Getac T800G2(52621228XXXX) User manual

Getac
Brand
Getac
Model
T800G2(52621228XXXX)
Category
Notebooks
Type
User manual
Rugged Mobile Computing Solution
T800
USER MANUAL
September 2019
TRADEMARKS
All brand and product names are trademarks or registered trademarks of
their respective companies.
NOTE
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website at
www.getac.com
.
T800 G2
i
Table of Contents
Chapter 1 Getting Started ................................................................. 1
Getting the Tablet PC Running ................................................. 2
Unpacking .............................................................................. 2
Installing the SIM Card (Optional) ........................................ 2
Connecting to AC Power ....................................................... 3
Using the Tether .................................................................... 4
Turning On and Off the Tablet PC ....................................... 5
Taking a Look at the Tablet PC ................................................. 7
Front Components ................................................................. 7
Rear Components ................................................................ 10
Top Components.................................................................. 11
Bottom Components ........................................................... 12
Right-Side Components ....................................................... 13
Chapter 2 Operating Your Tablet PC .............................................. 14
Navigating on the Screen ........................................................ 15
Using the Touchscreen ........................................................ 15
Using the Dual Mode Display (Optional) ........................... 18
Using the Network Features .................................................... 19
Using the LAN (Optional) .................................................... 19
Using the WLAN................................................................... 19
Using the BT Feature ............................................................... 21
Turning On/Off the BT Radio .............................................. 21
Connecting to another BT Device ....................................... 21
Using the WWAN Feature (Optional) ..................................... 23
Turning On/Off the WWAN Radio ...................................... 23
Setting up a WWAN Connection ........................................ 24
Chapter 3 Managing Power ............................................................ 26
AC Adapter ............................................................................... 27
Battery Pack .............................................................................. 28
Charging the Battery Pack .................................................. 28
ii
Initializing the Battery Pack ................................................ 29
Checking the Battery Level ................................................. 29
Battery Low Signals and Actions ........................................ 30
Replacing the Battery Pack ................................................. 31
Second Battery Pack (Optional) .......................................... 32
Power-Saving Tips .................................................................... 33
Chapter 4 Expanding Your Tablet PC ............................................. 34
Connecting a USB Device ......................................................... 35
Connecting an Audio Device ................................................... 36
Connecting an HDMI Display Monitor ................................... 37
Connecting a Serial Device (Optional) .................................... 38
Using MicroSD Cards (Optional) ............................................. 39
Chapter 5 Using BIOS Setup ............................................................ 40
When and How to Use ............................................................. 41
Menu Descriptions ................................................................... 42
Information Menu ............................................................... 42
Main Menu ........................................................................... 42
Advanced Menu ................................................................... 42
Security Menu ...................................................................... 43
Boot Menu ........................................................................... 44
Exit Menu ............................................................................. 44
Chapter 6 Using Getac Software .................................................... 45
OSD Control Panel ................................................................... 46
G-Manager ............................................................................... 47
Using the Barcode Reader (Optional) ..................................... 48
Chapter 7 Care and Maintenance ................................................... 50
Taking Care of the Tablet PC .................................................. 51
Location Guidelines ............................................................. 51
General Guidelines .............................................................. 52
Cleaning Guidelines ............................................................. 52
Battery Pack Guidelines ....................................................... 53
Touchscreen Guidelines ....................................................... 54
When Traveling ........................................................................ 55
Chapter 8 Troubleshooting ............................................................. 56
Preliminary Checklist ................................................................ 57
Solving Common Problems ...................................................... 58
Battery Problems ................................................................. 58
iii
BT Wireless Transmission Problems .................................... 58
Display Problems .................................................................. 59
Hardware Device Problems ................................................. 59
Power Management Problems ........................................... 60
Sensor Problems ................................................................... 60
Software Problems .............................................................. 61
Sound Problems ................................................................... 62
Startup Problems ................................................................. 62
WAN Problems ..................................................................... 62
Other Problems .................................................................... 64
Resetting the Tablet PC ........................................................... 65
System Recovery ....................................................................... 66
Using the Driver Disc (Optional) ............................................. 67
Appendix A Specifications ................................................................. 68
Appendix B Regulatory Information ................................................. 70
On the Use of the System ........................................................ 71
Class B Regulations .............................................................. 71
ANSI Warning ....................................................................... 72
Safety Notices ....................................................................... 73
On the Use of the RF Device.................................................... 76
USA and Canada Safety Requirements and Notices .......... 76
European Union CE Marking and Compliance Notices ..... 78
User Notification of Take-back Service ................................... 80
ENERGY STAR 6.1 ..................................................................... 81
California Proposition 65 ......................................................... 83
1
Chapter 1
Getting Started
This chapter first tells you step by step how to get the Tablet PC up and
running. Then, you will find a section briefly introducing the external
components of the Tablet PC.
2
Getting the Tablet PC Running
Unpacking
NOTE: This packing list applies to standard models. Select models may have
different items.
After unpacking the shipping carton, you should find these standard items:
T800 Tablet PC
AC adapter
AC power cord
Stylus
Tether
Screen cleaning cloth
Document(s)
Driver disc (optional)
Inspect all the items. If any item is damaged or missing, notify your dealer
immediately.
Installing the SIM Card (Optional)
1. Locate the SIM card cover. Remove the cover by unfastening 4 screws.
3
2. Noting the orientation, slide the SIM card into place.
3. Replace the cover and secure with 4 screws.
Connecting to AC Power
CAUTION: Use only the AC adapter included with your Tablet PC. Using other AC
adapters may damage the Tablet PC.
NOTE:
4
The battery pack is shipped to you in power saving mode that protects it from
charging/discharging. It will get out of the mode to be ready for use when you
connect AC power to the Tablet PC for the very first time.
When the AC adapter is connected, it also charges the battery pack. For
information on using battery power, see Chapter 3.
You must use AC power when starting up the Tablet PC for the very first
time.
1. Plug the DC cord of the AC adapter to the power connector of the Tablet
PC (
).
2. Plug the female end of the AC power cord to the AC adapter and the
male end to an electrical outlet (
).
3. Power is being supplied from the electrical outlet to the AC adapter and
onto your Tablet PC. Now, you are ready to turn on the Tablet PC.
Using the Tether
A tether is provided for attaching the stylus to your Tablet PC.
1. Insert one of the tether’s loop ends through the hole of the stylus (as
indicated by
below). Then, insert the other end through the first loop
(as indicated by
below) and pull it tight.
5
2. Insert the other loop end to the tether holder on the Tablet PC (as
indicated by
below). Then, insert the stylus end through the loop (as
indicated by
below) and pull it tight.
Turning On and Off the Tablet PC
Turning On
Press the power button (
). The Windows operating system should start.
6
Turning Off
When you finish a working session, you can stop the system by turning off
the power or leaving it in Sleep or Hibernation mode:
To... Do this...
Power off
(Shutdown)
Tap Power Shut down.
Sleep Press the power button.*
-or-
Tap Power Sleep.
Hibernate
By default, this option is not shown in the Start menu. If you
want to use the feature, set up accordingly in Windows
settings.
* “Sleep” is the default setting of the power button. You may change what
the power button does in Windows settings.
7
Taking a Look at the Tablet PC
NOTE: Depending on the model you purchased, the appearance of your Tablet
PC may not be exactly the same as those shown in this manual.
CAUTION: You need to open the protective covers to access the connectors or
devices inside. When not accessing a connector or device, make sure to close the
cover completely for water- and dust-proof integrity of your Tablet PC. (Engage
the locking mechanism if existing.)
Front Components
Ref
Component Description
Speaker Sends out sound and voice from your Tablet PC.
Touchscreen Displays and receives information for the Tablet PC.
Camera Lens
(optional)
Allows you to use the camera function. When the
camera lens is in use, the indicator beside it lights up.
Indicators
Power
Lights blue when the power is on.
8
Ref
Component Description
Blinks blue when the system is in Sleep mode.
Battery
Lights amber when the battery is being charged.
Lights green when charging is completed.
Blinks green to indicate the battery’s built-in high
temperature protection mechanism is activated.
CAUTION: Do not remove the battery during this period.
Blinks red (once per second) when the battery’s
capacity is below 10%.
Blinks red rapidly (once per 0.5 second) when there is
a thermal protection problem. Ask for repair service
in case this happens.
Blinks amber when the battery charging is in an
abnormal state. Replace the battery in case this
happens.
RF (Radio
Frequency)
Lights blue when the RF radio of any RF feature
(WLAN/BT/WWAN) is on.
Microphone Receives sound and voice to record voice.
Light Sensor
Senses the ambient light for automatic adjustments
of the display backlight.
Power Button
Turns the power on or off. (The default “off” state is
“Sleep mode.”)
P1 Button
Starts the Windows Camera app.
– or –
Serves as the trigger button for the barcode reader if
your model has the barcode reader module.
Can be changed to another set of predefined
functions using G-Manager.
Provides a keyboard key function for specific
occasions.
P2 Button Opens or closes the OSD Control Panel.
When pressed longer:
9
Ref
Component Description
Serves as the Ctrl+Alt+Del keyboard keys.
Can be changed to another set of predefined
functions using G-Manager.
Provides a keyboard key function for specific
occasions.
Windows Logo
Button
Opens or closes the Start menu.
Provides a keyboard key function for specific
occasions.
Volume Up
Button
Increases the sound volume.
Provides a keyboard key function for specific
occasions.
Volume Down
Button
Decreases the sound volume.
Provides a keyboard key function for specific
occasions.
10
Rear Components
Ref Component Description
Expansion
Connector
Connects to a proprietary snap-on module such as:
- Second battery pack
- RFID and smart card reader
- Magnetic stripe card and smart card reader
SIM Card Cover Inside is the SIM card slot (optional).
Camera Lens
(optional)
Allows you to use the camera function. When the
camera lens is in use, the indicator beside it lights
up.
Flash (optional) Provides extra light when taking pictures.
Stylus/Digitizer
pen
Serves as the input device by tapping on the
touchscreen to make selections and enter
information.
Battery Pack
Supplies power to your Tablet PC when external
power is not connected.
11
Top Components
Ref Component Description
Tether Holder
For holding a tether (such as the stylus tether).
There is one holder at each corner of the Tablet
PC.
None
Or can be one of the below components depending on your model:
Serial Port Connects a serial device.
MicroSD Card Slot
Accepts a microSD card for removable storage
media.
RJ-45 Connector Connects the LAN cable.
Barcode Reader
Lens
Scans and reads barcodes.
12
Bottom Components
Ref Component Description
Antenna Pass-
through
(optional)
Connects to the docking station for using external
GPS/WLAN/WWAN antenna.
Docking
Connector
Connects to the docking station (available as an
option).
Power Connector
Connects the AC adapter.
WWAN
WLAN
GPS
13
Right-Side Components
Ref Component Description
Micro HDMI
Connector
Connects a HDMI monitor or TV set.
USB 3.0 Port
Connects a USB device.
Combo Audio
Connector
Connects a set of headphones or external speakers
with amplifier.
Supports a headset microphone with 4-pole TRRS
3.5mm jack.
14
Chapter 2
Operating Your
Tablet PC
This chapter provides information about the use of the Tablet PC.
If you are new to Tablet PCs, reading this chapter will help you learn the
operating basics. If you are already a computer user, you may choose to read
only the parts containing information unique to your Tablet PC.
CAUTION:
Do not expose your skin to the Tablet PC when operating it in a very hot or
cold environment.
The Tablet PC can get uncomfortably warm when you use it in high
temperatures. As a safety precaution in such a circumstance, do not place the
Tablet PC on your lap or touch it with your bare hands for extended periods of
time. Prolonged body contact can cause discomfort and potentially a burn.
15
Navigating on the Screen
The screen of your Tablet PC is touch-sensitive. You can control the location
of the cursor/pointer on the screen using the included stylus or your finger to
communicate with the Tablet PC.
CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the
touchscreen. Doing so may damage the touchscreen surface. Use the included
stylus or your finger.
NOTE: An optical protection film has been attached to the screen before
shipment. The film is a consumable, which will be worn out by possible scratches.
You can purchase a new one when replacement is required.
Using the Touchscreen
Your Tablet PC has a capacitive touchscreen. This type of touchscreen
responds to objects that have conductive properties, such as fingertips and a
capacitive-tipped stylus.
You can change the touchscreen sensitivity settings to suit your scenario.
Double-tap the Touch Screen Mode shortcut on Windows desktop to open
the settings menu and select one of the options (as shown below).
Select this if you are using the
s
tylus. (You must use the one
supplied with your model.)
Select this if you are wearing
gloves
(referring
to warm gloves
or work gloves,
not referring to
touchscreen
-capable gloves).
Select this if you prefer using
fingertips.
Also, select this
when raindrops are falling
on the screen and should be
rejected as input.
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Getac T800G2(52621228XXXX) User manual

Getac
Brand
Getac
Model
T800G2(52621228XXXX)
Category
Notebooks
Type
User manual
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