11
Troubleshooting
TrytheseremediesforcommonInverter/Chargerproblemsbeforecallingforassistance.CallTrippLiteCustomerServiceat773.869.1234
before returning your unit for service.
Limited Warranty
Tripp Lite warrants its Inverter/Chargers to be free from defects in materials and workmanship for a 12 month period from the date of retail purchase by end user.
Tripp Lite’s obligation under this warranty is limited to repairing or replacing (at its sole option) any such defective products. To obtain service under this warranty you must obtain a Returned Material
Authorization (RMA) number from Tripp Lite or an authorized Tripp Lite service center. Products must be returned to Tripp Lite or an authorized Tripp Lite service center with transportation charges prepaid
and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase. This warranty does not apply to equipment which has been damaged by accident, negli-
gence or misapplication or has been altered or modified in any way, including opening of the unit’s casing for any reason. This warranty applies only to the original purchaser who must have properly regis-
tered the product within 10 days of retail purchase.
EXCEPT AS PROVIDED HEREIN, TRIPP LITE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. Some states do not permit limitation or exclusion of implied warranties; therefore, the aforesaid limitation(s) or exclusion(s) may not apply to the purchaser.
EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL TRIPP LITE BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF
THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Specifically, Tripp Lite is not liable for any costs, such as lost profits or revenue, loss of equipment, loss of use of equip-
ment, loss of software, loss of data, costs of substitutes, claims by third parties, or otherwise.
WARRANTY REGISTRATION
Visit www.tripplite.com/warranty today to register the warranty for your new Tripp Lite product. You'll be automatically entered into a drawing for a chance to win a FREE Tripp Lite product!*
* No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.
Regulatory Compliance Identification Numbers: For the purpose of regulatory compliance certifications and identification, your Tripp Lite product has been assigned a unique series number. The series num-
ber can be found on the product nameplate label, along with all required approval makings and information. When requesting compliance for this product, always refer to the series number. The series num-
ber should not be confused with the makings name or model number of the product.
Tripp Lite follows a policy of continuous improvement. Product specifications are subject to change without notice.
Made in China.
SYMPTOM PROBLEMS CORRECTIONS
No AC Output
(All Indicator Lights are OFF)
Unit is not properly connected to utility power Connect unit to utility power.
Operating Mode Switch is set to “DC OFF” and AC input
is present.
Set Operating Mode Switch to “AUTO/REMOTE” or “CHARGE ONLY”
This is normal when the Operating Mode Switch is set to
“CHARGE ONLY” and AC input is absent.
No correction is required. AC output will return when AC input returns. Set
Operating Mode Switch to “AUTO/REMOTE” if you require AC output.
Output circuit breaker is tripped. Reset circuit breaker.
Unit has shut down due to battery overcharge (preventing
battery damage). The problem may be with connected
auxiliary chargers, if any, or with the unit’s charger.
Disconnect any auxiliary chargers. Reset by moving Operating Mode Switch
to “DC OFF”. Wait 1 minute and switch to “AUTO/REMOTE” or “CHARGE
ONLY.” If unit remains in shutdown mode after several attempts to reset,
contact Tripp Lite Customer Service for assistance.
Unit has shut down due to excessive battery discharge. Use an auxiliary charger* to raise battery voltage. Check external battery
connections and fuse. Unit automatically resets when condition is cleared.
Connected batteries are dead. Check and replace old batteries.
Unit has shut down due to overload. Reduce load. Reset by moving Operating Mode Switch to “DC OFF”. Wait 1
minute. Switch to “AUTO/REMOTE” or “CHARGE ONLY”.
Battery Not Recharging
(AC Input Present)
Connected batteries are dead. Check and replace old batteries.
Battery fuse* is blown. Check and replace fuse.*
Battery cabling* is loose. Check and tighten or replace cabling.*
Unit has shut down due to battery overcharge (preventing
battery damage). The problem may be with connected
auxiliary chargers, if any, or with the unit’s charger.
Disconnect any auxiliary chargers. Reset by moving Operating Mode Switch
to “DC OFF”. Wait 1 minute and switch to “AUTO/REMOTE” or “CHARGE
ONLY.” If unit remains in shutdown mode after several attempts to reset,
contact Tripp Lite Customer Service for assistance.
Charger Enable/Inhibit Switch inadvertently set to "INHIBIT". Set Charger Enable/Inhibit Switch to "ENABLE".
Charger circuit breaker is tripped. Reset circuit breaker.
All Three “BATT VOLT/CHRG CURR”
LEDs are slowly flashing (½ second
flashes) with Operating Mode Switch in
the “AUTO/REMOTE” position.
Battery is excessively discharged. Unit will shut down to
prevent battery damage.
Use an auxiliary charger* to raise battery voltage. Check external battery
connections and fuse. Unit automatically resets when condition is cleared.
All Three “BATT VOLT/CHRG CURR”
LEDs are rapidly flashing (¼ second
flashes) with Operating Mode Switch in
the “AUTO/REMOTE” position.
Battery is overcharged. Unit will shut down to prevent
battery damage. The problem may be with connected
auxiliary chargers, if any, or with the unit’s charger.
Disconnect any auxiliary chargers. Reset by moving Operating Mode Switch
to “DC OFF”. Wait 1 minute and switch to “AUTO/REMOTE.” If unit remains
in shutdown mode after several attempts to reset, contact Tripp Lite
Customer Service for assistance.
Red “LOW” Battery Indicator Light is
flashing with Operating Mode Switch in
the ”AUTO/REMOTE” position.
Battery voltage is low. Unit has shut down to protect battery
from damage.
If AC power (utility- or generator-supplied) is present, the unit will
automatically reset itself and start recharging connected batteries. However,
if an external charger is used to recharge the batteries, you will need to
manually reset the unit by moving the Operating Mode Switch to “DC OFF”
for two seconds then returning it to “AUTO/REMOTE”.
False reading due to undersized or insufficiently connected
DC cabling
Use sufficient size DC cable sufficiently connected to Inverter/Charger.
Red “LOAD” Operation Indicator Light
flashing
Inverter is overloaded. Unit will automatically shut down after
5 seconds.
Reduce load. Reset by moving Operating Mode Switch to “DC OFF”. Wait 1
minute. Switch to “AUTO/REMOTE” or “CHARGE ONLY”.
* User-supplied.
200812163 93-2803