ViewSonic LS500WH User manual

LS500W/LS500WH/LS550W/LS550WH

Projector

User Guide

Model No. VS18864/VS19011

P/N: LS500W/LS500WH/LS550W/LS550WH

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in

a safe manner, as well as registering your product for future service. Warranty information contained in this User

Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at

http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right

corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”

2

Thank you for choosing ViewSonic®

As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding

the world’s expectations for technological evolution, innovation, and simplicity.

At ViewSonic®, we believe that our products have the potential to make a positive

impact in the world, and we are confident that the ViewSonic® product you have

chosen will serve you well.

Once again, thank you for choosing ViewSonic®!

3

Safety Precauons

Please read the following Safety Precauons before you start using the projector.

• Keep this user guide in a safe place for later reference.

• Read all warnings and follow all instrucons.

• Allow at least 20“ (50 cm) clearance around the projector to ensure proper

venlaon.

• Place the projector in a well-venlated area. Do not place anything on the

projector that prevents heat dissipaon.

• Do not place the projector on an uneven or unstable surface. The projector may

fall over, causing personal injury or projector malfuncon.

• Do not use if the projector is lted at an angle of more than 10° degrees le or

right, nor at an angle of more than 15° degrees forwards or backwards.

• Do not look straight at the projector lens during operaon. The intense light

beam may damage your eyes.

• Do not block the projecon lens with any objects when the projector is under

operaon as this could cause objects to become heated and deformed or even

cause a re.

• Do not aempt to disassemble the projector. There are dangerous high voltages

inside which may cause death if you should come into contact with live parts.

• When moving the projector, be careful not to drop or bump the projector on

anything.

• Do not place any heavy objects on the projector or connecon cables.

• Do not stand the projector on end vercally. Doing so may cause the projector to

fall over, causing personal injury or projector malfuncon.

• Avoid exposing the projector to direct sunlight or other sources of sustained

heat. Do not install near any heat sources such as radiators, heat registers,

stoves, or other devices (including ampliers) that may increase the temperature

of the projector to dangerous levels.

• Do not place liquids near or on the projector. Liquids spilled into the projector

may cause it to fail. If the projector does become wet, disconnect it from the

power supply and call your local service center to have the projector serviced.

• When the projector is under operaon, you may sense some heated air and odor

from its venlaon grill. It is a normal operaon and not a defect.

4

• Do not aempt to circumvent the safety provisions of the polarized or

grounding-type plug. A polarized plug has two blades with one wider than the

other. A grounding-type plug has two blades and a third grounding prong. The

wide and third blade are provided for your safety. If the plug does not t into

your outlet, obtain an adapter and do not aempt to force the plug into the

outlet.

• When connecng to a power outlet, DO NOT remove the grounding prong.

Please ensure grounding prongs are NEVER REMOVED.

• Protect the power cord from being treaded upon or pinched, parcularly at the

plug, and at the point where it emerges from the projector.

• In some countries, the voltage is NOT stable. This projector is designed to

operate safely within a voltage between 100 to 240 volts AC, but could fail if

power cuts or surges of ±10 volts occur. In areas where voltage may uctuate

or cut out, it is recommended that you connect your projector through a power

stabilizer, surge protector, or uninterruptable power supply (UPS).

• If smoke, an abnormal noise, or a strange odor is present, immediately switch

the projector o and call your dealer or ViewSonic®. It is dangerous to connue

using the projector.

• Use only aachments/accessories specied by the manufacturer.

• Disconnect the power cord from the AC outlet if the projector is not being used

for a long period of me.

• Refer all servicing to qualied service personnel.

CAUTION: Possibly hazardous opcal radiaon is emied from this product. As

with any bright light source, do not stare into the beam, RG2 IEC 62471-

5:2015

5

Safety Precauons - Ceiling Mounng

Please read the following Safety Precauons before you start using the projector.

If you intend to mount the projector on the ceiling, we strongly recommend that

you use a proper ng projector ceiling mount kit and that you ensure it is securely

and safely installed.

If you use an inappropriate projector ceiling mount kit, there is a safety risk that the

projector may fall from the ceiling due to an improper aachment through the use

of the wrong gauge or length screws.

You can purchase a projector ceiling mount kit from the place you purchased your

projector. We recommend that you also purchase a separate security cable and

aach it securely to both the an-the lock slot on the projector and the base of

the ceiling mount bracket. This will perform the secondary role of restraining the

projector should its aachment to the mounng bracket become loose.

6

Contents

Safety Precautions ....................................................... 3

Safety Precautions - Ceiling Mounting ......................... 5

Introduction ................................................................ 9

Product Overview ...........................................................................................10

Projector ..........................................................................................................10

Remote Control................................................................................................12

Initial Setup ............................................................... 15

Choosing a Location ........................................................................................15

Projection Dimensions ....................................................................................16

Mounting the Projector ..................................................................................19

Preventing Unauthorized Use .........................................................................20

Using the Security Slot .....................................................................................20

Using the Password Function ...........................................................................21

Locking the Control Keys ..................................................................................24

Making Connections .................................................. 25

Connecting to Power ............................................................................................25

Connecting to Computer Sources .................................................................... .....26

VGA Connection .................................................................................................... 26

VGA Out Connection ............................................................................................. 26

Connecting to Video/Computer Sources ..............................................................26

HDMI Connection .................................................................................................. 26

Connecting to Audio .............................................................................................26

Operation .................................................................. 28

Turning the Projector On/Off ...............................................................................28

Starting Up the Projector ...................................................................................... 28

Shutting Down the Projector ................................................................................. 29

Selecting an Input Source .....................................................................................30

Adjusting the Projected Image .............................................................................31

Fine-Tuning the Image Size and Clarity ................................................................. 31

Correcting Keystone .............................................................................................. 32

Adjusting 4 corners ............................................................................................... 33

Hiding the Image ..................................................................................................33

Controlling the Projector through a LAN Environment ........................................34

Configuring the LAN Control Settings .................................................................... 34

7

Menu Functions ........................................................ 36

General On-Screen Display (OSD) Menu Operation .........................................36

On-Screen Display (OSD) Menu Tree .................................................................... 37

DISPLAY Menu ......................................................................................................44

IMAGE Menu ........................................................................................................47

POWER MANAGEMENT Menu .............................................................................50

BASIC Menu ..........................................................................................................53

ADVANCED Menu .................................................................................................56

SYSTEM Menu .......................................................................................................59

INFORMATION Menu ...........................................................................................61

Appendix ................................................................... 62

Specifications .................................................................... .................................... 62

Projector Dimensions ............................................................................................ 63

Timing Chart .........................................................................................................63

Analog RGB ............................................................................................................ 63

HDMI (PC) .............................................................................................................. 65

HDMI (Video) ......................................................................................................... 66

Component video .................................................................................................. 67

Troubleshooting ...................................................................................................68

Common Problems ................................................................................................ 68

LED Indicators ........................................................................................................ 69

Maintenance.........................................................................................................70

General Precautions .............................................................................................. 70

Cleaning the Lens .................................................................................................. 70

Cleaning the Case .................................................................................................. 70

Storing the Projector ............................................................................................. 70

Disclaimer .............................................................................................................. 70

Light Source Information ......................................................................................71

Light Source Hour .................................................................................................. 71

Extending Light Source Life ................................................................................... 71

8

Regulatory and Service Information .......................... 72

Compliance Information ....................................................................................... 72

FCC Compliance Statement ................................................................................... 72

Industry Canada Statement ................................................................................... 72

CE Conformity for European Countries ................................................................. 72

Declaration of RoHS2 Compliance......................................................................... 73

Indian Restriction of Hazardous Substances ......................................................... 74

Product Disposal at End of Product Life ................................................................ 74

Copyright Information ..........................................................................................75

Customer Service .................................................................................................. 76

Limited Warranty .................................................................................................. 77

Mexico Limited Warranty ...................................................................................... 80

9

Package Contents

LS550W / LS550WH LS500W / LS500WH

(LS500W/LS550W only)

NOTE: The power cord and video cables included in your package may vary depending

on your country. Please contact your local reseller for more informaon.

Introduction

10

Product Overview

Projector

Controls and Functions

LS550W / LS550WH LS500W / LS500WH

MENU

EXIT

SOURCE

ENTER

BLANK

COLOR

MODE

Power Indicator Light

Temperature Indicator Light

Light Source Indicator Light

Focus Ring

Zoom Ring

Projection Lens

Vent (heated

air exhaust)

Remote IR sensor

Power Indicator Light

Temperature Indicator Light

Light Source Indicator Light

Remote IR sensor

Focus Ring

Vent (heated air exhaust)

Projection Lens

Key Description

[ ] Power Toggles the projector between standby mode and Power On.

[ / / / ]

Keystone Keys

Manually corrects distorted images resulting from an angled

projection.

[ / ] Volume Keys Decreases/Decreases the volume level.

[ / / / ]

Left/Right/Up/Down

Selects the desired menu items and makes adjustments

when the On-Screen Display (OSD) Menu is activated.

Menu • Turns on or off the On-Screen Display (OSD) Menu.

• Goes back to previous OSD menu, exits and saves menu

settings.

Exit

Source • Displays the input source selection bar.

• Displays the HELP menu by a long press for 3 seconds.

Blank Hides the screen picture.

Enter Enacts the selected On-Screen Display (OSD) Menu item

when the OSD Menu is activated.

[ ] Corner Adjustment Displays the Corner Adj. menu.

Color Mode Displays the color mode selection bar.

1111

Connection Ports

AUDIO IN

AUDIO OUT

RS-232

HDMI USB A

5V/2A OUT

(SERVICE)

AUDIO IN

AUDIO OUT

MONITOR OUT

COMPUTER IN

RS-232

HDMI USB A

5V/2A OUT

(SERVICE)

LS500WH

LS500W

LS550WH

LS550W

2 31 4 97

2 31 4 5 6 9

7

2 31 4 97

23

1 4 5 6 8

8

97

AC Power Cord Inlet

Ceiling Mount Holes Security Bar

Adjuster Foot

Interactive module mounting

Port Description

[1] AUDIO IN Audio signal input socket.

[2] AUDIO OUT Audio signal output socket.

[3] HDMI HDMI port.

[4] USB 5V/2A OUT (SERVICE) USB Type A port for power supply.

[5] COMPUTER IN RGB (PC)/Component video (YPbPr/YCbCr) signal input

socket.

[6] MONITOR OUT RGB signal output socket.

[7] RS-232 RS-232 control port.

[8] RJ-45 LAN port.

[9] Kensington anti-theft lock slot

12

Remote Control

Controls and Functions

Button Description

On/ Off Toggles between standby

mode and Power On.

COMP Selects the source from

the COMPUTER IN port for

display.

NOTE: Only available for

LS500W/LS550W.

VIDEO Not available.

HDMI Selects the source from

the HDMI port(s) for

display. Press this button

again to switch between

the two (2) ports if

available.

Button Description

Auto Sync Automatically determines

the best picture timings

for the displayed image.

Source • Displays the source

selection bar.

• Displays the HELP

menu by a long press

for 3 seconds.

[ / ]

Keystone Keys

Manually corrects

distorted images resulting

from an angled projection.

Enter Enacts the selected OSD

Menu item.

Left/ Right

Up/ Down

Selects the desired

menu items and makes

adjustments.

Menu Turns on/off the On-

Screen Display (OSD)

Menu or goes back to

previous OSD Menu.

(INFORMATION)

• Displays the

INFORMATION menu.

• Displays the HELP

menu by a long press

for 3 seconds.

Exit Exits and saves menu

settings.

Aspect Displays the aspect ratio

selection bar.

Freeze Freezes the projected

image.

Pattern Displays embedded test

pattern.

Blank Hides the screen picture.

NOTE: The corner adjustment (P33) and horizontal keystone (P32) functions are

available on LS550W/LS550WH only.

13

Button Description

PgUp (Page

Up)/

PgDn (Page

Down)

Operates your display

software program

(on a connected PC) which

responds to

page up/down commands

(like Microsoft

PowerPoint).

NOTE: Only available

when a PC input

signal is selected.

Eco Mode Selects the Eco mode.

(Volume

Up)

Increases the volume level.

(Volume

Down)

Decreases the volume

level.

(Mute) Toggles audio between on

and off.

Magnifies the projected

picture size.

Reduces the projected

picture size.

Color Mode Displays the color mode

selection bar.

Remote Control Effective Range

To ensure proper function of the remote control

follow the steps below:

1. The remote control must be held at an angle

within 30° perpendicular to the projector’s IR

remote control sensor(s).

2. The distance between the remote control and

the sensor(s) should not exceed 8 m (26 ft.)

NOTE: Refer to the illustration for the location of

the infrared (IR) remote control sensor(s).

Approx. 30°

14

Replacing the Remote Control Batteries

1. Remove the battery cover from the rear of the remote control by pressing the

finger grip and sliding it down.

2. Remove any existing batteries (if necessary) and install two AAA batteries.

NOTE: Observe the battery’s polarities as indicated.

3. Replace the battery cover by aligning it with the base and pushing it back into

position.

NOTE:

• Avoid leaving the remote control and batteries in excessive heat or a humid

environment.

• Replace only with the same or equivalent type recommended by the battery

manufacturer.

• Dispose of the used batteries according to the manufacturer’s instructions and

local environment regulations for your region.

• If the batteries are drained or if you will not be using the remote control for an

extended period of time, remove the batteries to avoid damage to the remote

control.

15

Initial Setup

This section provides detailed instructions for setting up your projector.

Choosing a Location

Personal preference and room layout will decide the installation location. Consider

the following:

• Size and Position of your screen.

• Location of a suitable power outlet.

• Location and Distance between the projector and other equipment.

The projector is designed to be installed in one of the following locations:

1. Front Table

The projector is placed near the floor in

front of the screen.

2. Rear Table

The projector is placed near the floor

behind the screen.

NOTE: A special rear projection screen

is required.

3. Rear Ceiling

The projector is suspended upside-down

from the ceiling behind the screen.

NOTE: A special rear projection screen

is required.

4. Front Ceiling

The projector is suspeneded upside-

down from the ceiling in front of the

screen.

16

Projection Dimensions

NOTE: See “Specifications” on page 62 for the native display resolution of this

projector.

• 16:10 Image on a 16:10 Screen

• 16:10 Image on a 4:3 Screen

(a)

(c)

(b)

(e)

(f)

(d)

NOTE: (e) = Screen

(f) = Center of Lens

• 16:10 Image on a 16:10 Screen

LS500W/LS500WH

(a) Screen

Size

(b) Projection Distance (c) Image

Height

(d) Vertical Offset

minimum maximum minimum maximum

inch mm inch mm inch mm inch mm inch mm inch mm

30 762 39.37 1000 43.31 1100 15.90 404 0.00 0 0.00 0

60 1524 78.74 2000 86.61 2200 31.80 808 0.00 0 0.00 0

70 1778 91.86 2333 101.05 2567 37.10 942 0.00 0 0.00 0

80 2032 104.99 2667 115.49 2933 42.40 1077 0.00 0 0.00 0

90 2286 118.11 3000 129.92 3300 47.70 1212 0.00 0 0.00 0

100 2540 131.23 3333 144.36 3667 53.00 1346 0.00 0 0.00 0

110 2794 144.36 3667 158.79 4033 58.30 1481 0.00 0 0.00 0

120 3048 157.48 4000 173.23 4400 63.60 1615 0.00 0 0.00 0

130 3302 170.60 4333 187.66 4767 68.90 1750 0.00 0 0.00 0

140 3556 183.73 4667 202.10 5133 74.20 1885 0.00 0 0.00 0

150 3810 196.85 5000 216.54 5500 79.50 2019 0.00 0 0.00 0

200 5080 262.47 6667 288.71 7333 106.00 2692 0.00 0 0.00 0

250 6350 328.08 8333 360.89 9167 132.50 3365 0.00 0 0.00 0

300 7620 393.70 10000 433.07 11000 159.00 4039 0.00 0 0.00 0

17

LS550W/LS550WH

(a) Screen

Size

(b) Projection Distance (c) Image

Height

(d) Vertical Offset

minimum maximum minimum maximum

inch mm inch mm inch mm inch mm inch mm inch mm

60 1524 24.84 631 24.84 631 31.80 808 3.18 81 3.18 81

70 1778 28.98 736 28.98 736 37.10 942 3.71 94 3.71 94

80 2032 33.13 841 33.13 841 42.40 1077 4.24 108 4.24 108

90 2286 37.27 947 37.27 947 47.70 1212 4.77 121 4.77 121

100 2540 41.41 1052 41.41 1052 53.00 1346 5.30 135 5.30 135

110 2794 45.55 1157 45.55 1157 58.30 1481 5.83 148 5.83 148

120 3048 49.69 1262 49.69 1262 63.60 1615 6.36 162 6.36 162

130 3302 53.83 1367 53.83 1367 68.90 1750 6.89 175 6.89 175

140 3556 57.97 1472 57.97 1472 74.20 1885 7.42 188 7.42 188

150 3810 62.11 1578 62.11 1578 79.50 2019 7.95 202 7.95 202

200 5080 82.81 2103 82.81 2103 106.00 2692 10.60 269 10.60 269

250 6350 103.52 2629 103.52 2629 132.50 3365 13.25 337 13.25 337

300 7620 124.22 3155 124.22 3155 159.00 4039 15.90 404 15.90 404

• 16:10 Image on a 4:3 Screen

LS500W/LS500WH

(a) Screen

Size

(b) Projection Distance (c) Image

Height

(d) Vertical Offset

minimum maximum minimum maximum

inch mm inch mm inch mm inch mm inch mm inch mm

30 762 37.14 943 40.86 1038 15.00 381 0.00 0 0.00 0

60 1524 74.28 1887 81.71 2075 30.00 762 0.00 0 0.00 0

70 1778 86.66 2201 95.33 2421 35.00 889 0.00 0 0.00 0

80 2032 99.04 2516 108.95 2767 40.00 1016 0.00 0 0.00 0

90 2286 111.42 2830 122.57 3113 45.00 1143 0.00 0 0.00 0

100 2540 123.81 3145 136.19 3459 50.00 1270 0.00 0 0.00 0

110 2794 136.19 3459 149.80 3805 55.00 1397 0.00 0 0.00 0

120 3048 148.57 3774 163.42 4151 60.00 1524 0.00 0 0.00 0

130 3302 160.95 4088 177.04 4497 65.00 1651 0.00 0 0.00 0

140 3556 173.33 4403 190.66 4843 70.00 1778 0.00 0 0.00 0

150 3810 185.71 4717 204.28 5189 75.00 1905 0.00 0 0.00 0

200 5080 247.61 6289 272.37 6918 100.00 2540 0.00 0 0.00 0

250 6350 309.51 7862 340.47 8648 125.00 3175 0.00 0 0.00 0

300 7620 371.42 9434 408.56 10377 150.00 3810 0.00 0 0.00 0

18

LS550W/LS550WH

(a) Screen

Size

(b) Projection Distance (c) Image

Height

(d) Vertical Offset

minimum maximum minimum maximum

inch mm inch mm inch mm inch mm inch mm inch mm

60 1524 23.44 595 23.44 595 30.00 762 3.00 76 3.00 76

70 1778 27.34 695 27.34 695 35.00 889 3.50 89 3.50 89

80 2032 31.25 794 31.25 794 40.00 1016 4.00 102 4.00 102

90 2286 35.16 893 35.16 893 45.00 1143 4.50 114 4.50 114

100 2540 39.06 992 39.06 992 50.00 1270 5.00 127 5.00 127

110 2794 42.97 1091 42.97 1091 55.00 1397 5.50 140 5.50 140

120 3048 46.88 1191 46.88 1191 60.00 1524 6.00 152 6.00 152

130 3302 50.78 1290 50.78 1290 65.00 1651 6.50 165 6.50 165

140 3556 54.69 1389 54.69 1389 70.00 1778 7.00 178 7.00 178

150 3810 58.59 1488 58.59 1488 75.00 1905 7.50 191 7.50 191

200 5080 78.13 1984 78.13 1984 100.00 2540 10.00 254 10.00 254

250 6350 97.66 2480 97.66 2480 125.00 3175 12.50 318 12.50 318

300 7620 117.19 2977 117.19 2977 150.00 3810 15.00 381 15.00 381

NOTE: It is recommended that if you intend to permanently install the projector,

please physically test the projection size and distance using the actual

projector in situ before you permanently install it.

19

Mounting the Projector

NOTE: If you buy a third-party mount, please use the correct screw size. Screw size

can vary depending on the thickness of the mounting plate.

1. To ensure the most secure installation, please use a ViewSonic® wall or ceiling

mount.

2. Ensure the screws used to attach a mount to the projector meet the following

specifications:

• Screw type: M4 x 8

• Maximum Screw length: 8 mm

LS550W / LS550WH

LS500W / LS500WH

61

199

61

199

NOTE:

• Avoid installing the projector near a heat source.

• Keep at least a 10 cm gap between the ceiling and the bottom of the

projector.

20

Preventing Unauthorized Use

The projector has several built-in security features to prevent theft, access, or

accidental setting changes.

Using the Security Slot

To help prevent the projector from being stolen, use a security slot locking device

to secure the projector to a fixed object.

Below is an example of setting up a security slot locking device:

NOTE: The security slot can also be used as a safety anchor if the projector is

mounted to the ceiling.

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ViewSonic LS500WH User manual

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