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PowerEdge R740xd2

Dell PowerEdge R740xd2 Owner's manual

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Dell EMC PowerEdge R740xd2
Installation and Service Manual
Regulatory Model: E56S Series
Regulatory Type: E56S001
July 2020
Rev. A07
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2017 - 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.
Chapter 1: About this document....................................................................................................... 8
Chapter 2: Dell EMC PowerEdge R740xd2 system overview............................................................... 9
Front view of the system..................................................................................................................................................... 9
Control panels.................................................................................................................................................................10
Rear view of the system..................................................................................................................................................... 10
Inside the system..................................................................................................................................................................12
Locating the information tag of your system................................................................................................................... 14
System Information Label................................................................................................................................................... 15
Chapter 3: Initial system setup and configuration.............................................................................18
Setting up your system........................................................................................................................................................18
iDRAC configuration............................................................................................................................................................ 18
Options to set up iDRAC IP address............................................................................................................................18
Log in to iDRAC.............................................................................................................................................................. 19
Options to install the operating system.............................................................................................................................19
Methods to download firmware and drivers...............................................................................................................19
Downloading drivers and firmware..............................................................................................................................20
Chapter 4: Pre-operating system management applications.............................................................. 21
Options to manage the pre-operating system applications............................................................................................21
System Setup....................................................................................................................................................................... 21
Viewing System Setup...................................................................................................................................................21
System Setup details.....................................................................................................................................................22
System BIOS.................................................................................................................................................................. 22
iDRAC Settings utility....................................................................................................................................................42
Device Settings..............................................................................................................................................................43
Dell Lifecycle Controller...................................................................................................................................................... 43
Embedded system management................................................................................................................................. 43
Boot Manager...................................................................................................................................................................... 43
Viewing Boot Manager..................................................................................................................................................43
Boot Manager main menu............................................................................................................................................ 43
One-shot UEFI boot menu........................................................................................................................................... 44
System Utilities.............................................................................................................................................................. 44
PXE boot.............................................................................................................................................................................. 44
Chapter 5: Installing and removing system components................................................................... 45
Safety instructions.............................................................................................................................................................. 45
Before working inside your system................................................................................................................................... 46
After working inside your system......................................................................................................................................46
Recommended tools........................................................................................................................................................... 46
Front bezel............................................................................................................................................................................47
Removing the front bezel............................................................................................................................................. 47
Installing the front bezel................................................................................................................................................47
Contents
Contents 3
System cover....................................................................................................................................................................... 48
Removing the system cover........................................................................................................................................ 48
Installing the system cover...........................................................................................................................................49
Air shroud.............................................................................................................................................................................. 51
Removing the air shroud............................................................................................................................................... 51
Installing the air shroud.................................................................................................................................................52
Internal PERC riser..............................................................................................................................................................54
Removing the internal PERC riser...............................................................................................................................54
Installing the internal PERC riser................................................................................................................................. 55
Removing the PERC card from the internal PERC riser.......................................................................................... 57
Installing PERC card into the internal PERC riser..................................................................................................... 58
Cooling fans......................................................................................................................................................................... 59
Removing the cooling fan.............................................................................................................................................59
Installing cooling fan.......................................................................................................................................................61
Intrusion switch....................................................................................................................................................................63
Removing the intrusion switch.................................................................................................................................... 63
Installing the intrusion switch.......................................................................................................................................64
Drive bay...............................................................................................................................................................................65
Opening the drive bays.................................................................................................................................................65
Closing the drive bays...................................................................................................................................................66
Drives.................................................................................................................................................................................... 66
Removing a drive blank.................................................................................................................................................66
Installing a drive blank....................................................................................................................................................67
Removing a drive carrier...............................................................................................................................................68
Removing the drive from the drive carrier.................................................................................................................69
Installing a drive carrier................................................................................................................................................. 69
Installing a drive into the drive carrier......................................................................................................................... 70
Removing a 2.5-inch drive from a 3.5-inch drive adapter.........................................................................................71
Installing a 2.5-inch drive into a 3.5-inch drive adapter............................................................................................72
Removing a 3.5-inch drive adapter from a 3.5-inch drive carrier............................................................................73
Installing a 3.5-inch drive adapter into the 3.5-inch drive carrier............................................................................74
Drive backplane bracket..................................................................................................................................................... 75
Removing the drive bay 1 backplane bracket.............................................................................................................75
Installing the drive bay 1 backplane bracket............................................................................................................... 76
Removing the drive bay 2 backplane brackets.......................................................................................................... 77
Installing the drive bay 2 backplane brackets.............................................................................................................78
Bay intrusion switch............................................................................................................................................................ 79
Removing bay intrusion switch.................................................................................................................................... 79
Installing bay intrusion switch...................................................................................................................................... 80
Rear drive cage.....................................................................................................................................................................81
Removing the rear drive cage.......................................................................................................................................81
Installing the rear drive cage........................................................................................................................................ 82
Drive backplane....................................................................................................................................................................83
Drive backplane guidelines............................................................................................................................................83
Removing the drive bay 1 backplane...........................................................................................................................84
Installing the drive bay 1 backplane............................................................................................................................. 85
Removing the drive bay 2 backplane.......................................................................................................................... 86
Installing the drive bay 2 backplane.............................................................................................................................88
Removing the rear drive backplane.............................................................................................................................89
Installing the rear drive backplane...............................................................................................................................90
4
Contents
Cable routing.........................................................................................................................................................................91
System memory...................................................................................................................................................................92
System memory guidelines...........................................................................................................................................92
General memory module installation guidelines......................................................................................................... 93
Mode-specific guidelines.............................................................................................................................................. 94
Removing a memory module........................................................................................................................................96
Installing a memory module.......................................................................................................................................... 97
Processor and heat sink..................................................................................................................................................... 98
Removing a processor and heat sink module.............................................................................................................98
Removing the processor ..............................................................................................................................................99
Installing the processor................................................................................................................................................ 101
Installing a processor and heat sink module..............................................................................................................103
Expansion cards and expansion card risers.................................................................................................................... 105
Expansion card installation guidelines........................................................................................................................105
Removing expansion card from the system board.................................................................................................. 107
Removing expansion card from the expansion card riser.......................................................................................109
Installing expansion card into the expansion card riser............................................................................................ 113
Installing expansion card on the system board......................................................................................................... 116
Removing an expansion card riser.............................................................................................................................. 118
Installing an expansion card riser.................................................................................................................................121
M.2 SSD module.................................................................................................................................................................123
Removing the M.2 SSD module................................................................................................................................. 123
Installing the M.2 SSD module....................................................................................................................................124
Optional IDSDM / vFlash module.................................................................................................................................... 125
Removing the IDSDM/vFlash module.......................................................................................................................125
Installing IDSDM/vFlash module................................................................................................................................ 126
Removing the MicroSD card.......................................................................................................................................127
Installing the MicroSD card.........................................................................................................................................128
LOM riser card....................................................................................................................................................................129
Removing the LOM riser card.................................................................................................................................... 129
Installing the LOM riser card.......................................................................................................................................130
System battery ...................................................................................................................................................................131
Replacing the system battery......................................................................................................................................131
Optional internal USB memory key..................................................................................................................................133
Replacing the optional internal USB memory key.................................................................................................... 133
Power supply units.............................................................................................................................................................134
Hot spare feature.........................................................................................................................................................134
Removing a power supply unit blank......................................................................................................................... 134
Installing a power supply unit blank............................................................................................................................135
Removing a power supply unit................................................................................................................................... 135
Installing a power supply unit......................................................................................................................................136
Removing a DC power supply unit............................................................................................................................. 137
Installing DC power supply unit.................................................................................................................................. 138
Power interposer board.....................................................................................................................................................138
Removing power interposer board.............................................................................................................................138
Installing power interposer board...............................................................................................................................139
System board..................................................................................................................................................................... 140
Removing the system board.......................................................................................................................................140
Installing the system board......................................................................................................................................... 142
Trusted Platform Module..................................................................................................................................................144
Contents
5
Upgrading the Trusted Platform Module.................................................................................................................. 144
Initializing TPM for BitLocker users........................................................................................................................... 146
Initializing the TPM 1.2 for TXT users........................................................................................................................146
Initializing the TPM 2.0 for TXT users.......................................................................................................................146
Cable chain assembly.........................................................................................................................................................147
Removing cable chain assembly................................................................................................................................. 147
Installing the cable chain assembly............................................................................................................................ 150
Control panel...................................................................................................................................................................... 154
Removing the left control panel.................................................................................................................................154
Installing the left control panel................................................................................................................................... 155
Removing the right control panel...............................................................................................................................156
Installing the right control panel.................................................................................................................................158
Chapter 6: Jumpers and connectors ............................................................................................. 160
System board connectors.................................................................................................................................................160
System board jumper settings.......................................................................................................................................... 161
Disabling forgotten password...........................................................................................................................................162
Chapter 7: Technical specifications............................................................................................... 163
Chassis dimensions............................................................................................................................................................ 163
System weight....................................................................................................................................................................164
Processor specifications................................................................................................................................................... 164
Supported operating systems.......................................................................................................................................... 164
PSU specifications.............................................................................................................................................................164
Cooling fans specifications............................................................................................................................................... 165
System battery specifications..........................................................................................................................................165
PCIe Expansion card riser specifications........................................................................................................................ 165
Memory specifications...................................................................................................................................................... 166
Storage controller specifications..................................................................................................................................... 166
Drives...................................................................................................................................................................................167
Ports and connectors specifications............................................................................................................................... 167
USB ports specifications............................................................................................................................................. 167
NIC ports specifications.............................................................................................................................................. 167
Serial connector specifications...................................................................................................................................167
VGA ports specifications.............................................................................................................................................168
IDSDM module..............................................................................................................................................................168
Video specifications...........................................................................................................................................................168
Environmental specifications............................................................................................................................................168
Standard operating temperature................................................................................................................................170
Thermal restrictions..................................................................................................................................................... 170
Particulate and gaseous contamination specifications ............................................................................................171
Chapter 8: System diagnostics and indicator codes ........................................................................173
System health and system ID indicator codes................................................................................................................173
iDRAC Direct LED indicator codes...................................................................................................................................174
NIC indicator codes............................................................................................................................................................174
Power supply unit indicator codes...................................................................................................................................175
Drive indicator codes......................................................................................................................................................... 177
System diagnostics............................................................................................................................................................ 177
6
Contents
Dell Embedded System Diagnostics...........................................................................................................................177
Chapter 9: Getting help................................................................................................................179
Recycling or End-of-Life service information.................................................................................................................179
Contacting Dell................................................................................................................................................................... 179
Accessing system information by using QRL................................................................................................................. 179
Quick Resource Locator for Dell EMC PowerEdge R740xd2 system...................................................................180
Receiving automated support with SupportAssist .......................................................................................................180
Chapter 10: Documentation resources............................................................................................181
Contents 7
About this document
This document provides an overview about the system, information about installing and replacing components, technical specifications,
diagnostic tools, and guidelines to be followed while installing certain components.
1
8 About this document
Dell EMC PowerEdge R740xd2 system
overview
The Dell EMC PowerEdge R740xd2 system is a 2U rack server that supports up to:
• Two 2
nd
generation Intel Xeon Scalable Processor
• 16 DIMM slots
• Two redundant power supply units
• 26 SAS, SATA, Nearline SAS hard drives or SSDs
For more information about supported drives, see the Drive specifications section.
NOTE: All instances of SAS, SATA hard drives, and SSDs are referred to as drives in this document, unless specified
otherwise.
Topics:
• Front view of the system
• Rear view of the system
• Inside the system
• Locating the information tag of your system
• System Information Label
Front view of the system
Figure 1. Front view of 24 x 3.5-inch drive system
1.
Left control panel 2. Drives (12)
3. Right control panel 4. Right release latch
5. Left release latch
2
Dell EMC PowerEdge R740xd2 system overview 9
Control panels
Left control panel
Figure 2. Left control panel view
1. System health and system ID indicator
2. Drive indicator
Right control panel
Figure 3. Right control panel view
1.
Power button 2. USB 2.0-compliant port
3. Micro USB 2.0-compliant port for iDRAC Direct 4. iDRAC LED indicator
NOTE: For more information on the ports, see the ports and connectors specifications section.
Rear view of the system
Figure 4. Back panel features of 2 x 3.5-inch (rear) drive system with low-profile risers
1.
Serial port 2. Drives (2)
10 Dell EMC PowerEdge R740xd2 system overview
3. Low-profile riser 1 (slot 2) 4. Low-profile riser 2 (slot 3)
5. Power supply unit (PSU 1) 6. Information tag
7. Power supply unit (PSU 2) 8. LOM ethernet port (2)
9. Ethernet port (Gb1) 10. Ethernet port (Gb2)
11. USB 3.0 port (2) 12. iDRAC9 dedicated network port
13. VGA port 14. System identification button
Figure 5. Back panel features of 2 x 3.5-inch (rear) drive system with full-height riser
1.
Serial port 2. Drive (2)
3. Full-height riser slot (slot 2) 4. Power supply unit (PSU 1)
5. Information tag 6. Power supply unit (PSU 2)
7. LOM ethernet port (2) 8. Ethernet port (Gb1)
9. Ethernet port (Gb2) 10. USB 3.0 port (2)
11. iDRAC9 dedicated network port 12. VGA port
13. System identification button
Figure 6. Back panel features of system with butterfly riser
1.
Serial port 2. Butterfly riser full-height (slot 2)
3. Butterfly riser low-profile (slot 3) 4. Low-profile PCIe expansion card (slot 4)
5. Low-profile PCIe expansion card (slot 5) 6. Low-profile PCIe expansion card (slot 6)
7. Power supply unit (PSU 1) 8. Information tag
9. Power supply unit (PSU 2) 10. LOM ethernet port (2)
11. Ethernet port (Gb1) 12. Ethernet port (Gb2)
13. USB 3.0 port (2) 14. iDRAC9 dedicated network port
15. VGA port 16. System identification button
Dell EMC PowerEdge R740xd2 system overview 11
Figure 7. Back panel features of system without risers
1. Serial port 2. Low-profile PCIe expansion card (slot 4)
3. Low-profile PCIe expansion card (slot 5) 4. Low-profile PCIe expansion card (slot 6)
5. Power supply unit (PSU 1) 6. Information tag
7. Power supply unit (PSU 2) 8. LOM ethernet port (2)
9. Ethernet port (Gb1) 10. Ethernet port (Gb2)
11. USB 3.0 port (2) 12. iDRAC9 dedicated network port
13. VGA port 14. System identification button
Inside the system
NOTE: Components that are hot swappable are marked orange and touch points on the components are marked blue.
12 Dell EMC PowerEdge R740xd2 system overview
Figure 8. Inside the system with butterfly riser
1.
Drive bay 1 2. Drive bay 2
3. Fans (6) 4. Memory module
5. Processor and heatsink module 1 6. Processor and heatsink module 2
7. System board 8. LOM riser card
9. Internal PERC riser 10. Air shroud
11. Butterfly riser
Dell EMC PowerEdge R740xd2 system overview 13
Figure 9. Inside the system with rear drive cage and full height riser
1.
Drive bay 1 2. Drive bay 2
3. Fan (6) 4. Memory module
5. Processor and heatsink module 1 6. Processor 2 dust cover
7. System board 8. 1 full height riser (or 2 low-profile risers)
9. Internal PERC riser 10. Drive cage (rear)
11. Air shroud (24 x 3.5 inch + 2 x 3.5 inch rear hard drive system)
Locating the information tag of your system
Your system is identified by a unique Express Service Code and Service Tag number. You can view the Express Service Code and Service
Tag by pulling out the information tag located on the rear of the system. Alternatively, the information may be on a sticker on the chassis
of the system. Alternatively, the information may be on the Mini Enterprise Service Tag (MEST) label on the chassis, on the rear of the
system. This information is used by Dell to route support calls to the appropriate personnel.
Figure 10. Locating the information tag of your system
1. Information tag (Top view)
2. iDRAC MAC address and iDRAC secure password label
3. Express Service Tag
14
Dell EMC PowerEdge R740xd2 system overview
4. QRL label
5. Information tag (back view)
System Information Label
Figure 11. PowerEdge R740xd2 – Service information
Dell EMC PowerEdge R740xd2 system overview
15
Figure 12. Memory information
Figure 13. OCP installation
Figure 14. Riser installation
Figure 15. Rear drive cage installation
16
Dell EMC PowerEdge R740xd2 system overview
Figure 16. Drive Bays Operation
Figure 17. Drive configuration and layout
Figure 18. System LED indicator and Express Service Tag
Dell EMC PowerEdge R740xd2 system overview
17
Initial system setup and configuration
Topics:
• Setting up your system
• iDRAC configuration
• Options to install the operating system
Setting up your system
Perform the following steps to set up your system:
Steps
1. Unpack the system.
2. Remove the shipping screws from the sides of the system, before installing it in the rack.
CAUTION: Do not attempt to lift the system by yourself to avoid potential injury. Do not apply uneven force to either
end of the system to prevent the chassis from distorting or bending. Keep the system parallel to the ground when
lifting and moving it.
3. Install the system into the rack. For more information about installing the system into the rack, see the Rail Installation Guide at
www.dell.com/poweredgemanuals.
4. Connect the peripherals to the system.
5. Connect the system to its electrical outlet.
6. Power on the system by pressing the power button or by using iDRAC.
7. Power on the attached peripherals.
For more information about setting up your system, see the Getting Started Guide that shipped with your system.
iDRAC configuration
The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the
overall availability of Dell systems. iDRAC alerts administrators about system issues and enables them to perform remote system
management. This reduces the need for physical access to the system.
Options to set up iDRAC IP address
To enable communication between your system and iDRAC, you must first configure the network settings based on your network
infrastructure.
NOTE: For static IP configuration, you must request for it at the time of purchase.
This option is set to DHCP by Default. You can set up the IP address by using one of the following interfaces:
Interfaces
Document/Section
iDRAC Settings
utility
Dell Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals
Dell Deployment
Toolkit
Dell Deployment Toolkit User’s Guide at www.dell.com/openmanagemanuals > OpenManage Deployment Toolkit
Dell Lifecycle
Controller
Dell Lifecycle Controller User’s Guide at www.dell.com/poweredgemanuals
iDRAC Direct See Dell Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals
3
18 Initial system setup and configuration
NOTE: To access iDRAC, ensure that you connect the ethernet cable to the iDRAC9 dedicated network port or use
iDRAC direct by using the USB cable. You can also access iDRAC through the shared LOM mode, if you have opted for a
system that has the shared LOM mode enabled.
Log in to iDRAC
You can log in to iDRAC as:
• iDRAC user
• Microsoft Active Directory user
• Lightweight Directory Access Protocol (LDAP) user
If you have opted for secure default access to iDRAC, you must use the iDRAC secure default password available on the system
Information tag. If you have not opted for secure default access to iDRAC, then use the default user name and password –root and
calvin. You can also log in by using your Single Sign-On or Smart Card.
NOTE: You must have the iDRAC credentials to log in to iDRAC.
NOTE: Ensure that you change the default username and password after setting up the iDRAC IP address.
NOTE: The Intel Quick Assist Technology (QAT) on the Dell EMC PowerEdge R740xd2 is supported with chipset
integration and is enabled through an optional license. The license files are enabled on the sleds through iDRAC.
For more information about drivers, documentation, and white papers on the Intel QAT, see https://01.org/intel-quickassist-technology.
For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's
Guide at www.dell.com/poweredgemanuals.
You can also access iDRAC by using RACADM. For more information, see the RACADM Command Line Interface Reference Guide at
www.dell.com/poweredgemanuals.
Options to install the operating system
If the system is shipped without an operating system, install a supported operating system by using one of the following resources:
Table 1. Resources to install the operating system
Resources Location
iDRAC www.dell.com/idracmanuals
Lifecycle Controller www.dell.com/idracmanuals > Lifecycle Controller
OpenManage Deployment Toolkit www.dell.com/openmanagemanuals > OpenManage Deployment
Toolkit
Dell certified VMware ESXi www.dell.com/virtualizationsolutions
Installation and How-to videos for supported operating systems on
PowerEdge systems
Supported Operating Systems for Dell EMC PowerEdge systems
Methods to download firmware and drivers
You can download the firmware and drivers by using any of the following methods:
Table 2. Firmware and drivers
Methods Location
From the Dell EMC support site www.dell.com/support/home
Using Dell Remote Access Controller Lifecycle Controller (iDRAC
with LC)
www.dell.com/idracmanuals
Using Dell Repository Manager (DRM) www.dell.com/openmanagemanuals > Repository Manager
Initial system setup and configuration 19
Table 2. Firmware and drivers (continued)
Methods Location
Using Dell OpenManage Essentials www.dell.com/openmanagemanuals > OpenManage Essentials
Using Dell OpenManage Enterprise www.dell.com/openmanagemanuals > OpenManage Enterprise
Using Dell Server Update Utility (SUU) www.dell.com/openmanagemanuals > Server Update Utility
Using Dell OpenManage Deployment Toolkit (DTK) www.dell.com/openmanagemanuals > OpenManage Deployment
Toolkit
Using iDRAC virtual media www.dell.com/idracmanuals
Downloading drivers and firmware
Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system.
Prerequisites
Ensure that you clear the web browser cache before downloading the drivers and firmware.
Steps
1. Go to www.dell.com/support/home.
2. In the Drivers & Downloads section, type the Service Tag of your system in the Enter a Service Tag or product ID box, and then
click Submit.
NOTE:
If you do not have the Service Tag, select Detect Product to allow the system to automatically detect the
Service Tag, or click View products, and navigate to your product.
3. Click Drivers & Downloads.
The drivers that are applicable to your system are displayed.
4. Download the drivers to a USB drive, CD, or DVD.
20
Initial system setup and configuration
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