Epson ECOTANK ET-4700 Owner's manual

ET-4700 User's Guide

3

Contents

ET-4700 User's Guide................................................................................................................................ 13

Product Basics .......................................................................................................................................... 14

Using the Control Panel ..................................................................................................................... 14

Control Panel Buttons and Lights .................................................................................................. 15

Status Icon Information ............................................................................................................. 16

Entering Characters on the LCD Screen ....................................................................................... 16

Changing LCD Screen Language.................................................................................................. 17

Selecting the Date and Time ......................................................................................................... 18

Adjusting Control Panel Sounds.................................................................................................... 20

Preventing PC Connection via USB .............................................................................................. 21

Product Parts Locations ..................................................................................................................... 22

Product Parts - Front ..................................................................................................................... 23

Product Parts - Inside .................................................................................................................... 24

Product Parts - Back...................................................................................................................... 26

Using Power Saving Settings ............................................................................................................. 26

Changing the Sleep Timer Setting from the Control Panel ............................................................ 26

Changing the Power Off Timer Setting from the Control Panel...................................................... 28

Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 29

Setting Up Epson Connect Services.............................................................................................. 30

Using Epson Email Print ............................................................................................................... 31

Using the Epson iPrint Mobile App ................................................................................................ 31

Using Epson Remote Print ........................................................................................................... 32

Voice-activated Printing ..................................................................................................................... 33

Using AirPrint .................................................................................................................................... 33

Using Google Cloud Print................................................................................................................... 34

Setting Up Google Cloud Print on a Chromebook ......................................................................... 35

Using the Mopria Print Service .......................................................................................................... 36

Android Printing Using the Epson Print Enabler ................................................................................ 37

Using Fire OS Printing ....................................................................................................................... 37

Using Windows 10 Mobile Printing .................................................................................................... 38

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Wi-Fi or Wired Networking........................................................................................................................ 39

Network Security Recommendations ................................................................................................. 39

Wi-Fi Infrastructure Mode Setup......................................................................................................... 40

Selecting Wireless Network Settings from the Control Panel ........................................................ 41

Wi-Fi Direct Mode Setup .................................................................................................................... 43

Enabling Wi-Fi Direct Mode ........................................................................................................... 43

Wi-Fi Protected Setup (WPS)............................................................................................................. 46

Using WPS to Connect to a Network ............................................................................................. 46

Printing a Network Status Sheet......................................................................................................... 48

Printing a Network Connection Report ............................................................................................... 48

Network Connection Report Codes and Messages ....................................................................... 49

Changing or Updating Network Connections ..................................................................................... 55

Accessing the Web Config Utility................................................................................................... 56

Changing a USB Connection to a Wi-Fi Connection...................................................................... 56

Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 56

Connecting to a New Wi-Fi Router ................................................................................................ 57

Disabling Wi-Fi Features ............................................................................................................... 58

Loading Paper ........................................................................................................................................... 59

Loading Paper in the Sheet Feeder.................................................................................................... 59

Paper Loading Capacity..................................................................................................................... 63

Compatible Epson Papers.................................................................................................................. 64

Borderless Paper Type Compatibility ................................................................................................. 66

Paper or Media Type Settings - Printing Software.............................................................................. 66

Selecting the Paper Settings - Control Panel ..................................................................................... 67

Paper or Media Type Settings - Control Panel............................................................................... 68

Selecting the Default Paper Source Settings...................................................................................... 69

Paper Source Settings Options ..................................................................................................... 70

Placing Originals on the Product ............................................................................................................. 71

Placing Originals on the Scanner Glass ............................................................................................. 71

Placing Originals in the Automatic Document Feeder ........................................................................ 72

ADF Original Document Specifications .............................................................................................. 75

Copying ...................................................................................................................................................... 77

Copying Documents or Photos........................................................................................................... 77

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Copying Options................................................................................................................................. 79

Printing from a Computer ......................................................................................................................... 81

Printing with Windows ........................................................................................................................ 81

Selecting Basic Print Settings - Windows ...................................................................................... 82

Print Quality Options - Windows ............................................................................................... 84

Multi-Page Printing Options - Windows..................................................................................... 84

Selecting Double-sided Printing Settings - Windows ..................................................................... 85

Double-sided Printing Options - Windows................................................................................. 87

Selecting Additional Layout and Print Options - Windows ............................................................. 87

Custom Color Correction Options - Windows............................................................................ 89

Image Options and Additional Settings - Windows.................................................................... 90

Header/Footer Settings - Windows ........................................................................................... 91

Selecting a Printing Preset - Windows........................................................................................... 92

Selecting Extended Settings - Windows ........................................................................................ 94

Extended Settings - Windows ................................................................................................... 95

Printing Your Document or Photo - Windows................................................................................. 96

Locking Printer Settings - Windows ............................................................................................... 97

Locked Setting Options............................................................................................................. 99

Selecting Default Print Settings - Windows.................................................................................. 100

Changing the Language of the Printer Software Screens ....................................................... 101

Changing Automatic Update Options .......................................................................................... 102

Printing with the Built-in Epson Driver - Windows 10 S..................................................................... 103

Selecting Print Settings - Windows 10 S...................................................................................... 103

Printing on a Mac ............................................................................................................................. 106

Selecting Basic Print Settings - Mac ........................................................................................... 107

Print Quality Options - Mac ..................................................................................................... 110

Print Options - Mac ................................................................................................................. 111

Selecting Page Setup Settings - Mac .......................................................................................... 111

Selecting Print Layout Options - Mac ........................................................................................... 112

Managing Color - Mac ................................................................................................................. 113

Color Matching and Color Options - Mac ................................................................................ 114

Selecting Printing Preferences - Mac .......................................................................................... 115

Printing Preferences - Mac...................................................................................................... 115

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Printing Your Document or Photo - Mac ...................................................................................... 116

Checking Print Status - Mac.................................................................................................... 117

Printing From a Chromebook ........................................................................................................... 118

Cancelling Printing Using a Product Button...................................................................................... 119

Scanning .................................................................................................................................................. 120

Starting a Scan................................................................................................................................. 120

Starting a Scan Using the Product Control Panel ........................................................................ 120

Changing Default Scan Job Settings ...................................................................................... 122

Setting Up a WSD Port (Windows 7/Windows Vista) .............................................................. 123

Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 123

Starting a Scan from a Scanning Program................................................................................... 126

Starting a Scan from a Smart Device........................................................................................... 128

Scanning in Epson Scan 2 ............................................................................................................... 128

Additional Scanning Settings - Main Settings Tab ....................................................................... 131

Additional Scanning Settings - Advanced Settings Tab............................................................... 131

Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ................................... 132

Image Format Options................................................................................................................. 134

Scan Resolution Guidelines ........................................................................................................ 135

Faxing....................................................................................................................................................... 136

Connecting a Telephone or Answering Machine.............................................................................. 136

Setting Up Fax Features .................................................................................................................. 139

Setting Up Basic Fax Features .................................................................................................... 140

Using the Fax Setting Wizard.................................................................................................. 140

Selecting the Line Type........................................................................................................... 143

Setting the Number of Rings to Answer .................................................................................. 144

Selecting Advanced Fax Settings................................................................................................ 145

Receive Settings - Fax............................................................................................................ 146

Basic Settings - Fax ................................................................................................................ 147

Report Settings - Fax .............................................................................................................. 149

Security Settings - Fax............................................................................................................ 150

Setting Up the Fax Utility - Windows............................................................................................ 151

Setting Up Fax Features Using the Fax Utility - Mac ................................................................... 153

Setting Up Contacts and Contact Groups......................................................................................... 154

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Setting Up Contacts Using the Product Control Panel................................................................. 155

Creating a Contact .................................................................................................................. 155

Creating a Contact Group ....................................................................................................... 157

Editing or Deleting a Contact or Group.................................................................................... 159

Importing Contacts Using the Fax Utility - Windows .................................................................... 160

Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac.................................................... 162

Sending Faxes ................................................................................................................................. 164

Sending Faxes from the Product Control Panel........................................................................... 164

Sending a Fax Using the Keypad, Contact List, or History...................................................... 165

Fax Sending Options .............................................................................................................. 166

Sending a Fax at a Specified Time ......................................................................................... 168

Sending Faxes Using the Fax Utility - Windows .......................................................................... 170

Sending Faxes Using the Fax Utility - Mac .................................................................................. 172

Dialing Fax Numbers from a Connected Telephone.................................................................... 175

Receiving Faxes............................................................................................................................... 176

Fax Reception ............................................................................................................................. 176

Receiving Faxes Automatically ................................................................................................... 177

Receiving Faxes Manually........................................................................................................... 177

Receiving a Fax by Polling .......................................................................................................... 178

Selecting Received Fax Options Using the Fax Utility - Windows ............................................... 179

Checking Fax Status ....................................................................................................................... 182

Printing Fax Reports......................................................................................................................... 183

Fax Report Options ..................................................................................................................... 183

Refilling Ink .............................................................................................................................................. 185

Ink Safety Precautions ..................................................................................................................... 185

Check Ink Levels .............................................................................................................................. 187

Checking Ink Levels on Your Product.......................................................................................... 188

Checking Ink Levels - Windows................................................................................................... 188

Checking Ink Levels - Mac........................................................................................................... 190

Disabling Special Offers with Windows ....................................................................................... 191

Purchase Epson Ink ......................................................................................................................... 192

Ink Bottle Part Numbers............................................................................................................... 192

Refilling the Ink Tanks ...................................................................................................................... 192

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Adjusting Print Quality............................................................................................................................ 199

Print Head Maintenance................................................................................................................... 199

Print Head Nozzle Check............................................................................................................. 199

Checking the Nozzles Using the Product Control Panel ......................................................... 200

Checking the Nozzles Using a Computer Utility...................................................................... 202

Print Head Cleaning .................................................................................................................... 204

Cleaning the Print Head Using the Product Control Panel ...................................................... 205

Cleaning the Print Head Using a Computer Utility................................................................... 207

Power Cleaning ........................................................................................................................... 210

Power Cleaning Using the Product Control Panel................................................................... 210

Power Cleaning Using a Computer Utility ............................................................................... 211

Print Head Alignment ....................................................................................................................... 213

Aligning the Print Head Using the Product Control Panel ............................................................ 213

Cleaning the Paper Guide ................................................................................................................ 214

Checking the Number of Sheets....................................................................................................... 215

Checking the Sheet Counter - Windows ...................................................................................... 216

Checking the Sheet Counter - Mac.............................................................................................. 217

Cleaning and Transporting Your Product ............................................................................................. 218

Cleaning Your Product ..................................................................................................................... 218

Transporting Your Product ............................................................................................................... 220

Solving Problems .................................................................................................................................... 224

Checking for Software Updates........................................................................................................ 224

Product Status Messages ................................................................................................................ 225

Message Appears Prompting You to Reset Ink Levels..................................................................... 227

Running a Product Check ................................................................................................................ 227

Resetting Control Panel Defaults ..................................................................................................... 229

Solving Setup Problems ................................................................................................................... 230

Product Does Not Turn On or Off................................................................................................. 230

Noise After Filling the Ink............................................................................................................. 230

Software Installation Problems .................................................................................................... 231

Control Panel Setup Problems .................................................................................................... 231

Solving Network Problems ............................................................................................................... 232

Product Cannot Connect to a Wireless Router or Access Point .................................................. 232

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Network Software Cannot Find Product on a Network................................................................. 234

Product Does Not Appear in Mac Printer Window ....................................................................... 235

Wireless Network Connection is Unstable on a Mac ................................................................... 235

Wired Network Connection Becomes Unstable........................................................................... 235

Cannot Print Over a Network....................................................................................................... 236

Cannot Scan Over a Network ...................................................................................................... 237

Solving Copying Problems ............................................................................................................... 238

Product Makes Noise, But Nothing Copies.................................................................................. 238

Product Makes Noise When It Sits for a While............................................................................. 239

Solving Paper Problems................................................................................................................... 239

Paper Feeding Problems............................................................................................................. 239

Paper Jams Inside the Product.................................................................................................... 240

Paper Ejection Problems ............................................................................................................. 240

Solving Problems Printing from a Computer..................................................................................... 241

Nothing Prints.............................................................................................................................. 241

Product Icon Does Not Appear in Windows Taskbar ................................................................... 242

Printing is Slow ............................................................................................................................ 243

Solving Page Layout and Content Problems.................................................................................... 244

Inverted Image............................................................................................................................. 245

Too Many Copies Print ................................................................................................................ 245

Blank Pages Print ........................................................................................................................ 245

Incorrect Margins on Printout....................................................................................................... 246

Border Appears on Borderless Prints .......................................................................................... 246

Incorrect Characters Print............................................................................................................ 247

Incorrect Image Size or Position.................................................................................................. 248

Slanted Printout........................................................................................................................... 249

Solving Print Quality Problems......................................................................................................... 249

White or Dark Lines in Printout .................................................................................................... 250

Blurry or Smeared Printout .......................................................................................................... 251

Faint Printout or Printout Has Gaps ............................................................................................. 253

Grainy Printout............................................................................................................................. 254

Incorrect Colors ........................................................................................................................... 255

Solving Scanning Problems ............................................................................................................. 256

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Scanning Software Does Not Operate Correctly ......................................................................... 256

Cannot Start Epson Scan 2 ......................................................................................................... 257

Solving Scanned Image Quality Problems ....................................................................................... 257

Image Consists of a Few Dots Only............................................................................................. 258

Line of Dots Appears in All Scanned Images............................................................................... 258

Straight Lines in an Image Appear Crooked ................................................................................ 258

Image is Distorted or Blurry ......................................................................................................... 259

Image Colors are Patchy at the Edges ........................................................................................ 259

Image is Too Dark ....................................................................................................................... 259

Back of Original Image Appears in Scanned Image .................................................................... 260

Ripple Patterns Appear in an Image ............................................................................................ 260

Scanned Image Colors Do Not Match Original Colors................................................................. 260

Scanned Image Edges are Cropped ........................................................................................... 261

Characters are Not Recognized During Conversion to Editable Text (OCR)............................... 261

Solving Faxing Problems.................................................................................................................. 262

Cannot Send or Receive Faxes................................................................................................... 262

Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 264

Fax Memory Full Error Appears................................................................................................... 264

Fax Quality is Poor ...................................................................................................................... 265

Sent Fax is Received in an Incorrect Size ................................................................................... 266

Received Fax is Not Printed ........................................................................................................ 266

Uninstall Your Product Software....................................................................................................... 266

Uninstalling Product Software - Windows.................................................................................... 266

Uninstalling Product Software - Mac............................................................................................ 267

Where to Get Help............................................................................................................................ 268

Technical Specifications ........................................................................................................................ 270

Windows System Requirements ...................................................................................................... 270

Mac System Requirements .............................................................................................................. 271

Paper Specifications ........................................................................................................................ 272

Printable Area Specifications ........................................................................................................... 273

Automatic Document Feeder (ADF) Specifications .......................................................................... 275

Scanning Specifications ................................................................................................................... 275

Ink Specifications ............................................................................................................................. 276

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Fax Specifications ............................................................................................................................ 276

Dimension Specifications ................................................................................................................. 277

Electrical Specifications ................................................................................................................... 278

Environmental Specifications ........................................................................................................... 278

Interface Specifications .................................................................................................................... 278

Network Interface Specifications ...................................................................................................... 279

Safety and Approvals Specifications ................................................................................................ 280

Notices ..................................................................................................................................................... 281

Important Safety Instructions............................................................................................................ 281

General Product Safety Instructions ............................................................................................ 281

LCD Screen Safety Instructions................................................................................................... 283

Wireless Connection Safety Instructions ..................................................................................... 283

Telephone Equipment Safety Instructions ................................................................................... 284

FCC Compliance Statement............................................................................................................. 284

Binding Arbitration and Class Waiver ............................................................................................... 287

Trademarks...................................................................................................................................... 290

Copyright Notice............................................................................................................................... 290

libTIFF Software Acknowledgment.............................................................................................. 291

A Note Concerning Responsible Use of Copyrighted Materials................................................... 292

Default Delay Times for Power Management for Epson Products ............................................... 292

Copyright Attribution.................................................................................................................... 292

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ET-4700 User's Guide

Welcome to the ET-4700 User's Guide.

For a printable PDF copy of this guide, click here.

14

Product Basics

See these sections to learn about the basic features of your product.

Using the Control Panel

Product Parts Locations

Using Power Saving Settings

Epson Connect Solutions for Smartphones, Tablets, and More

Voice-activated Printing

Using AirPrint

Using Google Cloud Print

Using the Mopria Print Service

Android Printing Using the Epson Print Enabler

Using Fire OS Printing

Using Windows 10 Mobile Printing

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.

Control Panel Buttons and Lights

Entering Characters on the LCD Screen

Changing LCD Screen Language

Selecting the Date and Time

Adjusting Control Panel Sounds

Preventing PC Connection via USB

Parent topic: Product Basics

15

Control Panel Buttons and Lights

1

power button and light

2 LCD screen

3

help button

4 Arrow buttons and OK button

5

stop button

6 Numeric keypad

7 C clear button

8 start button

9

reset button

10 back button

11 received fax light

12

home button

Status Icon Information

16

Parent topic: Using the Control Panel

Status Icon Information

Your product displays status icons on the LCD screen for certain product status conditions.

Icons Description

No Wi-Fi connection.

A Wi-Fi network error has occurred or the product is searching for a connection.

A Wi-Fi connection is established. The number of bars indicates the connection's signal

strength.

No Wi-Fi Direct connection.

A Wi-Fi Direct connection is established.

An Ethernet connection is established.

No Ethernet connection.

Parent topic: Control Panel Buttons and Lights

Entering Characters on the LCD Screen

Follow these guidelines to enter characters for passwords and other settings.

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• To enter characters, press the buttons on the numeric keypad.

• To change the character case or type, press the reset button.

• To move the cursor to the right or to add a space, press the right arrow button.

• To move the cursor to the left, press the left arrow button.

• To enter symbols, press 1 on the numeric keypad.

• To delete the previous character, press the stop button.

• To delete all the characters, press the C clear button.

Parent topic: Using the Control Panel

Changing LCD Screen Language

You can change the language used on the LCD screen.

1. Press the home button, if necessary.

2. Press the arrow buttons to select Settings and press the OK button.

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3. Select Printer Setup and press the OK button.

4. Select Language and press the OK button.

5. Select a language and press the OK button.

6. Press the home button to exit.

Parent topic: Using the Control Panel

Selecting the Date and Time

Select the current date, time, and daylight saving phase in your area, and choose your preferred date

and time format.

1. Press the home button, if necessary.

2. Select Settings and press the OK button.

3. Select Printer Setup and press the OK button.

4. Select Date/Time Settings and press the OK button.

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You see a screen like this:

5. Select Daylight Saving Time and press the OK button.

6. Select the setting that applies to your area and press the OK button:

• Winter: it is winter or your region does not use Daylight Saving Time (DST)

• Summer: it is spring or summer and your region uses Daylight Saving Time (DST)

Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the

season. When you change from Winter to Summer, your product automatically sets its clock ahead

one hour. When you change from Summer to Winter, it sets its clock back one hour.

7. Select Date/Time and press the OK button.

8. Select the date format you want to use and press the OK button.

9. Use the arrow buttons and the numeric keypad to enter the current date, then press the OK button.

10. Select the time format you want to use and press the OK button.

11. Use the numeric keypad, arrow buttons and the reset button to enter the current time, then press

the OK button.

12. Select Time Difference and press the OK button.

13. Use the arrow buttons to enter the time difference between your time zone and UTC (Coordinated

Universal Time) and press the OK button.

Parent topic: Using the Control Panel

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Adjusting Control Panel Sounds

You can adjust the sound level heard when you perform certain control panel operations, such as

pressing buttons on the control panel.

1. Press the home button, if necessary.

2. Select Settings and press the OK button.

3. Select Printer Setup and press the OK button.

You see a screen like this:

4. Select Sound and press the OK button.

5. Do one of the following:

• To mute all the control panel sounds, select Mute and press the OK button.

• To use normal control panel sound levels, select Normal Mode and press the OK button.

• To reduce noise during printing, select Quiet Mode and press the OK button.

Note: Using Quiet Mode may reduce the print speed, and may not reduce printing noise when

using certain paper types or print quality settings.

6. Select the control panel operation for which you want to adjust the sound level, such as Button

Press, and press the OK button.

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