Fargo DTC4500 User manual

Category
Plastic card printers
Type
User manual
15370 Barranca Parkway
Irvine, CA 92618-2215
USA
DTC4500 User Guide
P/N: L001444, Revision 1.1
© 2011 HID Global Corporation All rights reserved
DTC4500 Card Printer/Encoder User Guide L001444 Rev1.1
2
DTC4500 Card Printer/Encoder User Guide (Rev 1.1), © 2011 property of HID Global Corporation. All
rights reserved.
Exclusive permission is granted to authorized resellers of HID Global products to reproduce and distribute
this copyrighted document to authorized HID Global customers, who have signed a no disclosure
agreement regarding the restricted, proprietary use of said document.
The revision number for this document will be updated to reflect changes, corrections, updates and
enhancements to this document.
Revision Control
Number
Date Document Title
Revision 1.1 January 2011 DTC4500
Card Printer/Encoder User Guide
Revision 1.0 August 2010 DTC4500
Card Printer/Encoder User Guide
Trademarks and Disclaimers
HID, HID Global, and Fargo are the trademarks or registered trademarks of HID Global Corporation in the
U.S. and other countries.
The information contained in this document is provided AS IS without any warranty.
HID Global hereby disclaims all warranties and conditions with regard to the information contained herein,
including all implied warranties of merchantability, fitness for a particular purpose, title and non-
infringement.
In no event shall HID Global be liable, whether in contract, tort or otherwise for any indirect, special or
consequential damages arising from the use of the information contained in this document.
Any questions regarding changes, corrections, updates or enhancements to this document should be
forwarded to:
Hid Global
Support Services
6533 Flying Cloud Drive
Eden Prairie, MN 55344 (USA)
(866)607-7339 Ext #6
FAX: (952) 946-8492
www.hidglobal.com
© 2011 HID Global Corporation All rights reserved
DTC4500 Card Printer/Encoder User Guide L001444 Rev1.1
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Table of Contents
DTC4500 User Guide
_______________________________________________________________________ 1
Section 1: Specifications ____________________________________________________________________ 5
Regulatory Compliances ____________________________________________________________________________ 5
Agency Listings___________________________________________________________________________________ 6
United States___________________________________________________________________________________ 6
Canada _______________________________________________________________________________________ 6
Environmental Protection (China-RoHS) _______________________________________________________________ 7
Traditional Chinese RF Emissions and Safety Statements ________________________________________________ 7
Simplified Chinese ______________________________________________________________________________ 8
Safety Messages (review carefully)____________________________________________________________________ 9
Technical Specifications ___________________________________________________________________________ 10
Functional Specifications___________________________________________________________________________ 14
Printer Components: Print Ribbons________________________________________________________________ 14
Ribbon Types/Count Table _________________________________________________________________________ 15
Printer Components: Blank Cards _________________________________________________________________ 16
Section 2: Setup and Installation Procedures__________________________________________________ 17
Choosing a Good Location _________________________________________________________________________ 17
About Moisture Condensation ____________________________________________________________________ 17
Unpacking and Inspection________________________________________________________________________ 17
Installing the Print Ribbon Cartridge (DTC4500) ________________________________________________________ 18
Installing the Ribbon____________________________________________________________________________ 18
Installing the Ribbon____________________________________________________________________________ 19
Installing Blank Cards into the Card Hopper (DTC4500)__________________________________________________ 20
Using the Dual Hopper __________________________________________________________________________ 20
Setting the Card Size for CR79 and CR80 ___________________________________________________________ 23
Connecting the Printer power _____________________________________________________________________ 27
Section 3: Print Driver Installation __________________________________________________________ 29
Driver Installation Instructions ______________________________________________________________________ 30
Swift ID Installation Instructions_____________________________________________________________________ 32
Installing Swift ID ________________________________________________________________________________ 34
Printer Installed On Network _____________________________________________________________________ 35
Printer Connected Via USB Connection _______________________________________________________________ 37
Option No. 1 __________________________________________________________________________________ 37
Option No. 2 __________________________________________________________________________________ 37
Uninstalling Swift ID ___________________________________________________________________________ 38
Additional Swift ID Rules _______________________________________________________________________ 38
Section 4: Printer Preferences Tab Functions _________________________________________________ 39
Using the Card tab________________________________________________________________________________ 39
Using the Toolbox Options _________________________________________________________________________ 40
Using the Configuration Tab________________________________________________________________________ 41
Using the Event Monitoring Group Box_____________________________________________________________ 41
Selecting the Calibrate Laminator tab _________________________________________________________________ 42
Selecting the Calibrate Ribbon tab ___________________________________________________________________ 43
Selecting the Clean Printer tab_______________________________________________________________________ 44
Selecting the Advanced Settings tab __________________________________________________________________ 45
Using the Device Options tab _______________________________________________________________________ 54
Using the Image Color tab__________________________________________________________________________ 57
Changing the Color Profile Selection for the DTC4500_________________________________________________ 60
Changing the Color Profile Selection for the DTC4500_________________________________________________ 61
© 2011 HID Global Corporation All rights reserved
DTC4500 Card Printer/Encoder User Guide L001444 Rev1.1
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Using the Image C
alibrate tab _______________________________________________________________________ 62
Using the Magnetic Encoding Tab ___________________________________________________________________ 63
Using the Magnetic Encoding Tab – ISO Standards____________________________________________________ 64
Using the Magnetic Encoding Tab – Custom Encoding or Raw Binary Encoding Mode _______________________ 66
Reviewing the ISO Track Locations________________________________________________________________ 68
Sending the Track Information____________________________________________________________________ 69
Reviewing the ASCII Code and Character Table ______________________________________________________ 70
Using the Lamination tab___________________________________________________________________________ 72
Using the Overlay / Print Area tab____________________________________________________________________ 74
Using the K Panel Resin tab ________________________________________________________________________ 77
Using the Printer Info tab __________________________________________________________________________ 80
Section 5: Card Lamination Module. _________________________________________________________ 81
Reviewing the Card Lamination Module ____________________________________________________________ 82
Choosing a Proper Location ______________________________________________________________________ 82
Preventing Moisture Condensation_________________________________________________________________ 82
Installing the Laminates _________________________________________________________________________ 83
Adjusting the Lamination Placement on the Card _____________________________________________________ 87
Section 6: Selecting the Fluorescent Panel Ribbon Type_________________________________________ 88
Creating a Custom Fluorescent Image (using the YMCFKO Ribbon) ________________________________________ 88
Configuring Fluorescent Data (F-Panel for YMCFKO Ribbon) using the Application ___________________________ 90
Section 7: System Overview- Troubleshooting_________________________________________________ 94
Reviewing the DTC4500 Sequence of Operations _______________________________________________________ 94
Reviewing the DTC4500 Sequence of Operations _____________________________________________________ 95
Section 8: Troubleshooting_________________________________________________________________ 96
Printer Error Button and Display Message Table ________________________________________________________ 96
Using the Error Message Table ______________________________________________________________________ 97
Troubleshooting with the Error Message Table__________________________________________________________ 99
Printer Specific Tools (DTC4500)___________________________________________________________________ 112
Additional Printer Specific Tools _________________________________________________________________ 114
Section 9: Cleaning ______________________________________________________________________ 116
Safety Messages (review carefully)__________________________________________________________________ 116
DTC4500 Card Printer/Encoder Cleaning Kit__________________________________________________________ 117
Supplies (included with the Cleaning Kit) __________________________________________________________ 117
Printhead Cleaning ______________________________________________________________________________ 118
Cleaning the Platen and the Card Feed Rollers_______________________________________________________ 119
Cleaning the Printer’s Interior ______________________________________________________________________ 123
Cleaning the Printer’s Exterior _____________________________________________________________________ 123
Section 10: Firmware Upgrades____________________________________________________________ 124
Upgrade the Printer Firmware______________________________________________________________________ 124
Section 11: HID Global Technical Support___________________________________________________ 128
Reading the Serial Numbers on a Fargo Printer ________________________________________________________ 129
Appendix A _____________________________________________________________________________ 130
Using the Defined Area Option_____________________________________________________________________ 130
Configuring Fluorescent Data (F-Panel for YMCFKO Ribbon) using the Workbench __________________________ 131
© 2011 HID Global Corporation All rights reserved
DTC4500 Card Printer/Encoder User Guide L001444 Rev1.1
5
Section 1: Specifications
The purpose of this section is to provide you with specific information on the Regulatory Compliances,
Agency Listings, Technical Specifications and Functional Specifications for the DTC4500 Card Printer
User Guide.
Regulatory Compliances
Term Description
CSA
(cUL)
The Printer manufacturer has been authorized by UL to
represent the Card Printer as CSA Certified under CSA
Standard C22.2 No. 60950-1-03. IEC 60950-1 2
nd
edition
File Number: E145118
FCC The Card Printer complies with the requirements in Part 15 of
the FCC rules for a Class A digital device.
EMC The Card Printer has been tested and complies with EN55022 /
CISPR 22 Class A: and EN55024 standards.
(Note: Based on the above testing, the Printer manufacturer
certifies that the Card Printer complies with current EMC
directive
2004/108/EC of the European Community and has
placed the CE mark on the Card Printer.)
UL The Card Printer is listed under UL 60950-1 (2
nd
edition)
INFORMATION TECHNOLOGY EQUIPMENT
Note: This product is intended to be supplied by a Listed Power
Unit marked Class 2 and rated for 24 V dc, 3.7 to 5A
Environmental Power supply Efficiency level IV minimum. RoHS, China RoHS
© 2011 HID Global Corporation All rights reserved
DTC4500 Card Printer/Encoder User Guide L001444 Rev1.1
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Agency Listings
Term Description
Emissions
Standards
CE, FCCPart 15 Class A, CRC c1374, CISPR22 Class A,
EN55022, EN55024,
EN61000-3-2, EN61000-3-3,
Safety Standards UL IEC 60950-1 (2001), CSA C22.2 No. 60950-1-03.
United States
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired
operation.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference; in which case, you will be required
to correct the interference at his own expense.
Reference the Safety Messages in this document.
Canada
This Class A digital apparatus complies with Canadian ICES-003.
C’et appareil numerique de la classe A est comforme a la norme NMB-003 du Canada.
Caution: Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
© 2011 HID Global Corporation All rights reserved
DTC4500 Card Printer/Encoder User Guide L001444 Rev1.1
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Environmental Protection (China-RoHS)
Environmental Protection Use Period is based on the product being used in an office environment.
Traditional Chinese RF Emissions and Safety Statements
© 2011 HID Global Corporation All rights reserved
DTC4500 Card Printer/Encoder User Guide L001444 Rev1.1
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Simplified Chinese
© 2011 HID Global Corporation All rights reserved
DTC4500 Card Printer/Encoder User Guide L001444 Rev1.1
9
Safety Messages (review carefully)
Symbol
Critical Instructions for Safety purposes
Danger:
Failure to follow these installation guidelines can result in death
or serious injury.
Information that raises potential safety issues is indicated by a
warning symbol (as shown to the left).
To prevent personal injury, refer to the following safety
messages before performing an operation preceded by this
symbol.
To prevent personal injury, always remove the power cord prior
to performing repair procedures, unless otherwise specified.
To prevent personal injury, make sure only qualified personnel
perform these procedures.
Caution:
This device is electrostatically sensitive. It may be damaged if
exposed to static electricity discharges.
Information that raises potential electrostatic safety issues is indicated
by a warning symbol (as shown to the left).
To prevent equipment or media damage, refer to the following
safety messages before performing an operation preceded by this
symbol.
To prevent equipment or media damage, observe all
established Electrostatic Discharge (ESD) procedures while
handling cables in or near the Circuit Board and Printhead
Assemblies.
To prevent equipment or media damage, always wear an
appropriate personal grounding device (e.g., a high quality wrist
strap grounded to avoid potential damage).
To prevent equipment or media damage, always remove the
Ribbon and Cards from the Printer before making any repairs,
unless otherwise specified.
To prevent equipment or media damage, take jewelry off of
fingers and hands, as well as thoroughly clean hands to remove
oil and debris before working on the Printer.
© 2011 HID Global Corporation All rights reserved
DTC4500 Card Printer/Encoder User Guide L001444 Rev1.1
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Technical Specifications
Term Function
Print Method Dye Sublimation / Resin Thermal Transfer
Print resolution 300 dpi (11.8 dots/mm); continuous tone
Colors Up to 16.7 million colors / 256 shades per pixel
Print Ribbon
Options
Full-color with resin black and overlay panel, YMCKO*, 500
prints
Full-color half-panel with resin black and overlay panel,
YMCKO*, 850 prints
Full-color with two resin black panels and overlay panel,
YMCKOK*, 500 prints
Full-color with fluorescing, resin black and overlay panel,
YMCFKO*, 500 prints
Full-color with fluorescing, two resin black panels and overlay
panels, YMCFKOK*, 400 prints
Full-color with two resin black panels and overlay panels,
YMCKK*, 500 prints
Resin black and overlay panel, KO*, 1250 prints
Dye-sublimation black and overlay print, BO*, 1250 prints
Resin black (standard and premium), 3000 prints
Resin green, blue, red, white, silver and gold, 2000 prints
Rewrite technology – No ribbon is required
Indicates the Ribbon type and the number of Ribbon panels
printed where Y=Yellow, M=Magenta, C=Cyan, K=Resin Black,
O=Overlay, F=Fluorescing Resin
© 2011 HID Global Corporation All rights reserved
DTC4500 Card Printer/Encoder User Guide L001444 Rev1.1
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Technical Specifications
Term Function
Print Speed
7 seconds per card (K*)
12 seconds per card (KO*)
24 seconds per card (YMCKO*)
31 seconds per card (YMCKOK*)
Print speed indicates an approximate batch print speed and
is measured from the time a card feeds into the Printer to the
time it ejects from the Printer.
Print speeds do not include encoding time or the time
needed for the PC to process the image.
Process time is dependent on the size of the file, the CPU,
amount of RAM and the amount of available resources at the
time of the print. Indicates the Ribbon type and the number of
Ribbon panels printed where Y=Yellow, M=Magenta, C=Cyan,
K=Resin Black, O=Overlay, F=Fluorescing Resin
Card Size and
Types Supported
CR-80 (3.375"L x 2.1125"W / 85.6mmL x 54mmW)
CR-79 (3.313”L x 2.063”W / 84.1mmL x 52.4mmW
Accepted Standard
Card Sizes
CR-80 edge-to-edge (3.36"L x 2.11"W / 85.3mmL x
53.7mmW)
CR-79 (3.3”L x 2.04”W / 83.8mmL x 51.8mmW)
Accepted Card
Thickness
Print Only: .009” - .040” / 9 mil – 40 mil / .229mm –
1.016mm
Print/Lamination: .030” - .040” / 30 mil – 40 mil / .762mm –
1.02mm
© 2011 HID Global Corporation All rights reserved
DTC4500 Card Printer/Encoder User Guide L001444 Rev1.1
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Technical Specifications
Term Function
Accepted Card
Types
PVC or polyester cards with polished PVC finish; monochrome
resin required for 100% polyester cards; optical memory cards
with PVC finish; rewrite
Input Hopper Card
Capacity
Dual-Input Card Hopper (200 cards)
Output Hopper Card
Capacity
100 cards (.030” / .762.mm)
Reject Hopper Card
Capacity
100 cards (.030” / .762.mm) – same-side Input/Output Card
Hopper or Lamination Module (required)
Card Cleaning Card cleaning roller integrated into the Ribbon Drawer.
Printer Memory 32MB RAM
Software Driver Windows® XP / Vista™ (32 bit & 64 bit) / Server 2003 & 2008 /
Windows® 7 / Linux®
Interface USB 2.0 and Ethernet with internal print server
Operating
Temperature
65 degrees to 80 degrees F / 18 degrees to 27 degrees C
Humidity 20-80% non-condensing
Dimensions
Single-Sided Printer: 9.8˝H x 18.1˝W x 9.2˝D / 249mmH x
460mmW x 234mmD
Dual-Sided Printer: 9.8˝H x 18.7˝W x 9.2˝D / 249mmH x
475mmW x 234mmD
Printer + Lam: 18.9˝H x 18.7˝W x 9.2˝D / 480mmH x 475mmW
x 234mmD
© 2011 HID Global Corporation All rights reserved
DTC4500 Card Printer/Encoder User Guide L001444 Rev1.1
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Technical Specifications
Term Function
Weight Single-Sided: 9 lbs. / 4.1 Kg
Dual-Sided: 11 lbs. / 5 Kg
Dual-Sided: 20 lbs. / 9.1 Kg
Agency Listings Safety: UL 60950-1, CSA C22.2 (60950-1), and CE; EMC; FCC
Class A, CRC c1374, CE (EN 55022 Class A, EN 55024), CCC,
BSMI, KCC
Supply Voltage 100-240 VAC, 1.6 A
Supply Frequency 50 Hz / 60 Hz
Warranty Printer – Two years; Printhead – Two years, unlimited pass with
UltraCard™
Encoding Options
Supported
125kHz (HID Prox) reader
13.56 MHz (iCLASS, MIFARE, ISO 14443 A/B, ISO 15693)
read/write encoder
Contact Smart Card Encoder reads from and writes to all
ISO7816 1/2/3/4 memory and microprocessor smart cards
(T=0, T=1) as well as synchronous cards
ISO Magnetic Stripe Encoding, dual high- and low-coercivity,
Tracks 1,2 and 3
Options Single Wire Ethernet and USB 2.0 Interface for inline printing
and encoding (Note: Single wire Ethernet encoding is only
available for iCLASS and Contact Smart Card encoding); Dual-
Sided Printing Module – Upgradable; Same-Side Input / Output
Card Hopper – Upgradable; Smart Card Encoding (contact /
contactless) – Upgradable; Magnetic Stripe Encoding –
Upgradable; Printer Clearing Kit
Software Swift ID™Embedded Badging Application, FARGO Workbench
Diagnosis Utility
Display Color changing status buttons
© 2011 HID Global Corporation All rights reserved
DTC4500 Card Printer/Encoder User Guide L001444 Rev1.1
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Functional Specifications
This Card Printer utilizes two different, yet closely related printing technologies to achieve its remarkable
direct-to-card print quality for dye-sublimation and resin thermal transfer.
Printer Components: Print Ribbons
The Card Printer utilizes both dye-sublimation and/or resin thermal transfer methods to print images
directly onto blank cards. Since the dye-sublimation and the resin thermal transfer print methods, each
provide their own unique benefits, Print Ribbons are available in resin-only, dye-sublimation-only and
combination dye-sublimation/resin versions.
To make it easier to remember which Print Ribbons are which, a letter code has been developed to
indicate the type of Ribbon panels found on each Ribbon. This letter code is as follows:
= Dye-Sublimation Yellow Panel
= Dye-Sublimation Magenta Panel
= Dye-Sublimation Cyan Panel
= Resin Black Panel (Premium unless otherwise stated)
= Clear Protective Overlay Panel
= Ultra Violet Fluorescing Panel
© 2011 HID Global Corporation All rights reserved
DTC4500 Card Printer/Encoder User Guide L001444 Rev1.1
15
Ribbon Types/Count Table
Ribbon type and count used in each Printer.
Ribbon DTC4500
YMCKO – Full Color/Resin Black/Overlay 500
YMCKO Half Panel – Full Color (1/2)/Resin
Black/Overlay
850
YMCFKO - Full Color/UV Fluorescing/Resin
Black/Overlay
500
YMCKK - Full Color/2 Resin Black 500
YMCKOK - Full Color/2 Resin Black/Overlay 500
YMCFKOK - Full Color/UV Fluorescing/2 Resin
Black/Overlay
400
K – Standard Resin 3000
K – Premium Resin 3000
Colored Resin 2000
KO - Premium Black Resin/Overlay 1250
BO - Dye-Sub Black/Overlay 1250
None – Rewritable Supported
© 2011 HID Global Corporation All rights reserved
DTC4500 Card Printer/Encoder User Guide L001444 Rev1.1
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Printer Components: Blank Cards
Type Description
Card Size The Card Printer accepts standard CR-80 and CR-79 sized cards.
Card
Surface
Suitable cards must have a polished PVC surface free of fingerprints, dust
or any other types of embedded contaminants. In addition, cards must
have a completely smooth, level surface in order for the Printer to achieve
consistent color coverage.
Certain types of Proximity cards have an uneven surface that will
inhibit consistent color transfer.
Certain types of smart card chips are raised slightly above the cards
surface which also results in poor color transfer.
UltraCard™
Brand
Cards
The UltraCard product line, available exclusively as part of HID's Global's
Fargo brand secure card issuance solutions, has a long standing
reputation among dealers and end-Users for consistent quality in
construction.
In addition to blank stock, the UltraCard line is available in a variety of
configurations for magnetic stripe, custom holograms and other
additional anti-counterfeiting feature
UltraCard™ Premium is the preferred card for Direct-to-Card (DTC®)
applications that require a higher quality card. The UltraCard
Premium’s composite material construction provides for maximum
durability, flexibility and card life, with optimal resolution print quality
for lamination and fluorescent panel Ribbon printing applications.
UltraCard™ PVC cards are medium-durability cards for a glossy,
photo quality finish. These cards are manufactured to ensure clean,
scratch-free cards for high-quality prints and extended Printhead life.
© 2011 HID Global Corporation All rights reserved
DTC4500 Card Printer/Encoder User Guide L001444 Rev1.1
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Section 2: Setup and Installation Procedures
This section describes the setup and installation for the DTC4500 Card Printers.
Choosing a Good Location
Follow these guidelines:
Place the unit in a location with adequate air circulation to prevent internal heat build up.
Use the Printer's dimensions as a guideline for the minimum clearances to the unit. (Note: Allow for
adequate clearance in front of the unit to accommodate the unit with its Covers open.)
Do not install unit near heat sources such as radiators or air ducts or in a place subject to direct
sunlight, excessive dust, mechanical vibration or shock.
About Moisture Condensation
If the unit is brought directly from a cold to a warm location or is placed in a very damp room, moisture
may condense inside the unit. Should this occur, print quality may not be optimum.
Leave the unit unplugged in a warm, dry room for several hours before using. This will allow the moisture
to evaporate.
Caution: For safety purposes, Ethernet is not intended for a direct connection outside of the
building.
Unpacking and Inspection
While unpacking your Printer, inspect the carton to ensure that no damage has occurred during shipping.
Make sure that all supplied accessories are included with your unit.
Check that the following items are included:
Power Supply
US / EU Power Cable
USB cable (2.0)
Software Installation CD/User Guide
User Guide
Warranty Statement, Compliancy Document
© 2011 HID Global Corporation All rights reserved
DTC4500 Card Printer/Encoder User Guide L001444 Rev1.1
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Installing the Print Ribbon Cartridge (DTC4500)
Fargo Card Printers require highly specialized supplies to function properly.
The Fargo DTC4500 Card Printer uses a refill system.
To maximize Printer life, reliability, printed card quality and durability, you must use only Fargo-certified
supplies.
For this reason, your Fargo warranty is void, where not prohibited by law, if you use non-Fargo-certified
supplies.
Printer cleaning is recommended with each Ribbon change to ensure quality printed cards.
Resin-only Print Ribbons consist of a continuous roll of a single resin color. No protective overlay panel
(O) is provided since resin images do not require the protection of such an overlay.
Installing the Ribbon
Step
Procedure
1
Lift up the Cleaning Roller Cover.
2
Load the Print Ribbon into the Ribbon Drawer.
© 2011 HID Global Corporation All rights reserved
DTC4500 Card Printer/Encoder User Guide L001444 Rev1.1
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Installing the Ribbon
Step
Procedure
3
a. Close the Cleaning Roller Cover.
b. Insert the new Cleaning roller.
c. Remove the Cleaning Roller liner.
4
Load the Ribbon Drawer into the Printer.
© 2011 HID Global Corporation All rights reserved
DTC4500 Card Printer/Encoder User Guide L001444 Rev1.1
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Installing Blank Cards into the Card Hopper (DTC4500)
Using the Dual Hopper
Caution: Do not run the cards with a contaminated, dull or uneven surface through the
Printer.
Step
Procedure
1
Pre-instruction.
Printing onto such cards will ultimately lead to poor print quality and will
greatly reduce the life of the Printhead. Card Types include PVC or PVC
finish.
Cards eject into the Output Hopper or Reject Hopper.
Each Hopper holds 100 cards.
The DTC4500 is available with two (2) Hopper configurations: IN/OUT
Hopper and Dual Hopper
Certain types of smart card chips are raised slightly above the cards
surface which may result in poor color transfer. Design the card with white
space surrounding the chip. (Note: The Fargo DTC4500 Printer is capable
of printing single load cards and multiple feed cards (batch mode).)
To print using single feed, simply remove all cards from the Card Hopper,
leave the Card Hopper door closed and place a card in the single Feed
Card Slot (which can be used repeatedly).
Again, the cards should be loaded with the print side down and (if
applicable) the magnetic strip up and towards the front of the Printer.
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Fargo DTC4500 User manual

Category
Plastic card printers
Type
User manual

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