ACRONIS True Image 2021 Macintosh User manual

Brand: ACRONIS

Model: True Image 2021 Macintosh

Type: User manual

Acronis True Image 2021

USER GUIDE

Table of contents

1 Introduction ....................................................................................................................5

1.1 What is Acronis® True Image™? ................................................................................................ 5

1.2 New in this version .................................................................................................................... 6

1.3 System requirements ................................................................................................................. 6

1.4 Install, update, or remove Acronis True Image 2021 ................................................................ 7

1.5 Activating Acronis True Image 2021 .......................................................................................... 8

1.6 Trial version information .........................................................................................................10

1.7 Acronis Customer Experience Program ...................................................................................10

1.8 Sending feedback to Acronis ...................................................................................................11

1.9 Application preferences ...........................................................................................................12

1.10 Keyboard shortcuts ..................................................................................................................12

1.11 Integration with Touch Bar ......................................................................................................13

1.12 Technical Support ....................................................................................................................14

2 Backup .......................................................................................................................... 15

2.1 Basic concepts ..........................................................................................................................15

2.2 What you can and cannot back up ..........................................................................................16

2.3 Backing up to local or network storage ...................................................................................17

2.4 What is Acronis Cloud? ............................................................................................................18

2.4.1 Creating an Acronis account ......................................................................................................................... 19

2.4.2 Subscription to Acronis Cloud ...................................................................................................................... 19

2.5 Backing up to Acronis Cloud ....................................................................................................20

2.6 Replicating local backups to Acronis Cloud .............................................................................22

2.7 Notarized backup .....................................................................................................................22

2.7.1 Using Blockchain technology ........................................................................................................................ 23

2.7.2 Verifying file authenticity .............................................................................................................................. 24

2.7.3 Manual verification of a file's authenticity .................................................................................................. 25

2.8 Backing up mobile devices .......................................................................................................25

2.8.1 Acronis Mobile ............................................................................................................................................... 26

2.8.2 Local destination of mobile backups ........................................................................................................... 27

2.9 Backing up Office 365 data ......................................................................................................28

2.10 Scheduling ................................................................................................................................29

2.11 Backup encryption ...................................................................................................................30

2.12 Cleaning up backups, backup versions, and replicas ...............................................................30

2.13 Cleaning up space on Acronis Cloud ........................................................................................32

2.14 Adding an existing backup to the list .......................................................................................32

2.15 Excluding items from backups .................................................................................................33

2.16 Connection settings .................................................................................................................35

2.17 Network settings for backup ...................................................................................................35

2.18 Backup activity and statistics ...................................................................................................36

2.19 Laptop power settings .............................................................................................................38

2.20 Wi-Fi networks for backup to Acronis Cloud ...........................................................................38

2.21 Notifications .............................................................................................................................39

2.22 Parallels Desktop support ........................................................................................................39

2.23 Backup list ................................................................................................................................41

3 Creating bootable media ................................................................................................ 43

3.1 Creating Acronis bootable media ............................................................................................43

3.2 Creating an Acronis Survival Kit ...............................................................................................44

4 Recovery ....................................................................................................................... 46

4.1 When do I recover my Mac? ....................................................................................................46

4.2 Recovering your Mac ...............................................................................................................46

4.2.1 FAQ about Boot Camp partition................................................................................................................... 48

4.3 Recovering your files and folders ............................................................................................48

4.4 Recovering Office 365 data ......................................................................................................50

4.5 Searching backup content .......................................................................................................51

4.6 File recovery options ...............................................................................................................51

5 Disk cloning ................................................................................................................... 52

5.1 Clone disk utility.......................................................................................................................52

5.2 Cloning disks ............................................................................................................................52

5.3 Connecting two Macs ..............................................................................................................54

6 Protecting family data .................................................................................................... 55

6.1 What is family data protection? ..............................................................................................55

6.2 Adding a new device ................................................................................................................55

6.3 Backing up any computer ........................................................................................................55

6.4 Recovering data with Online Dashboard .................................................................................56

7 Archiving data................................................................................................................ 57

7.1 What is data archiving? ...........................................................................................................57

7.2 What is excluded from archives? .............................................................................................58

7.3 Cloud archiving vs. Online backup ...........................................................................................58

7.4 Archiving your data ..................................................................................................................58

7.4.1 Network settings for archiving ..................................................................................................................... 60

7.4.2 Archive encryption ........................................................................................................................................ 60

7.5 Accessing your archived files ...................................................................................................61

8 Sharing data .................................................................................................................. 61

9 Antivirus and Antimalware Protection ............................................................................ 62

9.1 Active Protection .....................................................................................................................62

9.1.1 Configuring Active Protection ...................................................................................................................... 63

9.2 Antivirus Scans .........................................................................................................................64

9.2.1 Configuring Antivirus Scans .......................................................................................................................... 64

10 Vulnerability assessment ............................................................................................... 66

1 Introduction

In this section

What is Acronis® True Image™? ......................................................................................... 5

New in this version .............................................................................................................. 6

System requirements .......................................................................................................... 6

Install, update, or remove Acronis True Image 2021.......................................................... 7

Activating Acronis True Image 2021 ................................................................................... 8

Trial version information ................................................................................................... 10

Acronis Customer Experience Program ............................................................................ 10

Sending feedback to Acronis ............................................................................................. 11

Application preferences .................................................................................................... 12

Keyboard shortcuts ........................................................................................................... 12

Integration with Touch Bar ............................................................................................... 13

Technical Support ............................................................................................................. 14

1.1 What is Acronis® True Image™?

Acronis True Image 2021 is an application that protects all information on your Mac, including the

operating system, applications, settings, and all of your data.

One of its main features is Antivirus Protection consisting of Active Protection and Antivirus scan

which is a combination of data protection and security features.

To protect your Mac, you need to perform two easy operations:

1. Create a complete backup of your Mac.

This saves your operating system files and all your data to a file called backup. You can store this

file in local or network storage or upload it on Acronis Cloud. Refer to Backing up to local or

network storage (p. 17) and Backing up to Acronis Cloud (p. 20) for details.

2. Create Acronis bootable media.

This is a removable drive containing boot files. When your Mac cannot start up, this media allows

you to start an Acronis recovery environment and use your backup to rollback your Mac to a

healthy state. Refer to Creating Acronis bootable media (p. 43) for details.

After performing these two steps, you can be sure that you will be able to repair your Mac OS X and

recover your lost documents in a few minutes.

Key features:

 Backup of selected disks or entire Mac contents to local or network storage (p. 17) or to Acronis

Cloud (p. 20)

 Backup of selected files and folders to local or network storage (p. 17) or to Acronis Cloud (p. 20)

 Antivirus Protection (p. 62)

 Data archiving (p. 57)

 Family data protection (p. 55)

 Creating Acronis bootable media (p. 43)

 Mac OS X recovery in the bootable media environment (p. 46)

 Recovery of specific files and folders under Mac OS X (p. 48)

1.2 New in this version

 Improved functionality that integrates real-time malware protection and on-demand antivirus

scanning to defend your data, applications, and systems against all types of malicious software:

 Malware

 Ransomware

 Real-time antimalware protection

 Signature-based analyze (Traditional AV)

 External device protection

 On-demand antimalware scanning

 Full and quick

 Scheduled and manual run

 Quarantine. Configure the automatic or manual moving of suspicious files to a safe location from

which they cannot harm your data.

 A redesigned Web Restore page that makes the Anywhere Access to Cloud data faster, more

secure, and convenient.

 Improved replication of backups to Acronis Cloud to support replicating via unstable internet

connections. In case of a connection issue, the replication of backups to Acronis Cloud stops.

When the connection is restored, the already replicated data is not replicated again and the

replication continues from the point where it stopped.

 Added support for the native macOS Dark Mode.

1.3 System requirements

Supported operating systems:

 macOS Big Sur 11.0

 macOS Catalina 10.15

 macOS Mojave 10.14

 macOS High Sierra 10.13

 macOS Sierra 10.12

 OS X El Capitan 10.11

Mac machines with Intel Core 2 Duo processors are not supported.

Supported file systems:

 APFS

 HFS+ (including Core Storage)

 FAT32

 NTFS (including Boot Camp)

You cannot back up data to a disk with an NTFS file system. However, you can recover data from a backup

located on this type of file system.

Requirements for Acronis bootable media:

 To create a bootable media, you can use any removable drive with 4 GB (or more) of free space

and that is formatted with the Mac OS Extended file system.

 The version of macOS Recovery must match the version of macOS installed on your Mac.

 CD and DVD media are not supported.

Supported storage media:

 Internal drives (HDD, SSD, RAID)

 USB drives

 FireWire drives

 Thunderbolt drives

 Network share, NAS

 Acronis Cloud

General requirements:

 You need to have administrator privileges to run Acronis True Image 2021.

 If your Mac includes the Apple T2 chip, select "Medium Security" and "Allow booting from

external media" in the Secure boot settings. For more information, refer to

https://support.apple.com/en-us/HT208330.

Dark Mode support

Dark Mode is available in macOS Mojave or later. Acronis True Image 2021 switches to the dark

appearance when Dark Mode is turned on in macOS.

1.4 Install, update, or remove Acronis True Image 2021

Installation

To install Acronis True Image 2021:

1. Download the Acronis True Image 2021 setup file from the Acronis website.

2. Double-click the Acronis True Image 2021 setup file (the file has a .dmg extension).

3. Drag the Acronis True Image 2021 icon to the Applications folder.

4. Run the installed program.

5. When prompted, provide administrator credentials.

6. Read and accept the terms of the license agreement and the Acronis Customer Experience

Program.

When you start Acronis True Image 2021 for the first time, enter your serial number, and then click

Activate. The product will be activated. After that you can sign in to your Acronis account. The latter

step is optional. Refer to Activating Acronis True Image 2021 (p. 8) for details.

Note: If your Mac is running macOS High Sierra 10.13 or Mojave 10.14, you need to perform

additional steps after the installation in order to have disk backup, disk cloning, and ransomware

protection. Please do the following:

1. Open System Preferences.

2. Go to the General tab of Security & Privacy.

3. Click Allow to accept the prompt that appears.

On macOS Mojave 10.14, you also need to grant full disk access to Acronis True Image 2021 if you

want to back up your personal data (e.g., Mail, Calendar, Messages). For this, when the window

requesting Full Disk Access appears, follow the on-screen instructions. Refer to

https://kb.acronis.com/content/61832 for details.

Update

When an update for Acronis True Image 2021 is available from the Acronis website, you can

download it, and then install it over your version of Acronis True Image 2021. All your backups and

settings will be kept.

To turn on an automatic check:

 In the Acronis True Image menu, click Preferences, and then select the Automatically check for

updates at startup check box.

To check for updates manually:

 In the Acronis True Image menu, click Check for Updates.

Uninstallation

To remove Acronis True Image 2021 from your Mac:

1. Open the Finder, and then click Applications.

2. Find Acronis True Image 2021 in the list, and then drag it to the Trash.

1.5 Activating Acronis True Image 2021

To use Acronis True Image 2021, you need to activate it via the internet. Without activation the fully

functional product works for 30 days. If you do not activate it during that period, all the program

functions become unavailable except the recovery.

Activating Acronis True Image 2021

You can activate Acronis True Image 2021 either on your computer or from another computer, if

your computer is not connected to the internet.

Activation on a computer connected to the internet

If your computer is connected to the internet, the product will be activated automatically.

If the computer where you install Acronis True Image 2021 does not have internet connection or if

the program cannot connect to Acronis Activation Server, click Account on the sidebar, and then

select one of the following actions:

 Try again - Select this option to try to connect to the Acronis Activation Server again.

 Activate offline - You can activate the program manually from another computer that is

connected to the internet (see below).

Activation from another computer

If your computer is not connected to the internet, you may activate Acronis True Image 2021 by

using another computer which has connection to the internet.

To activate the product from another computer:

1. On your computer, install and start Acronis True Image 2021.

2. On the sidebar, click Account, and then click Activate offline.

3. In the Acronis True Image 2021 Activation window, perform the following simple steps:

1. Save your installation code to a file by clicking the Save to file button, and specify a

removable media as the file location (for example, a USB flash drive). You may also simply

write down this code on a piece of paper.

2. On another computer which has an internet connection, go to

https://www.acronis.com/activation/. The instructions on the screen will help you to get

your activation code by using the installation code. Save the obtained activation code to a file

on a removable media, or write it down on paper.

3. On your computer, click the Load from file button and specify a path to the file with the

activation code; or, simply type it into the box from the piece of paper.

4. Click Activate.

Additionally, watch the English-language video instructions at https://goo.gl/DHd1h5.

"Too many activations" issue

Possible reasons for the issue:

 You exceed the maximum number of computers with installed Acronis True Image 2021.

For example, you have one license or a serial number for one computer and you install Acronis

True Image on a second computer.

Solutions:

 Enter a new serial number. If you do not have one, you can buy it in the Acronis built-in store

or at the Acronis website.

 Move the license from another computer on which the product is already activated to your

new computer. To do this, select the computer from which you want to move the license.

Note that Acronis True Image will be deactivated on that computer.

 You reinstall macOS or change hardware in your computer.

For example, you might upgrade the motherboard or processor in your computer. Activation will

be lost, because Acronis True Image sees your altered computer as a new one.

Solution:

To reactivate Acronis True Image on your computer, choose the same computer identified by its

old name from the list.

Managing your subscription licenses manually

If you use the subscription-based version of Acronis True Image 2021, you can manage the licenses

manually at the Acronis website. You can do the following:

 Move licenses between your computers

 Transfer licenses between your accounts

 Remove a license from a computer

 Resolve product activation conflicts, including the "Too many activations" issue

 Buy new licenses

To manage licenses:

1. Go to https://account.acronis.com/, and then sign in with your Acronis account.

2. In the Products section, find Acronis True Image 2021, and then click Manage.

1.6 Trial version information

If you want first to try and evaluate Acronis True Image 2021, you can install the free, 30-day trial

version of the product. After the trial period, the program functionality is blocked and you will need

to upgrade to the full version if you wish to continue using Acronis True Image 2021. Note that Disk

cloning is disabled in the trial version.

After the trial period expires, your local and network backups are not deleted and can be used for

recovery in the full version of Acronis True Image 2021.

Acronis Cloud

You have 1000 GB of storage space on the cloud during the trial period. You can use this space to

store your online backups. After the trial period is over, Acronis Cloud works in recovery-only mode

for 30 days. After this period, you won't be able to use the Acronis Cloud service and all your data will

be deleted.

Installing the trial version

To start using the trial version, install the product, and then click Start Trial. Refer to Install, update

or remove Acronis True Image 2021 (p. 7) for details.

Upgrading to the full version

To upgrade to the full version of the product:

1. Purchase the full version at the Acronis website: https://go.acronis.com/mac/getfullversion.

2. Open Acronis True Image 2021.

3. On the menu bar, click Acronis True Image 2021, and then click Enter Serial Number.

4. Insert the full serial number in the appropriate box, and then click Activate.

1.7 Acronis Customer Experience Program

Acronis Customer Experience Program (CEP) is a new way to allow Acronis customers to contribute

to the features, design and development of Acronis products. This program enables our customers to

provide us with various information, including information about the hardware configuration of your

host computer and/or virtual machines, the features you use most (and least), and the nature of the

problems you face. Based on this information, we will be able to improve the Acronis products and

the features you use most often.

To make a decision:

1. In the True Image menu, click Preferences.

2. To leave the program, clear the Participate in the Acronis Customer Experience Program check

box.

If you choose to participate, the technical information will be automatically collected every week. We

will not collect any personal data, like your name, address, phone number, or keyboard input.

Participation in the CEP is voluntary, but the end results are intended to provide software

improvements and enhanced functionality to better meet the needs of our customers.

1.8 Sending feedback to Acronis

We frequently improve our products and services by making them more functional, reliable, and fast.

Via the feedback form, you can point out inconveniences and defects that we should resolve to make

Acronis True Image 2021 even better. Please spend a couple of minutes to tell us what you think

about our product, suggest a new feature, or report a problem. We do read and analyze all feedback.

We do not reply to all feedback messages. If you need assistance with Acronis True Image 2021, contact

Technical Support (p. 14).

To send a feedback to Acronis:

1. In the Acronis True Image 2021 menu, click Send feedback. The feedback form opens.

2. Choose a feedback reason from the list.

3. Type your message.

4. Provide your name and email.

5. [Optional step] By default, Acronis True Image 2021 attaches a screenshot of the console window.

You can delete it if you think it will not help us investigate your issue or understand your idea.

6. [Optional step] You can also attach a file and Acronis system report.

An Acronis system report contains various technical information, including information about

your hardware configuration, OS X version, system log, event log of Acronis True Image 2021,

and your backup settings.

Note: An Acronis system report does not contain any personal data, like your name, address,

phone number, or keyboard input.

We recommend that you attach the system report when you faced a serious error, for example,

when Acronis True Image 2021 stopped responding.

7. Click Send.

1.9 Application preferences

The Preferences window contains general settings of Acronis True Image 2021. To open it:

1. Open Acronis True Image 2021.

2. In the True Image menu, click Preferences.

The following settings are available:

 Do not back up when working on battery power

Refer to Laptop power settings (p. 38) for details.

 Automatically check for updates at startup

Refer to Install, update, or remove Acronis True Image 2021 (p. 7) for details.

 Participate in the Acronis Customer Experience Program

Refer to Acronis Customer Experience Program (p. 10) for details.

 Show notifications in Notification Center

Refer to Notifications (p. 39) for details.

1.10 Keyboard shortcuts

In Acronis True Image 2021, you can use the keyboard shortcuts to navigate the user interface in a

more comfortable and fast way. To apply a shortcut, press two or more keys of a key combination

simultaneously. Some of the Acronis True Image shortcuts are specified in the application menu. In

menus, some key names are replaced with the following icons:

Key name

Icon

Command

Option

Shift

Keyboard shortcuts in Acronis True Image 2021:

Shortcut

Description

Command + U

Check for the product updates

Shift + Command + E

Enter serial number

Command + ,

Open the application preferences window

Shift + Command + L

Shift + Command + O

Sign out from Acronis account

Command + N

Create new backup

Command + 1

Open the Backup section

Command + 2

Open the Cloning section

Command + 3

Open the Archive section

Command + 4

Open the Active Protection section

Command + 5

Open the Account section

Shortcut

Description

Backup section

Command + S

Open the backup source dialog

Command + D

Open the backup destination dialog

Command + Shift + S

Open the backup settings dialog

Archive section

Command + O

Open the file selection dialog to add files to an archive

Command + D

Open the archive destination dialog

Command + I

Open the archiving tutorial window

Command + Shift + S

Open the archiving settings dialog

1.11 Integration with Touch Bar

Starting from models of 2016, on 15-inch MacBook Pro and 13-inch MacBook Pro with four

Thunderbolt 3 ports, there is a special interaction area, called Touch Bar, on the upper part of the

keyboard. Touch Bar displays the most appropriate set of controls depending on the currently active

window or the task that you are working on at this or that moment. This technology simplifies your

interaction with user interface and allows you to perform a wide range of operations, for example,

click buttons, switch between websites, use search, change text formatting, and use standard Mac

system controls. See more information about Touch Bar at the Apple website:

https://support.apple.com/en-us/HT207055.

Acronis True Image 2021 supports the functionality of Touch Bar. You can use it to switch between

different application sections, configure backups, create archives, recover data, and other operations.

For example when you select a backup from the list, the Touch Bar looks like this:

The Esc button and the icons to the right are Mac's system controls. The left part contains icons for

navigating between the sections of Acronis True Image 2021:

Icon

Description

Backup

Disk Cloning

Archive

Protection

Account

The controls that refer to the current window are located in the central part. In this example you can

change the backup source, destination, settings ( ), and start the backup.

You can also create a new backup or archive by using the Touch Bar icons:

Icon

Description

Create a new backup

Icon

Description

Create a new archive or add files to an existing one

1.12 Technical Support

Maintenance and Support Program

If you need assistance with your Acronis product, please go to https://www.acronis.com/support/

Product Updates

You can download the latest updates for all your registered Acronis software products from our

website at any time after logging into your Account (https://account.acronis.com/) and registering

the product. See Registering Acronis Products at the Website

(https://kb.acronis.com/content/4834) and Acronis Website User Guide

(https://kb.acronis.com/content/8128).

2 Backup

In this section

Basic concepts ................................................................................................................... 15

What you can and cannot back up .................................................................................... 16

Backing up to local or network storage ............................................................................ 17

What is Acronis Cloud? ..................................................................................................... 18

Backing up to Acronis Cloud ............................................................................................. 20

Replicating local backups to Acronis Cloud ....................................................................... 22

Notarized backup .............................................................................................................. 22

Backing up mobile devices ................................................................................................ 25

Backing up Office 365 data ............................................................................................... 28

Scheduling ......................................................................................................................... 29

Backup encryption ............................................................................................................ 30

Cleaning up backups, backup versions, and replicas ........................................................ 30

Cleaning up space on Acronis Cloud ................................................................................. 32

Adding an existing backup to the list ................................................................................ 32

Excluding items from backups .......................................................................................... 33

Connection settings .......................................................................................................... 35

Network settings for backup ............................................................................................. 35

Backup activity and statistics ............................................................................................ 36

Laptop power settings ...................................................................................................... 38

Wi-Fi networks for backup to Acronis Cloud .................................................................... 38

Notifications ...................................................................................................................... 39

Parallels Desktop support ................................................................................................. 39

Backup list ......................................................................................................................... 41

2.1 Basic concepts

Backup and recovery

Backup refers to making copies of data so that they can be used to recover the original data after a

data loss event.

Backups are useful primarily for two purposes:

 To recover an operating system (p. 46) when it is corrupted or cannot start. This process is called

disaster recovery. For information about protecting your Mac from a disaster, refer to Backing up

to local or network storage (p. 17) and Backing up to Acronis Cloud (p. 20) for details.

 To recover specific files and folders (p. 48) after they have been accidentally deleted or

corrupted.

Recovery methods:

 Full recovery can be performed to the original location or to a new one.

When the original location is selected, the data in the location is completely overwritten with the

data from the backup. In case of a new location, the data is just copied to the new location from

the backup.

 Incremental recovery is performed only to the original location and only from a cloud backup.

Before the recovery starts, the files in the original location are compared with the files in the

backup by file attributes, such as file size and date of last modification. Those files that do not

match are marked for recovery, the remaining files will be skipped during recovery. In that way,

as opposed to the full recovery, Acronis True Image recovers only changed files. This method

significantly reduces the recovery time and saves Internet traffic while recovering from Acronis

Cloud.

Backup versions

A backup version is created during a backup operation. Each version represents a point in time to

which the system or data can be restored. The first backup version contains all the data selected for

backup. The second and subsequent versions contain only data changes that occurred since the

previous backup version. All the backup versions are stored in a single backup file.

Backup file format

When you back up your Mac to a local storage or a network place, Acronis True Image 2021 saves

backup data in the proprietary .tib or .tibx format, by using compression. The data from .tib or .tibx

file backups can be recovered only through Acronis True Image 2021.

When you back up your Mac to Acronis Cloud (p. 18), Acronis True Image 2021 saves your data "as

is". You can recover the data in the product or via the Acronis Cloud web application (p. 18) on any

Mac computer that has an Internet connection.

Schedule

For your backups to be really helpful, they must be as up-to-date as possible. Schedule your backups

(p. 29) to run on a regular basis.

Backup retention rules

Every time you run a backup operation, manually or on a schedule, Acronis True Image 2021 creates

a new backup version in the backup location. To delete obsolete backup versions automatically, you

can set the backup retention rules. Refer to Cleaning up backups, backup versions, and replicas (p.

30) for details.

2.2 What you can and cannot back up

The table below shows what and where you can back up.

Backup destinations

Internal drives

(HDD, SSD,

RAID)

Acronis Cloud

USB drives

Thunderbolt

AirPort Time

Capsule

Network

share, NAS

CD, DVD

FTP server

Internal drives (HDD, SSD)

USB drives

FireWire drives

Thunderbolt

Fusion Drive

Hard drives protected with

FileVault 2

Backup destinations

Internal drives

(HDD, SSD,

RAID)

Acronis Cloud

USB drives

Thunderbolt

AirPort Time

Capsule

Network

share, NAS

CD, DVD

FTP server

Hard drives with Boot Camp

installed

Specific files

Separate partitions

RAID, Apple RAID

CD, DVD

APM disks

2.3 Backing up to local or network storage

To back up your data to local or network storage:

1. Open Acronis True Image 2021.

2. Perform one of the following:

 If this is your first backup, skip this step.

 If you already have a backup and you want to create a new one, click Add Backup at the

bottom of the backup list.

Note: To delete a backup, right-click it, and then click Delete. The backup will be removed from the list

and the backup files and the files of the backup replica will be permanently deleted from the backup

storage. These files cannot be ever recovered.

3. Click the backup source icon, and then select what you want to back up:

 Entire Mac

When you select this option, Acronis True Image backs up all your internal hard drives in disk

mode. The backup contains the operating system, installed programs, system settings, and all

your personal data including your photos, music, and documents.

 Disks

 Files and folders

 Mobile device

Refer to Backing up mobile devices (p. 25) for details.

 Files to notarize

Refer to Notarized backup (p. 22) for details.

 NAS device (if any connected)

4. Click the backup destination icon, select where you want to save the backup file to, and then click

OK. If the location is not listed, click Browse, and then select a location.

If you have an NAS device, it will be automatically detected and listed along with other locations.

5. [Optional step] Configure additional settings. You can:

 Exclude files and folders manually at Settings —> Exclusions. Refer to Excluding items from

backups (p. 33) for details.

 Configure the backup schedule at Settings —> Schedule. Refer to Scheduling (p. 29) for

details.

 Set the backup retention rules at Settings —> Cleanup. Refer to Cleaning up backups, backup

versions, and replicas (p. 30)for details.

 Protect your backup with a password and encryption at Settings —> Encryption. Refer to

Backup encryption (p. 30) for details.

6. After you have configured all settings and you are ready to start a backup, click Back Up.

To recover your Mac from a Acronis True Image backup, you must have an Acronis bootable media. If

you do not have one, please create it. Refer to Creating Acronis bootable media (p. 43) for details.

2.4 What is Acronis Cloud?

Remote storage

On the one hand, Acronis Cloud is a secure remote storage which you can use to store your backups

and archives. Because files are stored in remote storage, you can recover the entire contents of your

Mac if a disaster or data corruption event occurs.

If you use Acronis True Image for Windows, you can also store file backups, disk images, and versions

of your synchronized files in Acronis Cloud.

To start using Acronis Cloud:

1. Open Acronis True Image 2021.

2. Create Acronis account (p. 19), if you do not have one.

3. [optional] If Acronis Cloud doesn't not make part of your subscription, activate it as follows: on

the left sidebar, click Account. Then, click Activate Acronis Cloud. In Acronis Cloud Storage, click

Try now or Buy.

Web application

On the other hand, Acronis Cloud is a web application that allows you to recover and manage the

data that you store on Acronis Cloud. To work with the application, you can use any Mac or PC that is

connected to the Internet.

To access the application, go to https://www.acronis.com/my/online-backup/webrestore/

https://www.acronis.com/my/online-backup/webrestore/, and log in to your account.

2.4.1 Creating an Acronis account

To use the Acronis Cloud service, you need an Acronis account.

To create an Acronis account:

1. Open Acronis True Image 2021.

2. Select Acronis Cloud as a destination for your backup. The login window will open.

3. Click Create Account.

4. Fill in the registration form.

To keep your personal data secure, choose a strong password for your account, guard it from falling into

the wrong hands, and change it from time to time.

5. Click Create Account.

6. A message will be sent to the email address that you specified. Open this message and confirm

that you wish to create an account.

2.4.2 Subscription to Acronis Cloud

The Acronis True Image 2021 features that use Acronis Cloud (such as online backup, cloud archiving,

and data synchronization) require a subscription to Acronis Cloud Storage. To subscribe, open

Acronis True Image, click Account on the left sidebar, and then choose the required subscription.

Please note that Acronis Cloud is subject to our Fair Usage Policy. See more details at

https://kb.acronis.com/ati/fairusage https://kb.acronis.com/ati/fairusage.

Trial version

When you activate the trial version of the product, a 1000 GB storage and free subscription to

Acronis Cloud for the True Image trial period is assigned to your account automatically. After the trial

subscription expires, Acronis Cloud works in recovery-only mode for 30 days. After this period, you

won't be able to use the Acronis Cloud service and all your data on the Cloud will be deleted.

Full version

To purchase the full Acronis Cloud Storage subscription:

1. Open Acronis True Image 2021.

2. On the left sidebar, click Account. Then, click Buy Now.

3. Select the required subscription, and click Buy Now.

4. Follow the on-screen instructions to proceed with the purchase.

You can also buy the full subscription at the Acronis website.

2.5 Backing up to Acronis Cloud

To start using Acronis Cloud:

 Create an Acronis account (p. 19), if you do not have one.

 Subscribe to the Acronis Cloud service (p. 19).

To back up your Mac to Acronis Cloud:

1. Open Acronis True Image 2021.

2. Perform one of the following:

 If this is your first backup, skip this step.

 If you already have a backup and you want to create a new one, click the plus sign at the

bottom of the backup list.

Note: To delete a backup, right-click it, and then click Delete. The backup will be removed from the list

and the backup files will be permanently deleted from the backup storage. These files cannot be ever

recovered.

3. Click the backup source icon, and then select what you want to back up:

 Entire Mac

When you select this option, Acronis True Image backs up all your internal hard drives in disk

mode. The backup contains the operating system, installed programs, system settings, and all

your personal data including your photos, music, and documents.

 Disks

 Files and folders

 Mobile device

Refer to Backing up mobile devices (p. 25) for details.

 Cloud service

Used to back up Office 365 data.

 Files to notarize

Refer to Notarized backup (p. 22) for details.

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ACRONIS True Image 2021 Macintosh User manual

ACRONIS True Image 2021 Macintosh User manual

ACRONIS True Image 2021 Macintosh User manual

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