HP Pavilion 15-aw100 Notebook PC User guide

Category
Notebooks
Type
User guide
HP Pavilion Notebook PC
Maintenance and Service Guide
© Copyright 2016 HP Development Company,
L.P.
Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel is a trademark of Intel Corporation in the
U.S. and other countries. Windows is either a
registered trademark or trademark of
Microsoft Corporation in the United States
and/or other countries.
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows functionality. See
http://www.microsoft.com for details.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: April 2016
Document Part Number: 854538-001
Important Notice about Customer Self-Repair Parts
CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an
authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair
parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for
authorized service provider parts," can damage the computer or void your warranty.
iii
iv Important Notice about Customer Self-Repair Parts
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
v
vi Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identication .................................................................................................................. 5
Right side ............................................................................................................................................................... 5
Left side ................................................................................................................................................................. 6
Display .................................................................................................................................................................... 7
Top .......................................................................................................................................................................... 8
TouchPad ............................................................................................................................................. 8
Lights ................................................................................................................................................... 9
Button and speakers ......................................................................................................................... 10
Keys ................................................................................................................................................... 11
Using the action keys ........................................................................................................................ 11
Bottom ................................................................................................................................................................. 12
Rear ...................................................................................................................................................................... 13
Locating system information .............................................................................................................................. 13
3 Illustrated parts catalog .............................................................................................................................. 15
Computer major components .............................................................................................................................. 15
Display assembly subcomponents ...................................................................................................................... 18
Miscellaneous parts ............................................................................................................................................. 19
4 Removal and replacement procedures preliminary requirements .................................................................... 21
Tools required ...................................................................................................................................................... 21
Service considerations ......................................................................................................................................... 21
Plastic parts ....................................................................................................................................... 21
Cables and connectors ...................................................................................................................... 22
Drive handling ................................................................................................................................... 22
Grounding guidelines ........................................................................................................................................... 23
Electrostatic discharge damage ........................................................................................................ 23
Packaging and transporting guidelines .......................................................................... 24
Workstation guidelines ................................................................................................... 24
Equipment guidelines ..................................................................................................... 25
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 26
Component replacement procedures .................................................................................................................. 26
Optical drive (select products only) .................................................................................................. 26
vii
6 Removal and replacement procedures for authorized service provider parts .................................................... 28
Component replacement procedures .................................................................................................................. 28
Base enclosure .................................................................................................................................. 28
Battery ............................................................................................................................................... 30
Hard drive .......................................................................................................................................... 31
SSD (M.2) ........................................................................................................................................... 33
Memory .............................................................................................................................................. 34
WLAN module .................................................................................................................................... 37
Display assembly ............................................................................................................................... 39
Fan ..................................................................................................................................................... 41
Heat sink ............................................................................................................................................ 43
I/O board ............................................................................................................................................ 45
Power button board .......................................................................................................................... 46
System board .................................................................................................................................... 48
SD card reader ................................................................................................................................... 50
Speakers ............................................................................................................................................ 53
Power connector ............................................................................................................................... 54
TouchPad ........................................................................................................................................... 55
Display panel ..................................................................................................................................... 59
Webcam ............................................................................................................................................. 63
WLAN antenna ................................................................................................................................... 65
7 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 67
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 67
8 Backing up, restoring, and recovering ........................................................................................................... 69
Creating recovery media and backups ................................................................................................................ 69
Creating HP Recovery media (select products only) ......................................................................... 69
Using Windows tools ........................................................................................................................................... 70
Restore and recovery ........................................................................................................................................... 71
Recovering using HP Recovery Manager ........................................................................................... 71
What you need to know before you get started ............................................................. 71
Using the HP Recovery partition (select products only) ................................................. 72
Using HP Recovery media to recover .............................................................................. 72
Changing the computer boot order ................................................................................ 73
Removing the HP Recovery partition (select products only) ......................................... 74
9 Specications .............................................................................................................................................. 75
Computer specications ...................................................................................................................................... 75
viii
39.62 cm (15.6-in) display specications ........................................................................................................... 76
Hard drive specications ..................................................................................................................................... 76
Solid-state drive specications ........................................................................................................................... 77
DVD±RW SuperMulti DL Drive specications ....................................................................................................... 78
10 Power cord set requirements ...................................................................................................................... 79
Requirements for all countries ............................................................................................................................ 79
Requirements for specic countries and regions ................................................................................................ 79
11 Recycling .................................................................................................................................................. 81
Index ............................................................................................................................................................. 82
ix
x
1 Product description
Category Description
Product Name HP Pavilion Notebook PC
Processors AMD Bristol Ridge
AMD Quad-Core A-Series Accelerated Processor (Bristol Ridge, BGA)
A12-9700P (2.5GHz, up to 3.4GHz), 1866 MHz/2 MB L2, Quad 15W
A10-9600P (2.4GHz, up to 3.3GHz), 1866 MHz/2 MB L2, Quad 15W
AMD Stoney Ridge
AMD A-Series Accelerated Processor (Stoney Ridge, BGA)
A9-9410 (2.9GHz, up to 3.5GHz), 1866 MHz/1 MB L2, Dual 15W
A6-9210 (2.4 GHz, up to 2.8 GHz), 1866 MHz/1 MB L2, Dual 15W
Chipset AMD Integrated SOC FCH (Bristol Ridge) printed/laser etched service tag on D cover/xxx (internal service label
required) (Stoney Ridge)
Graphics Internal graphics:
AMD Radeon™ R7 Graphics (Bristol Ridge A12)
AMD Radeon™ R5 Graphics (Bristol Ridge A10/Stoney Ridge A9)
AMD Radeon™ R4 Graphics (Stoney Ridge A6)
Switchable discrete graphics:
AMD Radeon™ R7 M440 R16M-M1-70 (Meso Pro DDR3) with up to 2048MB of dedicated video memory
(256Mx16 DDR3 900MHz x 4 PCs, 1GHz bridge to 900MHz), TDP 25W
AMD Radeon™R7 M440 R16M-M1-70 (Meso Pro DDR3) with up to 4096MB of dedicated video memory
(512Mx16 DDR3 900MHz x 4 PCs, 1GHz bridge to 900MHz), TDP 25W (Bristol Ridge only)
Support HD Decode, DX12, and HDMI
Support PX7
Support dynamic switching
Support Freesync technology
Support Dual Graphics
AMD Radeon™R6 M445DX Dual Graphics
Panel 16:9 Ultra Wide Aspect Ratio
15.6" HD WLED BrightView (1366x768) slim-at (3.2mm) SVA, eDP, 220 nits
15.6" HD WLED BrightView (1366x768) slim-at (3.2mm) SVA, eDP, TOP, 200 nits
15.6" FHD WLED AntiGlare (1920x1080) slim-at (3.2mm) SVA, eDP, Special Deal, 220 nits
15.6" FHD WLED BrightView (1920x1080) slim-at (3.2mm) UWVA, eDP, 250nits, bridged to 220nits FHD UWVA
panel
15.6" FHD WLED BrightView (1920x1080) slim-at (3.2mm) UWVA, eDP, TOP, 220 nits
Touch solution with bezel, multitouch enabled
1
Category Description
Support eDP 1.4
Memory Two SODIMM slots - customer non-accessible/non-upgradeable
DDR4-1866 Dual Channel Support (Bristol Ridge)
DDR4-1866 Single Channel Support (Stoney Ridge)
DDR4-2400 SO-DIMM Support
Supports up to 16GB max system memory
4096MB (4096MB x 1)
6144MB (2048MB x 1 + 4096MB x 1)
8192MB (4096MB x 2)
8192MB (8192MB x 1)
12288MB (8192MB +4096MB)
16384MB (8192MB x 2)
Hard drive Supports all 7mm/9.5mm, SATA 2.5" HDDs
Accelerometer / HDD protection support
M.2 SATA congurations (Value)
128GB Value SSD
256GB Value SSD
Single HDD congurations
500GB (5400) 7.2mm
1TB (5400) 9.5mm
2TB (5400) 9.5mm
SSHD congurations
1TB 5400RPM 9.5mm SSHD w/8GB NAND
Optical drive (select
models only)
9.0mm tray load - SATA - Fixed (not modular)
DVD+/-RW Double-Layer SuperMulti
Support Zero-Power ODD
Support M-disc
Webcam and
Microphone
HP Wide Vision HD: HD camera - indicator LED, USB2.0, BSI sensor, f2.0, 88° WFOV
720p by 30 frames per second
Dual array Digital Microphones w/ appropriate software - beam forming, echo cancellation, noise suppression
Support Smart Amp
Enable HP Noise Cancellation
Audio B&O Play
Dual Speakers
Ethernet Integrated 10/100 NIC
Sensors Accelerometer
2 Chapter 1 Product description
Category Description
Wireless Integrated Wireless options with single antenna (M.2/PCIe)
Realtek RTL8723BE-VB 802.11b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter
Broadcom BCM43142 802.11 b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter
Integrated Wireless options with dual antennas (M.2/PCIe):
Intel Dual Band Wireless-AC 3165 802.11 ac 1x1 WiFi + BT 4.2 Combo Adapter
Compatible with Miracast-certied devices
External media
cards
HP Multi-Format Digital Media Card Reader
Support SD/SDHC/SDXC
Push-Push Insertion/Removal
Internal card
expansion
One M.2 slot for WLAN
One M.2 slot for SSD
Ports Video Ports on Unit:
Hot Plug / Unplug and auto detect for correct output to wide-aspect vs. standard aspect video
(auto adjust panel resolution to t embedded panel and external monitor connected)
HDMI v1.4 supporting: up to 1920x1080 @ 60Hz
Headphone / Line out
Microphone input
USB 2.0 Ports on Unit:
1 (left side)
USB 3.0 Ports on Unit:
2 (1 on the left side ; 1 on the other)
USB 2.0/3.0 Allocation:
3 for the unit
1 for Camera
1 for WLAN + BT Combo
1 for HMC
RJ-45 / Ethernet
AC Smart Pin adapter plug
Keyboard/pointing
devices
Full Size Textured island-style Keyboard with numeric key pad in Ash Silver nish
Full Size Standard 3 Coat Paint island-style backlit Keyboard with numeric keypad in Ash Silver nish
Full Size Textured island-style Keyboard with numeric key pad in Winter White nish
Full Size Backlit 3 Coat paint island-style Keyboard with numeric key pad in Winter White nish
Clickpad Requirements:
Clickpad with image sensor
Multitouch gestures enabled
Support Modern Trackpad Gestures
3
Category Description
Taps enabled as default
Power
requirements
Batteries:
2 cell prismatic battery - 41Whr (5360mAh)
Supports battery fast charge (90min, 90% charge)
AC Adapters:
45W (Cupid)
65W (Hera)
65W Slim Travel Adapter (Smart-Pin)
1M length power cord
Security TPM 2.0
Kensington Security Lock
Operating system Preinstalled:
Windows 10 Professional
Windows 10
For Developed Market (ML):
Windows 10 Home ML
Windows 10 Home High End ML
For Emerging Market (EM/SL):
Windows 10 Home Value NB
SEAP Windows 10 Home Value Notebook
Windows 10 Home EM/SL
Windows 10 Home High End EM/SL/China
SEAP Windows 10 Home Single Language Edition
SEAP Windows 10 Home High End
CPPP Windows 10 Home China Language Edition
FreeDOS 2.0
Serviceability End user replaceable parts:
Optical drive (select products only)
AC adapter
Raw Panel Replacement
4 Chapter 1 Product description
2 External component identication
Right side
Description
(1) Memory card reader (select products only) Reads optional memory cards that enable you to store,
manage, share, or access information.
To insert a card:
1.
Hold the card label-side up, with connectors facing the
computer.
2.
Insert the card into the memory card reader, and then
press in on the card until it is rmly seated.
To remove a card:
Press in on the card, and then remove it from the
memory card reader.
(2) Drive light (select products only)
Blinking white: The hard drive is being accessed.
Amber: HP 3D DriveGuard has temporarily parked the
hard drive (select products only).
(3) USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub.
(4) HDMI port Connects an optional video or audio device, such as a high-
denition television, any compatible digital or audio
component, or a high-speed High Denition Multimedia
Interface (HDMI) device.
(5) RJ-45 (network) jack/status lights Connects a network cable.
White: The network is connected.
Amber: Activity is occurring on the network.
(6) Power connector Connects an AC adapter.
(7) AC adapter and battery light
White: The AC adapter is connected and the battery is
fully charged.
Blinking white: The AC adapter is disconnected and the
battery has reached a low battery level.
Right side 5
Description
Amber: The AC adapter is connected and the battery is
charging.
O: The battery is not charging.
Left side
Description
(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent,
but it may not prevent the computer from being mishandled or
stolen.
(2) USB 2.0 port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub.
(3) USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub.
(4) Audio-out (headphone)/Audio-in (microphone)
combo jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects
an optional headset microphone. This jack does not support
optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices.
To access this guide:
Select the Start button, select All apps, select HP Help
and Support, and then select HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
(5) Optical drive (select products only) Depending on your computer, reads an optical disc or reads
and writes to an optical disc.
NOTE: For disc compatibility information, type help in the
taskbar search box, select Help and Support, and then type
disc compatibility in the search box.
(6) Optical drive eject button (select products
only)
Releases the optical drive disc tray.
6 Chapter 2 External component identication
Display
Component Description
(1) Internal microphones Record sound.
(2) Camera light On: The camera is in use.
(3) Camera Allows you to video chat, record video, or record still images. Some
also provide HD (high-denition) or 3D capability, apps for gaming,
or facial recognition software like Windows Hello. For details about
using Windows Hello, see “Securing your computer and information”.
To use your camera:
Type camera in the taskbar search box, and then select
Camera.
On select products, type Intel RealSense in the taskbar search
box to explore additional features, demos, and apps.
(4) WLAN antennas* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation.
Display 7
Top
TouchPad
Component Description
(1) TouchPad zone Reads your nger gestures to move the pointer or activate items
on the screen.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
8 Chapter 2 External component identication
Lights
Component Description
(1) Power light
On: The computer is on.
Blinking: The computer is in the Sleep state, a power-
saving state. The computer shuts o power to the display
and other unneeded components.
O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
(2) Caps lock light On: Caps lock is on, which switches the key input to all capital
letters.
(3) Mute light
Amber: Computer sound is o.
O: Computer sound is on.
Top 9
Button and speakers
Component Description
(1) Power button
When the computer is o, press the button to turn on the
computer.
When the computer is on, press the button briey to
initiate Sleep.
When the computer is in the Sleep state, press the button
briey to exit Sleep.
When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button results
in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button
down for at least 5 seconds to turn o the computer.
To learn more about your power settings, see your power
options.
Type power in the taskbar search box, and then select
Power and sleep settings.
or –
Right-click the Start button, and then select Power
Options.
(2) Speakers Produce sound.
10 Chapter 2 External component identication
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HP Pavilion 15-aw100 Notebook PC User guide

Category
Notebooks
Type
User guide

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