ZyXEL P-2612HNU-F1 User manual

www.zyxel.com

P-2612HNU(L)-FxF

802.11n ADSL2+ VoIP IAD

ZyXEL Communications Corporation

Firmware Version 3.10

Edition 1, 9/2010

Default Login Details

IP Address https://192.168.1.1

User Name Admin account: admin

User account: user

Password Admin account: 1234

User account: 1234

About This User's Guide

P-2612HNU(L)-FxF User’s Guide

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About This User's Guide

Intended Audience

This manual is intended for people who want to configure the ZyXEL Device using

the web configurator.

Related Documentation

•Quick Start Guide

The Quick Start Guide is designed to help you get up and running right away. It

contains information on setting up your network and configuring for Internet

access.

• Support Disc

Refer to the included CD for support documents.

Documentation Feedback

Send your comments, questions or suggestions to: [email protected]

Thank you!

The Technical Writing Team, ZyXEL Communications Corp.,

6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 30099, Taiwan.

Need More Help?

More help is available at www.zyxel.com.

About This User's Guide

P-2612HNU(L)-FxF User’s Guide

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• Download Library

Search for the latest product updates and documentation from this link. Read

the Tech Doc Overview to find out how to efficiently use the User Guide, Quick

Start Guide and Command Line Interface Reference Guide in order to better

understand how to use your product.

• Knowledge Base

If you have a specific question about your product, the answer may be here.

This is a collection of answers to previously asked questions about ZyXEL

products.

•Forum

This contains discussions on ZyXEL products. Learn from others who use ZyXEL

products and share your experiences as well.

Customer Support

Should problems arise that cannot be solved by the methods listed above, you

should contact your vendor. If you cannot contact your vendor, then contact a

ZyXEL office for the region in which you bought the device.

See http://www.zyxel.com/web/contact_us.php for contact information. Please

have the following information ready when you contact an office.

• Product model and serial number.

•Warranty Information.

• Date that you received your device.

• Brief description of the problem and the steps you took to solve it.

Document Conventions

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Document Conventions

Warnings and Notes

These are how warnings and notes are shown in this User’s Guide.

Warnings tell you about things that could harm you or your device.

Note: Notes tell you other important information (for example, other things you may

need to configure or helpful tips) or recommendations.

Syntax Conventions

• The P-2612HNU(L)-FxF may be referred to as the “ZyXEL Device”, the “device”,

the “system” or the “product” in this User’s Guide.

• Product labels, screen names, field labels and field choices are all in bold font.

• A key stroke is denoted by square brackets and uppercase text, for example,

[ENTER] means the “enter” or “return” key on your keyboard.

• “Enter” means for you to type one or more characters and then press the

[ENTER] key. “Select” or “choose” means for you to use one of the predefined

choices.

• A right angle bracket ( > ) within a screen name denotes a mouse click. For

example, Maintenance > Log > Log Setting means you first click

Maintenance in the navigation panel, then the Log sub menu and finally the

Log Setting tab to get to that screen.

• Units of measurement may denote the “metric” value or the “scientific” value.

For example, “k” for kilo may denote “1000” or “1024”, “M” for mega may

denote “1000000” or “1048576” and so on.

• “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other

words”.

Document Conventions

P-2612HNU(L)-FxF User’s Guide

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Icons Used in Figures

Figures in this User’s Guide may use the following generic icons. The ZyXEL Device

icon is not an exact representation of your device.

ZyXEL Device Computer Notebook computer

Server Firewall Telephone

Router Switch

Safety Warnings

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Safety Warnings

• Do NOT use this product near water, for example, in a wet basement or near a swimming

pool.

• Do NOT expose your device to dampness, dust or corrosive liquids.

• Do NOT store things on the device.

• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk

of electric shock from lightning.

• Connect ONLY suitable accessories to the device.

• Do NOT open the device or unit. Opening or removing covers can expose you to

dangerous high voltage points or other risks. ONLY qualified service personnel should

service or disassemble this device. Please contact your vendor for further information.

• Make sure to connect the cables to the correct ports.

• Place connecting cables carefully so that no one will step on them or stumble over them.

• Always disconnect all cables from this device before servicing or disassembling.

• Use ONLY an appropriate power adaptor or cord for your device.

• Connect the power adaptor or cord to the right supply voltage (for example, 110V AC in

North America or 230V AC in Europe).

• Do NOT allow anything to rest on the power adaptor or cord and do NOT place the

product where anyone can walk on the power adaptor or cord.

• Do NOT use the device if the power adaptor or cord is damaged as it might cause

electrocution.

• If the power adaptor or cord is damaged, remove it from the device and the power

source.

• Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a

new one.

• Do not use the device outside, and make sure all the connections are indoors. There is a

remote risk of electric shock from lightning.

• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your

device.

• Use only No. 26 AWG (American Wire Gauge) or larger telecommunication line cord.

• If you wall mount your device, make sure that no electrical lines, gas or water pipes will

be damaged.

Your product is marked with this symbol, which is known as the WEEE mark. WEEE

stands for Waste Electronics and Electrical Equipment. It means that used electrical

and electronic products should not be mixed with general waste. Used electrical and

electronic equipment should be treated separately.

Safety Warnings

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Contents Overview

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Contents Overview

User’s Guide ...........................................................................................................................19

Introduction ................................................................................................................................ 21

Introducing the Web Configurator ..............................................................................................29

Tutorials ..................................................................................................................................... 37

Technical Reference ..............................................................................................................83

Connection Status and System Info Screens ............................................................................ 85

Broadband ................................................................................................................................. 91

Wireless ....................................................................................................................................119

Home Networking .................................................................................................................... 149

Routing .................................................................................................................................... 177

DNS Route .............................................................................................................................. 181

Quality of Service (QoS) ..........................................................................................................185

Network Address Translation (NAT) ........................................................................................ 199

Dynamic DNS .......................................................................................................................... 207

Firewall .................................................................................................................................... 209

MAC Filter ................................................................................................................................ 215

Certificates ...............................................................................................................................217

VoIP ......................................................................................................................................... 225

Logs ........................................................................................................................................ 255

System Monitor ....................................................................................................................... 259

User Account ........................................................................................................................... 267

Remote MGMT ........................................................................................................................ 269

System ..................................................................................................................................... 271

Time Setting ............................................................................................................................. 273

Log Setting ............................................................................................................................. 275

Firmware Upgrade ................................................................................................................... 277

Backup/Restore ....................................................................................................................... 279

Diagnostic ................................................................................................................................283

Troubleshooting ....................................................................................................................... 287

Product Specifications ............................................................................................................. 295

Contents Overview

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Table of Contents

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Table of Contents

About This User's Guide..........................................................................................................3

Document Conventions............................................................................................................5

Safety Warnings........................................................................................................................7

Contents Overview ...................................................................................................................9

Table of Contents....................................................................................................................11

Part I: User’s Guide................................................................................ 19

Chapter 1

Introduction.............................................................................................................................21

1.1 Overview .............................................................................................................................. 21

1.2 Applications for the ZyXEL Device ...................................................................................... 22

1.2.1 Internet Access ..........................................................................................................22

1.2.2 VoIP Features ............................................................................................................23

1.2.3 ZyXEL Device’s USB Support .................................................................................... 24

1.2.4 Wireless Connection .................................................................................................. 24

1.3 The WPS/WLAN Button ...................................................................................................... 25

1.4 Ways to Manage the ZyXEL Device .................................................................................... 25

1.5 Good Habits for Managing the ZyXEL Device ..................................................................... 26

1.6 LEDs (Lights) ....................................................................................................................... 26

1.7 The RESET Button ..............................................................................................................28

Chapter 2

Introducing the Web Configurator ........................................................................................29

2.1 Overview .............................................................................................................................. 29

2.1.1 Accessing the Web Configurator ................................................................................ 29

2.2 The Web Configurator Layout .............................................................................................. 32

2.2.1 Title Bar ......................................................................................................................32

2.2.2 Main Window ..............................................................................................................33

2.2.3 Navigation Panel ........................................................................................................ 33

Chapter 3

Tutorials...................................................................................................................................37

3.1 Overview .............................................................................................................................. 37

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3.2 Setting Up Your DSL Connection ........................................................................................ 37

3.3 How to Set up a Wireless Network ...................................................................................... 41

3.3.1 Example Parameters .................................................................................................. 41

3.3.2 Configuring the AP ..................................................................................................... 41

3.3.3 Configuring the Wireless Client .................................................................................. 43

3.4 Setting Up NAT Port Forwarding ......................................................................................... 50

3.5 How to Make a VoIP Call .....................................................................................................52

3.5.1 VoIP Calls With a Registered SIP Account ................................................................ 52

3.6 Using the File Sharing Feature ............................................................................................ 55

3.6.1 Set Up File Sharing .................................................................................................... 55

3.6.2 Access Your Shared Files From a Computer ............................................................. 57

3.7 Using the Print Server Feature ............................................................................................ 58

3.8 Configuring the MAC Address Filter .................................................................................... 73

3.9 Configuring Static Route for Routing to Another Network ................................................... 74

3.10 Configuring QoS Queue and Class Setup ......................................................................... 76

3.11 Access the ZyXEL Device Using DDNS ............................................................................ 79

3.11.1 Registering a DDNS Account on www.dyndns.org ................................................... 80

3.11.2 Configuring DDNS on Your ZyXEL Device ............................................................... 81

3.11.3 Testing the DDNS Setting ......................................................................................... 81

Part II: Technical Reference.................................................................. 83

Chapter 4

Connection Status and System Info Screens.......................................................................85

4.1 Overview .............................................................................................................................. 85

4.2 The Connection Status Screen ............................................................................................ 85

4.3 The System Info Screen ...................................................................................................... 87

Chapter 5

Broadband...............................................................................................................................91

5.1 Overview .............................................................................................................................. 91

5.1.1 What You Can Do in this Chapter .............................................................................. 92

5.1.2 What You Need to Know ............................................................................................ 92

5.1.3 Before You Begin ....................................................................................................... 93

5.2 The Broadband Screen .......................................................................................................94

5.2.1 Add/Edit Internet Connection ..................................................................................... 95

5.3 The 3G Backup Screen ..................................................................................................... 108

5.4 Technical Reference ...........................................................................................................110

Chapter 6

Wireless.................................................................................................................................119

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6.1 Overview .............................................................................................................................119

6.1.1 What You Can Do in this Chapter .............................................................................119

6.1.2 Wireless Network Overview ......................................................................................119

6.1.3 Before You Begin ..................................................................................................... 121

6.2 The Wireless General Screen ..........................................................................................121

6.2.1 No Security ...............................................................................................................123

6.2.2 Basic (Static WEP/Shared WEP Encryption) ........................................................... 124

6.2.3 More Secure (WPA(2)-PSK) ....................................................................................126

6.2.4 WPA(2) Authentication ............................................................................................. 127

6.3 The More AP Screen .........................................................................................................129

6.3.1 Edit More AP ............................................................................................................130

6.4 The WPS Screen ...............................................................................................................131

6.5 The WMM Screen ..............................................................................................................133

6.6 Scheduling Screen ........................................................................................................... 135

6.7 Technical Reference ..........................................................................................................135

6.7.1 Additional Wireless Terms ........................................................................................ 136

6.7.2 Wireless Security Overview ..................................................................................... 136

6.7.3 Signal Problems ....................................................................................................... 139

6.7.4 BSS .......................................................................................................................... 139

6.7.5 MBSSID ...................................................................................................................140

6.7.6 WiFi Protected Setup (WPS) .................................................................................... 141

Chapter 7

Home Networking .................................................................................................................149

7.1 Overview ............................................................................................................................ 149

7.1.1 What You Can Do in this Chapter ............................................................................ 149

7.1.2 What You Need To Know ......................................................................................... 150

7.2 The LAN Setup Screen ......................................................................................................153

7.3 The Static DHCP Screen ................................................................................................... 154

7.3.1 Before You Begin ..................................................................................................... 154

7.4 The UPnP Screen .............................................................................................................. 156

7.5 The File Sharing Screen ....................................................................................................157

7.5.1 Before You Begin ..................................................................................................... 157

7.5.2 Add/Edit File Sharing ...............................................................................................159

7.6 The Printer Server Screen .................................................................................................160

7.6.1 Before You Begin ..................................................................................................... 160

7.7 Technical Reference ..........................................................................................................161

7.8 Installing UPnP in Windows Example ................................................................................ 165

7.9 Using UPnP in Windows XP Example ............................................................................... 169

Chapter 8

Routing ..................................................................................................................................177

8.1 Overview ........................................................................................................................... 177

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8.2 Configuring Static Route ....................................................................................................178

8.2.1 Add/Edit Static Route ............................................................................................. 179

Chapter 9

DNS Route.............................................................................................................................181

9.1 Overview ............................................................................................................................ 181

9.1.1 What You Can Do in this Chapter ............................................................................ 182

9.2 The DNS Route Screen ..................................................................................................... 182

9.2.1 Add/Edit DNS Route Edit ........................................................................................ 183

Chapter 10

Quality of Service (QoS).......................................................................................................185

10.1 Overview .......................................................................................................................... 185

10.1.1 What You Can Do in this Chapter .......................................................................... 185

10.1.2 What You Need to Know ........................................................................................ 186

10.2 The QoS General Screen ............................................................................................... 186

10.3 The Queue Setup Screen ................................................................................................ 188

10.3.1 Add/Edit a QoS Queue .......................................................................................... 189

10.4 The Class Setup Screen ................................................................................................ 190

10.4.1 Add/Edit QoS Class .............................................................................................. 191

10.5 The QoS Monitor Screen ................................................................................................ 194

10.6 QoS Technical Reference ................................................................................................ 195

10.6.1 IEEE 802.1Q Tag ................................................................................................... 195

10.6.2 IP Precedence ........................................................................................................ 196

10.6.3 DiffServ ................................................................................................................. 196

Chapter 11

Network Address Translation (NAT)....................................................................................199

11.1 Overview ......................................................................................................................... 199

11.1.1 What You Can Do in this Chapter ........................................................................... 199

11.1.2 What You Need To Know ........................................................................................ 199

11.2 The Port Forwarding Screen ........................................................................................... 200

11.2.1 The Port Forwarding Screen ..................................................................................201

11.2.2 The Port Forwarding Edit Screen ........................................................................... 202

11.3 The Sessions Screen .......................................................................................................203

11.4 Technical Reference ........................................................................................................204

11.4.1 NAT Definitions ....................................................................................................... 204

11.4.2 What NAT Does ...................................................................................................... 205

11.4.3 How NAT Works ..................................................................................................... 205

Chapter 12

Dynamic DNS ........................................................................................................................207

12.1 Overview ......................................................................................................................... 207

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12.1.1 What You Need To Know ....................................................................................... 207

12.2 The Dynamic DNS Screen .............................................................................................. 208

Chapter 13

Firewall...................................................................................................................................209

13.1 Overview .......................................................................................................................... 209

13.1.1 What You Can Do in this Chapter .......................................................................... 209

13.1.2 What You Need to Know ........................................................................................ 210

13.2 The General Screen ........................................................................................................211

13.3 The Services Screen ........................................................................................................211

13.4 Firewall Technical Reference ........................................................................................... 213

13.4.1 Guidelines For Enhancing Security With Your Firewall .......................................... 213

13.4.2 Security Considerations .........................................................................................213

Chapter 14

MAC Filter..............................................................................................................................215

14.1 Overview .......................................................................................................................... 215

14.1.1 What You Need to Know ........................................................................................ 215

14.2 The MAC Filter Screen .................................................................................................... 216

Chapter 15

Certificates ............................................................................................................................217

15.1 Overview .......................................................................................................................... 217

15.1.1 What You Can Do in this Chapter .......................................................................... 217

15.1.2 What You Need to Know ........................................................................................ 217

15.1.3 Verifying a Certificate .............................................................................................219

15.2 Local Certificates ............................................................................................................. 220

15.3 Trusted CA ..................................................................................................................... 222

15.4 Trusted CA Import .........................................................................................................223

15.5 View Certificate ................................................................................................................ 224

Chapter 16

VoIP ........................................................................................................................................225

16.1 Overview .......................................................................................................................... 225

16.1.1 What You Can Do in this Chapter .......................................................................... 225

16.1.2 What You Need to Know ........................................................................................ 226

16.1.3 Before You Begin ...................................................................................................227

16.2 The SIP Service Provider Screen ................................................................................... 227

16.3 The SIP Account Screen ................................................................................................. 231

16.3.1 Add/Edit SIP Account ............................................................................................. 233

16.4 The SIP Common Screen ................................................................................................ 236

16.5 Multiple SIP Accounts ......................................................................................................236

16.5.1 Outgoing Calls ........................................................................................................ 237

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16.5.2 Incoming Calls ........................................................................................................ 238

16.6 The Phone Device Screen .............................................................................................. 239

16.6.1 Edit Phone Device .................................................................................................. 240

16.7 The Region Screen ......................................................................................................... 241

16.8 The Call Rule Screen ......................................................................................................241

16.9 The FXO Screen (“L” Models Only) ................................................................................. 243

16.10 Technical Reference ......................................................................................................244

16.10.1 VoIP ...................................................................................................................... 244

16.10.2 SIP ......................................................................................................................244

16.10.3 Quality of Service (QoS) ...................................................................................... 250

16.10.4 Phone Services Overview .................................................................................... 251

Chapter 17

Logs ......................................................................................................................................255

17.1 Overview ......................................................................................................................... 255

17.1.1 What You Can Do in this Chapter .......................................................................... 255

17.2 The Phone Log Screen .................................................................................................... 255

17.3 The VoIP Call History Screen .......................................................................................... 256

Chapter 18

System Monitor ....................................................................................................................259

18.1 Overview .......................................................................................................................... 259

18.1.1 What You Can Do in this Chapter .......................................................................... 259

18.2 The WAN Status Screen .................................................................................................. 260

18.3 The LAN Status Screen ................................................................................................... 261

18.4 The NAT Status Screen ................................................................................................... 262

18.5 The 3G Backup Status Screen ........................................................................................ 262

18.6 The VoIP Status Screen .................................................................................................. 263

Chapter 19

User Account.........................................................................................................................267

19.1 Overview .......................................................................................................................... 267

19.2 The User Account Screen ............................................................................................... 267

Chapter 20

Remote MGMT.......................................................................................................................269

20.1 Overview .......................................................................................................................... 269

20.1.1 What You Need to Know ........................................................................................ 269

20.2 The Remote MGMT Screen ............................................................................................270

Chapter 21

System...................................................................................................................................271

21.1 Overview .......................................................................................................................... 271

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21.1.1 What You Need to Know ........................................................................................ 271

21.2 The System Screen .........................................................................................................271

Chapter 22

Time Setting ..........................................................................................................................273

22.1 Overview .......................................................................................................................... 273

22.2 The Time Setting Screen ................................................................................................ 273

Chapter 23

Log Setting ...........................................................................................................................275

23.1 Overview ......................................................................................................................... 275

23.2 The Log Setting Screen ................................................................................................... 275

Chapter 24

Firmware Upgrade ................................................................................................................277

24.1 Overview .......................................................................................................................... 277

24.2 The Firmware Upgrade Screen ....................................................................................... 277

Chapter 25

Backup/Restore.....................................................................................................................279

25.1 Overview .......................................................................................................................... 279

25.2 The Backup/Restore Screen ........................................................................................... 279

25.3 The Reboot Screen .........................................................................................................281

Chapter 26

Diagnostic..............................................................................................................................283

26.1 Overview .......................................................................................................................... 283

26.1.1 What You Can Do in this Chapter .......................................................................... 283

26.2 The Ping Screen ..............................................................................................................283

26.3 The DSL Line Screen ......................................................................................................284

Chapter 27

Troubleshooting....................................................................................................................287

27.1 Overview .......................................................................................................................... 287

27.2 Power, Hardware Connections, and LEDs ...................................................................... 287

27.3 ZyXEL Device Access and Login .................................................................................... 288

27.4 Internet Access ................................................................................................................290

27.5 Wireless Internet Access .................................................................................................292

27.6 Phone Calls and VoIP ......................................................................................................293

27.7 USB Device Connection .................................................................................................. 294

27.8 UPnP ............................................................................................................................... 294

Chapter 28

Product Specifications.........................................................................................................295

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Appendix A IP Addresses and Subnetting ...........................................................................305

Appendix B Setting Up Your Computer’s IP Address...........................................................317

Appendix C Pop-up Windows, JavaScript and Java Permissions........................................347

Appendix D Wireless LANs..................................................................................................357

Appendix E Common Services.............................................................................................381

Appendix F Open Software Announcements .......................................................................385

Appendix G Legal Information..............................................................................................409

Index.......................................................................................................................................411

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PART I

User’s Guide

20

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ZyXEL P-2612HNU-F1, P-2612HNU-F3, P-2612HNU-F3F, P-2612HNUL-F1F, P-2612HW-F1 - User manual

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