Coffee Maker/ Cafetière /Cafetera
KCM1203, KCM1402
INSTRUCTIONS/INSTRUCTIONS/INSTRUCCIONES
W10474602A
U.S.A.: 1-800-541-6390
Canada: 1-800-807-6777
KitchenAid.com
KitchenAid.ca
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Table of Contents
Coffee Maker Safety ................................................................................................................... 3
Electrical Requirements .............................................................................................................. 4
Coffee Maker Parts ..................................................................................................................... 5
Coffee Maker Features ................................................................................................................ 6
Display And Control Pad Features ............................................................................................. 7
Coffee Brewing Suggestions: Advice For Great Taste ............................................................... 8
Preparing Your Coffee Maker For Use ....................................................................................... 8
Kitchenaid
®
Coffee Maker Use ................................................................................................. 10
Coffee Maker Enhanced Features ............................................................................................ 12
Pause And Pour Feature ................................................................................................... 12
Automatic Brew Timer ..................................................................................................... 12
Using the Preprogrammed Automatic Brew Time Again ................................................. 13
Brew Strength ................................................................................................................... 13
Variable Warmth Control/Selectable Automatic Shutoff .................................................. 13
Coffee Maker Care ................................................................................................................... 14
Troubleshooting ........................................................................................................................ 15
Proof of Purchase and Product Registration.............................................................................. 15
Warranty .................................................................................................................................... 16
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IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always be followed,
including the following:
1. Read all instructions.
2. Do not touch hot surfaces. Use handles or knobs.
3. To protect against electrical shock, do not immerse cord, plugs, or coffee maker in water
or other liquid.
4. Close supervision is necessary when any appliance is used by or near children.
5. Unplug coffee maker from outlet when not in use and before cleaning. Allow to cool before
putting on or taking off parts.
6. Do not operate any appliance with a damaged cord or plug or after the appliance
malfunctions or has been damaged in any manner. Return appliance to the nearest Authorized
Service Facility for examination, repair or adjustment.
7. The use of accessory attachments not recommended by the appliance manufacturer may
cause injuries.
8. Do not use outdoors.
9. Do not let cord hang over edge of table or counter, or touch hot surfaces.
10. Do not place on or near a hot gas or electric burner, or in a heated oven.
11. Do not use appliance for other than intended use.
12. Do not use appliance without lid properly placed on container (carafe).
13. The container (carafe) is designed for use with this appliance. It must never be used on
a range top or in a microwave oven.
14. Do not set a hot container (carafe) on a wet or cold surface.
15. Do not use a cracked container (carafe) or a container having a loose or weakened handle.
16. Do not clean container with abrasive cleaners, steel wool pads, or other abrasive material.
17. This product is designed for household use only.
Coffee Maker Safety
SAVE THESE INSTRUCTIONS
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Electrical Requirements
Volts: 120 Volts AC only
Hertz: 60 Hz
NOTE: This coffee maker has a 3-prong
grounded plug. To reduce the risk of
electrical shock, this plug will fit in an outlet
only one way. If the plug does not fit in the
outlet, contact a qualified electrician. Do not
modify the plug in any way.
Do not use an extension cord. If the power
supply cord is too short, have a qualified
electrician or serviceman install an outlet
near the appliance.
A short power supply cord (or detachable
power supply cord) should be used to reduce
the risk resulting from becoming entangled in
or tripping over a longer cord.
If a longer detachable power supply cord or
extension cord is used:
• The marked electrical rating of the cord
set or extension cord should be at least
as great as the electrical rating of the
appliance.
• The cord should be arranged so that
it will not drape over the countertop
or tabletop where it can be pulled on
by children or tripped over unintentionally.
If the appliance is of the grounded type, the
extension cord should be a grounding-type
3-wire cord.
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5
Coffee Maker Parts
Removable
Water Tank
Gold Tone
Permanent
Filter
Brew Basket
Hinged Brew
Basket Door
Coffee Scoop
Glass Carafe
(Thermal
Carafe model
not shown)
Programmable
Display
Water Tank
Lid
Water Filter
Open Brew
Basket Door
Button
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1-4 Cup Feature
This feature ensures optimum flavor even
when you’re not brewing a full pot.
Clean Alert and Clean Feature
The Clean Alert indicator reminds you when
the coffee maker needs to be cleaned. The
Clean Mode can then be activated to descale
your coffee maker.
Pause and Pour Feature
Pause and pour lets you remove the carafe
and pour a cup of coffee before brewing is
finished. A special valve seals the brew basket
tightly, eliminating most drips.
End-Of-Brewing Tone
A tone sounds when coffee is finished
brewing.
Selectable Automatic Shutoff
This feature allows you to select automatic
shutoff times from 0.5-4 hours in 30-minute
increments.
Brew Basket Door
Access the removable brew basket by
pressing the button on the side of the coffee
maker. The spring loaded door includes a
latch to assure the door is closed completely.
Brew Basket
The brew basket holds paper coffee filters
or the Gold Tone permanent filter. The brew
basket can be washed in the top rack of
a dishwasher.
Removable Water Tank
The coffee maker features a convenient
removable water tank with water level
indicators. Remove the tank and add water
directly to the water tank or lift the lid to
add water. It is recommended that the tank
be hand washed.
Automatic Brew Timer
An easy to set 24 hour brew timer will brew
coffee at the selected time, day or night.
Variable Warmth Control
(on glass carafe models only)
Allows you to select High, Medium,
or Low settings for the carafe heating
plate. The Variable Warmth Control
is programmable from 0.5-4 hours in
30-minute increments. After the brew
process is complete, the time since brewed
will be displayed in 1-minute increments.
Glass or Thermal Carafe
The 14-cup glass and 12-cup thermal
carafes feature a dripless pouring spout and
comfortable soft grip handle. Both carafes
can be washed in the top rack
of a dishwasher.
Gold Tone Permanent Filter
The high-performance Gold Tone filter
eliminates the need for paper coffee filters.
Coffee maker can also use paper filters, if
desired. The Gold Tone Filter can be washed
in the top rack of a dishwasher.
Water Filter
The replaceable carbon filter can
be found at your local retailer or on
www.KitchenAid.com.
Coffee Scoop
Use one level scoop of ground coffee for
each cup desired.
Power Interrupt
If the power is interrupted for less than
1 minute, the coffee maker will remember
the preprogrammed settings.
Clock Display
Displays the time of day with AM and PM
indicators. The energy saving sleep mode
feature dims the clock display when the
coffee maker is not in use.
Variable Brew Strength Selector
Allows you to select between REG and
BOLD brew strengths.
Full-Length Cord Storage (not shown)
Compartment in the back of the coffee
maker keeps excess cord out of the way.
Heat Pump (not shown)
Powerful heat pump brews rich, flavorful
coffee.
Electronic Temperature Control
Electronic temperature control regulates the
powerful 1100-watt heat pump to ensure
consistent brewing every time.
Coffee Maker Features
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Display and Control Pad Features
DISPLAY FEATURES:
Clock Display (D)
Shows the time-of-day with AM or PM
indicator and automatic brew time.
Cleaning Needed Indicator (E)
The indicator will light after brewing
if the coffee maker requires descaling.
1-4 Cup Indicator (F)
This special cycle ensures optimum flavor
when brewing small pots of coffee. An
indicator light shows when the 1-4 cup
brew cycle is activated.
Time Since Brewed Display (I)
(glass carafe models only)
Display shows the time elapsed since the
completion of the brewing cycle. Time will
be displayed in minutes up to the maximum
of 240 minutes. The display will alternate
between “Time Since Brew” and the
temperature (HIGH, MED, or LOW).
Warm Indicator (J)
Display is on when in the “Warm” mode.
Brew Strength Indicator (K)
Indicates brew strength (REG or BOLD).
Auto Indicator (L)
Display is on when in “Automatic Brew”
mode.
CONTROL PAD FEATURES:
Menu Button (A)
Press to select the desired program.
“+” (plus) and “-” (minus) Buttons (B,C)
Use the “+” (plus) and “-” (minus) buttons
to program the coffee maker features.
Set Button (G)
Press to enter program selections.
Brew Button (H)
Press to start the selected brew cycle.
A. Menu Button
B. “-” (minus) Button
C. “+” (plus) Button
D. Clock Display
E. Cleaning Needed Indicator
F. 1-4 cup Indicator
G. Set Button
H. Brew Button
I. Mode Selection/Brew Strength/Time
Since Brewed Display area
J. Warm Indicator
K. Brew Strength Indicator
L. Auto indicator
A B C D
I
J
H
E
F
G
K
L
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Coffee Brewing Suggestions:
Advice For Great Taste
Fresh Coffee Beans
Truly great coffee can only come from fresh
coffee beans. To preserve the freshness of
your beans, keep the beans in an opaque,
airtight container and store them in a cool,
dry place. Refrigeration is not recommended
since condensation tends to form on the
beans whenever the container is opened.
Freezing can help preserve beans stored for
an extended period, but it will also impair
flavor.
The Right Grind
The best cup of coffee comes from coffee
beans that are properly ground just before
brewing. When grinding, be sure to grind
your coffee to a medium grind level, the
appropriate grind for automatic drip coffee
makers.
Look for the KitchenAid
®
blade or burr
coffee grinders at your local retailer or
online at www.KitchenAid.com.
The Proper Amount of Ground Coffee
A good starting point is one scoop of coffee
(scoop provided) for every cup of brew
water marked on the glass carafe or the
water tank. Finer grinds usually require less
coffee but may also produce bitterness and
clog the filter.
For weaker coffee, brew using the suggested
ratio of coffee grounds and water, then dilute
with hot water. This maximizes flavor and
minimizes bitterness.
Brew Water Purity
Great tasting coffee starts with fresh water.
The removable water tank is easy to fill
with water to give you great tasting coffee
every time. It’s also easy to clean so you can
always make your coffee with the freshest
water. Using the included water filter is also
recommended.
Where local water is extremely poor, you
may wish to use bottled water. Do not use
distilled water or mineral water since they
can damage your coffee maker.
Coffee Maker Cleanliness
Since the coffee oils that build up on the
brew basket and carafe can go stale and
impair the flavor of the brewed coffee, it’s
important that these two items are cleaned
daily in order to make the best tasting coffee.
Preparing Your Coffee Maker For Use
Pre-Use Cleaning
Wash the brew basket, Gold Tone permanent
filter, and carafe in hot, soapy water, then
rinse with clean water and dry. Do not use
abrasive cleansers or scouring pads.
Installing the Water Filter
Use of the water filter is strongly
recommended. Use of the filter is optional.
The coffee maker will operate normally
without it.
1. The filter consists of a long handle with
a filter cartridge at the end.
2. Place the filter cartridge in a separate
container filled with fresh, cool water.
The cartridge should remain submerged
in the water for 10 minutes. Rinse the
filter under running water for 2 seconds
after soaking.
3. Lift the water tank lid using the tab
on the rear of the lid.
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5. Every time you install a new filter, run the
coffee maker through a complete brewing
cycle without coffee. Use a full carafe
of clean, cool water. See “Coffee Maker
Care” for information on when to change
the water filter.
4. Place the filter cartridge in the well at
the bottom of the water tank. Push the
cartridge slightly to make sure it fits snugly.
To Set the Time-of-Day Clock for the
First Time or After Power Outage
3. Press the “+” (plus) or “-” (minus)
buttons to increase or decrease the
hours.
4. Press the SET button. The minutes digits
will flash for the minutes adjustment.
5. Press the “+” (plus) or “-” (minus)
buttons to increase or decrease the
minutes.
6. Press the SET button again The AM or
PM indicator will flash for the AM/PM
adjustment.
7. Press the “+” (plus) or “-” (minus)
buttons to select AM or PM.
8. Press SET button to choose the selected
time. Two short beeps will sound
indicating programming is complete.
1. Plug into a grounded 3-prong outlet.
2. When the coffee maker is first plugged
in or when power is restored after an
interruption, the brew timer display will
initially show 12:00 AM, with the hours
section flashing “12”. The Clock indicator
will flash while the time is being set.
When the coffee maker is first plugged in,
or after a power interruption of more than
one minute, the coffee maker will power
up in the clock setting mode. In this case,
follow the previous directions “To Set the
Time-of-Day Clock for the First Time or
After Power Outage”. If adjusting the time
of the clock after initial set up, follow the
complete instructions below.
1. For glass carafe models, press the MENU
button 6 times to enter the Time/Clock
Setting mode. The Clock indicator will
flash while the time is being set.
NOTE: For thermal carafe models, press
the MENU button 5 times to enter the
Time/Clock Setting mode.
2. Press the “+” (plus) or “-” (minus)
buttons to increase or decrease the
hours.
3. Press the SET button. The minutes digits
will flash for the minutes adjustment.
4. Press the “+” (plus) or “-” (minus)
buttons to increase or decrease the
minutes.
5. Press the SET button again The AM or
PM indicator will flash for the AM/PM
adjustment.
6. Press the “+” (plus) or “-” (minus)
buttons to select AM or PM.
7. Press SET button to choose the selected
time. Two short beeps will sound
indicating programming is complete.
To Set the Time-of-Day Clock
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KitchenAid
®
Coffee Maker Use
Brewing Coffee
NOTE: Brew one pot of fresh, cool water
and discard before brewing the first pot of
coffee (first time use only).
1. Remove the water tank and fill with
enough fresh, cool water to make the
desired amount of coffee. A graduated
scale on the tank measures the amount
of water needed. When replacing the
tank, make sure to align it with the tab(s).
NOTE: The tank can be filled using the
carafe without removing the tank from
the coffee maker.
The right side of the scale (“coffee”) is a
measurement of coffee volume. The left
side of the scale (“water”) is based upon
140 mL cups.
2. After filling the water tank, place the
carafe in the coffee maker.
IMPORTANT: Make sure the lid is
securely in position (For thermal carafe
models, see “Placing the Lid on the
Thermal Carafe”) and the bottom of
the carafe is fully seated. If the carafe is
not seated, the Pause and Pour feature
may not engage and may cause water
and coffee to overflow the brew basket.
To maximize coffee temperature, it is
recommend that you fill and empty the
carafe with hot water to preheat the
carafe.
3. Open the brew basket door. Brew basket
may be removed, but can be filled without
removing it from the front of the coffee
maker.
4. Insert a 12-14 cup flat bottom paper filter
or the Gold Tone permanent filter into the
brew basket.
IMPORTANT: Do not use both types of
filters at the same time. Using both filters
might cause water and coffee to overflow
the brew basket.
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5. Use the included scoop and fill the filter
with one level scoop of ground coffee for
each cup desired. Use a medium grind
appropriate for automatic drip coffee
makers.
IMPORTANT: Too fine a grind produces
bitterness and may clog the coffee filter.
NOTE: Always place the filter and coffee
into the removable brew basket. Do not
operate the coffee maker without the
brew basket in place.
6. Even out the bed of coffee with scoop.
If the brew basket is removed, place the
mounting holes over the pins in the door
and seat it securely in the door. Be sure
the brew basket door is fully closed
before brewing.
Brewing 4+ Cups of Coffee
1. Press the BREW button to begin brewing
coffee.
2. For glass carafes only, the coffee maker
will sound the end-of-brewing tone and
the “Warm” indicator will turn on when
brewing is complete.
3. For glass carafes only, the Time Since
Brew display will alternate between the
temperature setting (HIGH, MED, or
LOW) and the time elapsed since the
completion of the brewing cycle.
4. For glass carafes only, at the end of
programmed Keep Warm Time (the
default is 2 hours), the coffee maker will
automatically shut off. To turn off the
coffee maker manually, press the BREW
button.
NOTE: The outside of the carafe will
be hot to the touch after brewing. Use
discretion when placing the carafe on
uncovered surfaces immediately after
brewing.
5. Repeat the procedure in the “Brewing
Coffee” and “Brewing 4+ Cups of Coffee”
sections to brew additional carafes of
coffee. Always turn off the coffee maker
and allow it to cool for 5 minutes before
starting the next brew cycle.
Brewing 1-4 Cups of Coffee
NOTE: Brew one pot of fresh, cool water
and discard before brewing the first pot of
coffee (first time use only).
1. Repeat steps 1-5 in the “Brewing
Coffee” section.
2. Press the MENU button 3 times to enter
the 1-4 Cups mode. The “1-4” indicator
will show and “OFF” indicator will flash.
3. Press the “+” (plus) or “-” (minus) buttons
until ON is displayed.
4. Press the SET button to select the
1-4 Cups mode. Two short beeps will
sound indicating programming is complete.
5. Press the BREW button to begin
brewing coffee.
6. The coffee maker will sound the end-of-
brewing tone when brewing is complete.
7. On glass carafe models only, the Time
Since Brew display indicates the time
elapsed since the completion on the
brewing cycle. At the end of programmed
Keep Warm Time (the default is 2 hours),
the coffee maker will automatically shut
off. To turn off the coffee maker manually,
press the BREW button.
NOTE: The outside of the carafe will
be hot to the touch after brewing. Use
discretion when placing the carafe on
uncovered surfaces immediately after
brewing.
8. Repeat the procedure in the “Brewing
Coffee” and “Brewing 1-4 Cups of Coffee”
sections to brew additional carafes of
coffee. Always turn off the coffee maker
and allow it to cool for 5 minutes before
starting the next brew cycle.
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Coffee Maker Enhanced Features
Pause and Pour Feature
The Pause and Pour feature enables you
to remove the carafe from the coffee maker
and pour a cup of coffee before brewing
is finished. When the carafe is removed,
a special valve stops the flow of coffee from
the brew basket. However, brewing does
not stop. If the carafe is not placed back in
the coffee maker within 25 seconds, water
and coffee will overflow the brew basket.
Automatic Brew Timer
The coffee maker can be programmed to
brew coffee at a preset time, making it easy
to wake up to fresh coffee every morning.
To program and activate the Automatic
Brew Timer:
1. Press the MENU button 1 time to enter
the “Auto Brew Timer” mode. The “Auto”
and “OFF” indicators will flash. Press the
“+” (plus) or “-” (minus) button to select
“ON”. Press the SET button.
2. The hours digits will flash next. Press the
“+” (plus) or “-” (minus) button to set the
hour. Press the SET button.
3. The minutes digits will flash next. Press
the “+” (plus) or “-” (minus) button
to set the minutes. Press the SET button.
4. The “AM/PM” indicators will flash next.
Press the “+” (plus) or “-” (minus) button
to select AM or PM. Two short beeps will
sound indicating programming is complete.
5. The “Auto” indicator will turn on and the
coffee maker will begin brewing at the
programmed time. The time that is set
will be displayed for 3 seconds as
a reminder of the set time. The
programmed time will remain active
until steps 1-4 are repeated or power is
interrupted for more than 60 seconds.
NOTE: To turn off the Automatic Brew
settings, return to the Automatic Brew
function on the menu and select “OFF”.
Placing the Lid on the Thermal Carafe
To properly place the lid on the thermal
carafe, follow these instructions.
1. Place the lid onto the thermal carafe with
the thumb lever to the right of the handle.
2. Rotate the lid counterclockwise until
the thumb lever is over the handle.
3. To pour, press the thumb lever down.
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2. The strength (REG or BOLD) indicator will
flash. Press the “+” (plus) or “-” (minus)
button to select the brew strength desired
(REG or BOLD).
3. Press the SET button to program the
Brew Strength setting. Two short beeps
will sound, indicating programming is
complete. The programmed strength will
remain active until steps 1-3 are repeated
or power is interrupted for more than
60 seconds.
Variable Warmth Control/Selectable
Automatic Shutoff
For glass carafe models only, the coffee
maker can be programmed to keep coffee
warm for a specific length of time and
temperature. This feature is not available on
thermal carafe models.
NOTE: If you do not complete the
programming steps within 10 seconds, the
settings will be maintained and the coffee
maker will exit to the Default mode.
To program and activate the Warm Timer/
Temperature setting:
1. Press the MENU button 4 times to enter
the “Warm Timer / Temperature” mode.
The “Warm” indicator and time digits
will flash until this programming cycle
is complete.
2. Press the “+” (plus) or “-” (minus) button
to select the length of warm time desired.
The time range can be selected between
0.5 and 4 hours in 30-minute increments.
3. Press the SET button. The “Warm”
indicator and temperature setting (LOW,
MED, or HIGH) will flash. Press the “+”
(plus) or “-” (minus) button to select the
temperature (LOW, MED, or HIGH).
4. Press the SET button to program the
Warm Timer/ Temperature setting.
Two short beeps will sound, indicating
programming is complete. The
programmed temperature will remain
active until steps 1-4 are repeated or
power is interrupted for more than
60 seconds.
Using the Programmed Automatic
Brew Time Again
After setting up your Automatic Brew Time,
you can use the following directions to reuse
your previously programmed time setting.
To re-activate the Programmed Automatic
Brew Time:
1. Press the MENU button 1 time to enter
the “Auto Brew Timer” mode. The “Auto”
and “OFF” indicators will flash. Press the
“+” (plus) or “-” (minus) button to select
“ON”. Press the SET button.
2. The hours digits will flash next. Press the
SET button to set the hour.
3. The minutes digits will flash next. Press
the SET button to set the minutes.
4. The “AM/PM” indicators will flash next.
Press the SET to select AM or PM.
Two short beeps will sound indicating
programming is complete.
5. The “Auto” indicator will turn on and the
coffee maker will begin brewing at the
programmed time. The time that is set
will be displayed for 3 seconds as a
reminder of the set time. The programmed
time will remain active until steps 1-4
are repeated or power is interrupted
for more than 60 seconds.
NOTE: To reactivate the programmed
time, press and hold the BREW
button. The “Auto” indicator will turn
on and the coffee maker will begin
brewing at the programmed time.
Brew Strength
The coffee maker can be programmed
to brew coffee at regular (REG) or
bold (BOLD) strengths.
NOTE: If you do not complete the
programming steps within 10 seconds,
the settings will be maintained and the
coffee maker will exit to the default mode.
To program and activate the Brew Strength:
1. Press the MENU button 2 times to enter
the “Brew Strength” mode. The “Brew
Strength” indicator will flash until this
programming cycle is complete.
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Descaling the Coffee Maker
The coffee maker can be descaled using a
packaged descaling agent or vinegar. Always
mix the descaling solution using cool water.
• When using a descaling agent, follow
the directions on the package for the
recommended amounts of descaling
agent and water to use.
• When using vinegar, fill the carafe with
a solution consisting of ½ vinegar and
½ water.
1. Before descaling, always remove the water
filter (see the “Installing the Water Filter”
section) and make sure the brew basket
contains no coffee or coffee filters.
2. Run the coffee maker through a complete
Clean cycle using a full tank of the
descaling solution.
NOTE: If you do not complete the
programming steps within 10 seconds, the
settings will be maintained and the coffee
maker will exit to the default mode.
3. For glass carafe models, press the MENU
button 5 times to enter the Clean mode.
The “Clean” and “ON” indicators will flash.
NOTE: For thermal carafe models, press
the MENU button 4 times to enter the
Clean mode. The “Clean” and “ON”
indicators will flash.
5. Press the SET button to program the
Clean setting. Two short beeps will sound,
indicating programming is complete.
6. Press the BREW button to start the
cleaning cycle. Once the cleaning cycle
is complete, the “Clean” indicator will
turn off.
7. Rinse the coffee maker by running it
through 2 brewing cycles using a full
water tank of fresh, cool water each time.
8. Wash the brew basket in hot, soapy water
and rinse with hot water. The brew basket
can also be washed in the upper rack of
the dishwasher.
9. Reinstall or replace the water filter. Replace
the filter every 3 months under normal
use. Replace it more often under heavy use
or hard water conditions. The replaceable
carbon filter can be found at your local
retailer or on www.KitchenAid.com.
Coffee Maker Care
Cleaning the Coffee Maker
1. Remove the brew basket and carafe from
the coffee maker.
2. Wash the brew basket and Gold Tone
permanent filter in hot, soapy water and
rinse with hot water. Do not use abrasive
cleansers or scouring pads. These parts
can also be washed in the upper rack of
a dishwasher.
3. Unplug the coffee maker and wipe the
housing with a warm, soapy cloth. Then
wipe clean with damp cloth and dry with
a soft cloth. Do not use abrasive cleansers
or scouring pads.
Cleaning Needed Indicator
Calcium deposits (scale) from water will build
up in the coffee maker heat pump over time
and impair brewing efficiency and coffee
quality. When the coffee maker needs to
be cleaned, the “Clean” indicator will flash
after a brewing cycle is complete. Once this
occurs, descaling should be done as soon as
possible to preserve the performance and life
of your coffee maker.
NOTE: You may want to clean your coffee
maker prior to the “Cleaning Needed”
indicator flashing under heavy use or hard
water conditions.
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15
Troubleshooting
• If the brew timer display is not
illuminated:
Check to see whether the coffee maker
is plugged into a grounded 3-prong outlet.
If it is, check the fuse or circuit breaker
on the electrical circuit the coffee maker
is connected to and make sure the circuit
is closed.
• If only a portion of the water added
to the coffee maker actually brews:
The coffee maker requires immediate
descaling. Please refer to “Descaling the
Coffee Maker” in the “Coffee Maker
Care” section.
• If the problem cannot be corrected:
See the KitchenAid warranty section.
Do not return the coffee maker to the
retailer; retailers do not provide service.
Proof of Purchase and Product Registration
Always keep a copy of the sales receipt showing the date of purchase of your coffee maker.
Proof of purchase will assure you of in-warranty service.
Before you use your coffee maker, please ll out and mail your product registration card
packed with the unit. This card will enable us to contact you in the unlikely event of a product
safety notication and assist us in complying with the provisions of the Consumer Product
Safety Act. This card does not verify your warranty.
Please complete the following for your personal records:
Model Number ________________________________________________________
Serial Number ________________________________________________________
Date Purchased _______________________________________________________
Store Name and Location ______________________________________________
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16
KitchenAid
®
Coffee Maker Warranty for the 50 United States,
the District of Columbia, Puerto Rico, and Canada
This warranty extends to the purchaser and any succeeding owner for Coffee Makers
operated in the 50 United States, the District of Columbia, Puerto Rico, and Canada.
Length of Warranty: One Year Full Warranty from date of purchase.
KitchenAid Will Pay Hassle-Free Replacement of your Coffee Maker.
for Your Choice of: See the next page for details on how to arrange for service,
or call the Customer eXperience Center toll-free at
1-800-541-6390.
OR
The replacement parts and repair labor costs to correct
defects in materials and workmanship. Service must be
provided by an Authorized KitchenAid Service Center.
KitchenAid Will A. Repairs when Coffee Maker is used in other than
Not Pay for: normal single family home use.
B. Damage resulting from accident, alteration, misuse
or abuse.
C. Any shipping or handling costs to deliver your Coffee
Maker to an Authorized Service Center.
D. Replacement parts or repair labor costs for Coffee
Makers operated outside the 50 United States,
District of Columbia, Puerto Rico, and Canada.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
IMPLIED WARRANTIES, INCLUDING TO THE EXTENT APPLICABLE WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED
TO THE EXTENT LEGALLY PERMISSIBLE. ANY IMPLIED WARRANTIES THAT MAY
BE IMPOSED BY LAW ARE LIMITED TO ONE YEAR, OR THE SHORTEST PERIOD
ALLOWED BY LAW. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS
OR EXCLUSIONS ON HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY
TO YOU.
IF THIS PRODUCT FAILS TO WORK AS WARRANTED, CUSTOMER’S SOLE AND
EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT ACCORDING TO THE
TERMS OF THIS LIMITED WARRANTY. KITCHENAID AND KITCHENAID CANADA
DO NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES. This warranty gives you specic legal rights and you may also have other rights
which vary from state to state or province to province.
W10474602A_Coffee Maker_EN.indd 16 5/11/12 2:47 PM
17
Arranging for Service after the Warranty Expires, or
Ordering Accessories and Replacement Parts
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call toll-
free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Portable Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States
and Puerto Rico:
Consult your local KitchenAid dealer or
the store where you purchased the Coffee
Maker for information on how to obtain
service.
For service information in Canada:
Call toll-free 1-800-807-6777.
Or write to:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
Hassle-Free Replacement Warranty –
50 United States, District of Columbia, and Puerto Rico
We’re so condent the quality of our
products meets the exacting standards
of KitchenAid that, if your Coffee Maker
should fail within the rst year of ownership,
KitchenAid will arrange to deliver an
identical or comparable replacement to
your door free of charge and arrange to
have your original Coffee Maker returned
to us. Your replacement unit will also be
covered by our one year limited warranty.
Please follow these instructions to receive
this quality service.
If your Coffee Maker should fail within the
rst year of ownership, simply call our
toll-free Customer eXperience Center at
1-800-541-6390 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give
the consultant your complete shipping
address. (No P.O. Box numbers, please.)
When you receive your replacement Coffee
Maker, use the carton and packing materials
to pack up your original Coffee Maker. In
the carton, include your name and address
on a sheet of paper along with a copy of the
proof of purchase (register receipt, credit
card slip, etc.).
Hassle-Free Replacement Warranty – Canada
We’re so condent the quality of our
products meets the exacting standards of
the KitchenAid
®
brand that, if your Coffee
Maker should fail within the rst year of
ownership, KitchenAid Canada will replace
your Coffee Maker with an identical or
comparable replacement. Your replacement
unit will also be covered by our one year
limited warranty. Please follow these
instructions to receive this quality service.
If your Coffee Maker should fail within the
rst year of ownership, take the Coffee
Maker or ship collect to an Authorized
KitchenAid Service Centre. In the carton
include your name and complete shipping
address along with a copy of the proof of
purchase (register receipt, credit card slip,
etc.). Your replacement Coffee Maker will
be returned prepaid and insured. If you
are unable to obtain satisfactory service
in this manner call our toll-free Customer
eXperience Centre at 1-800-807-6777.
Or write to us at:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
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