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TV-IP328PI

Trendnet TV-IP328PI User guide

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TRENDnetUser’sGuide TV‐IP328PI
©CopyrightTRENDnet.AllRightsReserved. 2
Contents
ProductOverview............................................................................4
Features...................................................................................................................4
PackageContents....................................................................................................4
Warnings..................................................................................................................5
Cautions...................................................................................................................5
Planforinstallationlocation............................................................6
Viewingangle..........................................................................................................6
WeatherConditions.................................................................................................6
HardwareInstallation......................................................................7
Cabling.....................................................................................................................7
Waterproofcap.......................................................................................................7
Mountyourcamera.................................................................................................7
LiveView.........................................................................................8
LiveView..................................................................................................................8
Playback...................................................................................................................9
Picture..................................................................................................................10
Configuration..................................................................................10
System–SystemSettings.....................................................................................10
BasicInformation.....................................................................................................................10
TimeSettings...........................................................................................................................11
DST...........................................................................................................................................12
System–Maintenance.........................................................................................12
Upgrade&Maintenance.........................................................................................................12
Log...........................................................................................................................................14
SystemService.........................................................................................................................14
System–Security.................................................................................................15
Authentication.........................................................................................................................15
IPFilter.....................................................................................................................................15
SecurityService........................................................................................................................16
System–UserManagement................................................................................16
UserManagement...................................................................................................................16
OnlineUsers.............................................................................................................................16
Network–BasicSettings......................................................................................17
TCP/IP......................................................................................................................................17
DDNS........................................................................................................................................18
PPPoE.......................................................................................................................................18
Port..........................................................................................................................................19
NAT..........................................................................................................................................19
Network–AdvancedSettings..............................................................................20
SNMP.......................................................................................................................................20
HTTPS.......................................................................................................................................21
QoS..........................................................................................................................................23
802.1x......................................................................................................................................23
IntegrationProtocol.................................................................................................................24
Video/Audio..........................................................................................................24
Video........................................................................................................................................24
ROI...........................................................................................................................................27
Image....................................................................................................................28
DisplaySettings........................................................................................................................28
OSDSettings............................................................................................................................31
PrivateMask............................................................................................................................32
Event‐BasicEvent................................................................................................32
MotionDetection....................................................................................................................32
VideoTampering......................................................................................................................35
Exceptions................................................................................................................................35
TRENDnetUser’sGuide TV‐IP328PI
©CopyrightTRENDnet.AllRightsReserved. 3
Email........................................................................................................................................36
Storage–ScheduleSettings.................................................................................37
RecordSchedule......................................................................................................................37
Capture....................................................................................................................................39
Storage–StorageManagement...........................................................................40
HDDManagement...................................................................................................................40
Storage–AdvancedSettings................................................................................42
FTP...........................................................................................................................................42
Regulations.....................................................................................44
FederalCommunicationCommissionInterferenceStatement................................44
RoHS....................................................................................................................44
Europe–EUDeclarationofConformity...............................................................45
LimitedWarranty............................................................................46
TRENDnetUser’sGuide TV‐IP328PI
©CopyrightTRENDnet.AllRightsReserved. 4
ProductOverview
Features
TRENDnet’s Indoor/Outdoor 4MP H.265 WDR PoE IR Bullet and Dome
NetworkCamerasprovidedayandnightsurveillancewithanightvisionrange
ofupto30m(98ft.)Thesecompactnetworkcamerasdeliveryear‐round
surveillance,eachwithanIP67weatherrated housing to withstand harsh
outdoorenvironments.Recordupto4MPHDvideoat20fpsinaspace‐saving
H.265 compression format. Setup and view live video with included
complimentarysoftwareandmobileapps.
PackageContents
TV‐IP328PIpackageincludes:
• TV‐IP328PI
• QuickInstallationGuide
• CD‐ROM(UtilityandUser’sGuide)
• Cameramountinghardware
• (Optionalpoweradapternotincluded)
Ifanypackagecontentismissingordamaged,pleasecontacttheretailstore,online
retailer,orreseller/distributorfromwhichtheproductwaspurchased.
DrillingTemplate
MountingScrews
NetworkCable
WaterproofAccessories
TRENDnetUser’sGuide TV‐IP328PI
©CopyrightTRENDnet.AllRightsReserved. 5
Warnings
Seriousinjuryordeathmaybecausedifanyofthesewarningsareneglected.
Followthesesafetyguardstopreventseriousinjuryordeath.
• If using the power adapter, please choose the power adapter that
meetsthesafetyextralowvoltage(SELV)standardorIEC60950‐1and
LimitedPowerSourcestandard.
• Iftheproductdoesnotworkproperly,pleasecontactyourdealeror
thenearestservicecenter.Neverattempttodisassemblethecamera
yourself. Disassembling the product will void the warranty and may
causeharmorinjury.
• Toreducetheriskoffireorelectricalshock,donotexposethisproduct
torainorwater.
• The installation should be done by a qualified service person and
shouldconformtoallconstructionandelectricregulationsandother
localcodes.
Cautions
Injuryorequipmentdamagemaybecausedifanyofthesecautions are
neglected.Followtheseprecautionstopreventpotentialinjuryormaterial
damage.
• MakesurethepowersupplyvoltageiscorrectbeforeusingtheCamera.
• Donotdropthecameraorsubjecttophysicalshock.
• Donottouchsensormoduleswithfingers.Ifcleaningisnecessary,use
acleanclothwithabitofethanolandwipeitgently.Ifthecamerawill
notbe used for an extended period oftime,putonthelenscapto
protectthesensorfromdirt.
• DonotaimthecameralensatthestronglightsuchastheSunoran
incandescentlamp.Stronglightcandamagethecamerasensor.
• Thesensormaybeburnedoutbyalaserbeam,sowhenanylaser
equipmentisbeingused,makesurethatthesurfaceofthesensorwill
notbeexposedtothelaserbeam.
• Donotplacethecamerainextremelyhot,coldtemperatures(the
operating temperature should be between ‐10°C to 60°C), dusty or
damp environment, and do not expose it to high electromagnetic
radiation.
• Toavoidheataccumulation,goodventilationisrequiredforaproper
operatingenvironment.
• Keepoutofwaterandanyliquid.
• Whileshipping,thecamerashouldbepackedinitsoriginalpacking.
TRENDnetUser’sGuide TV‐IP328PI
©CopyrightTRENDnet.AllRightsReserved. 6
Planforinstallationlocation
Viewingangle
TheTV‐IP328PIisabulletcamerawithafocusedviewingangle(83horizontal)
thatprovidesnon‐distortedanddetailedimages.Choosethelocationwhere
hasgoodangletoshoottheimageyouexpecttosee.Themotiondetection
areashouldalsobeconsideredwheninstallingthecamera.
WeatherConditions
TheTV‐IP328PIisasmallbulletcamera,whichfitsmostinstallationsindoor
andoutdoor. Thecameracanworkunderawiderangeofweatherconditions.
Forsevereweatherconditions,acamerahousingwithtemperature and
moisture control is recommended. Using the camera in milder weather
conditionswillhelpextendthecamera’sproductlifeandpreservethequality
ofthevideoimage.
• Moisture:Avoiddampormoistenvironmentswheneveryoucan.The
TV‐IP328PIisan IP67 grade water proof camera, and it will workin
moist environments. However, rain may affect the picture quality,
especiallyatnight,watermayreflectthelightfromtheinfra‐red
illuminationanddegradepicturequality.
• Temperature:TV‐IP328PIworkswithinaspecifiedtemperaturerange.
Areaswithseveretemperaturesshouldbeavoidedwheninstallingthe
camera.It’srecommendedthatyouuseanenclosurewithaheaterand
blower if you plan on using this camera outside of the specified
temperaturerange.
• Sunlight:Avoiddirectsunlightexposure.Directsunlightwilldamage
theimagesensor.Ifsunlightisnecessaryforyourviewingpurposes,
provideprotectionfortheimagesensor.
• Lighting:Considerinstallingyourcamerafacesthesamedirectionof
thelightsources.Shootingimageswithtop‐downpositionoutdooror
nexttotheexistinglightsourcearegoodchoices.Avoidthelightsource
ifitcreatesashadethatdarkenstheviewingarea
TRENDnetUser’sGuide TV‐IP328PI
©CopyrightTRENDnet.AllRightsReserved. 7
HardwareInstallation
Cabling
It’s recommended that the wiring the cable in your home or office by a
professional.Ifyoualreadyhavethecabledeployed,makesurethecableand
theconnectorsmeetthecategory5Ethernetcablestandards.Atleast2pairs
oftwistedlinesarerequiredforpoweranddata.Poorcablequalitymaycause
unexpectedproblems.Testingyourcableorrunninganewcableissuggested
fornewcamerainstallation.
Waterproofcap
TheTV‐IP328PIitself isIP66grade wateranddustproof.There isaset of
networkcablewaterproofcapsthatcomeswiththepackageaswell.Run
yourcablegoingthroughtheaccessories,andthencrimpthecablewithan
RJ45module.Pluginthenetworkcableandthentightenthewaterproofcap
topreventwaterrunningintocamerathroughthecable.
Mountyourcamera
Steps:
1. Pastethedrilltemplatetothedesiredmountingpositionontheceiling.
2. Drillthescrewholesintheceilingaccordingtothesupplieddrilltemplate.
Note:
Drillthecablehole,ifadoptingceilingoutlettoroutethecable.
3‐Ø4mm
DrillTemplate
Cable
Hole
Side
Opening
Screw
Hole
3. Routethecablesthroughthecablehole(optional),orthesideopening.
4. Fixthecameraontheceilingwithsuppliedscrews.
TRENDnetUser’sGuide TV‐IP328PI
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LiveView
UseMiraapporVMStoactivateandsetupthecamera,ifyouwouldliketo
accesscamera’sconfigurationpage,pleasefindthecameraIPfromCamera
UtilityorMiraVMStoaccessit.
LiveView
Theliveviewpageallowsyoutoviewthereal‐timevideo,captureimages,
andconfigurevideoparameters.Loginthenetworkcameratoenterthelive
viewpage,oryoucanclickLiveViewonthemenubarofthemainpageto
entertheliveviewpage.
MenuBar:
ClickeachtabtoenterLiveView,Playback,Picture,andConfigurationpage
respectively.
LiveViewWindow:
Displaythelivevideo.
Toolbar:
Toolbarallowsyoutoadjusttheliveviewwindowsize,thestreamtype,and
theplug‐ins.Italsoallowsyoutoprocesstheoperationsontheliveviewpage,
e.g., start/stop live view, capture, record, audio on/off, two‐way audio,
start/stopdigitalzoom,etc.
ForIE(InternetExplorer)users,plug‐insaswebcomponentsandquicktime
are selectable.Andfor Non‐IEusers, webcomponents, quick time, VLC or
MJPEGisselectableiftheyaresupportedbythewebbrowser.
Note:
Forcamerathatsupportsplug‐infreeliveview,whenGoogleChrome45and
itsaboveversionorMozillaFirefox52anditsaboveversionareused,plug‐in
installationisnotrequired.ButPictureandPlaybackfunctionsarehidden.To
usementionedfunctionviawebbrowser,changetotheirlowerversions,or
changetoInternetExplorer8.0anditsaboveversion.
TRENDnetUser’sGuide TV‐IP328PI
©CopyrightTRENDnet.AllRightsReserved. 9
Icon Description
/ Start/Stopliveview.
4:3windowsize.
16:9windowsize.
Originalwidowsize.
Self‐adaptivewindowsize.
Originalratiowindowsize.
, ,etc.
Liveviewwiththedifferentvideostreams.
Clicktoselectthethird‐partyplug‐in.
Manuallycapturethepicture.
/ Manuallystart/stoprecording.
/ Start/stopdigitalzoomfunction.
Playback
Youcanplaybackthevideorecordingonthenetworkstorageanddownload
thevideoclipandsnapshotstoyourlocalcomputer.
TRENDnetUser’sGuide TV‐IP328PI
©CopyrightTRENDnet.AllRightsReserved. 10
Picture
Youcanplaybackthesnapshotsonthenetworkstorageanddownloadthe
imagestoyourlocalcomputer.

Configuration
System–SystemSettings
BasicInformation
IntheSystemSettings,youcanedittheDeviceNameandDeviceNo.Other
information of the network camera, such as Model, Serial No., Firmware
Version,EncodingVersion,NumberofChannels,NumberofHDDs,Number
ofAlarmInputandNumberofAlarmOutputaredisplayed.Theinformation
cannot be changed in this menu. It is the reference for maintenance or
modificationinfuture.
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TimeSettings
1. SelecttheTimeZoneofyourlocationfromthedrop‐downmenu.
2. ConfiguretheNTPsettings.
(1) ClicktoenabletheNTPfunction.
(2) Configurethefollowingsettings:
ServerAddress:IPaddressofNTPserver.
NTPPort:PortofNTPserver.
Interval:Thetimeintervalbetweenthetwosynchronizingactions
withNTPserver.
(3) (Optional) You can click the Test button to test the time
synchronizationfunctionviaNTPserver.
Note:Ifthecameraisconnectedtoapublicnetwork,youshoulduseaNTP
serverthathasa time synchronizationfunction, such as the server atthe
NationalTimeCenter(IPAddress:210.72.145.44).Ifthecameraissetina
customizednetwork,NTPsoftwarecanbeusedtoestablishaNTPserverfor
timesynchronization.
Configurethemanualtimesynchronization.
(1) ChecktheManualTimeSync.toenablethemanualtime
synchronizationfunction.
(2) Clicktheicon toselectthedate,timefromthepop‐upcalendar.
(3) (Optional)YoucancheckSync.withcomputertimeitemto
synchronizethetimeofthedevicewiththatofthelocalPC.
ClickSavetosavethesettings.

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DST
DaylightSavingTime(DST)isawayofmakingbetteruseofthe natural
daylightbysettingyourclockforwardonehourduringthesummermonths,
andbackagaininthefall.
ConfiguretheDSTaccordingtoyouractualdemand.
Steps:
1. EntertheDSTconfigurationinterface.
Configuration>System>SystemSettings>DST
2. Selectthestarttimeandtheendtime.
3. SelecttheDSTBias.
4. ClickSavetoactivatethesettings.
System–Maintenance
Upgrade&Maintenance
Theupgrade&maintenanceinterfaceallowsyoutoprocesstheoperations,
including reboot, partly restore, restore to default, export/import the
configurationfiles,andupgradethedevice.
Reboot:Restartthedevice.
Restore:Resetalltheparameters,excepttheIPparametersanduser
information,tothedefaultsettings.
Default:Restorealltheparameterstothefactorydefault.
InformationExport
DeviceParameters:clicktoexportthecurrentconfigurationfileofthe
camera.
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Thisoperationrequiresadminpasswordtoproceed.
Fortheexportedfile,youalsohavetocreateanencryptionpassword.
Theencryptionpasswordisrequiredwhenyouimportthefiletoother
cameras.
DiagnoseInformation:clicktodownloadlogandsysteminformation.
ImportConfig.File
Configurationfileisusedforthebatchconfigurationofthecameras.
Steps:
1. ClickBrowsetoselectthesavedconfigurationfile.
2. ClickImportandinputtheencryptionpasswordthatyousetduring
exporting.
Note:Youneedtorebootthecameraafterimportingconfigurationfile.
Upgrade:Upgradethedevicetoacertainversion.
Steps:
1. Selectfirmwareorfirmwaredirectorytolocatetheupgradefile.
Firmware:Locatetheexactpathoftheupgradefile.
FirmwareDirectory:Onlythedirectorytheupgradefilebelongsto
isrequired.
2. ClickBrowsetoselectthelocalupgradefileandthenclickUpgrade
tostartremoteupgrade.
Note: The upgrading process will take 1 to 10 minutes. Please don't
disconnect power of the camera during the process, and the camera
rebootsautomaticallyafterupgrade.
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Log
Theoperation,alarm,exceptionandinformationofthecameracanbestored
inlogfiles.Youcanalsoexportthelogfilesonyourdemand.
1. Setthelogsearchconditionstospecifythesearch,includingtheMajor
Type,MinorType,StartTimeandEndTime.
2. ClickSearchtosearchlogfiles.Thematchedlogfileswillbedisplayedon
theloglistinterface.
3. Toexportthelogfiles,clickExporttosavethelogfiles.
SystemService
System service settings refer to the software and hardware service the
camera supports. Supported functions vary according to the different
cameras.ForthecamerassupportIRLED,ABF(AutoBackFocus),AutoDefog,
orStatusLED,youcanselecttoenableordisablethecorrespondingservice
accordingtotheactualdemands.
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System–Security
Authentication
Youcanspecificallysecurethestreamdataofliveview.
1. SetupauthenticationmethodforRTSPauthenticationandWEB
authentication.
Caution:
Digestistherecommendedauthenticationmethodforbetterdata
security.Youmustbeawareoftheriskifyouadoptbasicasthe
authenticationmethod.
2. ClickSavetosavethesettings.
IPFilter
1. CheckthecheckboxofEnableIPAddressFilter.
2. SelectthetypeofIPAddressFilterinthedrop‐downlist,Forbiddenand
Allowedareselectable.
3. SettheIPAddressFilterlist.
AddanIPAddress
Steps:
(1) ClicktheAddtoaddanIP.
(2) InputtheIPAdreess.
(3) ClicktheOKtofinishadding.
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ModifyanIPAddress
Steps:
(1) Left‐clickanIPaddressfromfilterlistandclickModify.
(2) ModifytheIPaddressinthetextfiled.
(3) ClicktheOKtofinishmodifying.
DeleteanIPAddressorIPAddresses.
SelecttheIPaddress(es)andclickDelete.
4. ClickSavetosavethesettings.
SecurityService
IllegalLoginLock:itisusedtolimittheuserloginattempts.Loginattempt
fromtheIPaddressisrejectedifadminuserperforms7faileduser
name/passwordattempts(5timesfortheoperator/user).
Note:IftheIPaddressisrejected,youcantrytologinthedeviceafter30
minutes.
System–UserManagement
UserManagement
Theadminuserhasallpermissionsbydefaultandcan
create/modify/deleteotheraccounts.
Theadminusercannotbedeletedandyoucanonlychangetheadmin
password.
Notes:
● Upto31useraccountscanbecreated.
● Users of different levels own different default permissions.
Operatoranduserareselectable.
OnlineUsers
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You can see the current users who are visiting the device through this
interface. User information, such as user name, level, IP address, and
operationtime,isdisplayedintheUserList.
Network–BasicSettings
TCP/IP
1.
Configurethebasicnetworksettings,includingtheNICType,IPv4orIPv6
Address,IPv4orIPv6SubnetMask,IPv4orIPv6DefaultGateway,MTU
settingsandMulticastAddress.
2.
(Optional)CheckthecheckboxofEnableMulticastDiscovery,andthen
theonlinenetworkcameracanbeautomaticallydetectedbyclient
softwareviaprivatemulticastprotocolintheLAN.
3.
ConfiguretheDNSserver.InputthepreferredDNSserver,andalternate
DNSserver.
4.
ClickSavetosavetheabovesettings.
Notes:

ThevalidvaluerangeofMTUis1280to1500.
TheMulticastsendsastreamtothemulticastgroupaddressandallows
multipleclientstoacquirethestreamatthesametimebyrequestinga
copyfromthemulticastgroupaddress.Beforeutilizingthisfunction,
youhavetoenabletheMulticastfunctionofyourrouter.
Arebootisrequiredforthesettingstotakeeffect.
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DDNS
1. ChecktheEnableDDNScheckboxtoenablethisfeature.
2. SelectDDNSType.NO‐IP.
Steps:
(1) EntertheServerAddressaswww.noip.com
(2) EntertheDomainnameyouregistered.
(3) EntertheUserNameandPassword.
(4) ClickSaveandthenyoucanviewthecamerawiththe
domainname.
PPPoE
1. ChecktheEnablePPPoEcheckboxtoenablethisfeature.
2. EnterUserName,Password,andConfirmpasswordforPPPoEaccess.
Note:
TheUserNameandPasswordshouldbeassignedbyyourISP.
Foryourprivacyandtobetterprotectyoursystemagainstsecurityrisks,
westronglyrecommendtheuseofstrongpasswordsforallfunctionsand
network devices. The password should be something of your own
choosing(usingaminimumof8characters,includingatleastthreeof
thefollowingcategories:uppercaseletters,lowercaseletters,numbers
andspecialcharacters)inordertoincreasethesecurityofyourproduct.
Properconfigurationofallpasswordsandothersecuritysettingsisthe
responsibilityoftheinstallerand/orend‐user.
3. ClickSavetosaveandexittheinterface.
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Port
HTTPPort:Thedefaultportnumberis80,anditcanbechangedtoany
portNo.whichisnotoccupied.
RTSPPort:Thedefaultportnumberis554anditcanbechangedtoany
portNo.rangesfrom1to65535.
HTTPSPort:Thedefaultportnumberis443,anditcanbechangedto
anyportNo.whichisnotoccupied.
Server Port: The default server port number is 8000, and it can be
changedtoanyportNo.rangesfrom2000to65535.
NAT
NATinterfaceallowsyoutoconfiguretheUPnP™parameters.
UniversalPlugandPlay(UPnP™)isanetworkingarchitecturethatprovides
compatibilityamongnetworkingequipment,softwareandotherhardware
devices.TheUPnPprotocolallowsdevicestoconnectseamlessly and to
simplify the implementation of networks in the home and corporate
environments.
Withthefunctionenabled,youdon’tneedtoconfiguretheportmappingfor
eachport,andthecameraisconnectedtotheWideAreaNetworkviathe
router.
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1. CheckthecheckboxtoenabletheUPnP™function.
Note:
OnlywhentheUPnP™functionisenabled,portsofthecameraare
active.
2. Chooseafriendlynameforthecamera,oryoucanusethedefault
name.
3. Selecttheportmappingmode.ManualandAutoareselectable.
Note:
IfyouselectAuto,youshouldenableUPnP™functionontherouter.
IfyouselectManual,youcancustomizethevalueoftheexternalport
andcompleteportmappingsettingsonroutermanually.
4. ClickSavetosavethesettings.
Network–AdvancedSettings
SNMP
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