Symantec WISE INSTALLTAILOR 7.0 SP2 - REFERENCE V1.0 Reference

Brand: Symantec

Model: WISE INSTALLTAILOR 7.0 SP2 - REFERENCE V1.0

Type: Reference

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WISE INSTALLTAILOR 7.0 SP2

Symantec WISE INSTALLTAILOR 7.0 SP2 - REFERENCE V1.0 is a tool in the Wise Toolkit that is available to users of Software Management Solution. Use InstallTailor™ to create a transform (.MST) that changes the way a Windows Installer installation runs. A transform is a special kind of Windows Installer database that can be applied at run time to a Windows Installer package to customize the installation for a particular group of end users. When you run InstallTailor, it simulates an installation, captures the options that you select on the installation dialog boxes, and creates a transform file that incorporates those selections. Because the installation is only simulated, no changes are actually made on your computer.

Wise InstallTailor Reference

Wise InstallTailor Reference 2

Wise InstallTailor

The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the

agreement.

Documentation version 7.0.2

Legal Notice

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The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation/reverse

engineering. No part of this document may be reproduced in any form by any means without prior written authorization of Symantec

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THE DOCUMENTATION IS PROVIDED “AS IS” AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES,

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The Licensed Software and Documentation are deemed to be commercial computer software as defined in FAR 12.212 and subject to

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shall be solely in accordance with the terms of this Agreement.

Symantec Corporation

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Mountain View, CA 94043

http://www.symantec.com

Wise InstallTailor Reference 3

Technical Support

Symantec Technical Support maintains support centers globally. Technical Support’s

primary role is to respond to specific queries about product features and functionality.

The Technical Support group also creates content for our online Knowledge Base. The

Technical Support group works collaboratively with the other functional areas within

Symantec to answer your questions in a timely fashion. For example, the Technical

Support group works with Product Engineering and Symantec Security Response to

provide alerting services and virus definition updates.

Symantec’s maintenance offerings include the following:

z A range of support options that give you the flexibility to select the right amount of

service for any size organization

z Telephone and/or web-based support that provides rapid response and up-to-the-

minute information

z Upgrade assurance that delivers software upgrades

z Global support purchased on a regional business hours or 24 hours a day, 7 days a

week basis

z Premium service offerings that include Account Management Services

For information about Symantec’s support offerings, you can visit our web site at the

following URL:

www.symantec.com/business/support/

All support services will be delivered in accordance with your support agreement and the

then-current enterprise technical support policy.

Contacting Technical Support

Customers with a current maintenance agreement may access Technical Support

information at the following URL:

www.symantec.com/business/support/

Before contacting Technical Support, make sure you have satisfied the system

requirements that are listed in your product documentation. Also, you should be at the

computer on which the problem occurred, in case it is necessary to replicate the

problem.

When you contact Technical Support, please have the following information available:

z Product release level

z Hardware information

z Available memory, disk space, and NIC information

z Operating system

z Version and patch level

z Network topology

z Router, gateway, and IP address information

z Problem description:

 Error messages and log files

Wise InstallTailor Reference 4

 Troubleshooting that was performed before contacting Symantec

 Recent software configuration changes and network changes

Licensing and registration

If your Symantec product requires registration or a license key, access our technical

support Web page at the following URL:

www.symantec.com/business/support/

Customer service

Customer service information is available at the following URL:

www.symantec.com/business/support/

Customer Service is available to assist with non-technical questions, such as the

following types of issues:

z Questions regarding product licensing or serialization

z Product registration updates, such as address or name changes

z General product information (features, language availability, local dealers)

z Latest information about product updates and upgrades

z Information about upgrade assurance and maintenance contracts

z Information about the Symantec Buying Programs

z Advice about Symantec’s technical support options

z Nontechnical presales questions

z Issues that are related to CD-ROMs or manuals

Support agreement resources

If you want to contact Symantec regarding an existing support agreement, please

contact the support agreement administration team for your region as follows:

Additional enterprise services

Symantec offers a comprehensive set of services that allow you to maximize your

investment in Symantec products and to develop your knowledge, expertise, and global

insight, which enable you to manage your business risks proactively.

Enterprise services that are available include the following:

Asia-Pacific and Japan [email protected]

Europe, Middle-East, and Africa [email protected]

North America and Latin America [email protected]

Wise InstallTailor Reference 5

To access more information about Enterprise services, please visit our Web site at the

following URL:

www.symantec.com/business/services/

Select your country or language from the site index.

Managed Services Managed services remove the burden of managing and

monitoring security devices and events, ensuring rapid response

to real threats.

Consulting

Services

Symantec Consulting Services provide on-site technical

expertise from Symantec and its trusted partners. Symantec

Consulting Services offer a variety of prepackaged and

customizable options that include assessment, design,

implementation, monitoring, and management capabilities. Each

is focused on establishing and maintaining the integrity and

availability of your IT resources.

Educational

Services

Educational Services provide a full array of technical training,

security education, security certification, and awareness

communication programs.

Wise InstallTailor Reference 7

Contents

Introducing Wise InstallTailor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

About Wise InstallTailor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Product Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Using Wise InstallTailor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Starting Wise InstallTailor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

About InstallTailor Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Creating a Transform With Wise InstallTailor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Editing InstallTailor Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Wise InstallTailor Reference 8

Introducing Wise InstallTailor

This chapter includes the following topics:

 About Wise InstallTailor

 Product Documentation

Wise InstallTailor Reference 9

About Wise InstallTailor

Wise InstallTailor is a tool in the Wise Toolkit that is available to users of Software

Management Solution.

Use InstallTailor™ to create a transform (.MST) that changes the way a Windows

Installer installation runs. A transform is a special kind of Windows Installer database

that can be applied at run time to a Windows Installer package to customize the

installation for a particular group of end users.

When you run InstallTailor, it simulates an installation, captures the options that you

select on the installation dialog boxes, and creates a transform file that incorporates

those selections. Because the installation is only simulated, no changes are actually

made on your computer.

Examples:

 Set certain features to be installed for a group of end users.

 Change the default target directory for all users that install an application within the

corporate environment.

 When an installation cannot run silently, turn off some of the dialog boxes so that

end users do not provide inaccurate information during installation. The ability to

turn off dialog boxes is not supported in some installations.

 Define information about the SQL Server that should be used by an application

without prompting the end user.

The transform that InstallTailor creates can set the values of certain properties even if

you do not explicitly define those values when you run InstallTailor. You can review the

changes that InstallTailor captures, you can edit them, and you can delete the ones that

should not appear in the transform.

See About InstallTailor Changes on page 11.

You can create a transform that customizes another transform. Example: Suppose you

are deploying a new office automation application to your organization’s office in

Germany. Everyone in that office needs the German-language version of the installation,

but only the Sales department needs the application’s contact management component.

First, you create a language transform to change the language of the installation dialog

boxes to German. Then you use InstallTailor to create a second transform, based on the

first transform, that installs the contact management component. When the second

transform is run, it applies the first transform to the base installation, then applies the

second transform.

See Creating a Transform With Wise InstallTailor on page 12.

Wise InstallTailor Reference 10

Product Documentation

This documentation assumes that you are proficient in the use of the Windows operating

system. If you need help using the operating system, consult its user documentation.

Use the following sources of information to learn about this product.

Online Help

The online help contains detailed technical information and step-by-step instructions for

performing common tasks.

Access help as follows:

z To display context-sensitive help for the active window or dialog box, press F1.

Wise InstallTailor Reference 11

Using Wise InstallTailor

This chapter includes the following topics:

z Starting Wise InstallTailor

z About InstallTailor Changes

z Creating a Transform With Wise InstallTailor

z Editing InstallTailor Changes

Starting Wise InstallTailor

When you install Software Management Solution, a software resource for Wise

InstallTailor is created in the Software Catalog. You can use any delivery method to

deliver and install InstallTailor. We recommend that you install it on an Administrator’s

desktop.

For more information on delivering a software resource, see the Software Management

Solution documentation.

To start Wise InstallTailor

1. On the computer where you installed InstallTailor, on the Start menu, click

Programs > Wise Solutions > Wise InstallTailor.

When InstallTailor starts, the Welcome page appears.

About InstallTailor Changes

The transform that InstallTailor creates can set the values of certain properties even if

you do not explicitly define those values when you run InstallTailor. For example, the

base installation might set a property based on the destination computer’s operating

system. However, the operating system on which you run InstallTailor might differ from

the operating system on your target computers.

InstallTailor displays the changes that it captures when you simulate the installation and

lets you do the following:

z Delete the changes that should not appear in the transform.

z Edit the captured changes.

z Add changes to property values, feature states, and directory values that

InstallTailor did not capture.

For example, you want to specify a different installation directory, but the option to

do so does not appear on the installation dialog boxes. You can add a value for the

installation directory and it is added to the transform.

See Editing InstallTailor Changes on page 13.

Any changes that you make to the captured changes appear in the transform that

InstallTailor creates.

Wise InstallTailor Reference 12

Creating a Transform With Wise InstallTailor

Wise InstallTailor is a tool in the Wise Toolkit that is available to users of Software

Management Solution. You use Wise InstallTailor to create a transform (.MST) that

changes the way a Windows Installer installation runs.

See About Wise InstallTailor on page 9.

You cannot use Wise InstallTailor to create a transform for an application that is already

installed on your computer. Uninstall the application before running InstallTailor.

To create a transform with Wise InstallTailor

1. Start Wise InstallTailor.

See Starting Wise InstallTailor on page 11.

2. In Windows Installer package, specify the installation file (.MSI) or transform file

(.MST) to create a transform for.

3. Click Next.

If you specified a transform file, you might be prompted to specify the base .MSI, if

that information is not embedded in the transform.

The installation runs in a simulated mode.

4. Step through the installation and make changes that should be saved in the

transform.

The resulting transform, when applied to the base installation, will make the same

changes that you make during this simulated installation.

If the Hide Dialog check box is available on a dialog box, you can mark it to hide

that dialog box from the end user during installation. This ensures that changes you

make on the dialog box cannot be overridden by the end user. This check box does

not appear on complex, custom dialog boxes or for certain installations that do not

support it.

5. When you complete the simulated installation, a message appears indicating that

changes to the installation have been captured. Click OK.

6. On the Captured Changes page, review the changes that were made to the

properties, features, and dialog boxes of the installation. Do any of the following

and then click Next.

 To exclude a change from the transform, uncheck its check box.

 To hide all dialog boxes in the installation, check Hide all dialogs.

 To edit a change, select it in the list and click Details.

You cannot edit the changes that hide a dialog box.

 To add a value for a property, directory custom action, or feature, click Add and

then select the appropriate command from the Add menu.

7. On the Capture Complete page, enter the following:

 Transform file name

Specify the name and location for the new transform file (.MST). If you based

this transform on another transform, use a different file name for this

transform.

Wise InstallTailor Reference 13

 Shortcut name

Enter the name of the shortcut that will be used to run this transform file with

the base installation. This defaults to the Transform file name specified

above. If you based this transform on another transform, use a different

shortcut name for this transform.

8. On the Capture Complete page, click Finish.

The .MST and shortcut are created in the location you specified. Double-clicking the

shortcut applies the transform to the base installation.

Editing InstallTailor Changes

The Captured Changes page in InstallTailor displays the changes that InstallTailor

captures when you simulate the installation.

See About InstallTailor Changes on page 11.

You can delete, edit, and add to the changes that InstallTailor captures.

To delete a captured change

z On the Captured Changes page, uncheck the check box next to the change to

delete.

To hide all dialog boxes in the installation

z On the Captured Changes page, check Hide all dialogs.

To edit a change

z On the Captured Changes page, select the change in the list and click Details.

You cannot edit the changes that hide a dialog box.

To add a property value to the transform

1. On the Captured Changes page, click Add and on the Add menu, click Property

Value.

2. On the Property Value dialog box, enter the following and then click OK:

 Name

Select the property from the list, which contains all the properties that are in

the installation but do not appear in the Captured Changes list.

 Default Value

(Read-only) The installation sets this value for this property unless you override

it.

 Value

To override the default value or change the captured value, type a new value.

To delete an existing value, leave this box empty.

To add a directory custom action to the transform

1. On the Captured Changes page, click Add and on the Add menu, click Directory

Custom Action.

2. On the Directory Custom Action dialog box, enter the following and then click OK:

Wise InstallTailor Reference 14

 Name

Select the directory from the list, which contains all the directories that are in

the installation but do not appear in the Captured Changes list.

 Default Value

(Read-only) The installation sets this value for this directory unless you override

it.

 Value

To override the default value or change the captured value, type a new value.

To use a property, enclose the property name in brackets. For example, to set

the directory path to a directory named Data in the Windows directory, enter

the following:

[WindowsFolder]Data

To delete an existing value, leave this box empty.

To add a feature level to the transform

1. On the Captured Changes page, click Add and on the Add menu, click Feature State.

2. On the Feature State dialog box, enter the following and then click OK:

 Feature

Select the feature from the list, which contains all the features that are in the

installation.

 Install State

Select the installation state to apply to this feature. The installation state

determines the default state of the feature during installation.

Symantec WISE INSTALLTAILOR 7.0 SP2 - REFERENCE V1.0 Reference

Brand: Symantec

Model: WISE INSTALLTAILOR 7.0 SP2 - REFERENCE V1.0

Type: Reference

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WISE INSTALLTAILOR 7.0 SP2

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