26212 Dimension Drive, Suite 160 Lake Forest, CA 92630
800-214-3595 949-951-9500
www.AlteredElectricSkateboards.com
www.AlteredExkate.com ■ www.Exkate.com
Owner Manual
Altered™ Future 250
Altered™ Slash Bat 250
Custom 250 Series
including:
Dream, Wave Bat
The Original Wireless
Electric Skateboard
Thank you for purchasing the Altered™ 250 model!
To get the best ride and maximum use out of your electric skateboard please read this manual
thoroughly before your first ride. With proper use, your Altered™ skateboard will provide
years of safe, trouble-free riding. Thorough understanding of the information in this manual is
the first step in safely enjoying your board. Your Altered™ Electric Skateboard is engineered
and manufactured with the most technologically advanced production methods and quality
control processes.
by
Altered™ Electric Skateboard Warranty
The warranty covers materials and workmanship. Altered™ Electric Skateboards
(Chase Boards, LLC) warrants to the original owner that our electric skate board shall
be free from all defects in material or workmanship for 90 days from the original date
of purchase when used for the purpose intended, under normal conditions. All other
obligations and conditions or liabilities, including obligations for consequential
damages, are hereby excluded.
This warranty gives you specific rights and you may also have other rights, which
vary from state to state.
If your board should prove defective, write to, or call Altered™ / Exkate® giving a
description of the board and the problem. When Altered™ / Exkate® receives your
notification, and the board is determined to be defective, parts will be sent at no
charge, or authorization to return the board will be given. The defective board will
then be repaired or replaced. Any refund would be only at the option of the dealer
where the board was purchased. Altered™ / Exkate® is not involved in any such
negotiations.
ALL UNAUTHORIZED RETURNS WILL BE REFUSED.
THE ALTERED™ ELECTRIC SKATEBOARD IS NOT A TOY. THE POWERED
SKATEBOARD IS NOT AN OFF-ROAD VEHICLE. THE BOARD IS INTENDED
FOR USE ON PAVED OR CONCRETE SIDEWALKS, PATHS OR ROADS. THE
BOARD IS NOT TO BE OPERATED ON GRASS, THROUGH WATER, OVER
DIRT ROADS, OVER GRAVEL, THROUGH DEEP POTHOLES OR OFF CURBS.
THE BOARD IS TO BE OPERATED ON SMOOTH, FLAT, DRY SURFACES.
IF YOU RETURN YOUR BOARD FOR WARRANTY SERVICE AND IT SHOWS
SIGNS OF ABUSE, YOU WILL BE CHARGED FOR LABOR PLUS PARTS TO
REPAIR THE BOARD.
This warranty does not apply to any electric skateboard that has been subject to abuse,
misuse, negligence, or accident. Defects caused by tampering, unauthorized
alterations or repairs are not covered by this warranty. We may elect to replace the
entire unit, at no extra cost to you, with the same model or similar model rather than
repair it.
Warranty return shipping is the responsibility of the customer.
YOUR INSURANCE POLICIES MAY NOT PROVIDE COVERAGE FOR
ACCIDENTS INVOLVING THIS ELECTRIC SKATEBOARD. TO DETERMINE
IF COVERAGE IS PROVIDED, YOU SHOULD CONTACT YOUR INSURANCE
COMPANY OR AGENT. USE RESPONSIBLY.
For warranty service you must contact our customer service department to obtain a
Return Authorization (RA) code, or contact your local dealer.
Remember: ALWAYS ride within your limits and comfort zone and
NEVER ride without protective gear!
www.AlteredElectricSkateboards.com www.AlteredExkate.com
Remember: ALWAYS ride within your limits and comfort zone and
NEVER ride without protective gear!
www.AlteredElectricSkateboards.com www.AlteredExkate.com
Introduction to the Altered™ Electric Skateboard
with Wireless Remote Control
Table of Contents
Carton Contents ............................................................................................................................................. 2
Specifications ................................................................................................................................................ 2
Read All Instructions Carefully Before Use ................................................................................................. 3
ALTERED™ SAFETY WARNINGS .......................................................................................................... 3
Preparation .................................................................................................................................................... 4
Getting Started .............................................................................................................................................. 4
Charging the Battery ..................................................................................................................................... 4
Adjust the Electric Skateboard’s Speed Range ............................................................................................ 4
Turning the Board On ................................................................................................................................... 5
Riding Your Board ........................................................................................................................................ 5
Wireless Remote Control .............................................................................................................................. 5
Riding Tips .................................................................................................................................................... 5
Speed ............................................................................................................................................................. 6
Regular Maintenance .................................................................................................................................... 6
MAINTENANCE WARNING ..................................................................................................................... 6
Tighten Fittings .................................................................................................................................... 6
Keep the Board Dry ............................................................................................................................. 6
Trucks & Bushings Are NOT Adjustable ............................................................................................ 6
Drive Wheel ......................................................................................................................................... 7
Battery Maintenance ............................................................................................................................ 7
Drive Belt ............................................................................................................................................. 7
Troubleshooting ............................................................................................................................................ 7
Altered™ Electric Skateboard Warranty ...................................................................................................... 8
Carton Contents
1 Altered™ 250 model / 250 watt wireless electric
skateboard, fully assembled
1 hand-held wireless remote control & 9v battery
1 battery charger
1 owner manual
1 Owner Registration form
Altered™ Future 250 & Slash Bat 250 Specifications
Rider Capacity:............. Maximum 165 lbs / 75 kg Exkate patented torsion trucks (USPTO 5,853,182)
Range: ......... up to 10 mi / 16 km on flat surfaces Dimensions: ....... 36" x 9.75” / 91.4 cm x 24.8 cm
Acceleration: 0 to 12 mph / 19 kmh in 3 seconds Net weight: ............................... 27.5 lbs / 12.5 kg
Braking: .. 12 mph / 19 kmh to 0 in 40 ft / 12.2 m Motor: .................................... 24V DC / 250 Watt
Turning radius: ..................................... 7 ft / 2.1m Battery: .......................... 12V 8 Amp (2 batteries)
Controller: ........ Wireless handheld controller for
smooth, variable acceleration & braking – Multiple
position speed switch with 3 speed range settings
Charger: ............................. Input – 110-120 VAC
Output – 24V DC / 1.6 amp
Protected by US Patents: 5,893,425 (Electric Skateboard)
and 5,853,182 (Torsion Trucks)
Drive Wheel
The drive wheel will wear considerably more than the other 3 wheels. If you start noticing that your board is
grinding, you need to replace the drive wheel. Contact Altered™ / Exkate® or your local dealer to order
replacement wheels and other parts.
Battery Maintenance
The rechargeable battery that powers your Altered™ board should last 1-2 years (1000 to 1500 miles of
riding) if kept properly charged, but will slowly decrease in capacity and eventually fail to hold a charge.
To maintain maximum life, always keep your batteries charged when storing for extended periods of
time. Plug in at least once a month to maintain a charge. Charge time for your board is approximately 4
to 6 hours. You may order replacement batteries from Altered™ / Exkate or your local dealer. It will not
harm your batteries to always be connected to the charger when not in use. The charger quits charging
when batteries are fully charged.
Drive Belt
Due to the superior design of the board, the drive belt will last a long time, but eventually will wear out.
Replacements can be ordered from Altered™ / Exkate® or your local dealer.
Troubleshooting
Issue Problem/Cause Solution
Skateboard does not
start up.
Skateboard controller is not turned on.
Turn on.
The indicator light on the charger is red.
Recharge the skateboard.
No beep heard when turning on controller
Battery is not properly
installed or is out of power.
Re-install or change battery.
Skateboard stops
automatically after running
for some time.
Overheat/overload protection of motor.
Cool motor.
Low voltage production of controller.
Change or re-charge battery.
Intermittent power
while riding.
The metal film of the handle is damaged.
Repair the metal film or
replace controller.
The antenna receiver on the bottom of the
skateboard is damaged.
Repair the antenna.
Controller and receiver are wet or moist.
Drain/dry (may need
replacement).
Indicator light on battery box is going down to
bottom or invisible.
Recharge battery.
Riding in bare feet. Bare feet do not transmit
controller signal well. Hands or feet are wet from
sweat or other moisture.
Put shoes on or dry hands
& feet.
Unable to charge
skateboard.
No power, or charger has overheated or charger
does not light.
Replace charger.
Red light flashes in succession because charger does
not work smoothly or due to low voltage of battery
group.
Change charger or charge
the battery group.
Strong vibration and loud
high-pitched noise when
running.
Belt is loose or over-flexed.
Adjust the belt, fasten screw
and nut, and adjust back nut.
Bearing is damaged.
Change bearing.
•
7
2
Remember: ALWAYS ride within your limits and comfort zone and
NEVER ride without protective gear!
www.AlteredElectricSkateboards.com www.AlteredExkate.com
Remember: ALWAYS ride within your limits and comfort zone and
NEVER ride without protective gear!
www.AlteredElectricSkateboards.com www.AlteredExkate.com
• Once the motor has engaged, pull the trigger more to increase speed.
• To decrease speed, slowly
let the trigger go. This will decrease your speed. If you let the trigger go to
its starting position you will be in near-neutral (for safety, there is no fully neutral state).
• To brake, push the trigger forward. The braking power is relative to the speed you are traveling. If you
are at full speed when you engage the brakes, you will stop faster than you would if you were coasting
in neutral. Maximum speed and stopping distance depends on your weight and riding surface.
• The wireless remote control uses a standard 9-volt battery. Turning the control off when not in use will
maximize battery life. If you notice unreliable communication with the board, replace the battery.
• On an uphill run, you will find that you need to keep your weight over the rear wheels to keep them
from slipping. If the hill is too steep, the board will bog down and continued use may overheat the
motor. Stop, step off and walk the steep hills. This board will take lighter weight riders up hills faster
and will slow down under the weight of heavier riders.
• On downhill runs, the motor remains engaged at all times providing some drag to slow you down. You
also have full braking control. Frequent minor speed corrections with the brakes are preferable to
letting your speed build up and then braking suddenly.
Speed
• Never ride down hills that are too steep to maintain safe control of your board.
• Never ride down hills that require constant braking, as this can damage the board’s electronics.
KNOW YOUR LIMITS AND RIDE WITHIN THEM!
Start slowly and keep your speed down until you have a good feel
for the acceleration and braking.
Regular Maintenance
Under normal use, your board will require very little routine maintenance. Follow directions below.
MAINTENANCE WARNING
FAILURE TO FOLLOW MAINTENANCE INSTRUCTIONS AND GUIDELINES WILL VOID YOUR
WARRANTY. DO NOT OPEN THE BATTERY BOX, MOTOR CONTROL ASSEMBLY OR MOTOR.
DOING SO WILL VOID YOUR WARRANTY
.
YOUR ALTERED™ ELECTRIC SKATEBOARD IS NOT WATERPROOF
AND MUST NOT BE
RIDDEN IN THE RAIN, MUD, OR OTHER WET AREAS TO PREVENT ELECTRICAL DAMAGE.
ALWAYS KEEP YOUR BOARD CLEAN AND FREE OF MOISTURE.
Tighten Fittings
Vibrations from normal use can cause some of the fittings to loosen over time. Check all fasteners for
tightness before every use, especially if used on irregular surfaces. This will require an allen wrench and a
few different sized sockets or open-ended wrenches. Check and tighten all screws and nuts after every 4 to 5
hours of riding. Do not over-tighten as stripping can result. Snug is tight enough.
Keep the Board Dry
Your electric skateboard is not waterproof
and must not be ridden in the rain, mud, or other wet areas to
prevent electrical damage. Always keep your board clean and free of moisture.
Trucks & Bushings
Exkate’s patented trucks are not like conventional skateboard trucks. TIGHTENING THE TRUCKS DOES
NOT CHANGE THE STIFFNESS OR TURNING RADIUS. DO NOT ADJUST THE TRUCK’S
KINGPIN BOLT OR YOU CAN SPLIT THE BUSHING! The trucks and bushings are factory preset and
should not be adjusted
. The bushings are specially formulated to absorb shock and provide positive steering
control. Although specially formulated for extremely long life, the bushings located in the trucks of your
board will wear over time. Replace them with the same special bushings that are standard equipment on the
board. They are available through Altered™ / Exkate or your local dealer.
Read All Instructions Carefully Before Use
THIS ELECTRIC SKATEBOARD IS NOT A TOY. Skateboarding is a popular recreational
activity. However, as with most sports there are certain risks and dangers involved in
skateboarding and action sports activities, including skating itself, riding, assisting, and
observing.
Skateboarding is regulated by state and local laws, which vary by location. Local laws should
be consulted for specific requirements in your area.
WARNING! Any person who participates in or assists in skateboarding assumes
the known and unknown inherent risks in skateboarding activities and is legally
responsible for all damages, injury, or death to himself or herself or other
persons or property which result from these activities.
As a rider or active skateboarding spectator you are responsible for:
Acting within the limits of your ability and the purpose and design of the equipment used.
Maintaining control of yourself and the equipment you use.
Refraining from acting in any manner, which may cause or contribute to death or injury of
yourself or others.
IF YOU DO NOT UNDERSTAND ANY AND ALL PARTS OF THIS SAFETY
OPERATION INFORMATION, PLEASE CALL ALTERED™ / EXKATE® TO CLARIFY
ALL POINTS IN THIS OWNER MANUAL: 800-214-3595
ALTERED™ SAFETY WARNINGS
WARNING! WEAR A HELMET AND PROTECTIVE SKATEBOARD
RIDING GEAR AT ALL TIMES! This includes elbow and kneepads,
protective eyewear, long pants and long shirts or outerwear protection.
The combination of power and weight make your Altered™ board a potentially hazardous device.
Improper use can result in property damage, serious injury or even death. Understanding all of its
features and controls is necessary for safe riding.
THE ALTERED™ FUTURE 250 AND SLASH BAT 250 ARE DESIGNED FOR USE BY
THOSE
16 AND OLDER AND SHOULD NOT BE USED WITHOUT ADULT SUPERVISION.
Maximum recommended weight for the rider is 170 lbs / 80 kg
This board should be operated by only 1 rider at a time.
Avoid uneven surfaces, potholes, surface cracks and obstacles. Always ride at a safe speed,
maintaining full control over the board at all times. Know your limits and ride within them. Adult
supervision is strongly recommended.
This board does not conform to Federal Motor Vehicle Standards and is not intended for operation
on public streets, roads or highways. Serious injury can result from unsafe operation of this vehicle.
The operator can minimize these assumed risks by wearing safety equipment. Always check your
state and local laws before using in public areas.
DO NOT OPERATE THE ELECTRIC SKATEBOARD IN TRAFFIC OR ON WET, FROZEN,
OILY OR UNPAVED SURFACES, OR NEAR PEOPLE OR OTHER VEHICLES.
The user of this product and the adult supervisor assumes all risks associated with its use. To
minimize these assumed risks, the user must wear a safety helmet, protective eye wear, appropriate
footwear, knee and elbow protection at all times. Do not operate your board in crowded areas.
Be aware that radio signal interference could occur in your riding area.
HAVE FUN AND BE SAFE!
!
!
3
6
Remember: ALWAYS ride within your limits and comfort zone and
NEVER ride without protective gear!
www.AlteredElectricSkateboards.com www.AlteredExkate.com
Remember: ALWAYS ride within your limits and comfort zone and
NEVER ride without protective gear!
www.AlteredElectricSkateboards.com www.AlteredExkate.com
Preparation
1. Inspect outer carton for damages; open carton and inspect for internal damage. Report any damage to
your freight carrier or dealer.
2. Remove your new board, remote control and charger. Plug charger into wall and electric skateboard to
begin charging process. Lights on the charger will blink until a full charge is attained.
3. Be sure that you are thoroughly familiar with all of the features and controls discussed in this manual
before you ride.
4. All safety equipment should be worn at all times when on the board – even when riding for short
distances or durations! Make sure that the area in which you plan to ride is paved, level, free of
obstacles, clear of power lines, radio antennas, and is not crowded.
Getting Started
Before riding your new board, please be sure you fully understand how your board operates.
Charging the Battery
Before first use, make sure your electric skateboard has a full charge. A full charging cycle can take 4 to 6
hours.
• A green indicator light on the charger means the battery is fully charged.
• A steady red or flashing red indicator light means the battery is in charging mode. Charge until the
light turns a steady green.
• If your powerboard also has a battery charge indicator on the battery box, do not rely on the indicators
to reveal strength of the battery.
Adjust Electric Skateboard’s Speed Range
Your board has 3 adjustable speed ranges: High, Medium and Low. A slide switch is located in the remote
control gun – just under the 9-volt battery – that controls the speed range. To adjust the speed capacity,
turn off the wireless remote and remove the 9-volt battery from compartment of the base of remote control
handle. Locate the slide switch inside the compartment. Set the switch to the desired speed range: left
=slow;
middle
=middle range; right=fastest speed range. (See picture, below left.)
Turning the Board On
1. To turn the board on, press the black rubber power button located on the side of the board’s black
battery box. By depressing the button you will hear a “click” and see a red light come on, indicating
the board has been powered on.
2. Next, turn on the power of the wireless remote control. If the 9-volt battery in the remote is charged,
you will hear a faint, high-pitched beep indicating the remote has been powered on.
Be sure to follow this sequence in order when turning on your board:
1) turn on the board, then
2) turn on the remote – or your electric skateboard will not work.
Note: Your board also has an automatic shut-off to prolong battery life. If the board is not used for about 10
minutes, power shuts off automatically. Turn back on to restart.
Riding Your Board
Once your board is on, SLOWLY pull the trigger toward you to accelerate. To decelerate, SLOWLY release
the trigger. To slow to a stop, push the trigger away from you.
WARNING! Your Altered™ Electric Skateboard is powerful. Never pull the
trigger quickly or release it suddenly with no resistance. If you step on and
pull the trigger quickly, you will be thrown backward off the board.
If traveling at high speed, pushing the lever forward quickly (engaging the
brake) could throw you forward, headfirst off the front of the board.
Know your limits and accelerate and brake accordingly!
Wireless Remote Control
The wireless remote control regulates the speed of the board:
Pulling the trigger toward you will accelerate the board
.
Releasing the lever will return it to the near-neutral position, and allow you to coast downhill.
Pushing the trigger away from you will engage braking
.
IMPORTANT: The Altered™ wireless remote uses a unique, close proximity low-frequency radio signal
that minimizes the possibility of signal interference. However, signal interference may occur within about 3
feet / 1 meter of other Altered™ Electric Skateboards, or with high power lines, cell phones or other signal-
emitting devices. Use caution and check your ride area for signal interference before use.
Riding Tips
• Pull the trigger very slowly until you start to feel the motor engage. If you get on the board and pull the
trigger quickly the board will throw you off the back.
Speed range control is adjusted
with the slide switch underneath
the 9-volt battery in the hand
controller.
1. Turn on the battery
box power first…
2. …Then turn on
the hand controller.
Key Features of Your Altered™ Electric Skateboard
Your Altered™ Electric Skateboard is a state-of-the-art electric-powered skateboard offering
the following features:
Variable Speed Control
You control your speed by moving the remote control trigger.
Pulling the trigger toward you increases your speed.
Pushing the trigger away from you decreases your speed to approximately the halfway
point, where the power is in neutral.
Pushing the trigger away from you beyond the halfway point applies braking power.
ABS Electronic Brake
Push the trigger gradually and steadily away from your body to achieve safe breaking. Our
technology allows for a stable deceleration with a gradual increase in braking power as speed
decreases.
Universal and Selective Controller
Our wireless remote controller is universal – Altered™ Electric Skateboard controllers can be
used with any of the same model/specification. Our wireless remote controller is selective –
when an Altered™ Electric Skateboard controller is controlling a skateboard, other controllers
cannot interfere unless they are in VERY CLOSE PROXIMITY (within 3 feet / 1 meter).
Emergency Brake Anti-Collision Protection
If you fall off your board it will brake immediately and not run off into the sunset.
Board and Remote Control Automatic Shutoff
Both the board and the wireless remote control have automatic shutoff protection to preserve
the batteries in each unit should you forget to turn off either. (Units shut off after 10 minutes of
non-use.
)
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