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Q3505-V

Axis Q3505-V User manual

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AXISQ3505-VFixedDomeNetworkCamera
UserManual
AboutthisDocument
Thismanualisintendedforadministratorsandusersofthe
AXISQ3505-VFixedDomeNetworkCamera,andisapplicableto
rmware6.30andlater.Itincludesinstructionsforusingandmanaging
theproductonyournetwork.Previousexperienceofnetworking
willbeofusewhenusingthisproduct.SomeknowledgeofUNIXor
Linux-basedsystemsmayalsobebenecial,fordevelopingshellscripts
andapplications.Laterversionsofthisdocumentwillbepostedtothe
Axiswebsite,asrequired.Seealsotheproduct’sonlinehelp,available
viatheweb-basedinterface.
LegalConsiderations
Videoandaudiosurveillancecanberegulatedbylawsthatvaryfrom
countrytocountry.Checkthelawsinyourlocalregionbeforeusing
thisproductforsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicenseandone(1)AAC
decoderlicense.Topurchasefurtherlicenses,contactyourreseller.
Liability
Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.
IntellectualPropertyRights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmentModications
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.
TrademarkAcknowledgments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnP
TM
isa
certicationmarkoftheUPnP
TM
ImplementersCorporation.
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
RegulatoryInformation
Europe
ThisproductcomplieswiththeapplicableCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticCompatibility(EMC)Directive2014/30/EU.See
ElectromagneticCompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2014/35/EU.SeeSafetyonpage3.
•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.
SeeDisposalandRecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.
ElectromagneticCompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequipmenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomplywiththelimitsforaClassBdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesigned
toprovidereasonableprotectionagainstharmfulinterferenceina
residentialinstallation.Thisequipmentgenerates,usesandcanradiate
radiofrequencyenergyand,ifnotinstalledandusedinaccordance
withtheinstructions,maycauseharmfulinterferencetoradio
communications.However,thereisnoguaranteethatinterference
willnotoccurinaparticularinstallation.Ifthisequipmentdoes
causeharmfulinterferencetoradioortelevisionreception,which
canbedeterminedbyturningtheequipmentoffandon,theuseris
encouragedtotrytocorrecttheinterferencebyoneormoreofthe
followingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbetweentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfrom
thattowhichthereceiverisconnected.
•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Theproductshallbeconnectedusingashieldednetworkcable(STP)
thatisproperlygrounded.
Canada
ThisdigitalapparatuscomplieswithCANICES-3(ClassB).Theproduct
shallbeconnectedusingashieldednetworkcable(STP)thatis
properlygrounded.Cetappareilnumériqueestconformeàlanorme
CANNMB-3(classeB).Leproduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofEN55032.Theproductshallbe
connectedusingashieldednetworkcable(STP)thatisproperly
grounded.
Thisproductfulllstherequirementsforemissionandimmunity
accordingtoEN50121-4andIEC62236-4railwayapplications.
Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments.
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR32.Theproductshall
beconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.
Japan
この装置は、クラスB情報技術装置です。この装置は、家
庭環境で使⽤することを⽬的としていますが、この装置が
ラジオやテレビジョン受信機に近接して使⽤されると、受
信障害を引き起こすことがあります。取扱説明書に従って
正しい取り扱いをして下さい。本製品は、シールドネット
ワークケーブル(STP)を使⽤して接続してください。また
適切に接地してください。
Korea
이기기는가정용(B급)전자파적합기기로서주로가정에
서사용하는것을목적으로하며,모든지역에서사용할수
있습니다.적절히접지된STP(shieldedtwistedpair)케이
블을사용하여제품을연결하십시오.
Safety
ThisproductcomplieswithIEC/EN/UL60950-1,SafetyofInformation
TechnologyEquipment.
Ifitsconnectingcablesareroutedoutdoors,theproductshallbe
groundedeitherthroughashieldednetworkcable(STP)orother
appropriatemethod.
Battery
TheAxisproductusesa3.0VCR2032lithiumbatteryasthepower
supplyforitsinternalreal-timeclock(RTC).Undernormalconditions
thisbatterywilllastforaminimumofveyears.
LowbatterypoweraffectstheoperationoftheRTC,causingittoreset
ateverypower-up.Whenthebatteryneedsreplacing,alogmessage
willappearintheproduct’sserverreport.Formoreinformationabout
theserverreport,seetheproduct´ssetuppagesorcontactAxissupport.
Thebatteryshouldnotbereplacedunlessrequired,butifthebattery
doesneedreplacing,contactAxissupportatwww.axis.com/techsupfor
assistance.
Lithiumcoincell3.0Vbatteriescontain1,2-dimethoxyethane;ethylene
glycoldimethylether(EGDME),CASno.110-71-4.
WARNING
•Riskofexplosionifthebatteryisincorrectlyreplaced.
•Replaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
•Disposeofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
DisposalandRecycling
Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly.
ThisproductcomplieswiththerequirementsofDirective2011/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).
China
Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:+46462721800
Fax:+4646136130
www.axis.com
WarrantyInformation
ForinformationaboutAxis’productwarrantyandtheretorelated
information,seewww.axis.com/warranty/
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabase.Search
byproduct,category,orphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•chatwithAxissupportstaff
•visitAxisSupportatwww.axis.com/techsup/
WarrantyInformation
ForinformationaboutAxis’productwarrantyandtheretorelated
information,seewww.axis.com/warranty/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.
AXISQ3505-VFixedDomeNetworkCamera
TableofContents
SafetyInformation..........................................6
HazardLevels...................................................6
OtherMessageLevels............................................6
HardwareOverview..........................................7
ConnectorsandButtons..........................................7
LEDIndicators..................................................9
StatusLEDBehaviorforFocusAssistant.............................9
AccesstheProduct..........................................10
AccessfromaBrowser...........................................10
AccessfromtheInternet..........................................10
SettheRootPassword...........................................1 1
PTZMode......................................................1 1
Congurecapturemode..........................................11
SetPowerLineFrequency.........................................11
TheLiveViewPage..............................................12
MediaStreams.............................................15
HowtoStreamH.264............................................15
MJPEG........................................................15
AXISMediaControl(AMC)........................................15
AlternativeMethodsofAccessingtheVideoStream....................16
AccessAudioStreams............................................16
SetUptheProduct..........................................18
BasicSetup....................................................18
VideoandAudio............................................19
SetUpVideoStreams............................................19
Aboutstreamproles............................................22
AboutONVIFmediaproles.......................................22
CameraSettings................................................22
ViewArea.....................................................25
Aboutoverlays..................................................26
Aboutprivacymasks.............................................28
Setfocusandzoom..............................................28
SetUpAudio...................................................29
AudioClips....................................................31
ConguretheLiveViewPage.................................32
PTZ(PanTiltZoom).........................................34
Aboutpresetpositions...........................................34
Gatekeeper....................................................34
Aboutguardtours...............................................35
Advanced......................................................35
Detectors..................................................37
Aboutcameratampering.........................................37
Howtoconguretamperingdetection..............................37
Howtocongureanactionrulefortamperingalarm...................37
ShockDetection................................................37
AudioDetection................................................37
Applications...............................................39
ApplicationLicenses.............................................39
UploadApplication..............................................39
ApplicationConsiderations........................................39
AXISVideoMotionDetection.................................41
Considerations..................................................41
StartandStoptheApplication.....................................41
CongureApplication............................................41
UsingtheApplicationinanActionRule.............................44
Events....................................................46
SetUpActionRules.............................................46
AddRecipients..................................................48
CreateSchedules................................................50
SetUpRecurrences..............................................50
Recordings.................................................51
4
AXISQ3505-VFixedDomeNetworkCamera
TableofContents
FindRecordings.................................................51
PlayRecording..................................................51
ExportVideoClip................................................52
ContinuousRecording............................................52
Languages.................................................53
SystemOptions.............................................54
Security.......................................................54
Date&Time....................................................56
Network.......................................................57
Storage.......................................................62
Ports&Devices.................................................64
Maintenance...................................................65
Support.......................................................65
Advanced......................................................66
ResettoFactoryDefaultSettings...................................67
Troubleshooting............................................68
ChecktheFirmware.............................................68
UpgradetheFirmware...........................................68
Symptoms,PossibleCausesandRemedialActions.....................68
TechnicalSpecications......................................72
Connectors....................................................72
Multicable(soldseparately).......................................72
ConnectionDiagrams............................................73
PerformanceConsiderations.......................................73
5
AXISQ3505-VFixedDomeNetworkCamera
SafetyInformation
SafetyInformation
HazardLevels
DANGER
Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury.
WARNING
Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.
CAUTION
Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderateinjury.
NO NO
NO
TICE TICE
TICE
Indicatesasituationwhich,ifnotavoided,couldresultindamagetoproperty.
OtherMessageLevels
Important
Indicatessignicantinformationwhichisessentialfortheproducttofunctioncorrectly.
Note
Indicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct.
6
AXISQ3505-VFixedDomeNetworkCamera
HardwareOverview
HardwareOverview
Note
3–9mmlens:Pressingthelenstoohardwhilecleaningmaycausethelenstomovedown.Ifthishappenswhilethe
cameraisinoperation,re-calibratetheopticsbyclickingCalibratefromtheServerMaintenancewebpage(System
Options>Maintenance).
1
Networkconnector
2
Controlbutton
3
I/Oconnector
4
Audioout
5
Audioin
6
SDcardslot
7
StatusLED
8
Functionbutton
ConnectorsandButtons
NetworkConnector
RJ45EthernetconnectorwithPoweroverEthernet(PoE).
NO NO
NO
TICE TICE
TICE
Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothenetworkshall
beintendedfortheirspecicuse.Makesurethatthenetworkdevicesareinstalledinaccordancewiththemanufacturer’s
instructions.Forinformationaboutregulatoryrequirements,seeElectromagneticCompatibility(EMC)onpage2.
I/OConnector
Usewithexternaldevicesincombinationwith,forexample,tamperingalarms,motiondetection,eventtriggering,andalarm
notications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidestheinterfaceto:
•Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivatedbythe
VAPIX®ApplicationProgrammingInterface,outputbuttonsontheLiveViewpageorbyanActionRule.Theoutputwill
showasactive(shownunderSystemOptions>Ports&Devices)ifthealarmdeviceisactivated.
•Digitalinput–Analarminputforconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,forexample:
PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesandtheinputbecomes
active(shownunderSystemOptions>Ports&Devices).
AudioConnector
TheAxisproducthasthefollowingaudioconnectors:
7
AXISQ3505-VFixedDomeNetworkCamera
HardwareOverview
•Audioin(pink)–3.5mminputforamonomicrophone,oraline-inmonosignal.
•Audioout(green)–3.5mmoutputforaudio(linelevel)thatcanbeconnectedtoapublicaddress(PA)systemoran
activespeakerwithabuilt-inamplier.Astereoconnectormustbeusedforaudioout.
3.5mmaudioconnectors
(stereo)
1Tip2Ring
3Sleeve
AudioInput
Balanced:‘Hot’signalMicrophone/Linein
Unbalanced:Microphone/Linein
Balanced:‘Cold’signalMicrophone/Line
in
Unbalanced:Unused
Ground
AudioOutput
Lineout,mono(stereoconnector
compatible)
Lineout,mono(stereoconnector
compatible)
Ground
Theinternalmicrophoneisusedbydefault;theexternalmicrophoneisusedwhenconnected.Itispossibletodisabletheinternal
microphonebyconnectingaplugtothemicrophoneinput.
SDcardslot
NO NO
NO
TICE TICE
TICE
•RiskofdamagetoSDcard.Donotusesharptools,metalobjectsorexcessiveforcewheninsertingorremovingthe
SDcard.Useyourngerstoinsertandremovethecard.
•Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.Disconnectpoweror
unmounttheSDcardfromtheAxisproduct’swebpagesbeforeremoval.
ThisproductsupportsmicroSD/microSDHC/microSDXCcards(notincluded).
ForSDcardrecommendations,seewww.axis.com
ControlButton
Forlocationofthecontrolbutton,seeHardwareOverviewonpage7.
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.Seepage67.
•ConnectingtoanAXISVideoHostingSystemservice.Seepage58.Toconnect,pressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage58.Toconnect,pressandholdthebuttonforabout3seconds.
FunctionButton
Thefunctionbuttonhasmultiplefunctions:
•AsLevellingAssistant–Thisfunctionhelpstoensuretheimageislevel.Pressthebuttonforabout2secondstostart
thelevellingassistantandpressagaintostop.ThestatusLED(see)andbuzzersignalassistlevellingoftheimage.
Theimageislevelwhenthebuzzerbeepscontinuously.
•ToviewtheStatusLED–PressthebuttononcetolightuptheStatusLEDs.Pressagaintoturnthemoff.TheLEDs
willturnoffautomaticallyafter10seconds.
8
AXISQ3505-VFixedDomeNetworkCamera
HardwareOverview
LEDIndicators
Note
•TheStatusLEDcanbeconguredtoashwhileaneventisactive.
•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.
StatusLED
Indication
Unlit
Connectionandnormaloperation.
GreenShowssteadygreenfor10secondsfornormaloperationafterstartupcompleted.
Amber
Steadyduringstartup.Flashesduringrmwareupgrade.
Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.
StatusLEDBehaviorforFocusAssistant
ThestatusLEDasheswhentheFocusAssistantisactive.
Color
Indication
RedTheimageisoutoffocus.
Adjustthelens.
AmberTheimageisclosetofocus.
Thelensneedsnetuning.
Green
Theimageisinfocus.
9
AXISQ3505-VFixedDomeNetworkCamera
AccesstheProduct
AccesstheProduct
ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.
Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Werecommendthefollowingbrowsers:
•InternetExplorer
®
withWindows
®
•Safari
®
withOSX
®
•Chrome
TM
orFirefox
®
withotheroperatingsystems.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreamsandone(1)AACaudiolicense.Thelicensesare
automaticallyinstalledwithAMC.Theadministratorcandisabletheinstallationofthedecoderstopreventinstallationofunlicensed
copies.
Note
•QuickTime
TM
isalsosupportedforviewingH.264streamsandforaudio.
AccessfromaBrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.
ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxis
Supportwebatwww.axis.com/techsup
Note
ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.Forinstructions,seeSettheRootPasswordonpage1 1.
4.Theproduct’sLiveViewpageopensinyourbrowser.
Note
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.
AccessfromtheInternet
Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage60.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup
10
AXISQ3505-VFixedDomeNetworkCamera
AccesstheProduct
SettheRootPassword
ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichopenswhentheproductisaccessedforthersttime.
Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPSonpage55.
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettingsonpage67.
TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:
1.ClickUseHTTPS.
Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe
passwordcannowbesetsecurely.
2.Enterapasswordandthenre-enterittoconrmthespelling.
3.ClickOK.Thepasswordhasnowbeencongured.
PTZMode
PTZmodeissetthersttimetheAxisproductisaccessedandcanonlybechangedbyresettingtheproducttofactorydefault
settings.TheproductcanuseeitherOpticalzoomforinstallationorOpticalZoomformonitoring.ThedefaultmodeisOptical
zoomforinstallation.Inthismodeopticalzoomisdisabledformonitoring,butitispossibletoenableviewareasanddigital
PTZ.TheGatekeeperfunctionisnotavailableinthismode.
SelectOpticalzoomformonitoringtouseopticalzoomonlyformonitoring(suchasforGatekeeper).InthismodedigitalPTZ
andviewareasaredisabled.
Congurecapturemode
CapturemodedenesthemaximumresolutionandmaximumframerateavailableintheAxisproduct.Thecapturemodesettingalso
affectsthecamera’sangleofview.
Selectthedesiredcapturemodefromthedrop-downlistandclickOK.
Ifyouselectanothercapturemodethandefault,theproductneedstorebootforthechangestotakeeffect.
SeealsoAboutcapturemodesonpage22.
SetPowerLineFrequency
PowerlinefrequencyissetthersttimetheAxisproductisaccessedandcanonlybechangedfromPlainCong(seepage66)
orbyresettingtheproducttofactorydefault.
Selectthepowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingthewrongfrequencymaycause
imageickeriftheproductisusedinuorescentlightenvironments.
Note
Powerlinefrequencyvariesdependingongeographicregion.TheAmericasusuallyuse60Hz,whereasmostotherpartsof
theworlduse50Hz.Localvariationscouldapply.Alwayscheckwiththelocalauthorities.
11
AXISQ3505-VFixedDomeNetworkCamera
AccesstheProduct
TheLiveViewPage
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeachavailablecontrol.
ControlsontheLiveViewPage
ClicktheViewsizebuttonstoshowtheimageinfullsize(rightbutton)ortoscaledowntheimageto
tthebrowserwindow(leftbutton).
ClickWDRontoenableWDRinintensebacklightconditions.ClickWDRofftodisableWDRinlow
lightconditionsforoptimalexposure.
SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformation
abouthowtocongurestreamproles,seepage22.
SelectaSceneprolefromthedrop-downlist.Forinformationaboutsceneproles,seeAboutscene
prolesonpage23.
ClickPulsetoactivatetheproduct’soutputportforadenedperiodoftime.Forinformationabouthow
toenableandcongureoutputbuttons,seepage33.Theoutputbuttonnamemaydifferdependingon
thenameenteredintheI/OPortsconguration.
ClicktheActive/Inactivebuttonstomanuallyactivateandinactivetheproduct’soutputport.For
informationabouthowtoenableandcongureoutputbuttons,seepage33.
UsetheManualTriggerbuttontotriggeranactionrulefromtheLiveViewpage.Forinformationabout
howtocongureandenablethebutton,seeManualTriggeronpage12.
ClickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhen
theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>
ActionButtons.
ClickDefogtoenableordisabletheDefogfeature.FormoreinformationseeEnableDefogonpage24.
TheAudioclipdrop-downlistallowsyoutoplayanaudioclipfromtheLiveViewpage.Selectthe
audioclipandclickthePlaybutton.
EnableordisabletheGatekeeperbyselectingOnorOfffromthedrop-downlist.Formoreinformation
abouttheGatekeeper,seepage34.
ManualTrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
12
AXISQ3505-VFixedDomeNetworkCamera
AccesstheProduct
1.GotoSetup>Events.
2.ClickAddtoaddanewactionrule.
3.FromtheTriggerdrop-downlist,selectInputSignal.
4.Fromtheseconddrop-downlist,selectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaboutactionrules,seeEventsonpage46.
ToshowthemanualtriggerbuttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,selectShowmanualtriggerbutton.
AXISMediaControlviewertoolbar
TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC)onpage15formore
information.Thetoolbardisplaysthefollowingbuttons:
ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontakesasnapshotofthevideoimage.
ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer
keyboardtocancelfullscreenview.
TheRecordbuttonisusedtorecordthecurrentvideostreamonyourcomputer.Thelocationwheretherecordingissaved
canbespeciedintheAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.
AMCAudioControls
AMCaudiobuttonscontrolthespeakersandmicrophoneconnectedtotheclientcomputer.Thebuttonsareonlyvisiblewhen
audioisenabled.
Forinformationabouthowtocongureaudio,seeSetUpAudioonpage29.
Speakerbutton—Clicktoturnthespeakersonoroff.
Microphonebutton–Clicktomuteorunmutethemicrophone.InSimplex-speakeronlymode,theMicrophoneandTalk
buttonsmustbothbeactivetosendaudiototheAxisproduct.Clickeitherbuttontostopaudiotransmission.
13
AXISQ3505-VFixedDomeNetworkCamera
AccesstheProduct
Usetheslidertocontrolthevolumeofthespeakersandthemicrophone.
Half-duplexmode
TheTalk/Listenbuttonisusedtoswitchbetweensendingandreceivingaudio.Thebuttoncanbecongured
fromtheAudiotabintheAMCControlpanel:
•Push-To-Talkmode:Clickandholdthebuttontotalk/send.Releasethebuttontolisten.
•Togglemode:Clickoncetoswitchbetweentalkingandlistening.
Simplex–speakeronlymode
Tosendaudio,theTalkandMicrophonebuttonsmustbothbeactive.Clickeitherbuttontostopaudio
transmission.
PTZControls
Note
ThesecontrolsareavailableifdigitalPTZisenabledintheselectedviewarea,seeViewAreaonpage25.
ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mousepointer.
ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.
Thecentermodebuttoncouldalsobeusedtozoominonaspecicarea.Clickintheimageanddragtodrawa
rectanglesurroundingtheareatobemagnied.Tozoomout,rotatethemousewheel.
ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheControlpanel.SeeControlsonpage35.
Toviewaspecicviewareaorpresetposition,selectitfromtheSourcelist.
PanandTiltbars–Usethearrowstopanandtiltthecameraview,orclickonapositiononthebartosteerthecameraviewto
thatposition.
Zoombar–Usethearrowstozoominandout,orclickonapositiononthebartozoomtothatposition.
ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControlsonpage35.
14
AXISQ3505-VFixedDomeNetworkCamera
MediaStreams
MediaStreams
TheAxisproductprovidesseveralaudioandvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwill
determinethetypeyouuse.
TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,audiostreamsandtothelistofavailable
streamproles.Otherapplicationsandclientscanaccessvideoandaudiostreamsdirectly,withoutgoingviatheLiveViewpage.
HowtoStreamH.264
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedwiththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycanbeachievedforagivenbitrate.
Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaControlare:
UnicastRTP
Thisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,especiallywhenitis
importanttohaveanup-to-datevideostream,
evenifsomeframesaredropped.
RTPoverRTSP
Thisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.
RTPoverRTSPoverHTTP
Thisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocol,thusallowingRTPto
betunneled.
Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof10
simultaneousunicastconnections.
MulticastRTP
Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
up-to-date,evenifsomeframesaredropped.
Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof10
simultaneousconnections.
AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe
AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.
Note
H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
MJPEG
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaControlinInternetExplorerinWindows.
AXISMediaControl(AMC)
AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.
15
AXISQ3505-VFixedDomeNetworkCamera
MediaStreams
TheAMCControlPanelcanbeusedtocongurevariousvideoandaudiosettings.PleaseseetheAXISMediaControlUser’s
Manualformoreinformation.
TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:
•WindowsControlPanel(fromtheStartscreenorStartmenu)
•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.
AlternativeMethodsofAccessingtheVideoStream
YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:
•MotionJPEGserverpush(ifsupportedbytheclient,ChromeorFirefox,forexample).ThisoptionmaintainsanopenHTTP
connectiontothebrowserandsendsdataasandwhenrequired,foraslongasrequired.
•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths
canbeused:
•QuickTime
TM
.Thefollowingpathscanbeused:
Note
•<ip>=IPaddress
•TheAxisproductsupportsQuickTime6.5.1andlater.
•QuickTimemayaddlatencytothevideostream.
•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee
this.
AccessAudioStreams
TheLiveViewpageprovidesaccesstoaudiothroughAXISMediaControl;inadditionaudiocanbeaccessedinthefollowingways:
•VAPIX®ApplicationProgrammingInterface(API)Formoreinformation,visitwww.axis.com/developer
•WindowsMediaPlayersupportssimplexaudio.Thefollowingpathscanbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
16
AXISQ3505-VFixedDomeNetworkCamera
MediaStreams
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTime
TM
supportsG.71 1andAACaudioencoding.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
17
AXISQ3505-VFixedDomeNetworkCamera
SetUptheProduct
SetUptheProduct
TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin
thetopright-handcorneroftheLiveViewpage.
•Administratorshaveunrestrictedaccesstoallsettings.
•Operatorshaverestrictedaccesstosettings,seeUsersonpage54
Seealsotheonlinehelp
.
BasicSetup
BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:
1.Users.Seepage54.
2.TCP/IP.Seepage57.
3.Date&Time.Seepage56.
4.VideoStream.Seepage19.
5.Focus&Zoom.Seepage28.
6.AudioSettings.Seepage29.
TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.
18
AXISQ3505-VFixedDomeNetworkCamera
VideoandAudio
VideoandAudio
Thevideoandaudiosettingscanbeusedtooptimizevideoandaudioquality.Youcancongurethefollowing:
•Videostreamsettings.Seepage19.
•Streamproles.Seepage22.
•ONVIFMediaProles.Seepage22.
•Camerasettings.Seepage22.
•Viewareas.Seepage25.
•Overlayimage.Seepage26.
•Privacymask.Seepage28.
•Focusandzoom.Seepage28.
•Audiosettings.Seepage29.
•Audioclips.Seepage31.
SetUpVideoStreams
Tosetuptheproduct’svideostreams,gotoVideo&Audio>VideoStream.
Thevideostreamsettingsaredividedintothefollowingtabs:
•Image.Seepage19.
•Audio.Seepage29.
•H.264.Seepage20.
•Zipstream.Seepage21
•MJPEG.Seepage22.
PixelCounter
Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereis
aspecicsizerequirement,forexampleinfacerecognition.
Thepixelcountercanbeused:
•Whensettingupavideostream,seeSetUpVideoStreamsonpage19.UnderPreview,clickOpenandselecttheShow
pixelcounteroptiontoenabletherectangleintheimage.Usethemousetomoveandresizetherectangle,orenterthe
numberofpixelsintheWidthandHeighteldsandclickApply.
•Whensettingfocus,seeSetfocusandzoomonpage28.SelecttheShowpixelcounteroptiontoenabletherectangle
intheimage.Usethemousetomoveandresizetherectangle,orenterthenumberofpixelsintheWidthandHeight
eldsandclickApply.
•WhenaccessingtheLiveViewpageinInternetExplorerwithAXISMediaControl(AMC)inWindows.Right-clickinthe
imageandselectPixelcounter.Usethemousetomoveandresizetherectangle.
Image
ThedefaultimagesettingscanbeconguredunderVideo&Audio>VideoStream.SelecttheImagetab.
19
AXISQ3505-VFixedDomeNetworkCamera
VideoandAudio
Thefollowingsettingsareavailable:
•Resolution.Selectthedefaultresolution.
•Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe
compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.
•Mirrorimage.Ifrequired,theimagecanbemirrored.
•Rotateimage.Ifrequired,theimagecanberotated.
•Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed
amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest
frameratepossibleunderthecurrentconditions.
•Overlaysettings.SeeAboutoverlaytextonpage26.
ClickSavetoapplythenewsettings.
AboutH.264
H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimage,whereas
P-framesonlycontainthedifferencesfrompreviousframes.
AboutGOPlength
AGroupofPictures(GOP)containsoneI-framefollowedbyanumberofP-frames.TheGOPlengthisthenumberofframes
betweentwoI-frames.
IfyousettheGOPlengthandtheframerateequallyyouwillgetoneGOPpersecond.IfyouchangetheGOPlengthtoahigher
valueyouwillgetmoresmallsizedP-framesandlessbigsizedI-frameswhilekeepingthesameframerate.Inotherwords,ahigh
GOP-lengthvaluesavesbandwidth,butthevideoqualitymaydecrease.AlowGOP-lengthvalueincreasesthevideoquality
butneedsmorebandwidth.
AboutH.264proles
TheAxisproductsupportsthefollowingH.264prole(s):
•Main:TheMainproleusesCABACandprovidesabettercompressionwithmaintainedvideoquality.Itrequiresalarger
amountofprocessingpowertodecodethantheBaselineprole.
•High:TheHighproleprovidesahighercompressionthanbothMainandBaselineproles,butrequiresmoreprocessing
powertodecode.Highprolesupports8x8blocks,whichreducesthebitratefurthercomparedtotheMainprole.
Aboutbitratecontrol
Bitratecontrolisusefultomakesurethevideostreamingdoesnottakeuptoomuchbandwidth.
Thebuilt-inbitratecontrolcanbecombinedwithZipstream,seeAboutZipstreamonpage21.Werecommendusingahighbitrate
limittoenablethefullpotentialofZipstream.
Aboutvariablebitrate
Variablebitrate(VBR)adjuststhebitrateaccordingtotheimagecomplexity.Whentheactivityinthesceneincreases,VBRadjusts
thebitrateaccordingtothecomplexity,usingupmorebandwidthforincreasedactivityinthescene,andlessforlowersceneactivity.
Variablebitrateissuitableifthereisasurplusinbandwidth,wheretheincreasedbitratemaynotbeanissue.
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