Getac T800 ANDROID User manual

Rugged Mobile Computing Solutions

T800

USER MANUAL

February 2016

TRADEMARKS

TRADEMARKSTRADEMARKS

TRADEMARKS

All brand and product names are trademarks or registered trademarks of their

respective companies.

NOTE

NOTENOTE

NOTE

The information in this manual is subject to change without notice.

For the latest version of the manual, please visit the Getac website at www.getac.com.

i

Table of Contents

Table of ContentsTable of Contents

Table of Contents

Chapter 1

Chapter 1Chapter 1

Chapter 1 Getting Started

Getting StartedGetting Started

Getting Started

................................

................................................................

..................................................

....................................

..................

1

11

1

Getting the Tablet PC Running .......................................... 2

Unpacking .................................................................. 2

Installing the SIM Card (Optional) ................................. 3

Connecting to AC Power ............................................... 4

Using the Tether ......................................................... 5

Turning On and Off the Tablet PC ................................. 6

Taking a Look at the Tablet PC ........................................ 7

Front Components ........................................................ 7

Rear Components ....................................................... 10

Top Components ......................................................... 11

Bottom Components ..................................................... 12

Right-Side Components ................................................ 12

Chapter 2

Chapter 2Chapter 2

Chapter 2 Operating Your Tablet PC

Operating Your Tablet PCOperating Your Tablet PC

Operating Your Tablet PC

...............................

..............................................................

...............................

14

1414

14

Navigating on the Screen................................................. 15

Using the Touchscreen ................................................. 15

Using the Dual Mode Display (Optional) ........................ 18

Using the Network Features ............................................. 19

Using the LAN (Optional) ........................................... 19

Using the WLAN ........................................................ 19

Using the BT Feature ..................................................... 21

Turning On/Off the BT Radio ....................................... 21

Connecting to another BT Device ................................... 21

Using the WWAN Feature (Optional) ............................... 23

Turning On/Off the WWAN Radio ................................. 23

Setting up a WWAN Connection ................................... 24

ii

Chapter 3

Chapter 3Chapter 3

Chapter 3 Managing Power

Managing PowerManaging Power

Managing Power

................................

................................................................

..............................................

............................

..............

25

2525

25

AC Adapter .................................................................. 26

Battery Pack ................................................................ 28

Charging the Battery Pack ........................................... 28

Initializing the Battery Pack .......................................... 29

Checking the Battery Level .......................................... 29

Battery Low Signals and Actions ................................... 30

Replacing the Battery Pack ........................................... 31

Second Battery Pack (Optional) .................................. 33

Power-Saving Tips ........................................................ 34

Chapter 4

Chapter 4Chapter 4

Chapter 4 Expanding Your Tablet PC

Expanding Your Tablet PCExpanding Your Tablet PC

Expanding Your Tablet PC

..............................

............................................................

..............................

35

3535

35

Connecting a USB Device ............................................... 36

Connecting an Audio Device ............................................ 37

Connecting an HDMI Display Monitor ................................ 38

Connecting a Serial Device (Optional) ............................. 39

Using MicroSD Cards (Optional) ..................................... 40

Chapter 5

Chapter 5Chapter 5

Chapter 5 Using BIOS Setup

Using BIOS SetupUsing BIOS Setup

Using BIOS Setup

................................

................................................................

.............................................

..........................

.............

41

4141

41

When and How to Use .................................................. 42

Menu Descriptions ......................................................... 43

Information Menu ....................................................... 43

Main Menu ............................................................... 43

Advanced Menu ......................................................... 43

Security Menu ........................................................... 44

Exit Menu ................................................................ 45

Chapter 6

Chapter 6Chapter 6

Chapter 6 Using Getac Software

Using Getac SoftwareUsing Getac Software

Using Getac Software

................................

................................................................

......................................

............

......

47

4747

47

OSD Control Panel ........................................................ 48

G-Manager .................................................................. 49

G-Camera (Optional) .................................................... 51

Using the Barcode Reader (Optional) .............................. 53

Chapter 7

Chapter 7Chapter 7

Chapter 7 Care and Maintenance

Care and MaintenanceCare and Maintenance

Care and Maintenance

................................

................................................................

....................................

........

....

55

5555

55

Taking Care of the Tablet PC ......................................... 56

Location Guidelines ..................................................... 56

iii

General Guidelines ..................................................... 57

Cleaning Guidelines .................................................... 57

Battery Pack Guidelines .............................................. 58

Touchscreen Guidelines ............................................... 59

When Traveling .............................................................. 61

Chapter 8

Chapter 8Chapter 8

Chapter 8 Troubleshooting

TroubleshootingTroubleshooting

Troubleshooting

................................

................................................................

..............................................

............................

..............

62

6262

62

Preliminary Checklist ....................................................... 63

Solving Common Problems .............................................. 64

Battery Problems ........................................................ 64

BT Wireless Transmission Problems ............................... 64

Display Problems ....................................................... 65

Hardware Device Problems .......................................... 65

Power Management Problems ....................................... 66

Sensor Problems ........................................................ 67

Software Problems ..................................................... 68

Sound Problems ........................................................ 68

Startup Problems ....................................................... 68

WAN Problems .......................................................... 69

Other Problems ......................................................... 70

Resetting the Tablet PC .................................................. 71

System Recovery ........................................................... 72

Using the Driver Disc (Optional) ..................................... 73

Appendix A

Appendix AAppendix A

Appendix A ............................................................... Specifications

SpecificationsSpecifications

Specifications

74

7474

74

Appendix B

Appendix BAppendix B

Appendix B ........................................... Regulatory Information

Regulatory InformationRegulatory Information

Regulatory Information

77

7777

77

On the Use of the System ............................................. 78

Class B Regulations ................................................... 78

ANSI Warning ........................................................... 79

Safety Notices ........................................................... 80

On the Use of the RF Device ........................................ 83

USA and Canada Safety Requirements and Notices.......... 83

European Union CE Marking and Compliance Notices ....... 85

iv

User Notification of Take-back Service .............................. 87

ENERGY STAR 6.1 ....................................................... 89

1

Chapter 1

Chapter 1Chapter 1

Chapter 1

Getting Started

Getting StartedGetting Started

Getting Started

Congratulations on purchasing this rugged Tablet PC.

This chapter first tells you step by step how to get the Tablet PC up and running.

Then, you will find a section briefly introducing the external components of the Tablet

PC.

2

Getting the

Getting the Getting the

Getting the Tablet PC

Tablet PCTablet PC

Tablet PC

Running

RunningRunning

Running

Unpacking

UnpackingUnpacking

Unpacking

NOTE: This packing list applies to standard models. Select

models may have different items.

After unpacking the shipping carton, you should find these standard items:

 T800 Tablet PC

 AC adapter

 AC power cord

 Stylus

 Tether

 Screen cleaning cloth

 Document(s)

 Driver disc (optional)

Inspect all the items. If any item is damaged or missing, notify your dealer

immediately.

3

Ins

InsIns

Installing the

talling the talling the

talling the SIM Card (Optional)

SIM Card (Optional)SIM Card (Optional)

SIM Card (Optional)

1. Locate the SIM card cover. Remove the cover by unfastening 4 screws.

2. Noting the orientation, slide the SIM card into place.

3. Replace the cover and secure with 4 screws.

4

Connecting to AC Power

Connecting to AC PowerConnecting to AC Power

Connecting to AC Power

It is suggested that you use AC power when starting up the Tablet PC for the

very first time.

1. Plug the DC cord of the AC adapter to the power connector of the Tablet PC

(



).

2. Plug the female end of the AC power cord to the AC adapter and the male

end to an electrical outlet (



).

3. Power is being supplied from the electrical outlet to the AC adapter and onto

your Tablet PC. Now, you are ready to turn on the Tablet PC.

CAUTION: Use only the AC adapter included with your Tablet PC.

Using other AC adapters may damage the Tablet PC.

NOTE: When the AC adapter is connected, it also charges the

battery pack. For information on using battery power, see

Chapter 3.

5

Using the Tether

Using the TetherUsing the Tether

Using the Tether

A tether is provided for attaching the stylus to your Tablet PC.

1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated

by



below). Then, insert the other end through the first loop (as indicated

by



below) and pull it tight.

2. Insert the other loop end to the tether holder on the Tablet PC (as indicated

by



below). Then, insert the stylus end through the loop (as indicated by



below) and pull it tight.

6

Turning On and Off the

Turning On and Off the Turning On and Off the

Turning On and Off the Tablet PC

Tablet PCTablet PC

Tablet PC

Turning On

Turning OnTurning On

Turning On

Press the power button (

). The Windows operating system should start.

Turning Off

Turning OffTurning Off

Turning Off

When you finish a working session, you can stop the system by turning off the

power or leaving it in Sleep or Hibernation mode:

To...

To...To...

To...

Do this...

Do this...Do this...

Do this...

Power off

(Shutdown)

Tap  Power  Shut down.

Sleep Press the power button.*

-or-

Tap  Power  Sleep.

Hibernate By default, this option is not shown

in the Start menu. If you want

to use the feature, set up accordingly in Windows settings.

* “Sleep” is the default setting of the power button. You may change what the

power button does in Windows settings.

7

Taking a Look at the

Taking a Look at the Taking a Look at the

Taking a Look at the Tablet PC

Tablet PCTablet PC

Tablet PC

NOTE: Depending on the model you purchased, the appearance of

your Tablet PC may not be exactly the same as those shown in

this manual.

CAUTION: You need to open the protective covers to access the

connectors or devices inside. When not accessing a connector

or device, make sure to close the cover completely for water-,

dust-, and fire-proof integrity of your Tablet PC. (Engage the

locking mechanism if existing.)

Front Components

Front ComponentsFront Components

Front Components

Ref

RefRef

Ref

Component

ComponentComponent

Component

Description

DescriptionDescription

Description

See Also

See AlsoSee Also

See Also



Speaker

SpeakerSpeaker

Speaker

Sends out sound and voice from your Tablet PC.



Touchscreen

TouchscreenTouchscreen

Touchscreen

Displays and receives information for the

Tablet

PC.

P. 15



Camera Lens

Camera Lens Camera Lens

Camera Lens

Allows you to use the camera function. When the

camera lens is in use, the indicator

beside it lights

P. 51

8

Ref

RefRef

Ref

Component

ComponentComponent

Component

Description

DescriptionDescription

Description

See Also

See AlsoSee Also

See Also

(optional)

up.



Indicators

IndicatorsIndicators

Indicators

Power

Lights blue when the power is on.

Blinks blue when the system is in Sleep mode.

Battery

BatteryBattery

Battery

Lights amber when the battery is being charged.

P. 28

Lights green when charging is completed.

Blinks green to indicate the battery’s built-

in high

temperature protection mechanism is activated.

CAUTION: Do not remove the battery

during this period.

Blinks red (once per second) when the battery’

s

capacity is below 10%.

P. 30

Blinks red rapidly (once per 0.5 second) when

there is a thermal protection problem.

Ask for repair

service in case this happens.

Blinks amber when the battery charging is in an

abnormal state. Replace the battery in case this

happens.

RF (Radio

RF (Radio RF (Radio

RF (Radio

Frequency)

Frequency)Frequency)

Frequency)

Lights blue when the RF radio of any RF feature

(WLAN/BT/WWAN) is on.



Microphone

MicrophoneMicrophone

Microphone

Receives sound and voice to record voice.



Light Sensor

Light SensorLight Sensor

Light Sensor

Senses the ambient light

for automatic adjustments

of the display backlight.



Power Button

Power ButtonPower Button

Power Button

Turns the power on or off. (The default “off”

state

is “Sleep mode.”)

P. 6



P1 Button

Starts the G-Camera application.

– or –

P. 51

– or –

9

Ref

RefRef

Ref

Component

ComponentComponent

Component

Description

DescriptionDescription

Description

See Also

See AlsoSee Also

See Also

Serves as the trigger button for the barcode reader

if your model has the barcode reader module.

P. 53

Can be changed to another set of predefined

functions using G-Manager.

P. 49

Provides a keyboard key function for specific

occasions.

P. 75



P2 Button

Opens or closes the OSD Control Panel. P. 48

When pressed longer:

Serves as the Ctrl

CtrlCtrl

Ctrl+Alt

AltAlt

Alt+Del

DelDel

Del keyboard keys.

P. 71

Can be changed to another set of predefined

functions using G-Manager.

P. 49

Provides a keyboard key function for specific

occasions.

P. 75



Windows Logo

Windows Logo Windows Logo

Windows Logo

Button

ButtonButton

Button

Opens or closes the Start menu.

Provides a keyboard key function for specific

occasions.

P. 75

Volume Up

Volume Up Volume Up

Volume Up

Button

ButtonButton

Button

Increases the sound volume.

Provides a keyboard key function for specific

occasions.

P. 75

Volume Down

Volume Down Volume Down

Volume Down

Button

ButtonButton

Button

Decreases the sound volume.

Provides a keyboard key function for specific

occasions.

P. 75

10

Rear Components

Rear ComponentsRear Components

Rear Components

Ref

RefRef

Ref

Component

ComponentComponent

Component

Description

DescriptionDescription

Description

See Also

See AlsoSee Also

See Also



Ex

ExEx

Expansion

pansion pansion

pansion

Connector

ConnectorConnector

Connector

Connect to a proprietary snap-

on module such

as:

- Second battery pack

-

- Magnetic stripe card and smart card reader



SIM Card Cover

SIM Card CoverSIM Card Cover

SIM Card Cover

Inside is the SIM card slot (optional). P. 3



Flash

Flash Flash

Flash (optional)

Provides extra light when taking pictures.



Camera Lens

Camera LensCamera Lens

Camera Lens

(optional)

Allows you to use the camera function. When the

camera lens is in use, the indicator beside it lights

up.

P. 51



Stylus/

Stylus/Stylus/

Stylus/

Digitizer pen

Digitizer penDigitizer pen

Digitizer pen

Serves as the input device by tapping

on the

touchscreen to make selections and enter

information.

P. 15

11



Battery Pack

Battery PackBattery Pack

Battery Pack

Supplies power to your Tablet PC

when external

power is not connected.

P. 28

Top

TopTop

Top

Components

ComponentsComponents

Components

Ref

RefRef

Ref

Component

ComponentComponent

Component

Description

DescriptionDescription

Description

See Also

See AlsoSee Also

See Also



Tether Holder

Tether HolderTether Holder

Tether Holder

For holding a tether (such as the stylus

tether). There is one holder at each corner of

the Tablet PC.

P. 5



None

NoneNone

None

Or can be one of the below components depending on your model:

Serial Port

Serial PortSerial Port

Serial Port

Connects a serial device. P. 39

MicroSD Card Slot

MicroSD Card SlotMicroSD Card Slot

MicroSD Card Slot

Accepts a microSD

card for removable storage

media.

P. 40

12

RJ

RJRJ

RJ-

--

-45

4545

45

Connector

ConnectorConnector

Connector

Connects the LAN cable. P. 19

Barcode Reader

Lens

Scans and reads barcodes. P. 53

Bottom

BottomBottom

Bottom

Components

ComponentsComponents

Components

Ref

RefRef

Ref

Component

ComponentComponent

Component

Description

DescriptionDescription

Description

See Also

See AlsoSee Also

See Also



Antenna

AntennaAntenna

Antenna

P

PP

Pass

assass

ass-

--

-

through

throughthrough

through

(optional)

Connects to the docking station for using

external GPS/WLAN/WWAN antenna.



Docking Connector

Docking ConnectorDocking Connector

Docking Connector

Connects to the docking s

tation (available as

an option).



Power Connector

Power ConnectorPower Connector

Power Connector

Connects the AC adapter. P. 4

Righ

RighRigh

Right

tt

t-

--

-Side Components

Side ComponentsSide Components

Side Components

WWAN

WLAN

GPS

13

Ref

RefRef

Ref

Component

ComponentComponent

Component

Description

DescriptionDescription

Description

See Also

See AlsoSee Also

See Also



Micro HDMI

Micro HDMI Micro HDMI

Micro HDMI

Connector

ConnectorConnector

Connector

Connects a HDMI monitor or TV set. P. 38



USB

USB USB

USB 3.0

3.0 3.0

3.0 Port

PortPort

Port

Connects a USB device. P. 36



Combo Audio

Combo AudioCombo Audio

Combo Audio

Connector

ConnectorConnector

Connector

Connects a set of headphones or external speakers

with amplifier.

P. 37

Supports a headset microphone with 4-

pole TRRS

3.5mm jack.

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