Replacingthekeyboardormouse.....62
Completingthepartsreplacement.....63
Chapter6.Recoveryinformation...65
RecoveryinformationfortheWindows7operating
system..................65
Creatingandusingrecoverymedia.....65
Performingbackupandrecoveryoperations.66
UsingtheRescueandRecoveryworkspace.67
Creatingandusingarescuemedium....68
Reinstallingpreinstalledapplicationsand
devicedrivers.............69
Reinstallingsoftwareprograms......70
Reinstallingdevicedrivers........70
Solvingrecoveryproblems........70
RecoveryinformationfortheWindows8operating
system..................71
Chapter7.UsingtheSetupUtility
program................73
StartingtheSetupUtilityprogram.......73
Viewingandchangingsettings........73
Usingpasswords..............73
Passwordconsiderations.........74
Power-OnPassword..........74
AdministratorPassword.........74
HardDiskPassword...........74
Setting,changing,anddeletingapassword.74
Erasinglostorforgottenpasswords(clearing
CMOS)................75
Enablingordisablingadevice........75
Selectingastartupdevice..........76
Selectingatemporarystartupdevice....76
Selectingorchangingthestartupdevice
sequence...............76
EnablingErPcompliancemode........76
ExitingtheSetupUtilityprogram.......77
Chapter8.Updatingsystem
programs...............79
Usingsystemprograms...........79
Updating(ashing)theBIOSfromadisc....79
Updating(ashing)theBIOSfromyouroperating
system..................80
RecoveringfromaPOST/BIOSupdatefailure..80
Chapter9.Preventingproblems...81
Keepingyourcomputercurrent........81
Gettingthelatestdevicedriversforyour
computer...............81
Updatingyouroperatingsystem......81
UsingSystemUpdate..........82
Cleaningandmaintenance..........82
Basics................82
Cleaningyourcomputer.........83
Goodmaintenancepractices.......84
Movingyourcomputer...........84
Chapter10.Troubleshootingand
diagnostics..............87
Basictroubleshooting............87
Troubleshootingprocedure..........88
Troubleshooting..............88
Audioproblems............89
CDproblems.............90
DVDproblems.............91
Intermittentproblems..........93
Keyboard,mouse,orpointingdevice
problems...............93
Monitorproblems............95
Networkingproblems..........97
Optionproblems............99
Performanceandlockupproblems.....100
Printerproblems............102
Serialportproblems...........102
Softwareproblems...........103
USBproblems.............104
Diagnosticprograms............104
LenovoSolutionCenter.........104
LenovoThinkVantageToolbox.......105
PC-DoctorforDOS...........105
Chapter11.Gettinginformation,help,
andservice.............107
Informationresources............107
LenovoThinkVantageTools........107
LenovoWelcome............107
HelpandSupport............107
SafetyandWarranty...........107
LenovoWebsite............107
LenovoSupportWebsite.........108
Helpandservice..............108
Usingthedocumentationanddiagnostic
programs...............108
Callingforservice............108
Usingotherservices..........109
Purchasingadditionalservices......109
AppendixA.Notices.........111
Trademarks................112
AppendixB.Regulatory
information.............113
Exportclassicationnotice..........113
iiThinkCentreUserGuide