Samsung SR20K9350WK User manual

Category
Robotic vacuum cleaners
Type
User manual

Samsung SR20K9350WK is a powerful and intelligent robot vacuum cleaner that offers a wide range of features to keep your home clean. It can be controlled remotely via the Samsung Smart Home app, allowing you to schedule cleaning sessions, adjust suction power, and monitor its status. The POWERbot also features a variety of cleaning modes, including Auto, Spot, and Edge, to suit different cleaning needs. With its advanced sensors and mapping technology, it can navigate around obstacles and clean even the most complex room layouts efficiently.

Samsung SR20K9350WK is a powerful and intelligent robot vacuum cleaner that offers a wide range of features to keep your home clean. It can be controlled remotely via the Samsung Smart Home app, allowing you to schedule cleaning sessions, adjust suction power, and monitor its status. The POWERbot also features a variety of cleaning modes, including Auto, Spot, and Edge, to suit different cleaning needs. With its advanced sensors and mapping technology, it can navigate around obstacles and clean even the most complex room layouts efficiently.

POWERbot
User manual
SR20K9350W
Series
• Beforeoperatingthisunit,pleasereadtheinstructionscarefully.
• Forindooruseonly.
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Contents
03
Safety information
08
Installation
Accessories/Installationnote
10
Charging
Automaticcharging/Recharging/Low
battery(Lo)
12
Installing the Virtual guard
PartnameoftheVirtualguard/Inserting
batteries
14
Using POWERbot
Selectingcleaningmode
16
Using the remote control
Power/Recharging/Start/Stop/Suction
power/Additionalfunction/Manualclean
mode&Directioncontrol/Pointcleaning
18
Name of each part
Top/Bottom/Displaypanel
19
Setting time/schedule
Settingthetime/Settingtheschedule
20
Cleaning and maintaining
Cleaningthedustbin/Cleaningthesensorsand
thecamera/CleaningthePetbrush/Cleaningthe
Drivingwheel
22
Samsung Smart Home App
Preparingthenetwork/UsingtheSamsungSmart
Homeapp
30
Notes and cautions
Charging/Inuse/Cleaningandmaintenance/About
battery/AbouttheIrDAsensor
32
Information codes
33
Troubleshooting
35
Open Source Announcement
35
Specifications
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Safety information
SAFETY INFORMATION
WARNING
• Beforeoperatingtheappliance,pleasereadthismanualthoroughlyandretainit
foryourreference.
WARNING
• Becausethesefollowingoperatinginstructionscovervariousmodels,the
characteristicsofyourvacuumcleanermaydifferslightlyfromthosedescribedin
thismanual.
CAUTION/WARNING SYMBOLS USED
WARNING
Indicates that a danger of death or serious injury exists.
CAUTION
Indicates that a risk of personal injury or material damage exists.
OTHER SYMBOLS USED
NOTE
Indicates that the following text contains additional important
information.
This Smart Robot vacuum supports from Samsung Smart Home.
More detailed information, please visit Samsung.com/Smarthome.
Indicates that a detachable supply unit.
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Safety information
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should be observed, including the
following:
READ ALL INSTRUCTIONS BEFORE USING YOUR POWERbot.
Unplug from outlet when not in use and before conducting maintenance.
WARNING: to reduce the risk of fire, electric shock, or injury:
GENERAL
•Useonlyasdescribedinthismanual.
•DonotoperatePOWERbotorCharger/dockingstationifithasbeendamagedinany
way.
•Ifthevacuumcleanerisnotworkingasitshould,hasbeendropped,damaged,left
outdoors,ordroppedinwater,returnittoacustomercarecenter.
•DonothandletheCharger/dockingstationorPOWERbotwithwethands.
•Useonlyondry,indoorsurfaces.
•Thisappliancecanbeusedbychildrenagedfrom8yearsandaboveandpersonswith
reducedphysical,sensoryormentalcapabilitiesorlackofexperienceandknowledge
iftheyhavebeengivensupervisionorinstructionconcerninguseoftheapplianceina
safewayandunderstandthehazardsinvolved.
•Childrenshallnotplaywiththeappliance.Cleaningandusermaintenanceshallnotbe
madebychildrenwithoutsupervision.
BATTERY Charger / docking station
•Donotmodifythepolarizedplugtofitanon-polarizedoutletorextensioncord.
•Donotuseoutdoorsoronwetsurfaces.
•UnplugtheCharger/dockingstationfromtheoutletwhennotinuseandbefore
servicing.
•UseonlytheCharger/dockingstationsuppliedbythemanufacturertorecharge.
•Donotusewithadamagedcordorplugoraloosepoweroutlet.
•Donotpullorcarrybythecord,usethecordasahandle,closethedooronthecord,
orpullthecordaroundsharpedgesorcorners.Keepthecordawayfromheated
surfaces.
•Donotuseextensioncordsoroutletswithinadequatecurrentcarryingcapacity.
•Donotunplugbypullingonthecord.Tounplug,grasptheplug,notthecord.
•Donotmutilateorincineratebatteriesastheywillexplodeathightemperatures.
•DonotattempttoopentheCharger/dockingstation.Repairsshouldonlybecarried
outbyaqualifiedcustomercarecenter.
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•DonotexposetheCharger/dockingstationtohightemperaturesorallowmoistureor
humidityofanykindtocomeintocontactwiththecharger/dockingstation.
POWERbot
•Donotpickuphardorsharpobjectssuchasglass,nails,screws,coins,andetc.
•Donotusewithoutafilterinplace.Whenservicingtheunit,neverputfingersorother
objectsintothefanchamberincasetheunitaccidentallyturnson.
•Donotputanyobjectsintoopenings.Donotusewithanyopeningsblocked;keep
openingsfreeofdust,lint,hair,andanythingthatmayreduceairflow.
•Donotpickuptoxicmaterials(chlorinebleach,ammonia,draincleaner,etc.).
•Donotpickupanythingthatisburningorsmoke,suchascigarettes,matches,orhot
ashes.
•Donotusetopickupflammableorcombustibleliquidssuchasgasoline,noruseon
areaswheretheymaybepresent.
•Locationswithcandlesordesklampsonthefloor.
•Locationswithunattendedfires(fireorembers).
•Locationswithdistilledalcohol,thinner,ashtrayswithburningcigarettes,etc.
•DonotusePOWERbotinanenclosedspacefilledwithvapoursgivenoffbyoilbased
paint,paintthinner,mothproofingsubstances,flammabledust,orotherexplosiveor
toxicvapours.
•Leaksfrombatterycellscanoccurunderextremeusageortemperatureconditions.
Iftheliquidgetsonskin,washquicklywithwater.Iftheliquidgetsintotheeyes,
flushthemimmediatelywithcleanwaterforaminimumof10minutes.Seekmedical
attention.
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WARNING
Power related
f Pleasepreventanyriskofelectricshockor
fire.
Donotdamagethepowercord.
Donotpullthepowercordtoohardortouch
thepowerplugwithwethands.
Donotuseapowersourceotherthan
100-240V~andalsodonotuseamultioutlet
tosupplypowertonumberofdevicesatthe
sametime.(Donotleavethecordcarelesslyon
thefloor.)
Donotuseadamagedpowerplug,powercord
orloosepoweroutlet.
f Cleandustoranyforeignmattersonthepin
andcontactpartofthepowerplug.
Thereisariskofelectricshockormalfunction.
WARNING
Before use
f DonotusePOWERbotnearcombustible
materials.
Placenearcandle,desktoplamps,fireplaceor
nearcombustiblematerialssuchasgasoline,
alcohol,thinnersetc.
f ThePOWERbotisintendedforhousehold
usethereforedonotuseitinanattic,
basement,storage,industrialbuilding,outof
indoorspace,placeswithmoisture(suchas
bathroom,laundry),onthetableorshelves.
ThePOWERbotcanbedamagedor
malfunction.
f InstalltheVirtualguardinfrontofdangerous
areas(suchasstairsorrailings)toprevent
damagingtheproductorgettinginjured.
Foryoursafety,alwayskeepthecliffsensor
clean.
f BesurePOWERbotdoesnotpassthroughor
touchanykindofliquids.
ThePOWERbotcanbeseverelydamagedand
itmaycontaminateotherareasifthewheels
passthroughliquid.
f Donotspillanyliquidsonthedockingstation.
Thereisariskoffireorelectricshock.
f Donotusethedockingstationforanything
otherthanitsintendedpurpose.
Thereisariskoffireorseveredamagetothe
dockingstation.
f Alwayskeepthecliffsensorcleanforyour
safety.
WARNING
In use
f Ifanyabnormalsounds,smellsorsmoke
comefromPOWERbot,immediatelyshut
offtheemergencyswitchatthebottomof
POWERbotandcontactaservicecenter.
WARNING
Cleaning and
maintenance
f Whenpowercordisdamaged,contacta
servicecentertogetitreplacedbycertified
repairman.
Thereisariskoffireorelectricshock.
f PleasecheckwithaSamsungElectronics
servicecenterwhenexchangingbatteries.
Usingbatteriesfromotherproductscancause
malfunction.
Safety information
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CAUTION
Before use
f InsertthedustbinbeforeusingPOWERbot.
f Openroomdoorsbeforecleaninginorder
tohaveallroomscleanedandinstalla
Virtualguardinfrontofentryway,balconies,
bathrooms,orotherareaswherePOWERbot
mayfall.
f Becarefulwiththefollowingsforproper
automaticrecharging.
Alwaysturnonthepowerofthedocking
station.
InstallthedockingstationwherePOWERbot
caneasilyfind.
Donotleaveanyobjectinfrontofthedocking
station.
f Wheninstallingthedockingstation,donot
leavethecordcarelesslyonthefloorsince
POWERbotmaygettangledbyit.
f DonotusePOWERbotonblackcolored
floors.
ThePOWERbotmaynotbeabletooperate
normally.
f DonotpickupPOWERbotbythedustbin
holder.
f Donotplaceanyobjectswithin0.5mtoboth
sidesand1mtothefrontofthedocking
station.
f Makesurethedockingstation'scharging
contactisnotdamagedorhaveanyforeign
mattersonit.
f Donotinstallthedockingstationinanarea
withadarkfloor.
Iftheflooraroundthedockingstationisdark,
rechargingishindered.
f Moveanyobstaclesthatmaydisturb
POWERbot'smovement(suchaschildren's
indoorswingorslides)beforecleaning.
CAUTION
In use
f UsingPOWERbotonthickcarpetmay
damagebothPOWERbotandthecarpet.
ThePOWERbotcannotpassovercarpetthatis
thickerthan1cm.
f DonotusePOWERbotontablesorother
highsurfaces.
Thereisariskofdamageifitfalls.
f ThePOWERbotmaybumpintochair,desk
legsthereforemovethemawayforfasterand
efficientcleaning.
f WhenPOWERbotisoperating,donotliftitup
orcarryittoanotherarea.
f DonotholdbydrivingwheelsofPOWERbot
whencarryingittoanotherarea.
f DonotputanyobjectsontopofPOWERbot
sinceitmaycausemalfunction.
f Removeanylargepapersorplasticbags
immediatelywhenusingPOWERbotsince
theymayblocktheintake.
f Donotaimtheredpointerdirectlyatpeople
oranimals.
CAUTION
Cleaning and
maintenance
f PreventanydamagetoPOWERbotby
complyingthefollowings.
DonotcleanPOWERbotbysprayingwater
directlyontoitorusebenzene,thinner,acetone
oralcoholtocleanit.
f DonotdisassembleorrepairPOWERbot.
Thisshouldonlybedonebyacertified
repairman.
f Alwayskeeptheobstaclesensorandcliff
sensorclean.
Ifforeignmatteraccumulates,sensorsmay
malfunction.
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1
Connect the
charger jack
to the docking
station
2
Connect the
power cord to
the charger
Whenusingthecharger,
thesidewiththesticker
attachedmustfacedown.
3
Connect the
power plug to
the outlet
Powerlamp(Red)willturn
on.
Installation
Power of the docking station must be on at all times.
DC-IN
DC-IN
Powerlamp(Red)
About1m
About0.5m
About0.5m
Installitinaplacewithoutobstacles
anddangeroffalling.
Do not install the docking station in a narrow
passage or near a door.
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Accessories
Remote control Batteries (AAA
type)
User manual Spare filter Cleaning brush
Docking station
Power cord
Charger Virtual guard
Installation note
Note
f Installthedockingstationinaplacewherethefloorandwallarelevel.
f Itisbesttoinstallthedockingstationalongthegrainofwoodenfloors.
f Iftheemergencyswitchisoff,POWERbotwillnotchargeevenifitisdockedonthedockingstation.
f Alwaysturnonthepowerofthedockingstation.
Ifpowerisnotsuppliedtothedockingstation,POWERbotcannotfinditandcannotautomatically
recharge.
IfPOWERbotisleftdetachedfromthedockingstation,thebatterywilldrainnaturally.
f IfPOWERbotisinenergy-savingmode,powerwillnotcomeoneveniftheemergencyswitchis
turnedoffandthenon.Pressandholdthe[Start/Stop]buttononPOWERbot.
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Charginglampduringcharging(green)
It takes approximately 240 minutes to
completely charge when charging for the
first time after purchase and can be used for
approximately 30 minutes in Max mode.
Charging
1
Turn on the
emergency switch
on the bottom
Youmustturnonthe
emergencyswitchtoturnon
POWERbot.
2
Manually charge
POWERbot by
placing it on the
docking station
Makesurechargepinsof
POWERbotandthedocking
stationisaligned.
3
Check the
charging status
”willturnon
accordingtocharging
progressand"FULL"will
turnonwhenchargingis
complete.
WARNING
• Ratedinputvoltageofthisproduct
is100-240V~.
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When the battery indicator blinks
during cleaning, POWERbot will
return to the docking station to
charge itself automatically.
Automatic charging
You may command POWERbot to
recharge at the docking station
while it is in cleaning process.
Recharging
Manually charge POWERbot by
placing it on the docking station.
Low battery (Lo)
Steps to take if recharging is not being executed
Check the installation status of the
docking station when:
fdockingstationislocatedinaplacewhere
POWERbotcannoteasilyaccess
fdistanceofthedockingstationandPOWERbotis
over5mapart
ItmaytakealongtimeforPOWERbottoreturnto
thedockingstationforrecharging
Manually charge POWERbot when:
fdockingstationislocatedinacorner
fbatteryisfullyexhausted
fPOWERbotisstuckbyobstacles(furnitureetc.)
fPOWERbotcan'tclimbthresholdneardocking
station(HeightofthethresholdthatPOWERbotcan
climb:about2.0cmandbelow)
fBatteryindicatorblinksand"Lo"isdisplayed
fPOWERbotissetonSpotcleanorManualclean
mode
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Installing the Virtual guard
Infrared ray from the Virtual guard will restrict POWERbot from approaching certain
area.
Virtualguard
1
Press the Power
button to turn it on
Powerlamp(Red)willblink.
2
Install the Virtual guard
where you want to restrict
POWERbot's entrance
Makesurethatdistancesensorisfacing
atthedesireddirectionyouwantto
createainvisiblebarrier(whichwillrestrict
POWERbot'sapproach).
The distance of virtual wall is 2.5 m at minimum and may differ
depending on surroundings and movement status of POWERbot.
Minimum 2.5 m
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Part name of the Virtual guard
Power button
Distance detection sensor
(Infrared ray sensor)
Power lamp
Poweron:Redlampblinks
Poweroff:Lampisoff
POWERbot detection sensor
Battery cover
Inserting batteries
BatteriesforVirtualguardmustbepurchasedseparately.
1
Open the battery cover
of the Virtual guard by
pressing the locking
tab and lift it up.
2
Insert the alkaline
batteries (D type)
as shown in the
illustration (check the
+, - polarity).
3
Insert the tip of the
cover into the slot and
push the other end to
close the battery cover.
Specification:typeD(LR20)batteries
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Using POWERbot
You must turn on the emergency switch before using POWERbot.
Turning the power on/off
Press the button for more than
3 second
Using Auto clean mode
ThePOWERbotmovesandcleansautomatically
untilitcleansentirespaceonce.
Stopcleaning:Pressthe button
Recharging
YoumaycommandPOWERbottorechargeatthe
dockingstationautomaticallywhileitisincleaning
process.
Using Spot clean mode
ThePOWERbotcleansalocalizedareaintensely.
WARNING
• WhenPOWERbotisnotusedfor
30minutes,itwillreturntothedocking
stationtochargeitselfautomatically.
Location recognizing function
fIfturningoffthePOWERbotandturningitback
on,thePOWERbotwillsearchthelocationthatit
stoppedpreviouslyandthencleantheareawhere
wasnotcleanedbefore.
Whenthelocationrecognizingfunctionoperates,
thePOWERbotsearchesthecurrentlocation.
Ifthesearchingisfailedmorethan3times,the
POWERbotwillstarttocleanfromthebeginning.
Note
f Startthecleaningagainattheareawithin1m
aroundwherethePOWERbotstopped.
Ifyoustartthecleaningattheareamorethan
1mfromwherethePOWERbotstopped,
itisdifficulttosearchthelocationandthe
POWERbotmaycleantheareawhereitalready
cleaned.
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Cleaning mode How to select Displayed icon
Auto clean
Spot clean
Spotcleanmodecanbeselectedonly
bypressingthisbuttononthemain
bodyofthePOWERbot.
Manual clean
Manualcleanmodecanbeselected
bythedirectioncontrolbuttonsofthe
remotecontrol.
Whencleaningisdonewithin15minutesinAutocleanmode,thePOWERbotwillrepeatcleaning
onemoretime.
WhendustintakeisdetectedinSpot/Manualcleanmode,suctionofthePOWERbotwillbecome
stronger.
IfthePOWERbotfailstoreturntothedockingstation,itwillbeturnedintotheenergy-savingmode.
Thenthedisplaypanelofthemainbodywillbeturnedoff.Press[Start/Stop]or[Power]buttonto
canceltheenergy-savingmode.
Chargingandcleaningtimescandifferaccordingtoconditionsofuse.
Cleaning method for each modes
About1.5m
About1.5m
Auto clean
Cleansautomaticallyuntilentire
spaceiscleanedonce.
Spot clean
Cleansalocalizedarea
intensely.Itcanbeusedto
cleanbreadorcookiecrumbs.
Manual clean
YoucanmovePOWERbotwith
theremotecontroltocleanthe
desiredspot.
Selecting cleaning mode
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Using the remote control
1 Power / Recharging / Start/Stop
Power
TurnPOWERbot'spoweron/off
Recharging
SelecttorechargePOWERbotatthedockingstation
automatically
Start/Stop
Selecttostartorstopcleaningprocess
2 Suction power
Max mode
Selecttocleanwiththestrongestsuctionpower
Normal mode
Selecttocleanwithmoderatesuctionpower
Quiet mode
Selecttocleanwithloweroperationnoise
3 Additional function
Sound
Eachtimeyoupressthisbutton,SoundEffectsMuteis
selectedinthissequence.
Smart control
Selecttoturnonoroffthesmartcontrol
Press[Sound]buttonfor3seconds..
Wi-Ficonnectionshouldbedonetocontrolthe
POWERbotusingSamsungSmartHomeapp.
Thepreviouslyselectedsettingwillnotchangeeveniftheemergencyswitchisturnedoffandthenon.
Inserting batteries
Openthebatterycoverbyliftingitup
whilepressingthelockingtaband
insertthebatteriesasshowninthe
illustration.Then,closethecoveruntil
itclicksintoplace.
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You can use the remote control to point and clean
the desired spot while the POWERbot is in cleaning
process.
Point the red light on the floor within 1 m around POWERbot's
location.
PressandholdthePointcleaningbuttontomovetheredlightto
thedesiredspot.ThePOWERbotwillfollowthelightwhilecleaning.
1 m
Operating distance of the remote control
Heightoftheremote
control
Operatingdistance
Height of the remote
control
1m 1.5m
Operating distance About2m About2.5m
5 Point cleaning
4 Manual clean mode & Direction
control
Selecttomoveforward
Selecttoturnleft
Selecttoturnright
Movingbackwardisnotavailable.
Referto
page19
1
1
2
4
3
5
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Name of each part
1
5
2
3
4
6
3
3
4
7
8
9
Top
1. Displaypanel
2. Dustbinholder
3. Remotecontrolsignalreceiver
4. Virtualguardsensor
5. Obstaclesensor
6. Dustbin
7. Camera
8. Dustbinhandle
9. Bumpersensor
1
4
2
6
5
5
4
7
4
8
9
3
Bottom
1. Chargepins
2. Petbrush
3. Petbrushcover
4. Cliffsensor
5. Roller
6. Batterycover
7. Petbrushcoverbutton
8. Drivingwheel
9. Emergencyswitch
13 149 121110
6
17
16
3
4
5
8
1
7
2
15
Display panel
1. Mute
2. InformationIndicator
3. Filterinspection
4. SmartControlOff/Onindicator
5. Wi-Fi
6. Batteryindicator
7. One-time/Dailyschedule
8. Numberdisplay
9. Spotcleanmode
10. Manualcleanmode
11. Quietmode
12. Normalmode
13. Maxmode
14. Dustsensor
15. Spotcleaningbutton
16. Start/Stopbutton
17. Rechargingbutton
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Setting time/schedule
Only Auto clean mode can be scheduled.
Setting the time
YoumustsetthecurrenttimebeforeusingtheOne-time/dailyschedule.
Start setting Select "Hour" Select "Minute"
Select "AM/PM"Setting complete
Skip to previous, next setting
Setting the schedule
Setting/cancellingtheschedulecanonlybedonewhilePOWERbotisdockedonthedockingstation.
Start setting Select "One-time" or
"Daily" schedule
Select "Hour"
Select "Minute"Select "AM/PM"Setting complete
Skip to previous, next setting
Cancelling during setup
fSettingwillbecanceledautomaticallywhenthere'snoinput
for7seconds
Cancelling One-time/Daily schedule
When both One-time/
Daily schedule is set
or or
Pressfor3sec. Selecttheschedule Cancelcomplete
When either one of
One-time or Daily
schedule is set
Pressfor3sec.
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Cleaning and maintaining
You must turn off the emergency switch before cleaning POWERbot.
Cleaning the dustbin
Cleanthedustbinwhenfilterinspectionindicator( )turnsonorifthere'stoomuchdustinthedustbin.
1
Remove the dustbin
2
Remove the dustbin
cover
3
Remove dust in the
dustbin and cyclone
unit
"Click"
4
Detach the cyclone unit
from the dustbin cover
then wash the dustbin
and the filter
5
Reassemble the
dustbin
6
Reinsert the dustbin
into the main body until
it clicks
Cleaning the sensors and the camera
Lightly wipe with soft cloth. Do not use water or cleaning solutions.
Camera
Frontsensor
window
Rearsensor
window
Cliffsensors
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Samsung SR20K9350WK User manual

Category
Robotic vacuum cleaners
Type
User manual

Samsung SR20K9350WK is a powerful and intelligent robot vacuum cleaner that offers a wide range of features to keep your home clean. It can be controlled remotely via the Samsung Smart Home app, allowing you to schedule cleaning sessions, adjust suction power, and monitor its status. The POWERbot also features a variety of cleaning modes, including Auto, Spot, and Edge, to suit different cleaning needs. With its advanced sensors and mapping technology, it can navigate around obstacles and clean even the most complex room layouts efficiently.

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