Paradyne 3810 User manual

Category
Modems
Type
User manual

This manual is also suitable for

COMSPHERE
3800 SERIES MODEMS
MODELS 3810, 3811, AND 3820
USER’S GUIDE
Document No. 3810-A2-GB30-20
November 1996
COMSPHERE 3800 Series Modems
A November 1996 3810-A2-GB30-20
COMSPHERE
3800 Series Modems
Models 3810, 3811, and 3820
User’s Guide
3810-A2-GB30-20
3rd
Edition (November 1996)
Changes
and enhancements to the product and to the information herein will be documented and issued as a new release.
For the 3800 Series standalone modems, the Universal Service Order Code (USOC) for Permissive mode is RJ11C and for
Programmable mode is RJ41S or RJ45S. The Canadian equivalent to the USOC is CA1
1 for RJ1
1C, and CA41A and
CA45A for RJ41S and RJ45S, respectively
. For 3800 Series carrier-mounted modems, the USOC for Permissive mode is
RJ21X and for Programmable mode is RJ27X. The Canadian equivalent to the USOC is CA21A for RJ21X and CA27A
for RJ27X.
Warranty, Sales, and Service Information
Contact your sales or service representative directly for any help needed. For additional information concerning warranty,
sales, service, repair
, installation, documentation or training, use one of the following methods:
• Via the Internet:
V
isit the Paradyne World W
ide W
eb site at http://www
.paradyne.com
• V
ia T
elephone: Call our automated call system to receive current information via fax or to speak with a company
representative.
— Within the U.S.A., call 1-800-870-2221
— International, call 813-530-2340
Trademarks
All products and services mentioned herein are the trademarks, service marks, registered trademarks or registered service marks of their
respective owners.
COPYRIGHT E 1996 Paradyne Corporation. All rights reserved.
This
publication is protected by federal copyright law
. No part of this publication may
be copied or distributed, transmitted, transcribed, stored in a retrieval system,
or
translated into any human or computer language in any form or by any means, electronic, mechanical, magnetic, manual or otherwise, or disclosed to third parties
without
the express written permission of Paradyne Corporation, 8545 126th A
venue North, P
.O. Box 2826, Largo, Florida 33779-2826.
Paradyne
Corporation makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of
merchantability
or
fitness for a particular purpose. Further
, Paradyne Corporation reserves the right to revise this publication and to make changes from time to time in the contents
hereof
without obligation of Paradyne Corporation to notify any person of such revision or changes.
Printed on recycled paper
Safety Instructions
B3810-A2-GB30-20 November 1996
Important Safety Instructions
1. Read and follow all warning notices and instructions marked on the product or included in the
manual.
2. This product is intended to be used with a three-wire grounding type plug – a plug which has
a grounding pin. This is a safety feature. Equipment grounding is vital to ensure safe
operation. Do not defeat the purpose of the grounding type plug by modifying the plug or
using an adapter
.
Prior to installation, use an outlet tester or a voltmeter to check the ac receptacle for the
presence of earth ground. If the receptacle is not properly grounded, the installation must not
continue until a qualified electrician has corrected the problem.
If a three-wire grounding type power source is not available, consult a qualified electrician to
determine another method of grounding the equipment.
3. Slots and openings in the cabinet are provided for ventilation. To ensure reliable operation of
the product and to protect it from overheating, these slots and openings must not be blocked
or covered.
4. Do not allow anything to rest on the power cord and do not locate the product where persons
will walk on the power cord.
5. Do not attempt to service this product yourself, as opening or removing covers may expose
you to dangerous high voltage points or other risks. Refer all servicing to qualified service
personnel.
6. General purpose cables are provided with this product. Special cables, which may be required
by the regulatory inspection authority for the installation site, are the responsibility of the
customer.
7. When installed in the final configuration, the product must comply with the applicable Safety
Standards and regulatory requirements of the country in which it is installed. If necessary,
consult with the appropriate regulatory agencies and inspection authorities to ensure
compliance.
8. A rare phenomenon can create a voltage potential between the earth grounds of two or more
buildings. If products installed in separate buildings are interconnected, the voltage potential
may cause a hazardous condition. Consult a qualified electrical consultant to determine
whether or not this phenomenon exists and, if necessary
, implement corrective action prior to
interconnecting the products.
In addition, if the equipment is to be used with telecommunications circuits, take the following
precautions:
– Never install telephone wiring during a lightning storm.
–
Never install telephone jacks in wet locations unless the jack is specifically designed for wet
locations.
–
Never touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
– Use caution when installing or modifying telephone lines.
– Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electric shock from lightning.
– Do not use the telephone to report a gas leak in the vicinity of the leak.
COMSPHERE 3800 Series Modems
C November 1996 3810-A2-GB30-20
Notices
THIS
EQUIPMENT HAS BEEN TESTED
AND FOUND T
O COMPL
Y WITH THE LIMITS FOR A CLASS A DIGIT
AL DEVICE,
PURSUANT TO PART 15 OF THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE
PROTECTION AGAINST HARMFUL INTERFERENCE WHEN THE EQUIPMENT IS OPERATED IN A COMMERCIAL
ENVIRONMENT. THIS EQUIPMENT GENERATES, USES, AND CAN RADIATE RADIO FREQUENCY ENERGY AND, IF
NOT INSTALLED AND USED IN ACCORDANCE WITH THE INSTRUCTION MANUAL, MAY CAUSE HARMFUL
INTERFERENCE TO RADIO COMMUNICATIONS. OPERATION OF THIS EQUIPMENT IN A RESIDENTIAL AREA IS
LIKELY TO CAUSE HARMFUL INTERFERENCE IN WHICH CASE THE USER WILL BE REQUIRED TO CORRECT THE
INTERFERENCE AT HIS OWN EXPENSE.
THE AUTHORITY TO OPERATE THIS EQUIPMENT IS CONDITIONED BY THE REQUIREMENTS THAT NO
MODIFICATIONS
WILL BE MADE T
O THE EQUIPMENT UNLESS THE
CHANGES OR MODIFICA
TIONS ARE EXPRESSL
Y
APPROVED BY PARADYNE.
WARNING
WARNING
TO USERS OF DIGITAL APPARATUS IN CANADA:
THIS CLASS A DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE-CAUSING
EQUIPMENT REGULATIONS.
CET APPAREIL NUMÉRIQUE DE LA CLASSE A RESPECTE TOUTES LES EXIGENCES DU RÈGLEMENT SUR LE
MATÉRIEL BROUILLEUR DU CANADA.
The following warning applies to all Model 381
1 modems.
WARNING
THE
MODEL 381
1 IS PROVIDED WITH A REPLACEABLE LITHIUM BATTERY. REPLACE THE BATTERY ONLY WITH
THE SAME TYPE RECOMMENDED BY THE MANUFACTURER. DISCARD USED BATTERIES ACCORDING TO THE
MANUFACTURER’S INSTRUCTIONS.
LE MODÈLE 381
1 EST FOURNI AVEC UNE PILE AU LITHIUM REMPLAÇABLE REMPLACER UNIQUEMENT AVEC
UNE BATTERIE DU MÊME TYPE OU D’UN TYPE RECOMMANDÉ PAR LE CONSTRUCTEUR. METTRE AU RÉBUT
LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS DU FABRICANT.
Safety Instructions
D3810-A2-GB30-20 November 1996
Government Requirements and Equipment Return
Certain governments require that instructions pertaining to modem connection to the public switched
telephone network be included in the installation and operation manual. Specific instructions are
listed in the following sections.
United States
Notice to Users of the Public Switched Telephone Network
1. This
equipment complies with Part 68 of the FCC rules. On the equipment is a label that contains,
among other information, the FCC registration number and ringer equivalence number (REN) for
this equipment. The label is located on the bottom of the Model 3810 and 3820 modems. This label
is located on the Model 381
1’
s circuit card assembly
. If requested, this information must be
provided to the telephone company.
2.
Page A of this manual contains the Universal Service Order Codes (USOC) associated with the
services on which the equipment is to be connected.
3. The Ringer Equivalence (REN) is used to determine the quantity of devices which may be
connected to the telephone line. Excessive RENs on the telephone line may result in the devices
not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should
not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as
determined by the total RENs, contact the telephone company to determine the maximum RENs
for the calling area.
4. If the 3800 Series modem causes harm to the telephone network, the telephone company will
notify you in advance that temporary discontinuance of service may be required. But if advance
notice is not practical, the telephone company will notify the customer as soon as possible. Also,
you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
5. The telephone company may make changes in its facilities, equipment, operations, or procedures
that could affect the operation of the equipment. If this happens, the telephone company will
provide advance notice in order for you to make the necessary modifications in order to maintain
uninterrupted service.
6. If you experience trouble with this equipment, please contact your sales or service representative (as
appropriate) for repair or warranty information. If the product needs to be returned to the company service
center for repair, contact them directly for return instructions using one of the following methods:
• Via the Internet:
V
isit the Paradyne World W
ide W
eb site at http://www
.paradyne.com
• V
ia T
elephone: Call our automated call system to receive current information via fax or to speak with
a company representative.
— Within the U.S.A., call 1-800-870-2221
— International, call 813-530-2340
If the trouble is causing harm to the telephone network, the telephone company may request that you
remove the equipment from the network until the problem is resolved.
7. The user is not authorized to repair or modify the equipment.
COMSPHERE 3800 Series Modems
E November 1996 3810-A2-GB30-20
8. This equipment cannot be used on public coin service provided by the telephone company.
Connection to Party Line Service is subject to state tariffs. (Contact the state public utility
commission, public service commission or corporation commission for information.)
9. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a
computer or other electronic device to send any message via a telephone fax machine unless such a
message clearly contains, in a mar
gin at the top or bottom of each transmitted page, or on the first
page of the transmission, the date and time it is sent, and an identification of the business, or other
entity
, or other individual sending the message, and the telephone number of such business, or
other entity, or individual.
In order to program this information, follow the steps outlined in the manual supplied with your
fax software.
10. An FCC compliant telephone cord with modular plugs may be provided with this equipment. This
equipment is designed to be connected to the telephone network or premises wiring using a
compatible modular jack which is Part 68 compliant.
Canada
Notice to Users of the Canadian Public Switched Telephone Network
The Canadian Department of Communications label identifies certified equipment. This certification
means that the equipment meets certain telecommunications network protective, operational and
safety requirements. The Department does not guarantee the equipment will operate to the user’s
satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the
facilities of the local telecommunications company
. The equipment must also be installed using an
acceptable method of connection. In some cases, the company’
s inside wiring associated with a single
line individual service may be extended by means of a certified connector assembly (telephone
extension cord). The customer should be aware that compliance with the above conditions may not
prevent degradation of service in some situations.
Safety Instructions
F3810-A2-GB30-20 November 1996
Repairs to certified equipment should be made by an authorized Canadian maintenance facility
designated by the supplier
. Any repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications company cause to request the user to
disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power
utility, telephone line and internal metallic water pipe system, if present, are connected together. This
precaution may be particularly important in rural areas.
CAUTION
Users should not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority, or
electrician, as appropriate.
The Load Number for this equipment is listed on the label on the modem. The Load Number (LN)
assigned to each terminal device denotes the percentage of the total load to be connected to a
telephone loop which is used by the device to prevent overloading. The termination on a loop may
consist of any combination of devices subject only to the requirement that the total of the Load
Numbers of all devices does not exceed 100.
If your equipment is in need of repair, refer to the procedures described on page A in the front of this
document for contact information.
i3810-A2-GB30-20 November 1996
Table of Contents
Preface
Objectives
and Reader Assumptions
vii. . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Use This Manual
vii. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Related Documents
vii. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1. Introduction
Overview 1-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Features 1-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Options 1-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
COMSPHERE 3800 Series Models
1-2. . . . . . . . . . . . . . . . . . . . . . . . . . . .
2. Model 3810 and 3820 Installation
Overview 2-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3800 Series Modem Package
2-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Model 3810 or Model 3820 Modem Installation
2-3. . . . . . . . . . . . . . . . . .
DTE Connection 2-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dial Network Connection 2-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Model 3810 Dial-Line Connection 2-6. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Model 3820 Dial-Line Connection 2-6. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Model 3810 4-Wire/2-Wire Leased-Line Connection 2-7. . . . . . . . . . . . . .
Model 3820 2-Wire Leased-Line Connection 2-7. . . . . . . . . . . . . . . . . . . .
Model 3810 and Model 3820 T
elephone Connection
2-7. . . . . . . . . . . . . .
Dial Network Management System Connection
2-7. . . . . . . . . . . . . . . . . .
AC Power Transformer Connection 2-7. . . . . . . . . . . . . . . . . . . . . . . . . . .
Modem Power-Up 2-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing and Replacing Model 3810 and Model 3820 Modems
2-8. . . .
3. Model 3811 Installation
Overview 3-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Model 381
1 Installation 3-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing and Replacing Model 381
1 Modems
3-4. . . . . . . . . . . . . . . . . .
COMSPHERE 3800 Series Modems
ii November 1996 3810-A2-GB30-20
4. DCP Operation
Overview 4-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnostic Control Panels
4-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Status Indicators 4-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnostic Control Panel Operation 4-6. . . . . . . . . . . . . . . . . . . . . . . . . . .
Menu Structure 4-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting Factory Configuration Options 4-13. . . . . . . . . . . . . . . . . . . . . . .
Diagnostic Control Panel Security Access
4-15. . . . . . . . . . . . . . . . . . . . . .
5. Call Setup Branch
Overview 5-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call Setup Branch
5-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6. Talk/Data Branch
Overview 6-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
T
alk/Data Branch
6-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7. Status Branch
Overview 7-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Status Branch
7-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8. Test Branch
Overview 8-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
T
est Branch
8-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9. Configure Branch
Overview 9-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configure Branch 9-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuration Tables 9-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security Configuration Options 9-46. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10. Control Branch
Overview 10-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Control Branch 10-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Automatic Firmware Download 10-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11. Remote Branch
Overview 11-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Remote Branch
11-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents
iii3810-A2-GB30-20 November 1996
12. Security
Overview 12-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security Branch 12-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security Password Entry Techniques 12-11. . . . . . . . . . . . . . . . . . . . . . . . . . .
Database T
able Examples
12-12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
13. Fax Operation
Overview 13-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fax Operation 13-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
14. AT Command Set and S-Registers
Overview 14-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating Modes
14-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Command Guidelines
14-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AT Command List 14-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
S-Register List 14-15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendices
A. Menu Tree A-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B.
Result Codes
B-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C. Troubleshooting C-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
D. T
echnical Specifications
D-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E.
Pin Assignments
E-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
F. CCITT V
.25bis Dialing Commands and Response
F-1. . . . . . . . . . . .
G. Default Configuration Options G-1. . . . . . . . . . . . . . . . . . . . . . . . . . .
H. Equipment List H-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Glossary
Index
COMSPHERE 3800 Series Modems
iv November 1996 3810-A2-GB30-20
List of Figures
Figure Page
2-1 Model 3810 and 3820 2-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2-2
Model 3810 Rear Panel
2-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2-3
Model 3820 Rear Panel
2-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3-1
Model 381
1 3-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3-2
Installing a Model 381
1 Modem
3-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3-3 Circuit Pack Lock 3-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4-1
Model 3810 DCP
4-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4-2
Model 3820 DCP
4-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4-3 Optional SDCP
, Model 381
1 Faceplate, and Optional SDU 4-3. . . . . . . . . . . . . . . . . . .
4-4
3800 Series LCD and Keypad
4-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5-1
Dial Backup
5-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8-1 Local Analog Loopback 8-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8-2 Remote Digital Loopback 8-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8-3 Local Digital Loopback 8-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8-4 Pattern Test and Local Analog Loopback Test 8-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8-5 Pattern Test and Remote Digital Loopback Test 8-6. . . . . . . . . . . . . . . . . . . . . . . . . . . .
8-6 End-to-End Pattern Test 8-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9-1 DCP Configuration Process 9-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9-2 AT Command Configuration Process 9-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11-1 Top-Level Menu of a Remote 3800 Series Modem 11-3. . . . . . . . . . . . . . . . . . . . . . . . . .
E-1 Wiring Diagram – 8-Position to 6-Position Crossover Cable E-4. . . . . . . . . . . . . . . . . .
Table of Contents
v3810-A2-GB30-20 November 1996
List of Tables
Tables Page
4-1 Model
3810 and Model 381
1 DCP LEDs 4-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4-2 Model 3820 DCP LEDs 4-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4-3 SDCP LEDs 4-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4-4 Top-Level Menu Status 4-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4-5
Common Operational Messages
4-11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4-6
Dial Access Security Messages
4-12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5-1 Valid Dial Command Modifiers 5-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9-1 DTE Interface Configuration Options 9-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9-2 DTE Dialer Configuration Options 9-15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9-3 Line Dialer Configuration Options 9-20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9-4 Dial Line Configuration Options 9-26. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9-5 Leased Line Configuration Options 9-29. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9-6 V.42/MNP/Buffer Configuration Options 9-34. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9-7 Test Configuration Options 9-40. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9-8
Miscellaneous Configuration Options
9-42. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9-9 Security Configuration Options 9-46. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12-1 Edit Password Table Group Options 12-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12-2 Set Answer Security Group Options 12-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12-3 Set Originate Security Group Options 12-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12-4 Security Database T
able Using VF-Side Passwords
12-12. . . . . . . . . . . . . . . . . . . . . . . . .
12-5 Security Database Table Using DTE-Side Passwords 12-13. . . . . . . . . . . . . . . . . . . . . . . .
12-6 Security Database Table Using Both VF-Side and DTE-Side Passwords 12-13. . . . . . . . .
12-7 Security Database Table Using Paired VF-Side and DTE-Side Passwords 12-14. . . . . . .
14-1 3800 Series A
T Commands
14-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
14-2
3800 Series S-Registers
14-16. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B-1
Result Codes
B-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C-1
Modem Health
C-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C-2 Modem – DTE Connection C-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C-3
Modem – VF Connection
C-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C-4 Online Operation C-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C-5 Leased-Line Operation C-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C-6
Dial Backup Operation
C-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
D-1 Technical Specifications for 3800 Series Modems D-1. . . . . . . . . . . . . . . . . . . . . . . . . .
E-1 EIA-232-D Pin Assignments E-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E-2 EIA RS-366-A Pin Assignments E-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E-3
VF Connector Pin Assignments: Models 3810 and 3820
E-5. . . . . . . . . . . . . . . . . . . . .
E-4
VF Connector Pin Assignments: TELCO Jacks
E-5. . . . . . . . . . . . . . . . . . . . . . . . . . . .
F-1 V
.25bis Commands
F-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
F-2 V
.25bis Response Messages
F-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
G-1 Factory Default Configuration Options G-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vii3810-A2-GB30-20 November 1996
Preface
Objectives and Reader
Assumptions
This
manual describes how to install and operate the
COMSPHEREr
3800 Series standalone and
carrier
-mounted modems. It is assumed that you have a
basic understanding of modems and their operation.
How to Use This Manual
Chapter 1 provides information about the 3800 Series
modems’ features.
Chapter 2 and Chapter 3 provide instructions for
installing the 3800 Series modems.
Chapter 4 provides the information required to operate
the Model 3810 and Model 3820 using the diagnostic
control panel (DCP) and the Model 381
1 using the
COMSPHERE 3000 Series Carrier’
s shared diagnostic
control panel (SDCP).
Chapters 5 through 12 describe the eight branches of
the front panel command sets: Call Setup, Talk/Data,
Status, Test, Configure, Control, Remote, and Security.
Chapter 13 provides an overview of fax modem
operation.
Chapter 14 provides instructions for displaying and
changing A
T commands and S-registers.
Appendix A provides a menu tree for 3800 Series
modems.
Appendix B provides a list of the result codes produced
by 3800 Series modems.
Appendix C provides instructions for performing
diagnostic tests when data communications problems
occur.
Appendix D provides technical specifications.
Appendix E provides EIA RS-232, EIA RS-366A, and
VF TELCO pin assignments.
Appendix F provides V.25bis dialing information.
Appendix G provides a list of all default configuration
options available for the four factory preset
configurations: Async Dial, Sync Dial, Sync Leased, and
UNIX Dial.
Appendix H provides an equipment list for 3800 Series
modems.
The Glossary provides a description of terms used
throughout this manual.
A reference card is inserted inside the back cover.
Related Documents
3000-A2-GA31 COMSPHERE
3000 Series
Carrier, Installation Manual
6700-A2-GY31 COMSPHERE 6700 Series
Network Management System
User’
s Guide
3610-A2-GZ45
3600 Hubbing Device
Feature Number 3600-F3-300
Installation Instructions
Call your sales representative to order additional
product documentation.
1-13810-A2-GB30-20 November 1996
Introduction
Overview 1-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Features 1-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Options 1-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
COMSPHERE 3800 Series Models 1-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Overview
The COMSPHERE 3800
Series modems, a new
generation of full-feature, high-speed dial modems, offer
reliable asynchronous and synchronous operation over
dial- or leased-lines networks. The 3800 Series modems’
unique software defineability allows for the addition of
future enhancements, whether it is installing new features
or firmware upgrades.
Through its downloading capability, any 3800 Series
modem can be upgraded to the latest firmware, requiring
no new hardware investment or on-site personnel, and
little or no downtime. These modems support a wide
range of modulation schemes and offer control using
either AT commands, the user-friendly diagnostic control
panel (DCP) or the optional COMSPHERE 6700 Series
Network Management System (NMS). The NMS
performs extensive monitoring, testing, reporting, and
restoral functions to assist in managing your network.
High-speed data transfer and reliable throughput at
data rates as high as 19,200 bps (V
.32terbo) over dial lines
is guaranteed by employing the latest techniques in
CCITT V
.42bis/MNP Class 5 data compression and
CCITT V.42/MNP error correction. In addition to fast line
speeds, the modem can send data to the DTE at speeds as
high as 1
15,200 bps.
The 3800 Series modem is extremely versatile when
used in modem pooling environments; it allows multiple
users to temporarily customize settings in the 3800 Series
modem, thereby permitting communication with the
calling modem. Upon disconnection, the 3800 Series
modem falls back to its original configuration settings and
resumes normal operation.
The modem’s compatibility with a number of dialing
methods and protocols, such as asynchronous A
T
commands, CCITT V.25bis dialing, EIA RS-366-A
dialing for carrier-mounted modems, and the user-friendly
diagnostic control panel (DCP), permits the 3800 Series
modem to be used in a variety of applications and
environments while also allowing control over modem
configuration, dialing, and diagnostics. The 3800 Series
modems offer four preset factory configurations
containing the most often used modem settings. These
factory presets provide quick configuration for any
asynchronous/ synchronous dial, synchronous leased, or
UNIXr hardware-based dial environments.
The 3800 Series family is available in three models:
the Model 3810, a 4-wire/2-wire standalone modem; the
Model 381
1, a carrier- mounted version of the standalone
unit; and the Model 3820, a 2-wire standalone unit. All
three models offer a variety of modulation schemes and
network enhancements while still providing reliable,
high-speed data transmission using the latest in modem
technology.
1
COMSPHERE 3800 Series Modems
1-2 November 1996 3810-A2-GB30-20
Features
The 3800 Series modems have a wide variety of
features.
• Dial-Line Modulations: V.32terbo (19,200 and
16,800 bps), CCITT V.32bis (14,400, 12,000, 9600,
7200, and 4800 bps), V.32 (9600 and 4800 bps),
V.22bis (2400 bps), V.22 (1200 bps), V.21
(300 bps), Bell 212A, (1200 bps), and Bell 103J
(300 bps).
• Two-wire/four-wire Leased-Line Modulations:
V.32terbo (19,200 and 16,800 bps), V.32bis
(14,400, 12,000, 9600, 7200, and 4800 bps),
V.32 (9600 and 4800 bps), V.22bis (2400 bps).
• Convenient migration to new or optional features
through software downloading.
• CCITT V
.42bis and MNP Class 5 data compression.
• Virtual error free data integrity with CCITT V.42
and MNP Level 4 error control.
•
Automatic and manual single call dial backup and
dial standby capabilities for 4-wire leased-line
applications (Model 3810 and Model 381
1).
• A unique Paradyne modem pooling feature that
preserves the answering modem’
s permanent
configuration, but allows multiple users to
temporarily adapt parameters for individual
requirements.
• Dial-line data rates from 300 bps–19,200 bps.
Leased-line rates from 2400 bps–19,200 bps.
• Asynchronous dial DTE data rates from
300 bps–115,200 bps.
• A diagnostic control panel (DCP) on the front bezel
that displays the connect status, data rate, type of
error control or compression, test results, alarm
status of DTE or VF parameters for both local and
remote modems.
• Storage of up to 10 telephone numbers to directory
locations.
• Compatibility with the industry de facto standard
A
T Command set.
•
Dialing via DCP, A
T commands, CCITT V.25bis
commands, or RS-366-A (Model 3811 only).
• Configuration of software options via the
AT Command set or DCP.
•
High-speed transmission using asynchronous,
synchronous, or UNIX devices over full- or
half-duplex dial networks or 2-wire/4-wire leased
lines.
• Complement of self-tests, local and remote
loopbacks including CCITT compatible V.54.
• Four factory-defined configurations and two
user-defined configuration areas.
• Availability in either the 2-wire/4-wire standalone
and carrier mount, or the 2-wire only standalone
models.
• Originate Security and three Answer Security
modes.
• Directory #1 Callback capability.
•
Dial Access Security which guards against
unwanted user access to the host DTE.
•
Hayes Autosync support.
Options
The 3800 Series modems also may have the following
optional features:
• Diagnostic, control, monitor
, and call statistic
capabilities through the COMSPHERE 6700 Series
NMS.
•
Class 2 Fax modulations: CCITT V
.17 (14,400,
12,000, 9600, 7200 bps), V.29 (9600, 7200 bps) and
V.27ter (4800, 2400 bps).
COMSPHERE 3800 Series
Models
The COMSPHERE 3800 Series modem is available in
several models.
• Model 3810, a 4-wire/2-wire standalone unit
capable of operation on 2-wire dial, or 4-wire
leased or 2-wire leased lines.
•
Model 381
1, a 4-wire/2-wire carrier-mounted
modem for installation into a COMSPHERE
3000 Series Carrier; it is capable of operation on
dial, or 4-wire leased or 2-wire leased lines.
• Model 3820, a 2-wire standalone unit capable of
operation on dial or 2-wire leased lines.
2-13810-A2-GB30-20 November 1996
Model 3810 and 3820 Installation
Overview 2-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3800 Series Modem Package 2-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customer-Supplied Equipment 2-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Model 3810 or Model 3820 Modem Installation 2-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting Model 3810 and Model 3820 Modems with Supplied Cables 2-4. . . . . . . . . . . . . . . . . . . . .
DTE Connection 2-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dial Network Connection 2-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Model 3810 Dial-Line Connection 2-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Model 3820 Dial-Line Connection 2-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Model 3810 4-Wire/2-Wire Leased-Line Connection 2-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Model 3820 2-Wire Leased-Line Connection 2-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Model 3810 and Model 3820 Telephone Connection 2-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dial Network Management System Connection 2-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AC Power Transformer Connection 2-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Modem Power-Up 2-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing and Replacing Model 3810 and Model 3820 Modems 2-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Overview
The standalone Model 3810 modem (Figure 2-1) is
capable of either dial or 4-wire/2-wire leased-line
operation. The modem is controlled using either AT
commands or the diagnostic control panel (DCP). The
DCP consists of an LCD which displays the T
op-Level
menu, three function keys and four directional keys which
allow you to maneuver and choose DCP selections, and a
row of 12 LED status indicators which display modem
activity. For a better understanding of DCP operation,
refer to Chapter 4,
DCP Operation
.
The rear of the modem contains an ON/Off power
switch, a low voltage ac power connector
, an 8-pin
modular connector for phone or leased-line connection, an
8-pin modular connector for dial-line connection, a 4-pin
modular connector for network management, and a
DB-25-S DTE connector.
The standalone Model 3820 is capable of dial and
2-wire leased-line operation. Its DCP functions are similar
to the Model 3810 except it has only six LED status
indicators. For more information regarding the DCP, refer
to Chapter 4,
DCP Operation
.
The rear of the modem contains an ON/Off power
switch, a low voltage ac power connector
, an 8-pin
modular connector for external telephone use, an 8-pin
modular connector for dial-line or 2-wire leased-line
connection, a 4-pin modular connector for network
management, and a DB-25-S DTE connector.
2
COMSPHERE 3800 Series Modems
2-2 November 1996 3810-A2-GB30-20
496-13096-02
EIA-232-D
INTERFACE
NMS
DIAL/LEASED (3820)
PHONE/LEASED (3810)
AC POWER IN
ON/OFF
STATUS
INDICATORS
AC TRANSFORMER
LCD AND KEYPAD
DIAGNOSTIC
CONTROL
PANEL
SPEAKER
Figure 2-1. Model 3810 and 3820
3800 Series Modem Package
After opening the modem’
s package, check for damage
and verify that the following items are present:
• Manual and reference card
• Model 3810 or Model 3820 modem
• Power transformer
• One 6-position, 4-wire modular cord (Model 3810
and Model 3820)
• One 8-position, 8-wire modular cord (Model 3810
only)
• One ferrite choke and cable tie
• Fax software and documentation (if fax option
installed)
If any hardware components are damaged, notify your
sales or service representative. Refer to page A in the
front of this document for contact information.
Model 3810 and 3820 Installation
2-33810-A2-GB30-20 November 1996
Customer-Supplied Equipment
The following customer
-supplied equipment is
required to complete a data communications system using
either the Model 3810 or Model 3820 modem:
• A DTE with an available EIA-232-D serial port.
• A standard EIA-232-D male-to-female cable with a
male DB-25-S connector at one end to attach to the
modem.
• One of the following modular dial or leased
network interfaces:
— RJ45S for dial programmable applications
— RJ1
1C for dial permissive applications
— An 8-position to 6-position crossover cable for
JM8 leased-line applications only
The following customer
-supplied equipment is
required for the installation of a Model 3811 modem:
• A COMSPHERE 3000 Series Carrier.
• A male-to-female 50-pin mass termination cable.
One Network Interface Module (NIM) for modems
installed in Slots 1–8 and one NIM for modems
installed in Slots 9–16 (required for dial-line
applications).
• One of the following modular or 50-pin dial or
leased network interfaces:
— RJ11C for single line dial permissive
applications
— RJ45S for single line dial programmable
applications
— RJ21X for multiple line dial permissive
applications
— RJ27X for multiple line programmable
applications
— 66 punchdown block or other demarcation
device
• One 6-position to 6-position modular cord (required
for network management applications).
• A Shared Diagnostic Unit (SDU) (required for
network management applications).
If the modem is to be managed by a network
management system, a Shared Diagnostic Unit (SDU)
must be supplied and properly connected to the network
management controller. For proper network management
connection to the SDU, refer to the COMSPHERE
6700 Series Network Management System User
’
s Guide
.
For installation of the 3000 Series Carrier into a
cabinet, refer to the
COMSPHERE 3000 Series Carrier
,
Installation Manual.
Model 3810 or Model 3820
Modem Installation
Before
installing your standalone modem, make sure
your installation site is clean and well-ventilated. Allow
space around the modem for installing cables and
telephone cords, and make sure the modem is located
within reach of the ac power outlet. The distance between
your modem and DTE should be minimized if DTE data
rates exceed 19,200 bps. Also, low capacitance cables
may be necessary for speeds greater than 19,200 bps or
distances greater than 50 feet.
The rear panel of both the Model 3810 and Model 3820
modems have the following switches and connectors (see
Figures 2-2 and 2-3 which appear later in this chapter):
• An ON/Off power switch.
• A 5-pin DIN type power receptacle for ac power
transformer.
• An 8-pin modular keyed jack for 4-wire/2-wire
leased lines or external telephone set on the
Model 3810. On the Model 3820, this jack is for
external telephone set use only
.
• An 8-pin modular keyed jack for dial (Public
Switched Telephone Network, or PSTN) lines on
the Model 3810. On the Model 3820, this jack is for
dial or 2-wire leased lines.
• A 4-pin modular jack for Network Management
System (NMS) connection for future release.
• A 25-pin DB-25-S receptacle for DTE interface.
COMSPHERE 3800 Series Modems
2-4 November 1996 3810-A2-GB30-20
Connecting Model 3810 and Model 3820
Modems with Supplied Cables
Figure 2-2 and Figure 2-3 show how Model 3810 and
Model 3820 modems are connected to certain TELCO
jack types using the supplied cables. For other TELCO
connections, refer to Appendix E.
DTE Connection
Use the following procedures to connect the
EIA-232-D cable and ferrite choke from the modem to the
DTE:
1.
Make sure the modem’
s rear panel power switch is
Off.
2. Connect the DB-25-P (male) connector on the
cable to the DB-25-S (female) connector labeled
DTE (Figures 2-2 and 2-3) on the modem’s rear
panel. Use a small screwdriver to tighten the cable
to the modem.
3. Connect the DB-25-P connector on the cable to
the DB-25-S connector on the DTE. Use a small
screwdriver to tighten the cable to the DTE.
Figure 2-2. Model 3810 Rear Panel
Model 3810 and 3820 Installation
2-53810-A2-GB30-20 November 1996
To
ensure compliance with FCC Part 15 Regulations, a
ferrite choke must be installed on the EIA-232-D interface
cable.
1. Open the ferrite choke and place it around the
DTE cable as close as possible to the connector
attached to the modem.
2.
Close the two halves around the cable and snap
the ferrite choke shut, pressing down on the plastic
latch to secure it.
3. Install a cable tie behind the ferrite choke to
prevent it from sliding along the cable.
Figure 2-3. Model 3820 Rear Panel
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Paradyne 3810 User manual

Category
Modems
Type
User manual
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