AT&T CL4940WHT User manual

User’s manual

CL4940

Big button/big display telephone/

answering system with caller ID/

call waiting

Congratulations

on your purchase of this AT&T product. Before using this AT&T product, please

read the Important safety information section on page 52 of this manual.

Please thoroughly read this user’s manual for all the feature operations and

troubleshooting information necessary to install and operate your new AT&T

product. You can also visit our website at www.telephones.att.com or

call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

Model number: CL4940

Type: Big button/big display telephone/answering system with

caller ID/call waiting

Serial number: __________________________________________________________

Purchase date: __________________________________________________________

Place of purchase: _______________________________________________________________

Both the model and serial numbers of your AT&T product can be found on the

bottom of the telephone base.

Save your sales receipt and original packaging in case it is necessary to return

your telephone for warranty service.

Telephones identified with this logo have reduced noise and interference

when used with most T-coil equipped hearing aids and cochlear implants. The

TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry

Association. Used under license.

the AT&T logo are trademarks of AT&T Intellectual Property licensed to

Advanced American Telephones, San Antonio, TX 78219. Printed in China.

Parts checklist

Your telephone package contains the following items. Save your sales receipt

and original packaging in the event warranty service is necessary.

Coiled handset cord

Telephone line cord

HandsetTelephone base with power

adapter installed

Abridged user’s manual

Wall-mount bracket

Abridged user’s manual

CL4940

Big button/big display telephone/answering

system with caller ID/call waiting

This abridged user’s manual provides you with basic installation and

use instructions.

Please refer to the online user’s manual for a full set of installation and

operation instructions at www.telephones.att.com/manuals. Before

using this AT&T product, please read Important safety information on page

22 of this abridged user’s manual.

User’s manual

CL4940

Big button/big display telephone/

answering system with caller ID/

call waiting

Table of contents

Getting started

Quick reference guide ........................... 1

Installation ................................................... 3

Telephone installation ........................... 4

Installation options .................................. 6

Tabletop to wall-mount

installation ........................................ 6

Wall-mount to tabletop

installation ........................................ 8

Telephone settings

Telephone settings ................................10

Set date/time .....................................10

Ringer volume ....................................11

Language ..............................................11

LCD contrast........................................12

Dial mode .............................................12

Telephone operation

Line power mode (no AC power) ...13

To make a call during a power

failure ................................................13

To answer a call during a power

failure ................................................13

Telephone operation ............................14

Making a call .......................................14

On hook dialing (predialing)........14

Answering a call ................................14

Switching between handset and

speakerphone ...............................14

Ending a call ........................................14

Last number redial ...........................15

Equalizer ................................................15

Options while on calls .........................16

Volume control ..................................16

Call waiting ..........................................16

Mute .........................................................16

Chain dialing .......................................17

Audio Assist® .......................................18

Temporary tone dialing .................18

Directory

Directory .....................................................19

Directory memory capacity..........19

Character chart ..................................19

Create a new directory entry .....19

Review directory entries ...............20

Search by name .................................21

Display dial ...........................................22

Delete a directory entry ................22

Edit a directory entry ......................22

Speed dial ..................................................23

Enter a speed dial number ..........23

Assign a speed dial number

from the directory or caller

ID log .................................................24

Delete a speed dial number ........24

Review a speed dial number .......25

Dial a speed dial number ..............25

Caller ID

About caller ID ........................................26

Information about caller ID with

call waiting .....................................26

Caller ID history ......................................27

How the caller ID history (caller

ID log) works .................................27

Missed (new) call indicator ..........27

Caller ID operation ................................28

Memory match ...................................28

Review the caller ID history ........29

View dialing options ........................30

Dial a caller ID log entry ...............30

Delete caller ID log entries .........30

Save a caller ID log entry to the

directory ..........................................31

Set area code .....................................32

Reasons for missing caller ID

information ..........................................33

Answering system

Answering system settings................34

Announcement ...................................34

To turn on or off the answering

system...............................................35

Number of rings ................................36

Call screening .....................................36

Message alert .....................................37

Remote code .......................................37

Priority code ........................................38

About the answering system ...........39

Message capacity ..............................39

Voice prompts ....................................39

Call screening .....................................39

Call intercept ......................................39

Message Guard® ................................39

Message playback ..................................40

Options during playback ...............40

Delete all old messages ................40

Memo ......................................................41

Message counter displays ..................42

Remote access ........................................43

Appendix

Screen icons and alert tones ...........44

Screen icons ........................................44

Alert tones ...........................................44

Lights ............................................................45

Indicator lights ..................................45

Display screen messages ...................46

Screen messages ..............................46

Troubleshooting ......................................47

Maintenance .............................................51

Important safety information ...........52

FCC and ACTA information ...............53

Part 15 of FCC rules .............................55

Limited warranty .....................................56

Technical specifications ......................58

Index

Index .............................................................59

1

Quick reference guide

MENU/SELECT

Press in idle mode to

enter the main menu

(page 10).

While in the menu, press

to confirm or save an

entry or setting.

Press to select a

highlighted item.

DIRECTORYp

Press to display the directory (page 20).

Press to scroll up while in menus or lists.

While entering names or numbers, press to move the

cursor to the right.

CANCEL

While in a menu, press to

cancel an operation, back

up to the previous menu

or exit the menu display.

Press and hold to reset

the missed calls and new

message alert (page 27).

REDIAL/PAUSE

Press to display the last

number dialed (page 15).

While using the handset

or speakerphone, press

to dial the last number

dialed (page 15).

While entering numbers,

press to insert a

three-second dialing pause.

(pages 22, 23, and 31).

While storing numbers in

the speed dial memory or

directory, press to copy the

last number dialed before

entering any numbers

(pages 19 and 23).

DELETE X

While reviewing the

redial history, directory,

or caller ID history, press

to delete the displayed

entry (pages 15, 22

and 30, respectively).

During playback, press

to delete a message or

announcement

(pages 40 and 35).

Press twice in idle

mode to delete all old

messages (page 40).

Press to delete digits or

characters when entering

numbers or names.

ANS ON

Press to turn

the answering

system on or off

(page 35).

CALL LOGq

Press to display the

caller ID history

(page 29).

Press to scroll down

while in menus or lists.

While entering names or

numbers, press to move

the cursor to the left.

REPEAT

During message

playback, press to

repeat the message

currently playing

(page 40).

During message

playback, press twice

to play the previous

message (page 40).

Press in idle mode

to record a memo

(page 41).

PLAY/STOP

Press to start or stop

message playback

(page 40).

SKIP

Press to skip a

message during

message playback

(page 40).

Getting started

2

Getting started

TONE

Press to switch to tone

dialing temporarily

during a call if you have

pulse service (page 18).

When reviewing

directory entries, press

to move towards the end

of the telephone number

(page 20).

Quick reference guide

/EQUALIZER

During an outside call,

message or announcement

playback, press to change

the audio quality to best suit

your hearing (page 15).

SPEED DIAL

Press in idle mode to

display the speed dial

list (page 25).

AUDIO ASSIST®

Voices will sound

louder and clearer

if you press AUDIO

ASSIST® while

you are on a call

using the handset

(page 18).

FLASH

Press to put your current

call on hold and take

the new call when you

receive a call waiting

alert (page 16).

# (pound key)

When reviewing directory

entries, press to move

towards the beginning

of the telephone number

(page 20).

Press repeatedly to

display other dialing

options when reviewing

a caller ID log entry

(page 30).

MUTE

During a call, press to

mute the microphone.

Press again to resume

your conversation

(page 16).

pVOLUMEq

During message

playback or call

screening, press to

adjust the listening

volume (pages 40

and 39).

While in idle mode,

press to adjust the

base ringer volume

(page 11).

While on a call, press

to adjust the listening

volume (page 16).

SPEAKER

Press to make or

answer a call using

the speakerphone

(page 14).

Press to switch

between

speakerphone and

handset (page 14).

MIC

Microphone.

Audio Assist

®

is a registered trademark of Advanced American Telephones.

Extra large tilt display

Move the top of the display forward

or backward to adjust the angle of the

screen for maximum visibility.

3

Getting started

Installation

STOP!

Install the telephone base close to a telephone jack and a power outlet not

controlled by a wall switch. The telephone base can be placed on a flat surface

or vertically mounted on the wall (see pages 6-9).

If you subscribe to high-speed Internet service (DSL - digital subscriber line) through

your telephone line, you must install a DSL filter between the telephone line cord

and the telephone wall jack (see page 4). The filter prevents noise and caller ID

problems caused by DSL interference. Please contact your DSL service provider for

more information about DSL filters.

Your product may be shipped with a protective sticker covering the telephone

base display, remove it before use.

For customer service or product information, visit our website at

www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial

1 (866) 288-4268.

Avoid placing the telephone base too close to:

Communication devices such as television sets, VCRs, or cordless telephones.

Excessive heat sources.

Noise sources such as a window with traffic outside, motors, microwave

ovens, refrigerators, or fluorescent lighting.

Excessive dust sources such as a workshop or garage.

Excessive moisture.

Extremely low temperature.

Mechanical vibration or shock such as on top of a washing machine or

work bench.

•

You must install the

power adapter before

using the telephone.

See pages 4-5 for

easy instructions.

4

Getting started

Install the telephone, as shown below.

The telephone is ready for tabletop use. If you want to change to

wall-mounting, see Installation options on page 6 for details.

Telephone installation

Plug one end of the coiled handset cord into the handset jack on the left

side of the telephone base. Plug the other end into the jack on the bottom

of the handset.

1.

Plug one end of the telephone line cord into the telephone line jack on the

bottom of the telephone base. Route the telephone line cord through the

slot. Plug the other end of the telephone line cord into a telephone wall

jack or a DSL filter.

Plug the power adapter into an electrical outlet not controlled by a

wall switch.

2.

3.

DSL filter (not included)

is required if you

have DSL high-speed

Internet service.

Telephone wall jack

Route the power adapter

cord and the telephone

line cord through the slots.

Electrical outlet

not controlled by

a wall switch

5

Getting started

NOTES:

Use only the power adapter provided with this product. To obtain a

replacement, visit our website at www.telephones.att.com or call

1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

The power adapter is intended to be correctly oriented in a vertical or floor

mount position. The prongs are not designed to hold the plug in place if it

is plugged into a ceiling, under-the-table or cabinet outlet.

You can use this telephone without the power adapter installed. See Line

power mode on page 13.

After you first install your telephone, the system will prompt you to set the

date and time, and outgoing announcement.

•

Adjust the angle of the screen to reach maximum visibility.4.

Telephone installation

6

Getting started

Installation options

If you want to mount your telephone on a wall, use the provided wall-mount

bracket to connect with a standard dual-stud telephone wall-mounting plate.

If you do not have this mounting plate, you can purchase one from many

hardware or consumer electronics retailers. Professional assistance may be

required to install the mounting plate.

Tabletop to wall-mount installation

To install the telephone base in the wall-mount position, make sure you first

unplug the power adapter cord and telephone line cord from the telephone

base and wall outlets.

Lift the handset and place it aside. Hold down the switch hook on the

telephone base, then slide the handset tab upwards to remove it from the

slot. Rotate the handset tab 180 degrees. Push the handset tab down into

the slot so it locks into position.

1.

Align the tabs on the wall-mount bracket to the slots at the back of the

telephone base. Insert tab A on the top into its corresponding slot and click

tabs B into their corresponding slots.

2.

Switch hook

Handset tab

A

B

7

Getting started

Installation options

Plug one end of the telephone line cord into the telephone line jack on

the bottom of the telephone base. Plug the other end into a telephone

wall jack or a DSL filter. Bundle the telephone line cord and secure it with

a twist tie.

Plug the power adapter into an electrical outlet not controlled by a

wall switch.

3.

4.

Place the telephone just above the studs on the wall-mounting plate. Slide

the telephone down until it is held securely on the wall-mounting plate.

Place the handset on the telephone base.

5.

Adjust the screen angle for maximum visibility. 6.

DSL filter (not included)

is required if you

have DSL high-speed

Internet service.

Telephone wall jack

Electrical outlet

not controlled by

a wall switch

Route the power adapter cord

through the slot.

8

Getting started

Installation options

Wall-mount to tabletop installation

To change the telephone base from the wall-mount position to tabletop

position, follow the steps.

Slide the telephone base upwards, then remove the telephone from the

wall-mounting plate.

1.

Unplug the large end of the power adapter from the electrical outlet.

Remove the power adapter cord from the slot. Unplug the smaller end from

the power jack on the bottom of the telephone base. Unplug the telephone

line cord from the wall jack and the telephone base. Untie the bundled

telephone line cord.

Lift the handset and place it aside. Hold down the switch hook on the

telephone base, then slide the handset tab upwards to remove it from the

slot. Rotate the handset tab 180 degrees. Push the handset tab down into

the slot so it clicks into position.

2.

3.

Switch hook

Handset tab

9

Getting started

Installation options

Push the two tabs at the bottom of the wall-mount bracket, as indicated, and

remove the wall-mount bracket from the telephone.

4.

Plug one end of the telephone line cord into the telephone line jack on the

bottom of the telephone base. Plug the other end into a telephone wall

jack or a DSL filter. Plug the small end of the power adapter into the power

jack on the bottom of the telephone base. Plug the large end into an

electrical outlet not controlled by a wall switch. Route both cords through

the slots.

5.

Adjust the screen angle for maximum visibility. 6.

DSL filter (not included)

is required if you

have DSL high-speed

Internet service.

Telephone wall jack

Route the power adapter cord

and the telephone line cord

through the slots.

Electrical outlet

not controlled by

a wall switch

10

Use the menu to change the telephone settings:

Press MENU/SELECT on the telephone when it is not in use to enter the

main menu.

Press CALL LOGq or DIRECTORYp to scroll to the feature to be changed. When

scrolling through the menu, the > symbol indicates the selected menu item.

Press MENU/SELECT to select the highlighted item.

NOTE: Press CANCEL to cancel an operation, back up to the previous menu or exit the

menu display. Press and hold CANCEL to return to idle mode.

Set date/time

The answering system announces the day and time of each message prior

to playing it. Before using the answering system, set the date and time as

follows. If you subscribe to caller ID service, the day, month and time are set

automatically with each incoming call. The year must be set so that the day of

the week can be calculated from the caller ID information.

To set the date and time manually:

When the telephone base is in idle mode, press

MENU/SELECT to enter the main menu.

Press CALL LOGq or DIRECTORYp to scroll to

Set date/time and then press MENU/SELECT.

Press CALL LOGq or DIRECTORYp to select the

month, then press MENU/SELECT, or enter the

number using the dialing keys.

Press CALL LOGq or DIRECTORYp to select the day,

then press MENU/SELECT, or enter the number

using the dialing keys.

Press CALL LOGq or DIRECTORYp to select the year,

then press MENU/SELECT, or enter the number

using the dialing keys, then press MENU/SELECT to

move on to set the time.

Press CALL LOGq or DIRECTORYp to select the hour, then press MENU/SELECT,

or enter the number using the dialing keys.

Press CALL LOGq or DIRECTORYp to select the minute, then press

MENU/SELECT, or enter the number using the dialing keys.

Press CALL LOGq or DIRECTORYp to highlight AM or PM, or press 2 for AM

or 7 for PM. Then, press MENU/SELECT to confirm. There is a confirmation

tone and the screen returns to the previous menu.

NOTES:

If you want to make correction, press CANCEL to go back to the previous field.

If the clock is not set when a message is recorded, the system announces, “Time and day not

set,” before it plays the message

1.

2.

3.

1.

2.

3.

4.

5.

6.

7.

8.

•

Telephone settings

Caller ID log

>Set date/time

p

q

Set date

?M/DD/2014

p

q

Set time

?H:MM --

p

q

11

Telephone settings

Ringer volume

You can set the ringer volume level to one of four levels or turn the ringer off.

When the ringer is off, appears on the screen.

Press pVOLUMEq when the telephone is not in use.

-OR-

Press MENU/SELECT in idle mode to enter the main menu.

Use CALL LOGq or DIRECTORYp to scroll to Ringer

volume, then press MENU/SELECT.

Press CALL LOGq or DIRECTORYp, or pVOLUMEq to

sample each volume level.

Press MENU/SELECT to save your preference. There

is a confirmation tone and the screen returns to the

previous menu.

NOTES:

If the ringer volume is set to off, the telephone base is silenced for all incoming calls.

You can temporarily adjust the ringer volume when the telephone is ringing. The next

incoming call rings at the preset volume.

Language

You can select the language used for all screen displays and voice prompts.

Press MENU/SELECT in idle mode to enter the main menu.

Use CALL LOGq or DIRECTORYp to scroll to Language,

then press MENU/SELECT.

Press CALL LOGq or DIRECTORYp to highlight English,

Français or Español.

Press MENU/SELECT. The screen displays a

confirmation message.

Press MENU/SELECT again to confirm. There is a

confirmation tone and the screen returns to the

previous menu.

1.

2.

3.

4.

•

1.

2.

3.

4.

5.

Telephone settings

Set date/time

>Ringer volume

p

q

p

q

Ringer volume

>Language

p

q

>English

Francais

q

12

Telephone settings

LCD contrast

You can set the contrast of the screen to one of four levels.

Press MENU/SELECT in idle mode to enter the main menu.

Use CALL LOGq or DIRECTORYp to scroll to

LCD contrast, then press MENU/SELECT.

Press CALL LOGq or DIRECTORYp to choose from 1, 2,

3 or 4.

Press MENU/SELECT to save your preference. There

is a confirmation tone and the screen returns to the

previous menu.

Dial mode

The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service,

you must change the dial mode to pulse dialing before using the telephone.

To set the dial mode:

1. Press MENU/SELECT in idle mode to enter the main menu.

2. Use CALL LOGq or DIRECTORYp to scroll to

Dial mode, then press MENU/SELECT.

3. Use CALL LOGq or DIRECTORYp to highlight

Touch tone or Pulse, then press MENU/SELECT.

There is a confirmation tone and the screen returns

to the previous menu.

1.

2.

3.

4.

Telephone settings

Language

>LCD contrast

p

q

4

>3

p

q

>Touch tone

Pulse

q

LCD contrast

>Dial mode

p

13

Line power mode (no AC power)

This telephone provides minimal functionality during a power failure. When

AC power is not available, the screen is blank and many telephone features

do not function. Only touch-tone dialing and handset volume adjustment are

supported. The telephone uses power from the telephone line to enable you

to make and answer calls using only the handset and dialing keys.

To make a call during a power failure

Lift the handset and wait for the dial tone. The screen shows NO AC POWER.

Dial a telephone number using the dialing keys. Wait to hear each key tone

and make sure the digit appears on the screen before pressing the next

dialing key.

To answer a call during a power failure

Lift the handset.

NOTE: The screen does not show incoming caller ID information during a power failure.

1.

2.

•

Telephone operation

14

Telephone operation

Making a call

Lift the handset or press SPEAKER, then enter the

telephone number.

The screen displays the elapsed time as you talk (in

hours, minutes and seconds).

On hook dialing (predialing)

Enter the telephone number. Press DELETE X to make corrections when

entering the telephone number.

Lift the handset or press SPEAKER.

Answering a call

Lift the handset or press SPEAKER.

Switching between handset and speakerphone

To switch from handset to speakerphone during a call:

Press SPEAKER, then place the handset in the telephone base.

To switch from speakerphone to handset during a call:

Lift the handset.

Ending a call

Press SPEAKER, or place the handset in the telephone base.

1.

2.

•

Telephone operation

9/16

10:34

AM

0:00:05

Elapsed time

15

Telephone operation

Last number redial

The telephone stores the last telephone number dialed (up to 32 digits).

To redial a number:

To display the most recently called number, press

REDIAL/PAUSE when the telephone is not in use.

Lift the handset or press SPEAKER to call.

-OR-

1. Lift the handset or press SPEAKER.

2. Press REDIAL/PAUSE to dial the number.

To delete a redial entry:

While the screen displays the redial number, press DELETE X to delete

the number from the redial memory. The screen shows Deleted with a

confirmation tone.

NOTES:

The screen shows only the last 15 digits if the number has more than 15 digits.

If the redial list is empty, you will see Redial empty on the screen and hear an error tone

when you press REDIAL/PAUSE.

Equalizer

The telephone equalizer enables you to change the quality of the audio to

best suit your hearing.

While on a call, or listening to a message or announcement, press

/EQUALIZER to one of the four equalizer settings, Natural (default setting),

Treble 1, Treble 2 or Bass. The screen shows EQ changed to Natural,

EQ changed to Treble 1, EQ changed to Treble 2 or EQ changed to Bass,

respectively. The current setting shows on the screen for 2 seconds.

NOTES:

The current equalizer setting remains unchanged until a new setting is selected.

If you press /EQUALIZER in idle mode, the telephone shows To change EQ set during call

with an error tone.

1.

2.

•

Telephone operation

Redial

885-883-2445

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