Grandstream Networks, Inc. GXW410x User Manual Page 5 of 32
Firmware Version 1.4.1.5 Last Updated: 5/2014
WELCOME
Thank you for purchasing the Grandstream GXW410x IP Analog FXO Gateway. The GXW410x is a cost
effective, easy to use and easy to configure IP communications solution for any business. The GXW410x
supports popular voice codecs and is designed for full SIP compatibility and interoperability with 3
rd
party
SIP providers, thus enabling you to fully leverage the benefits of VoIP technology, integrate a traditional
phone system into a VoIP network, and efficiently manage communication costs.
This manual will help you learn how to operate and manage your GXW FXO Analog IP Gateway and
make the best use of its many upgraded features including simple and quick installation, multi-party
conferencing, etc. This IP Analog Gateway is very easy to manage and scalable, specifically designed to
be an easy to use and affordable VoIP solution for the small – medium business or enterprise. Enable the
video surveillance port to give piece of mind while you are away from your business.
GATEWAY GXW410X OVERVIEW
The GXW410x offers an easy to manage, feature rich feature IP communications solution for any small
business or businesses with virtual and/or branch locations who want to leverage their broadband
network and/or add new IP Technology to their current phone system. The Grandstream Enterprise
Analog VoIP Gateway GXW410x series converts SIP/RTP IP calls to traditional PSTN calls and vice
versa. There are two models - the GXW4104 and GXW4108, which have either 4 or 8 FXO ports
respectively. The installation is the same for either model.
SAFETY COMPLIANCES
The GXW410x is compliant with various safety standards including FCC/CE. Its power adaptor is
compliant with UL standard. Warning: use only the power adapter included in the GXW410x package.
Using an alternative power adapter may permanently damage the unit.
Caution: GXW410x is designed and recommended for indoor use only to avoid possible damage caused
by over-voltage or over current situations. Not respecting this recommendation may cause a system lock
which will require user to perform a power cycle of the unit.
WARRANTY
Grandstream has a reseller agreement with our reseller customer. End users should contact the company
from whom you purchased the product for replacement, repair or refund.
If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service
Representative for a RMA (Return Materials Authorization) number. Grandstream reserves the right to
remedy warranty policy without prior notification.
Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation
of this product in any way other than as detailed by this User Manual, could void your manufacturer
warranty.
• This document is contains links to Grandstream GUI Interfaces. Please download the GUI
examples
http://www.grandstream.com/products/gxw_series/gxw410x/documents/gxw410x_gui.zip
for your reference.
• This document is subject to change without notice. The latest electronic version of this user
manual is available on our website:
http://www.grandstream.com/products/gxw_series/gxw410x/documents/gxw410x_usermanual_englis
h.pdf
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.