Vodavi Starplus 2802 User manual

Category
Telephones
Type
User manual

This manual is also suitable for

STAR PLU S
280 0- Ser ies
Te lep hon es
User Guide
TM
I
Is sue Relea se Date Desc ription
1.0 05- 04 New P r od u ct R ele a s e
1.1 06-04 Two-line wiring procedu re added.
LIFE SUPPORT APPLICATIONS POLICY
VOD AVI Techno logy , Inc. products are not authorized
for and should not be used within Life Support
application s. Lif e Support s ystems are equipment
intended to support or sustain life and whose failure to
perform when properly used in accordance with
instru ctions pr ovided can be reasona bly expe cted to
result in s ignificant personal inj ur y or death.
VODAVI Technology, Inc. warra nty is lim ited to
replacement of defective components and does not
cover injury to persons or property or other
consequential damages
WARNING: Handling the cord on this product will expose you to lead, a chemical
known to the State of Califor nia t o cause [canc er, and] bi rth defect s o r other
reproductive harm. Wash hands after handling.
Copyright © 2000 VODAVI Technology, Inc.
All Rights Reserved
This materia l is copyri ghted by VODAVI Technolog y, Inc. Any
unauthorized reproductions, use or disclosure of this material, or
any part thereof, is strictly prohibited and is a violation of the
Copyright Laws of the United States (17 U.S.C. Section 101 et. seq.).
VODAVI reserve s the right to mak e changes in s pecification s at any
time and without notice. The inf ormation furnished by VO DAVI in
this material is belie ved to b e accurate a nd re liable, but is not
warranted to be true in all cases.
STARPLUS™ is a registered trademark of VODAVI Technology, Inc.
set/2004
PR INTE D IN THAI LAND
Important Safety Instructions
When using your telephone equipment, basic safety precautions
(includ ing the following) should always be followed to reduce the risk of
fire, electric shock, and injury to persons.
» Read and unde rstand all instructio ns.
» Follow all warnings and instructions m arke d on the tele phone.
» Do not use liquid cleaners or aerosol cleaners on the telephone; use a
damp cloth for cleaning.
» Do not operate the telephone around water (i.e., near a bath tub,
wash bo wl, ki tchen si nk, laundry tub, swimming pool, or in a we t
baseme nt).
» Do not place this telep hone on an unstable cart, stand, or table. The
telephone may fall caus ing serious damage to the teleph one.
» Slots and openings on the bottom of the telephone are provided for
ventilation to protec t it from overhea ting. These openings must not
be blocked or covered. The openings should never be blocked by
placing the telephone on the bed, sofa, rug, or other similar surface.
This telephone should never be placed near or over a radiator or heat
registe r. This telephon e sho uld not be place d in a built- in in stal lation
unless pr oper ven tilation is provided.
» Ne ver push any obje cts into this telephone through slots as they may
touch dangerous voltage points or short-out parts that could result
in a fire or electric shock. Nev er pour any liquids on the telephone.
» To reduce the risk of electric shock, do not disassemble this
telephone . Take the tele phone to a qualified serv iceman when
service or repair work is needed. Opening or removing covers may
expose you to dangerous voltage or other risks. Incorrect reass embly
can cause elect ric shock when the appliance is subsequently used.
» Avoid using a telephone (other than a cordless type) during an
electrical storm. There may be a remote risk of electric shock from
lightning.
» Do not use the telephone to report a gas leak in the vicinity of the
leak.
--- S AVE THE SE INSTR UCTION S ---
Product Information 1
Pro d uct Inf orma tion
All three 2800 mo dels ar e FC C r egistered , and both heari ng aid and
Ameri can Di sabilit y Act ( ADA) c omplia nt.
Sta nd ard F ea tur es includ e hand set volume butto n, dat a jack, messa ge
wait ing li gh t, red ial b ut ton, f las h but ton, des k moun t, an d ri nger cont rol
switch. The STARPLUS 2800 telep hones also come with a 5-year standard
manuf acturer ’s warran ty.
Two-line Models also have programming capabilities and separate line-
cont rol functi on s. The fo llowin g diagra m sh ows whe re to loca te th e
feature bu tt ons and swit che s used to operate th e 2800-series tel eph ones .
Memor y
Buttons
Feat ure
Buttons
B / Z
Line1
Line2
Spe aker
Vo l u m e
Ringer
Ringer
Ringer
Data
Jack
FLASH
Switch
Tone/ Pu lse
Switch
LN2
Jack
LN1
Jack
MUTE SPKR
PAUS E RE DI AL FLASH VOLU M E
CONF LN 1 LN 2 HOLD
MESSAG E
12ABC DEF
MNOJKLGHI
PQRS TUV WXYZ
OPER
3
456
789
0#
*
TM
“Hidde n”
Programming
Button
MODEL 2803
Fixe d
Programmable
2 Pro duct Informat io n
2800- Se ries Features
Use t his f eat ure/co mpariso n char t to i dentify the fu nctions that per tain to
yo ur t elep h one . (M odel numb er lo cated on bo ttom of telephone base.)
* Wall Mount Kit, optional
Feature
2801 2802 2803
A-Lead Connection
Con feren ce B utt on
Data Jack
Desk/Wall Mounta ble*
Flash Button
Handset Volume
Hidden Programming Button (hot el/m ot el o nly )
Hold Button
Hold for Each Line
Line In U se In dicator
Low/ High Ring er
Low/ High/Off Ri nger
Mess age Wait Lamp
Mute Button
Mute with LED
Nu mber Memor y ( redial function) 111
Pause Function
Pr ogra mmable Me mory D ial Button s 10 10
Programmable Flash Time
Redial Button
Ring Indicator
Speakerphone
Sp eaker w ith L ED
Sp eaker V olume Cont rol
Tone/Pulse Select ion
Two Lines (distinctive ring tones)
Installation 3
Telephone Specifications
The fol low ing pr oduc t list show s the dist in cti ve charact erist ics of the
2800-mode l t elephones.
Installation
Parts List
The 2800-Series Telephones come w ith al l the p arts you will need to
operate your telephone. Verify that the items listed below have been
inclu ded pri or to st artin g the in stallati on p rocess.
Vodavi 2800-Series Telephone
Desk-Mount Telephone Base
Han dset
Han dset Cord - 9 f t
Line Cord - 12 ft
User Gu ide
Desk Telepho ne
To in sta ll y our new te lep hon e:
1. Plug one end of the handset cord into the handset, and plug the
other e nd in to the h andset j ack on the sid e of th e telepho ne.
2. Set th e B/Z Ringer switch.
3. Plug one end of the line cord into the LINE1 jack, and plug the other
end in to th e wall ja ck.
On Two-L ine Mo del s --- Either l ine jack may be u sed, LINE 1 or LINE2.
Product Detail
Cabling Requirement -- 1 pair Minimum Message Waiting -- 70-90 VDC
FCC Specifications -- Part 15, Subpart J,
Cla ss A, P art 6 8
Operatin g Voltage -- 12 to 56 VDC
Non Polarity
Flash Timing -- 1 00, 300, 600m s (Programma ble) R egistered Connector -- USOC RJ 11
Footprint -- 8.75" x 6.25" Ring er Equi valence -- B/Z Switchabl e
Handset -- Standard K Style,
Hearing Aid Compatible
Safety Standard -- NTRL/C
Handset Cord Length -- 9 ft Signaling -- Standard 12 tone DTMF
Line Cord Length -- 12 ft Weight -- 2.5 lbs
4Installation
Wa l l Mou nt (optional)
If desir ed, any 2800 teleph one can be conv erted to a w all mount u nit. F or
easier mounting, the option al Wal l Moun t kit co mes wi th a 9-in . li ne c ord.
To install wall mount:
1. Detach one (1) of two
plastic tabs located
on th e Wall Mount.
2. Remove the han dset
from the cradle; insert
the t ab in to the sl ot
bel ow the h oo ksw it ch
as shown …
3. Unplug existi ng l ine
cor d from telep h on e
and wall jack.
4. Run the lin e cord
pr ov id ed t hr ou gh th e
rectangul ar o pe ning
of the Wall Mount and plug it into the line j ack of t he telephone.
5. Insert the “botto m” Wall Mou nt prongs into th e slots on the
“bot tom” of the telep hone bas e.
6. Gently press do wn on the Wall Mo unt u ntil the prongs o n the “top”
snap into the slot s on the “t op” of th e telep hone ba se.
7. Plug the oth er end of the li ne cor d into th e wall jack.
8. Match the two “key hole” sl ots on the Wa ll Mo unt wit h the lugs on
the 630-A t ype jack, and sli de the telepho ne i nt o place.
9. Retu rn the ha ndset to the crad le; t he t elepho ne is re ady to u se.
Connections & Wiring
A-Lead
An A-Lead C onnection is
availabl e on t he 2801 & 28 02
models. The connection is
mad e via the LIN E1 j ack
outer pairs as shown …
Wall Mount
Ta b
↓↓
TOP
Handset Cradle
Tab will hold handset securely when
te lephon e is u sed as wa ll mo unt.
PINS
1 2 3 4 5 6
Installation 5
Dat a J ack
The data j ack on t he 2 803 model is wir ed to LINE2 f rom the factory. To
change from LINE2 to LINE1, perform these steps:
1. Remo ve the 4 screws on the bott om of th e tel ephone, a nd sep arate
the botto m housing from the upper housing.
2. Remove wire/p lug fr om connector CN 21 (L2) & pla ce on CN 11 (L1).
3. Reas semble the t elepho ne, maki ng sur e all w ires are plug ged in .
Two-Line Connections
When connecting two phone lines t o the 2803-model telephone, observe
the follow ing recom mendati ons.
» If you utilize the LN1 connector
to bring in Li nes 1 an d 2 in your
installation , use a 4-pi n (2 pa ir)
line cord a s shown …
-- green & red w ires fo r Line1
-- yello w & bl ack wir es fo r Line 2
In th is ins talla tion me thod, no connect ion sh ould be made t o the L N2
conn ect or. (Failure to do so could re sult in a confe rence situation
bet ween Line s 1 and 2. )
» If you uti liz e bot h the LN1 and LN2 conn ec tors in your inst alla ti on,
mak e sure tha t a 2- pi n (1 pair) line cord is used.
Connecting a Modem to Your Telephone
This feature allows data transmission via the DATA jack on the telephone
using a computer equipped with the modem function, or a modem
connected by hard-wiring. Single-line models (2801 and 2802) use LINE1
for modem t ransmissions, t wo -line mo de ls (2803) use L INE2 .
To connect a modem to your telephone:
1. Locate th e D ATA jack on th e ri ght-side of the telephone, and th e
tele phon e ja ck con nec tion on th e mo dem.
2. Connect a line cord to the jack on the modem; plug the other end
of the cord into the DATA jack on the tele phone (RJ11 connection).
The modem is now connected t hrough your telephone on LINE 1 or
LINE2. Calls can be orig in ated and pass ed on to the modem.
Consu lt th e instru ction s provid ed wit h your m odem.
Two-Line Models ( 2803) --- LINE2 can be used for incoming &
outgoing calls when modem is not in use.
RBK
GY
Line 1Line 2
LN
1
2803
6Installation
Setting the Volume
Ring er Vol ume Switch
This switc h is located on the righ t side of th e tele pho ne. Yo u may set the
ringer volume swit ch to HI , LO, or OFF. When the s witch is mov ed to the
OFF pos ition y ou will no t hear ri nging fro m th at te lephone. H owev er , an
ext ension teleph one usi ng the s am e line w ill rin g durin g an in coming call .
Tw o-L ine Mod els --- T he 2803 telephone has two v olume sw itches, one for
each line. Thi s hosp it ality mode l does not have an OFF position, th e
volume ca n onl y be chan ged to HI or LO.
B/Z -Type Ringer
The B/Z Ringer switch is located on the ri ght side of the telephone near
the Ringer Volume switches. This switch should be set to “B” for residential
use, a nd “Z ” for b usiness /hospit alit y applic atio ns.
Handset Volume
Each 2800-model tel ephone has a volume button that allows you to
increase or decrease the handset volume while o n an active call. The
settings are: Normal and High.
Speak erp hone Volume Switch
Speakerphone models (2802 & 2803) are equipped with a sliding volume
switch to adjust the speakerphone volume. Slide the switch toward you
for lower volume, or away from you for higher volume.
Acc ess ing th e Dire ct o r y C a rd
Frequently dialed numbers may be recorded on the Directory Card. For
models with speed dial memory, the card can b e used to record the
telephone numbers stored in One-Touch speed dial memory.
To r emov e th e card:
1. Insert a paper clip in the hole at the top of t he vinyl overlay
covering the card.
2. Lift t he overlay and remove the card.
The MSG li ght and the Lin e In Use (LIU) LEDs will n ot o perate when set
in the “B” ringer mode.
Ope ra tio n 7
Oper ati on
Two -Lin e Mod el s - If you have a 2803-m odel telephone, press th e
appropriate LINE button before lifting the handset, or press the SPKR
button. The -green- LIU indicator on your telephone will then illuminate,
as well as any extension telephones with LIU indicators. Each LINE button
has tw o indic ators :
» Th e -gre en- i ndica tor ill uminat es whe n the li ne is in use.
» Th e -red - indica tor i llumina tes whe n the line is p laced o n Hold, or to
sh ow an in coming call.
Single-Line Models - The HOLD button serves as the LIU indicator. The
LED will be -gr een- when you lift the handset, or press the SPK R button.
The LED will be -red- when a call is waiting to be answered.
Message Waiting Indicator
If you have a telep hone me ssa ging ser vice, the MSG lamp wil l il luminat e
to indicate a message is waiting. Information regarding availability and
opera tion ma y be ob tained through your s ervice .
Two-Line Models (2803) --- T he MSG la mp wi ll ill uminate on LINE 1 only .
Flash
The Flash feature will allow you to access features available through
Custo m Call ing serv ices . Flash es may be stor ed in t he tele phone m emory .
Press th e FLA SH butto n while on a c al l to genera te a fl ash.
Last Number Redial
The last number dialed fro m the telephone wi ll be st ored when y ou h ang
up. L NR mem ory can s tore a telep hone num ber up to 32-d igit s in length.
To ac ce ss the last numbe r dial ed fr om yo ur tele phone ( 2802/2 803):
1. Lift the handset, or press the SPKR button.
2. Press the R EDIA L butto n, the n umber will au tomatic ally d ial out .
To di al the la st number ca lled fr om your te le phon e ( 280 3):
1. Press a LINE button.
2. Lift the handset, or press the SPKR button.
3. Press the R EDIA L butto n, the n umber will au tomatic ally d ial out .
8Operation
Changing from Handset to Speakerphone (2802 & 2803)
While using the handset:
1. Press the SPKR button.
2. Han g u p the ha ndset, the SPKR indi cator wi ll lig ht .
While using the speakerphone:
Lift t he ha nd set, the SPKR i nd icator will turn off.
Mu te (2802 & 2803 models)
To mute your voice while on a call:
1. Press the MU TE butto n, the -red- M ute in di cator wi ll illu minate.
2. Press any key to resum e conve rsation; Mute indica tor will t urn of f.
The Mute feature will automatically disengage when changing
from handset to speaker.
Hold (2802 model)
To pl ace a cal l on hold:
1. Press the H OLD but ton, the LIU in dicato r will i llumi nate - red-.
2. Ha ng-u p the ha nd se t.
To retrieve a call from hold:
» If you have already hung-up t he handset, lift the handset or press
the SPKR butt on on y our tel ephone.
» If the handset is not hung-up, press the HOLD button to resume
conversation. The LIU indicator will illuminate -green-.
Hold (2803 model)
To pl ace a cal l on hold:
Press th e H OLD butt on, the Line indica tor wil l c han ge to -red - for
that line.
To retrieve a call from hold:
Lift the h and set, or press th e SPKR bu tton on your teleph one or an
extension telephone.
If t he call w as pl aced on HOLD without hangin g up the handset:
press the hookswitch to recover the call and resume your
conv ers atio n.
Ope ra tio n 9
Me m or y D i al ing (2802 and 2803 models)
Ten frequently dialed telephone n umbers can b e stored i n the telephone
memory. A numb er store d in memory can be acc es sed wit h one-touch of
a Speed Dial button.
Memory Retention Time
Typic ally , t he n umbers you choo se to s tore w ill remai n i n m emo ry un til
they are overwritten with a new number.
Model 2802 --- If the telephone is “unplugged” from an a ctive telephone
line , store d numbe rs will only stay in memory for 24 h ours.
Model 2803 --- T he two -line mo del cont ains a l ithiu m batte ry tha t allow s
sto red numb ers to be retain ed in definit ely, or unti l chang ed.
To sto re a telep hone n umber in me mory:
1. Lift the handset, or press the SPKR button.
2. Then press the STORE button.
» For 2803 model … re move ov erlay to access STO RE butto n.
3. Dial the n umber you want to store into memory.
(The choi ces are: 0 -9, *, #, PAUSE, or FLAS H).
» For 2802 model … use R EDI AL button for Pause funct ion.
4. Press one of the ten Speed Dial buttons where you want to store
that teleph one numb er.
To enter “multipl e” memory lo cations … press the h ookswitch and
repeat Steps 2 through 4 for each number you want to store.
5. Wh en fi ni sh ed, han g up the hand s et.
To di al a telep hone num ber stor ed in memo ry:
1. Lift the handset, or press the SPKR button.
2. Press the Speed Dial button where you stored the number.
A “dial tone” will be heard while performing this op eration .
10 Operat ion
Conferencing (2803 model)
To in iti ate a co nf erence ca ll:
1. Press a LINE bu tton a nd dial th e fir st party ’s telep hone nu mber.
2. When the first party answers, advise them that a conference call is
being estab lished and pres s the HOL D butto n.
The -green- Line indicator will extinguish, and the Hold indicator
will i llumin ate -re d- fo r that li ne.
3. Pre ss th e o ther LIN E bu tton; di al se cond par ty’s telep hon e nu mbe r.
4. When the second party answers, advise them of t he conference call
and then press the CONF button.
» T he f irst c all will be re leased from Ho ld and you wil l be ab le to
conve rse with both p arti es at th e same ti me.
» The -r ed- Co nference LED illuminates steady, and the -green-
LEDs for both lines will remain li t.
If the sec on d par ty’ s li ne i s bu sy:
Press th e fir st LINE bu tton to return to the fi rst part y.
The fi rst part y is rele ased f rom Hold ; resume y our con ver sation.
To ter minate a c onferen ce cal l:
1. Han g u p the ha ndset, or press the SP KR butto n if in SPKR mo de.
Both Line i nd icator s will ex tinguish .
2. Press th e CONF button in order to term inate this fun ctio n.
To talk with only one party from the conference:
1. Press the LINE button for the desired conversation.
The -red- Conference LED wi ll extinguish; Lin e LED will light steady
for selected line; the other line will be disconnected.
2. Resume the conversation.
To end a confer ence, p la cing both lines o n Ho ld:
Press the HOLD button.
The -red- Conference LED will extinguish, and the LIU LEDs will light
steady -red-. Bot h first and second par ties are placed on Hold.
If the CONF button is not pressed after you hang up, both
lin es will be accesse d simultan eously the next time th e
telepho ne is used.
Programming 11
Programming
The Tone/Pulse & Flash Timing settings may be changed by moving their
respectiv e “r ecessed” switches l ocated at th e top of a 2800-t elephone.
Tone/Pulse
Move th e swi tch to the desired position : “T” or “ P”
Flash Ti ming
Slide the s wi tch to one of these setti ngs: 100, 300, or 600 ms
Troubleshooting Guide
If this telephone does not work properly, try the following suggestions.
Cond it ion Sugg es tio n
No Dial Tone » Check all cables to make s ure that all connections
are secure and not damaged.
» Check the hookswitch. Does it fu lly e xtend whe n the
handset is lif ted fr om the cra dle?
» Check to make sure the telephone is not on Hold.
» Unplug the telephone and connect it to another
modular ja ck. If it still does not work, and oth er
telephone s in your home are working, the problem
is with this telephone.
Tele phon e does not
dial out
Check the dial mode in th e programm ing area.
Is it set to tone, which may not be compatible with your
local dialing se rvice?
Tele phon e does not
ring
Are you using too many telephones on one line?
The total REN of all te lephones on th e sa me line should
not be greater than the m aximum REN for yo ur calling
area . (R efer to the FCC Registration Information.)
Incoming and
out go in g v oi ce
volume is low
Are other telephones off hook at the same time?
If so, this is a norma l condition. The volume level drops
when additional telephones are used at the sa me time.
Spe aker pho ne
does not work
If the other person cannot hear you, make sure the
MUTE li ght i s off.
Difficulty sto ring
num bers i n memo ry
Make sure you are pressing the correct sequence of
but tons fo r st orin g memo ry.
REGULATORY INFORMATION
FCC Part 68 Com pliance
These telephones ar e hea ring-aid compatible
and comply with Part 68 of the Federal
Communications Commission (FCC) rules. On
the bottom of the telephone is a lab el that
cont a ins, amon g other info rm atio n, t h e FCC
registration number an d Ringer Equivalence
Number (REN) for the telephone. If
reques ted, this information must be
provided to the telephone company.
Installation
The modular telephone outlet or jack to
which the telephone must be co nnected is a
Un ive rs al Se rvi c e Or der Co de ( USOC) R J11 C
or RJ11W. For modem interf ace purposes on
two-line models, the connection may be
made using a USOC RJ14 type jack. The
telephones are registered to oper ate in
Central Office (CO), private branch exchange
(PABX), key system and Centrex applications.
The telephones cannot be used on telephone
company-provided coin service. Connection
to Party Lin e Service is subject to state tariffs.
Ri nge r Equi vale nce Num ber
The REN is used to determine the quantity of
devices which may be connected to the
telephone line. Excessive RENs on the
telephone line may result in the devices not
ringing in r esponse to an incoming call. In
most, but no t all, areas the sum of the RENs
should not exc eed 5. To be c ertain of t he
numb er of devic es tha t may be conn ected t o
the line, as determined by the total RENs,
contact the telephone company to
determine maximu m REN for calling area.
Incidence of Harm
If this equipment causes harm to the
te lep hone n etw o rk th e tel ep hone c om pa n y
will notify you in advance that temporary
discont in uan ce of service m ay b e required. If
advance notice isn't practical, the telephone
company will notify you as soon as possible.
Also, you will be advised of your right to file a
complaint with the FCC if you believe it is
necessar y.
Telep hon e Compa ny R ig hts
The telephone company may make
modifications in its communications facilities,
equipment, operations, or procedures that
could affect the operation of the equipment.
If this happens, the telephone company will
provide advance notice in order fo r you to
make the necessary changes to maintain
uni nterr upte d servic e.
FCC Part 15 Compliance
These telephones have been t ested and
found to comply with the limits for a Class B
dig ital devi ce, p ursua nt t o Pa rt 15 of th e FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation.
This equipment may generate, use, and/or
radiate radio frequency, and if not installed
and used in accordance with the instructions,
may cause some interference to radio
communications. However, there is no
guarantee that interference will not occur in
a particular installation. If equipment does
cause interference to radio or television
reception, which can be determined by
turning equipment o n an d off, try to correct
the interference by one or more of the
following meas ures:
Reorient or relocate receiving antenna.
Increase the separatio n between the
equipment and the receiver.
Connect equipment to an outlet on a
circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced
radio/T V te chnic ian for assistan ce.
Change s or modific ations not expressly
approved can vo id the user's authority
to operate the equipment.
UL Complia nce
These telephones comply with UL 1459,
second edition requirem ents and bear the
NRTL/C label d enoting compliance. For your
own protection, observe the following:
Never install telephone wiring during a
lightning storm.
Never install telephone jacks in wet
locations unless the jack is specifically
designed for use in wet locations.
Never touch uninsulated telephone
wires or terminals u nless th e telep hone
line has been disconnected at the
network interface.
Use every caution when installing or
modifying telephone lines.
WARRANTY INFORMATION
If you experience an y trouble wit h t he
telephone, please contact your servicing
agent/distributor for repair and/or warranty
information.
VODAVI TECHNOLOGY, INC.
4717 East Hilton Avenue
Phoenix, AZ 85034
June, 2004 - Issue 1.1 P/N: 2850-00
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Vodavi Starplus 2802 User manual

Category
Telephones
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User manual
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