ViewSonic LD216-251 User guide

LD216-251

All-in-one Direct View LED Display

User Guide

Model No. VS18476

P/N: LD216-251

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in

a safe manner, as well as registering your product for future service. Warranty information contained in this User

Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at

http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right

corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”

2

Thank you for choosing ViewSonic®

As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding

the world’s expectations for technological evolution, innovation, and simplicity.

At ViewSonic®, we believe that our products have the potential to make a positive

impact in the world, and we are confident that the ViewSonic® product you have

chosen will serve you well.

Once again, thank you for choosing ViewSonic®!

3

Safety Precauons

Please read the following Safety Precauons before you start using the device.

• Keep this user guide in a safe place for later reference.

• Read all warnings and follow all instructions.

• Ensure there is no direct airflow from air conditioning blowing on the display.

• Do not use the device near water. To reduce the risk of fire or electric shock, do

not expose the device to moisture.

• Avoid exposing the device to direct sunlight or other sources of sustained heat.

• Do not install near any heat sources such as radiators, heat registers, stoves, or

other devices (including amplifiers) that may increase the temperature of the

device to dangerous levels.

• When moving the device, be careful not to drop or bump the device on

anything.

• Do not place the device on an uneven or unstable surface. The device may fall

over resulting in an injury or a malfunction.

• Do not place any heavy objects on the device or connection cables.

• If smoke, an abnormal noise, or a strange odor is present, immediately turn the

device off and call your dealer or ViewSonic®. It is dangerous to continue using

the device.

• Do not attempt to circumvent the safety provisions of the polarized or

grounding-type plug. A polarized plug has two blades with one wider than the

other. A grounding-type plug has two blades and a third grounding prong. The

wide blade and the third prong are provided for your safety. If the plug does not

fit into your outlet, obtain an adapter and do not attempt to force the plug into

the outlet.

• When connecting to a power outlet, DO NOT remove the grounding

prong. Please ensure grounding prongs are NEVER REMOVED.

• Protect the power cord from being treaded upon or pinched,

particularly at the plug, and at the point where it emerges from

the equipment. Ensure that the power outlet is located near the

equipment so that it is easily accessible.

• Only use attachments/accessories specified by the manufacturer.

• When a cart is used, use with caution when moving the cart/equipment

combination to avoid injury from tipping over.

• Disconnect the power plug from the AC outlet if the device is not being used for

a long period of time.

4

• Place the device in a well-ventilated area.

• Do not cover the surface of the display with any material.

• Do not block the air circulation around the display.

• Keep flammable materials away from the display.

• Refer all servicing to qualified service personnel. Service will be

required when the unit has been damaged in any way, such as:

ͫ if the power supply cord or plug is damaged;

ͫ if liquid is spilled onto or objects fall in the unit;

ͫ if the unit is exposed to moisture;

ͫ if the unit does not operate normally or has been dropped.

• Do not assemble the display by yourself.

• This panel is an advanced product that contains millions of pixels. You may

occasionally see pixel spots when viewing the screen. Since these deactivated

pixels are not a defect, the performance and reliability of the product is not

affected. For more information, please see page 52.

5

Contents

Safety Precautions ....................................................... 3

Introduction ................................................................ 8

Package Contents ...................................................................................................8

Product Overview ...................................................................................................9

Front Panel .............................................................................................................. 9

Rear Panel ............................................................................................................... 9

I/O Control Panel ................................................................................................... 10

Remote Control ..................................................................................................... 11

Installation ................................................................ 14

Wall Mounting ......................................................................................................14

Installing the Upper and Lower Wall Mount Brackets .......................................... 14

Installing the Middle Cabinets ............................................................................... 16

Installing the Left and Right Cabinet ..................................................................... 18

Connecting the System Control Box ...................................................................... 20

Installing the LED Modules .................................................................................... 22

Installing System Control Box Covers .................................................................... 23

Making Connections .................................................. 25

Connecting to External Devices ............................................................................25

HDMI IN Connection ............................................................................................. 25

Audio Connection .................................................................................................. 25

Video Output Connection ..................................................................................... 25

USB and Networking Connections ........................................................................ 26

RS-232 Connection ................................................................................................ 26

Using Your Display ..................................................... 27

Powering On/Off your LED Display .......................................................................27

Home Screen ........................................................................................................28

On-Screen Display (OSD) Menu ............................................................................29

On-Screen Display (OSD) Menu Tree .................................................................... 30

Menu Options ....................................................................................................... 33

Picture ............................................................................................................... 33

Sound ................................................................................................................ 35

Time................................................................................................................... 37

NetWork ............................................................................................................ 40

Update ......................................................................... ...................................... 42

Advanced ........................................................................................................... 43

6

Embedded Applications ............................................. 45

ViewBoard Cast ....................................................................................................45

vSweeper ..............................................................................................................49

Browser ................................................................................................................50

WPS Office ............................................................................................................50

Appendix ................................................................... 51

Specifications .................................................................... .................................... 51

LED Display Stuck Pixel Definition ........................................................................52

Timing Chart .........................................................................................................53

HDMI (PC) .............................................................................................................. 53

HDMI (Video) ......................................................................................................... 54

Supported Media Formats .................................................................... ................55

Troubleshooting ...................................................................................................57

Maintenance.........................................................................................................59

General Precautions .............................................................................................. 59

Initial Operation .................................................................................................... 59

Front Panel Cleaning Instructions ......................................................................... 59

Cabinet Cleaning Instructions ............................................................................... 59

Regular Use ........................................................................................................... 60

Vacuum Suction Tool ............................................................................................. 61

LED Module Disassembly ...................................................................................... 63

RS-232 Protocol ......................................................... 65

RS-232 Hardware Specification ............................................................................. 65

RS-232 Communication Setting ............................................................................. 65

Command Table .................................................................................................... 66

7

Regulatory and Service Information .......................... 67

Compliance Information ....................................................................................... 67

FCC Compliance Statement ................................................................................... 67

IC Warning Statement ........................................................................................... 68

Country Code Statement ....................................................................................... 68

IC Radiation Exposure Statement .......................................................................... 69

CE Conformity for European Countries ................................................................. 69

Declaration of RoHS2 Compliance......................................................................... 70

European Union Regulatory Conformance ........................................................... 70

Indian Restriction of Hazardous Substances ......................................................... 71

Product Disposal at End of Product Life ................................................................ 71

Copyright Information ..........................................................................................72

Customer Service .................................................................................................. 73

Limited Warranty .................................................................................................. 74

Mexico Limited Warranty ...................................................................................... 77

8

Introducon

Package Contents

Item Quanty Note

Cabinet Secons

8 secons

total

System Control Box

(Le and Right sides)

1

3

4

2 sides

Quick Start Guide

1

3

4

1

LED Modules

1

3

4

128 modules

The quanty of spare

LED modules will vary

by country.

Remote Control

1

3

4

1

Screws

1

2

3

4

48 x M6x50mm Expansion (1)

48 x TA6x30mm (2)

32 x M6x16mm (3)

18 x KM3x6mm (4)

Hex Tool

1

3

4

1

System Control Box Covers

(Le, Middle, and Right

sides)

1

3

4

3

Wall Mounng Brackets

1

3

4

Vacuum Sucon Tool

1

3

4

1

An-Stac Gloves

2 pairs

USB-A to USB-B Cable (5m)

1

NOTE:

• This product is packed in an air transport box.

• Due to the size and weight, it is recommended that two or more people handle it.

• The base stand is an optional accessory and will be sold separately.

9

Product Overview

Front Panel

BRIGHTNESSINPUTSTAND-BY

LANUSB-BAUDIO

OUT

HDMI

1

HDMI

2

HDMI

OUT

USBUSBUSBRS232

Rear Panel

I/O Control Panel

Speaker Speaker

Power Button

and indicator

10

I/O Control Panel

BRIGHTNESSINPUTSTAND-BY

LANUSB-BAUDIO

OUT

HDMI

1

HDMI

2

HDMI

OUT

USBUSBUSBRS232

Number Item Port Descripon

1

RS-232 Serial control port.

2

Ambient

Light Sensor

Detects ambient light and adjusts brightness levels

automacally.

3

USB 2.0 USB Reader (5V/0.5A)

4

USB 3.0 USB Reader. (5V/1A)

5

HDMI Out Extend content out to another display device.

6

HDMI In

High denion input; connect to PC with HDMI output,

set-top box, or other video device.

7

Audio Out Audio output to an external speaker.

8

USB-B Maintenance port for external PC connecon.

9

IR Receiver Receiver for the Remote Control.

10

LAN

Standard RJ45 (10M/100M/1000M) Internet connecon

interface.

11

Stand-by Press to enter Stand-by mode.

12

Input Select Press to cycle through available input sources.

13

Brightness Press to cycle through brightness levels.

1 2

9

3 3 4 5 6 6 7 8

10

11 12 13

11

Remote Control

1

3

8

9

11

13

18

17

4

2

7

10

15

16

14

5

12

6

Number Icon Item Descripon

1 Power Power On/O

2 Home Back to Home Screen

3 Source Input source selecon

4 HDMI 1/2 Change to HDMI 1/2 input source

5 Blank Switch to a blank, black screen

6 Brightness Adjust the brightness level

7

p/q/t/u

Direconal buons

8 OK Conrm the selecon

9 i Enter the Informaon page

10 Menu Enter the Sengs menu

11 Return Return to previous

12 Play/Pause Play/Pause content

13 Forwards/Backwards Move content forwards/backwards

14 Volume Up/Down Increase/decrease the volume level

15 Numbers Numeric input buons

16 . Input key for a dot

17 Backspace/Clear Delete key for text input

18 Mute Mute/Unmute

12

Inserng Remote Control Baeries

The remote control is powered by two 1.5v "AAA" baeries.

To insert baeries into the remote control:

1. Remove the cover on the rear of the remote control.

2. Insert two “AAA” baeries, ensuring the “+” symbol on the baery matches the

“+” on the baery post.

3. Replace the cover by aligning it with the slot on the remote control and snapping

the latch shut.

WARNING: There is a risk of explosion if baeries are installed with incorrect

polarity.

NOTE:

• It is recommended that you do not mix battery types.

• Avoid exposure to heat or steam.

• Do not allow water or other liquids to splash on the remote control. If the

remote control becomes wet, wipe it dry immediately.

• Always dispose of old batteries in an environmentally friendly way. Contact

your local government for more information on how to dispose of batteries

safely.

13

Remote Control Receiver Range

The operang range of the remote control is shown here. It has an eecve range

of 20 feet (6 meters), 30° degrees le and right. Ensure there is nothing obstrucng

the remote control’s signal to the receiver.

20 ft

30°

BRIGHTNESSINPUTSTAND-BY

LANUSB-BAUDIO

OUT

HDMI

1

HDMI

2

HDMI

OUT

USBUSBUSBRS232

14

Installaon

Before Installing

Maintain an adequate air gap between the back of the display and any wall

for proper venlaon.

Ensure there is no direct airflow from air conditioning or heating vents

blowing on the display.

Avoid installing the display in places with high humidity.

Due to high power usage, always use power cords specically designed for

this product.

Wall Mounng

Installing the Upper and Lower Wall Mount Brackets

1800 mm

2200 mm

2390

mm

1400 mm

1000 mm

600 mm

200 mm

7 mm

12 mm

15 mm

1. Ensure the wall area and size is an appropriate installaon site.

NOTE: The height of the Upper Wall Mount Brackets must not be less than

129.92" (3.3 meters) from the ground.

2. Using the Wall Mount Bracket (pictured above) as a guide, mark each of the holes

and pre-drill each.

3. Install the rst Upper Wall Mount Bracket with the provided screws (M6x50mm

Expansion for masonry; TA6x30mm for load bearing wood).

4. Repeat Step 2, ensuring the second Upper Wall Mount Bracket is level with the

rst upper bracket.

15

5. Install the Lower Wall Mount Brackets in the same manner as the Upper Wall

Mount Brackets. The distance between the Upper and Lower Wall Mount

Brackets is 103.94" (2640 mm).

W

a

l

Display

61

mm

35 mm

1.378 in

103.94 in

4.35 in

110.5 mm

2640 mm

Ensure the wall can safely support 749.57 lbs. (340 kg).

6. Aer installing both Upper and Lower Wall Mount Brackets, the installaon wall

should look like:

NOTE: You can also install the Upper Wall

Mount Brackets, hang the screen, and

then install the Lower Wall Mount

Brackets for a more precise t.

16

Installing the Middle Cabinets

1. Ensure the Mounng Brackets on the rear of the six (6) Middle Cabinets are

posioned at the top and boom mounng posions as shown below:

2. Carefully li each Middle Cabinet up onto the Upper Wall Mount Brackets.

3. Ensure the Mounng Brackets sit securely on the Wall Mount Brackets as shown

below.

Wall

Display

17

4. Push each Locking Bolt and lock each Hook with the hex tool to securely connect

each cabinet together.

Push the Locking Bolt.

1

3

4

Lock each Hook with the hex tool.

NOTE: There are eight (8) Locking Bolts and 16 Hooks between each cabinet.

5. Li the remaining Middle Cabinet up onto the Upper Wall Mount Brackets,

ensuring the Mounng Brackets sit securely on the Wall Mount Brackets.

6. Repeat Step 4, securing the cabinets together with each Locking Bolt and Hook.

18

Installing the Le and Right Cabinet

1. Ensure the Mounng Brackets on the rear of the Le and Right Cabinet are

posioned at the top and boom mounng posions as shown below:

2. Carefully li the Le and Right Cabinet up onto the Upper Wall Mount Brackets,

ensuring the Mounng Brackets sit securely on the Wall Mount Brackets.

19

3. Adjust the Le or Right Cabinet so that they t seamlessly with the Middle

Cabinets.

4. Push each Locking Bolt and lock each Hook with the hex tool to securely connect

the Le and Right Cabinets.

NOTE: There are eight (8) Locking Bolts and 16 Hooks between each cabinet.

Push the Locking Bolt.

1

3

4

Lock each Hook with the hex tool.

20

Connecng the System Control Box

1. Carefully unfold the System Control Box panel. Ensure the main system control

board is on the le.

NOTE: Use cauon as the System Control Box panel will be separated into two

pieces, however the wires are connected.

2. Align the holes of the Cabinet with the System Control Box to aach.

System Control Board

3. Further secure the System Control Box to the Cabinets with the 32 provided

screws (M6x16mm).

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ViewSonic LD216-251 User guide

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