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FAQ (Frequently Asked Question)
1. Q: how to unblock some accidentally blocked numbers?
A: Please hit "BLOCK" button first, then hit “left or right” arrow
to view the blacklist. Numbers are stored in numerical order. To
delete a displayed number, hit "DELETE" two times.
2. Q: how to use the handset to add an unwanted number
to blocker?
A: a: If answering an incoming call on a remote hand-set, press
“asterisk” (*) key once and hang up. “SAVE-SUCCEED” will
show on the display.
b: To add a telephone number to the blacklist manually, using
the hand-set, press asterisk key twice, enter number, press #
key to exit. (** + phone number + # ). “SAVE-SUCCEED” will
show in the display.
3. Q: Why does my blocker block cell phone calls without
my telling it to?
A: Please turn off BLOCK NO CID on call blocker. First press
the BACK/NO CID button, then press the DOWN button to
toggle the NO CID on to off. Press BACK when done.
B: Please delete any area codes from blacklist. Press BLOCK
button first, then use left or right arrow to review blocked
numbers. Area codes display with area codes plus two minus,
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such as " 524- -". Press DELETE twice to delete it.
4. Q. We got a busy signal when calling the a number, no
ringing tone? (Putting numbers to blacklist by themselves
who had not been blocked. )
A: Firstly, turn off BLOCK NO CID function. Secondly, switch to
“1 ring” status as follows: Press BACK/NO CID for 3 seconds
until “0 RING” shows on the screen. Then press up or down
arrow to choose “1 RING”, and press BACK/NO CID to save.
After that, the phone should have a dial tone. If not, try to
connect the blocker to your extension in parallel.
5. Q: Can I go back to factory setting?
A: Pick up handset, press asterisk (*) key on your telephone,
then enter "61806180", press "#" key to exit.
6. Q: My answering machine not work since I installed the
blocker.
A: Firstly, please make sure the answering machine has been
turned on. Secondly, connect the call blocker and answering
machine with the Parallel Set Up.
7. Q: The blocker disconnected me in the middle of a
calls.
A: Try to connect the blocker to extension with parallel set up.
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9: Q: Can not receive voice message since I installed
blocker.
A: If your landline is bundled with your TV/Internet service
provider, please call your landline company to set up a
voicemail box via your internet service account.
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Q: Try to add a number to blacklist manually, double
press star key but got busy signal, any suggestions?
A: Please ignore the busy signal, just follow the instructions.
Double click on the star button, enter the phone number,
followed by the pound button to save.
Welcome to Contact Us
If there is any questions about the service or the product,
please kindly contact us any time, we will response the
email within 24 hours.
Email: s2@cheeta.com.cn
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