscapto

protectthesensorfromdirt.

• DonotaimthecameralensatthestronglightsuchastheSunoran

incandescentlamp.Stronglightcandamagethecamerasensor.

• Thesensormaybeburnedoutbyalaserbeam,sowhenanylaser

equipmentisbeingused,makesurethatthesurfaceofthesensorwill

notbeexposedtothelaserbeam.

• Donotplacethecamerainextremelyhot,coldtemperatures(the

operating temperature should be between ‐10°C to 60°C), dusty or

damp environment, and do not expose it to high electromagnetic

radiation.

• Toavoidheataccumulation,goodventilationisrequiredforaproper

operatingenvironment.

• Keepoutofwaterandanyliquid.

• Whileshipping,thecamerashouldbepackedinitsoriginalpacking.

TRENDnetUser’sGuide  TV‐IP328PI

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Planforinstallationlocation

Viewingangle

TheTV‐IP328PIisabulletcamerawithafocusedviewingangle(83horizontal)

thatprovidesnon‐distortedanddetailedimages.Choosethelocationwhere

hasgoodangletoshoottheimageyouexpecttosee.Themotiondetection

areashouldalsobeconsideredwheninstallingthecamera.

WeatherConditions

TheTV‐IP328PIisasmallbulletcamera,whichfitsmostinstallationsindoor

andoutdoor. Thecameracanworkunderawiderangeofweatherconditions.

Forsevereweatherconditions,acamerahousingwithtemperature and

moisture control is recommended. Using the camera in milder weather

conditionswillhelpextendthecamera’sproductlifeandpreservethequality

ofthevideoimage.



• Moisture:Avoiddampormoistenvironmentswheneveryoucan.The

TV‐IP328PIisan IP67 grade water proof camera, and it will workin

moist environments. However, rain may affect the picture quality,

especiallyatnight,watermayreflectthelightfromtheinfra‐red

illuminationanddegradepicturequality.

• Temperature:TV‐IP328PIworkswithinaspecifiedtemperaturerange.

Areaswithseveretemperaturesshouldbeavoidedwheninstallingthe

camera.It’srecommendedthatyouuseanenclosurewithaheaterand

blower if you plan on using this camera outside of the specified

temperaturerange.

• Sunlight:Avoiddirectsunlightexposure.Directsunlightwilldamage

theimagesensor.Ifsunlightisnecessaryforyourviewingpurposes,

provideprotectionfortheimagesensor.

• Lighting:Considerinstallingyourcamerafacesthesamedirectionof

thelightsources.Shootingimageswithtop‐downpositionoutdooror

nexttotheexistinglightsourcearegoodchoices.Avoidthelightsource

ifitcreatesashadethatdarkenstheviewingarea

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TRENDnetUser’sGuide  TV‐IP328PI

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HardwareInstallation

Cabling

It’s recommended that the wiring the cable in your home or office by a

professional.Ifyoualreadyhavethecabledeployed,makesurethecableand

theconnectorsmeetthecategory5Ethernetcablestandards.Atleast2pairs

oftwistedlinesarerequiredforpoweranddata.Poorcablequalitymaycause

unexpectedproblems.Testingyourcableorrunninganewcableissuggested

fornewcamerainstallation.

Waterproofcap

TheTV‐IP328PIitself isIP66grade wateranddustproof.There isaset of

networkcablewaterproofcapsthatcomeswiththepackageaswell.Run

yourcablegoingthroughtheaccessories,andthencrimpthecablewithan

RJ45module.Pluginthenetworkcableandthentightenthewaterproofcap

topreventwaterrunningintocamerathroughthecable.



Mountyourcamera

Steps:

1. Pastethedrilltemplatetothedesiredmountingpositionontheceiling.

2. Drillthescrewholesintheceilingaccordingtothesupplieddrilltemplate.

Note:

Drillthecablehole,ifadoptingceilingoutlettoroutethecable.

3‐Ø4mm

DrillTemplate

Cable

Hole

Side

Opening

Screw

Hole



3. Routethecablesthroughthecablehole(optional),orthesideopening.

4. Fixthecameraontheceilingwithsuppliedscrews.

TRENDnetUser’sGuide  TV‐IP328PI

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LiveView

UseMiraapporVMStoactivateandsetupthecamera,ifyouwouldliketo

accesscamera’sconfigurationpage,pleasefindthecameraIPfromCamera

UtilityorMiraVMStoaccessit.

LiveView

Theliveviewpageallowsyoutoviewthereal‐timevideo,captureimages,

andconfigurevideoparameters.Loginthenetworkcameratoenterthelive

viewpage,oryoucanclickLiveViewonthemenubarofthemainpageto

entertheliveviewpage.



MenuBar:

ClickeachtabtoenterLiveView,Playback,Picture,andConfigurationpage

respectively.

LiveViewWindow:

Displaythelivevideo.

Toolbar:

Toolbarallowsyoutoadjusttheliveviewwindowsize,thestreamtype,and

theplug‐ins.Italsoallowsyoutoprocesstheoperationsontheliveviewpage,

e.g., start/stop live view, capture, record, audio on/off, two‐way audio,

start/stopdigitalzoom,etc.

ForIE(InternetExplorer)users,plug‐insaswebcomponentsandquicktime

are selectable.Andfor Non‐IEusers, webcomponents, quick time, VLC or

MJPEGisselectableiftheyaresupportedbythewebbrowser.

Note:

Forcamerathatsupportsplug‐infreeliveview,whenGoogleChrome45and

itsaboveversionorMozillaFirefox52anditsaboveversionareused,plug‐in

installationisnotrequired.ButPictureandPlaybackfunctionsarehidden.To

usementionedfunctionviawebbrowser,changetotheirlowerversions,or

changetoInternetExplorer8.0anditsaboveversion.

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Icon Description

/  Start/Stopliveview.

 4:3windowsize.

 16:9windowsize.

 Originalwidowsize.

 Self‐adaptivewindowsize.

 Originalratiowindowsize.

, ,etc.

Liveviewwiththedifferentvideostreams.

 Clicktoselectthethird‐partyplug‐in.

 Manuallycapturethepicture.

/  Manuallystart/stoprecording.

/  Start/stopdigitalzoomfunction.



Playback

Youcanplaybackthevideorecordingonthenetworkstorageanddownload

thevideoclipandsnapshotstoyourlocalcomputer.



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Picture

Youcanplaybackthesnapshotsonthenetworkstorageanddownloadthe

imagestoyourlocalcomputer.





Configuration

System–SystemSettings

BasicInformation



IntheSystemSettings,youcanedittheDeviceNameandDeviceNo.Other

information of the network camera, such as Model, Serial No., Firmware

Version,EncodingVersion,NumberofChannels,NumberofHDDs,Number

ofAlarmInputandNumberofAlarmOutputaredisplayed.Theinformation

cannot be changed in this menu. It is the reference for maintenance or

modificationinfuture.

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

TimeSettings



1. SelecttheTimeZoneofyourlocationfromthedrop‐downmenu.

2. ConfiguretheNTPsettings.

(1) ClicktoenabletheNTPfunction.

(2) Configurethefollowingsettings:

ServerAddress:IPaddressofNTPserver.

NTPPort:PortofNTPserver.

Interval:Thetimeintervalbetweenthetwosynchronizingactions

withNTPserver.



(3) (Optional) You can click the Test button to test the time

synchronizationfunctionviaNTPserver.



Note:Ifthecameraisconnectedtoapublicnetwork,youshoulduseaNTP

serverthathasa time synchronizationfunction, such as the server atthe

NationalTimeCenter(IPAddress:210.72.145.44).Ifthecameraissetina

customizednetwork,NTPsoftwarecanbeusedtoestablishaNTPserverfor

timesynchronization.



Configurethemanualtimesynchronization.

(1) ChecktheManualTimeSync.toenablethemanualtime

synchronizationfunction.

(2) Clicktheicon toselectthedate,timefromthepop‐upcalendar.

(3) (Optional)YoucancheckSync.withcomputertimeitemto

synchronizethetimeofthedevicewiththatofthelocalPC.



ClickSavetosavethesettings.



TRENDnetUser’sGuide  TV‐IP328PI

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

DST



DaylightSavingTime(DST)isawayofmakingbetteruseofthe natural

daylightbysettingyourclockforwardonehourduringthesummermonths,

andbackagaininthefall.

ConfiguretheDSTaccordingtoyouractualdemand.

Steps:

1. EntertheDSTconfigurationinterface.

Configuration>System>SystemSettings>DST

2. Selectthestarttimeandtheendtime.

3. SelecttheDSTBias.

4. ClickSavetoactivatethesettings.



System–Maintenance

Upgrade&Maintenance



Theupgrade&maintenanceinterfaceallowsyoutoprocesstheoperations,

including reboot, partly restore, restore to default, export/import the

configurationfiles,andupgradethedevice.

 Reboot:Restartthedevice.

 Restore:Resetalltheparameters,excepttheIPparametersanduser

information,tothedefaultsettings.

 Default:Restorealltheparameterstothefactorydefault.

 InformationExport

DeviceParameters:clicktoexportthecurrentconfigurationfileofthe

camera.

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

Thisoperationrequiresadminpasswordtoproceed.

Fortheexportedfile,youalsohavetocreateanencryptionpassword.

Theencryptionpasswordisrequiredwhenyouimportthefiletoother

cameras.

DiagnoseInformation:clicktodownloadlogandsysteminformation.

 ImportConfig.File

Configurationfileisusedforthebatchconfigurationofthecameras.

Steps:

1. ClickBrowsetoselectthesavedconfigurationfile.

2. ClickImportandinputtheencryptionpasswordthatyousetduring

exporting.

Note:Youneedtorebootthecameraafterimportingconfigurationfile.

 Upgrade:Upgradethedevicetoacertainversion.

Steps:

1. Selectfirmwareorfirmwaredirectorytolocatetheupgradefile.

Firmware:Locatetheexactpathoftheupgradefile.

FirmwareDirectory:Onlythedirectorytheupgradefilebelongsto

isrequired.



2. ClickBrowsetoselectthelocalupgradefileandthenclickUpgrade

tostartremoteupgrade.

Note: The upgrading process will take 1 to 10 minutes. Please don't

disconnect power of the camera during the process, and the camera

rebootsautomaticallyafterupgrade.



TRENDnetUser’sGuide  TV‐IP328PI

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

Log



Theoperation,alarm,exceptionandinformationofthecameracanbestored

inlogfiles.Youcanalsoexportthelogfilesonyourdemand.

1. Setthelogsearchconditionstospecifythesearch,includingtheMajor

Type,MinorType,StartTimeandEndTime.

2. ClickSearchtosearchlogfiles.Thematchedlogfileswillbedisplayedon

theloglistinterface.

3. Toexportthelogfiles,clickExporttosavethelogfiles.



SystemService



System service settings refer to the software and hardware service the

camera supports. Supported functions vary according to the different

cameras.ForthecamerassupportIRLED,ABF(AutoBackFocus),AutoDefog,

orStatusLED,youcanselecttoenableordisablethecorrespondingservice

accordingtotheactualdemands.

TRENDnetUser’sGuide  TV‐IP328PI



System–Security

Authentication



Youcanspecificallysecurethestreamdataofliveview.

1. SetupauthenticationmethodforRTSPauthenticationandWEB

authentication.

Caution:

Digestistherecommendedauthenticationmethodforbetterdata

security.Youmustbeawareoftheriskifyouadoptbasicasthe

authenticationmethod.

2. ClickSavetosavethesettings.



IPFilter



1. CheckthecheckboxofEnableIPAddressFilter.

2. SelectthetypeofIPAddressFilterinthedrop‐downlist,Forbiddenand

Allowedareselectable.

3. SettheIPAddressFilterlist.

 AddanIPAddress

Steps:

(1) ClicktheAddtoaddanIP.

(2) InputtheIPAdreess.

(3) ClicktheOKtofinishadding.



TRENDnetUser’sGuide  TV‐IP328PI



 ModifyanIPAddress

Steps:

(1) Left‐clickanIPaddressfromfilterlistandclickModify.

(2) ModifytheIPaddressinthetextfiled.

(3) ClicktheOKtofinishmodifying.

 DeleteanIPAddressorIPAddresses.

SelecttheIPaddress(es)andclickDelete.

4. ClickSavetosavethesettings.

SecurityService



IllegalLoginLock:itisusedtolimittheuserloginattempts.Loginattempt

fromtheIPaddressisrejectedifadminuserperforms7faileduser

name/passwordattempts(5timesfortheoperator/user).

Note:IftheIPaddressisrejected,youcantrytologinthedeviceafter30

minutes.

System–UserManagement

UserManagement



Theadminuserhasallpermissionsbydefaultandcan

create/modify/deleteotheraccounts.

Theadminusercannotbedeletedandyoucanonlychangetheadmin

password.

Notes:

● Upto31useraccountscanbecreated.

● Users of different levels own different default permissions.

Operatoranduserareselectable.

OnlineUsers



TRENDnetUser’sGuide  TV‐IP328PI



You can see the current users who are visiting the device through this

interface. User information, such as user name, level, IP address, and

operationtime,isdisplayedintheUserList.



Network–BasicSettings

TCP/IP



Configurethebasicnetworksettings,includingtheNICType,IPv4orIPv6

Address,IPv4orIPv6SubnetMask,IPv4orIPv6DefaultGateway,MTU

settingsandMulticastAddress.

(Optional)CheckthecheckboxofEnableMulticastDiscovery,andthen

theonlinenetworkcameracanbeautomaticallydetectedbyclient

softwareviaprivatemulticastprotocolintheLAN.

ConfiguretheDNSserver.InputthepreferredDNSserver,andalternate

DNSserver.

ClickSavetosavetheabovesettings.

Notes:



 ThevalidvaluerangeofMTUis1280to1500.

 TheMulticastsendsastreamtothemulticastgroupaddressandallows

multipleclientstoacquirethestreamatthesametimebyrequestinga

copyfromthemulticastgroupaddress.Beforeutilizingthisfunction,

youhavetoenabletheMulticastfunctionofyourrouter.

 Arebootisrequiredforthesettingstotakeeffect.



TRENDnetUser’sGuide  TV‐IP328PI



DDNS



1. ChecktheEnableDDNScheckboxtoenablethisfeature.

2. SelectDDNSType.NO‐IP.

Steps:

(1) EntertheServerAddressaswww.noip.com

(2) EntertheDomainnameyouregistered.

(3) EntertheUserNameandPassword.

(4) ClickSaveandthenyoucanviewthecamerawiththe

domainname.



PPPoE



1. ChecktheEnablePPPoEcheckboxtoenablethisfeature.

2. EnterUserName,Password,andConfirmpasswordforPPPoEaccess.

Note:

TheUserNameandPasswordshouldbeassignedbyyourISP.



Foryourprivacyandtobetterprotectyoursystemagainstsecurityrisks,

westronglyrecommendtheuseofstrongpasswordsforallfunctionsand

network devices. The password should be something of your own

choosing(usingaminimumof8characters,includingatleastthreeof

thefollowingcategories:uppercaseletters,lowercaseletters,numbers

andspecialcharacters)inordertoincreasethesecurityofyourproduct.



Properconfigurationofallpasswordsandothersecuritysettingsisthe

responsibilityoftheinstallerand/orend‐user.

3. ClickSavetosaveandexittheinterface.

TRENDnetUser’sGuide  TV‐IP328PI



Port



HTTPPort:Thedefaultportnumberis80,anditcanbechangedtoany

portNo.whichisnotoccupied.

RTSPPort:Thedefaultportnumberis554anditcanbechangedtoany

portNo.rangesfrom1to65535.

HTTPSPort:Thedefaultportnumberis443,anditcanbechangedto

anyportNo.whichisnotoccupied.

Server Port: The default server port number is 8000, and it can be

changedtoanyportNo.rangesfrom2000to65535.



NAT



NATinterfaceallowsyoutoconfiguretheUPnP™parameters.

UniversalPlugandPlay(UPnP™)isanetworkingarchitecturethatprovides

compatibilityamongnetworkingequipment,softwareandotherhardware

devices.TheUPnPprotocolallowsdevicestoconnectseamlessly and to

simplify the implementation of networks in the home and corporate

environments.

Withthefunctionenabled,youdon’tneedtoconfiguretheportmappingfor

eachport,andthecameraisconnectedtotheWideAreaNetworkviathe

router.

TRENDnetUser’sGuide  TV‐IP328PI



1. CheckthecheckboxtoenabletheUPnP™function.

Note:

OnlywhentheUPnP™functionisenabled,portsofthecameraare

active.

2. Chooseafriendlynameforthecamera,oryoucanusethedefault

name.

3. Selecttheportmappingmode.ManualandAutoareselectable.

Note:

IfyouselectAuto,youshouldenableUPnP™functionontherouter.

IfyouselectManual,youcancustomizethevalueoftheexternalport

andcompleteportmappingsettingsonroutermanually.

4. ClickSavetosavethesettings.



Network–AdvancedSettings

SNMP



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Trendnet TV-IP328PI User guide

Brand: Trendnet

Model: TV-IP328PI

Category: Security cameras

Type: User guide

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italiano: Trendnet TV-IP328PI Guida utente

Trendnet TV-IP328PI User guide

Trendnet TV-IP328PI User guide

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