Canon VB-S800VE Owner's manual

BIE-7243-000

Before Reading

the Operation Guide

This notice describes new functions and specification

change with the latest firmware, and the latest

information such as changes to the "Operation Guide"

on P. ii to P. xvi.

"Before Reading the Operation Guide"

Checking and Updating the Firmware Version..................................................................P. ii

New Functions and Specification Changes..........................................................................P. iii

Information on Other Changes ....................................................................................................P. xiii

"Operation Guide".........................................................................................................................................P. 1

Notice on New Functions and Changes

Updating to the latest firmware enables new functions and

specification changes. For information on checking the firmware

version and updating the firmware, see the next page.

Operation Guide

For those already using this product

For the latest information of the firmware update,

please read P. ii to P. xvi.

For those using this product for the first time

Please read P. ii to P. xvi in conjunction with P. 1 and

onwards of the "Operation Guide".

ii

Use the Camera Management Tool to check and update the firmware version of the camera.

Download the latest firmware from the Canon website and update the firmware of the camera, as required.

For details on using the Camera Management Tool, please refer to "Camera Management Tool User Manual".

Latest Firmware Versions

* The difference between VB-H45 and VB-H45B, as well as VB-M44 and VB-M44B is the external color only.

The "Operation Guide" is written for firmware versions earlier than those indicated in the above table.

Please read the following pages for information on the new functions and specification changes of the latest firmware

version.

Checking and Updating the Firmware Version

Camera Model Firmware Version

VB-H45, VB-H45B*, VB-M44, VB-M44B*

1.1.x

VB-H730F Mk II

VB-S30D Mk II, VB- S31D Mk II

VB-S800D Mk II, VB-S900F Mk II

VB-S805D Mk II, VB-S905F Mk II

VB-S30VE, VB-S800VE, VB-S910F 1.1.x

VB-R13VE, VB-R13, VB-R11VE, VB-R11

1.2.x

VB-R12VE, VB-R10VE

VB-M50B

VB-H652LVE, VB-H651VE, VB-H651V

VB-M641VE, VB-M641V, VB-M640VE, VB-M640V

VB-H761LVE-H, VB-H761LVE, VB-H760VE

VB-H751LE-H, VB-H751LE

VB-M741LE-H, VB-M741LE, VB-M740E

iii

Target Models

The new functions and specification changes of the new firmware are indicated below.

Screenshots on this notice may differ from the actual screens, depending on the model you are using.

: Supported with the latest firmware : Already supported

New Functions and Specification Changes

Target Models

VB-H45, VB-M44

VB-H730F Mk II

VB-S30D Mk II

VB-S31D Mk II

VB-S800D Mk II

VB-S900F Mk II

VB-S805D Mk II

VB-S905F Mk II

VB-S30VE

VB-S800VE

VB-S910F

VB-R13VE, VB-R13

VB-R11VE, VB-R11

VB-R12VE, VB-R10VE

VB-M50B, VB-H652LVE

VB-H651VE, VB-H651V

VB-M641VE, VB-M641V

VB-M640VE, VB-M640V

VB-H761LVE-H, VB-H761LVE

VB-H760VE, VB-H751LE-H

VB-H751LE, VB-M741LE-H

VB-M741LE, VB-M740E

Operating Environment:

Updating the PC environment/mobile device

information

  P. v

Configuring Initial Camera Settings:

Administrator account registration added

 *

4

P. vi

Camera Viewer:

[One-shot AF] button added*

1

  P. vii

Setting Page:

Entering the confirmation password for the

authorized user

  P. vii

Setting Page:

[Simple Camera Settings] recommended values

changed and performance improved

  P. viii

Setting Page:

Preset selection added to the [ADSR] and

[Privacy Mask] settings*

2

  P. ix

Setting Page:

Number of input characters for [On-screen display]

changed

  P. x

Setting Page:

Items added to [General Audio]*

3

  P. x

Setting Page:

Changed the saving items when initializing

  P. xi

Factory Default Settings:

Setting values changed (IPv4, Administrator

Account, Focus)

 *

5

P. xii

Factory Default Settings:

Setting values changed (DNS, Camera Name, Day/

Night, Memory Card Operations)

  P. xii

iv

*1 Only for models with the auto focus function

*2 Only for models with optical zoom

*3 Only for models with the audio transmission/reception function

*4 Only for VB-R11VE, VB-R11, VB-R10VE, VB-M641VE, VB-M641V, VB-M640VE, VB-M640V, VB-M741LE-H, VB-M741LE, and

VB-M740E

*5 IPv4, Administrator Account:

Only for VB-R11VE, VB-R11, VB-R10VE, VB-M641VE, VB-M641V, VB-M640VE, VB-M640V, VB-M741LE-H, VB-M741LE, and

VB-M740E

Focus:

Only for VB-H651VE, VB-H651V, VB-M641VE, VB-M641V, VB-M640VE, and VB-M640V

Factory Default Settings:

Setting values changed (User Authority)

  P. xii

Setting Name:

Displaying of bit rate control

  P. xii

New Functions and Specification Changes

Target Models

VB-H45, VB-M44

VB-H730F Mk II

VB-S30D Mk II

VB-S31D Mk II

VB-S800D Mk II

VB-S900F Mk II

VB-S805D Mk II

VB-S905F Mk II

VB-S30VE

VB-S800VE

VB-S910F

VB-R13VE, VB-R13

VB-R11VE, VB-R11

VB-R12VE, VB-R10VE

VB-M50B, VB-H652LVE

VB-H651VE, VB-H651V

VB-M641VE, VB-M641V

VB-M640VE, VB-M640V

VB-H761LVE-H, VB-H761LVE

VB-H760VE, VB-H751LE-H

VB-H751LE, VB-M741LE-H

VB-M741LE, VB-M740E

v

Operating Environment

The operating environment for the latest firmware is described below.

 PC Environment Details

*1 Cannot be started from the Windows start screen

*2 Does not support playback of Video (H.264) or audio transmission/reception

CPU

(Recommended)

Intel Core i7-2600 or higher

Graphics Board

(Recommended)

Not specified

Memory

(Recommended)

2 GB or higher

Viewer Display

(Recommended)

1920 x 1080 or higher

OS and

Compatible Web

Browser

Windows 7 Ultimate/Windows 7 Professional/Windows 7

Enterprise/Windows 7 Home Premium SP1 32/64-bit

Internet Explorer 11 32/64-bit,

Chrome 65*

2

Windows 8.1/Windows 8.1 Pro/Windows 8.1 Enterprise

32/64-bit*

1

Internet Explorer 11 32/64-bit,

Chrome 65*

2

Windows 10 Pro/Windows 10 Enterprise/Windows 10

Education/Windows 10 Home 32/64-bit

Internet Explorer 11 32/64-bit,

Microsoft Edge*

2

, Chrome 65*

2

Windows Server 2008 Standard SP2 32/64-bit Internet Explorer 9 32-bit

Windows Server 2008 R2 Standard SP1 64-bit Internet Explorer 11 32/64-bit,

Chrome 65*

2

Windows Server 2012 Standard 64-bit*

1

Internet Explorer 10 32/64-bit,

Chrome 65*

2

Windows Server 2012 R2 Standard 64-bit*

1

Internet Explorer 11 32/64-bit,

Chrome 65*

2

Windows Server 2016 Standard 64-bit Internet Explorer 11 64-bit,

Chrome 65*

2

– Must be configured to allow use of JavaScript, IFRAME (html tag), and web storage

– For Camera Viewer only, cookies must be enabled

Operating System

Language

Setting Page, Camera Viewer, Mobile Camera Viewer:

German/English/Spanish/French/Italian/Polish/Russian/Turkish/Thai/Korean/

Chinese (Simplified) /Japanese

vi

 Verified Mobile Devices (Setting Page, Camera Viewer, Mobile Camera Viewer)

– As of April 2018

*1 Does not support playback of Video (H.264) or audio transmission/reception

*2 Setting Page and Camera Viewer are not supported

Configuring Initial Camera Settings

The fields for [Administrator Account] are now blank as a default. When restoring the factory default settings after updating

the firmware, it is necessary to set [Administrator Name] and [Password] to access the camera for the first time. This change

has been made in firmware version 1.1.8 or later.

When using the Camera Management Tool to configure the initial settings, see "Camera Management Tool User Manual".

Mobile Devices OS Compatible Web Browser

Surface 3

Windows 10 Home 64-bit Internet Explorer 11, Microsoft Edge*

1

– Must be configured to allow use of JavaScript, and web storage

– For Camera Viewer only, cookies must be enabled

iPad Pro 12.9-inch

iPad Pro 10.5-inch

iPhone 7*

2

iPhone 8 Plus*

2

iPhone X*

2

iOS 10.3.3

iOS 11.3

Safari*

1

– Must be configured to allow use of JavaScript, IFRAME (html tag), and web storage

– For Camera Viewer only, cookies must be enabled

Nexus 9 Android 7.1.1 Chrome 65*

1

Galaxy Tab S 8.4 Android 4.4.2 Chrome 65*

1

Nexus 6P*

2

Android 8.1 Chrome 65*

1

Galaxy S8*

2

Android 8.0 Chrome 65*

1

The default screen displayed when accessing from the web browser for the first time

vii

Camera Viewer

 Adjusting Video > Focusing

One-shot AF operations are now also possible in the Camera Viewer.

[One-shot AF] button

Use when [Focus] is set to [Manual]. When you click , the camera will focus once using autofocus and then switch

to manual.

Setting Page

 [Basic] > [User Management]

It is now necessary to enter a confirmation password when setting the password for an authorized user.

[Confirm Password]

Enter the same password as above for confirmation.

Important

For precautions on focusing and the focus range, please refer to "Operation Guide".

viii

 [Camera] > [Initial Settings]

Recommended values have been changed for [Exposure], [Shutter Speed Limit (Lower)], [Shutter Speed Limit

(Upper)], and [Shutter Speed], which are displayed when [Motion Priority] in [Simple Camera Settings] is selected.

The notes regarding [Motion Priority] and [Depth Priority] in [Simple Camera Settings] have been changed according

to the improved performance.

[Simple Camera Settings]

Type Motion Priority

[Exposure] Auto

[Shutter Speed Limit (Lower)] 1/1000 (sec.)

[Shutter Speed Limit (Upper)] 1/16000 (sec.)

[Shutter Speed] -

Important

Note the following regarding [Simple Camera Settings].

[Motion Priority]

– Flickering may occur due to fluorescent lighting, etc.

– In low-light conditions, video may become comparatively darker than [Standard Settings], and noise may increase.

[Depth Priority]

– In low-light conditions, video may become comparatively darker than [Standard Settings], and noise may increase.

ix

 [Video and Audio] > [ADSR] / [Video and Audio] > [Privacy Mask]

When changing the camera angle in the settings for specifying the ADSR area and privacy mask area, presets can now

be selected from a preset selection box in addition to slider operations.

x

 [Video and Audio] > [On-screen display]

The maximum number of characters that can be entered for [Text string display] has been increased to 40 when

[Display designated string] is selected in [Text display].

Note

• Setting the [Text display], [Date display], and [Time display] to the same position may result in not displaying all of the

information. In such case, items set with [Upper right] or [Lower right] for [Position of text display] are prioritized for display.

• All of the texts may not be displayed depending on the video size, text length, and text position. Check the display after changing

the video size and on-screen display settings.

 [Video and Audio] > [Audio]

Whether to use [Audio Input], and [Audio Communication Method] can now be selected. [Current Volume Level] can

become displayed for audio input.

[Audio Input]

Select whether to use audio input from the microphone. If you select [Enable], you can use functions related to audio

input such as [Audio Server] > [Audio Transmission from the Camera] or [Event] > [Audio Detection] > [Volume

Detection Event].

If you select [Disable] and click [Apply], the following settings are locked and audio input functions are disabled.

– [Audio Server] > [Audio Transmission from the Camera] > [Disable]

– [Server] > [RTP Server] > [RTP Stream 1] - [RTP Stream 5] > [Audio Transmission] > [Disable]

– [Event] > [Audio Detection] > [Volume Detection] > [Volume Detection Event] > [Disable]

– [Event] > [Audio Detection] > [Scream Detection] > [Scream Detection Event] > [Disable]

[Current Volume Level]

When [Audio Input] is set to [Enable], the current volume level is displayed on the status bar.

[Audio Communication Method]

Select the audio transmission/reception method.

xi

[Half Duplex]

You can prevent howling that occurs when the microphone and speaker are placed nearby. However, there is no

sound sent from the camera to the viewer while the camera is receiving audio from the viewer or while an audio file

is being played back. Therefore, even if the [Audio Reception] button of the viewer is active (purple), audio input

from the microphone cannot be received.

[Full Duplex]

Audio can be transmitted from the camera to the viewer even while the camera is receiving audio from the viewer.

 [Maintenance] > [General]

The underlined items are now saved when [Initialization] > [Network Settings] > [Save] is selected.

[Network Settings]

If you set this to [Save], the following settings are retained when initializing.

• Administrator Name

• Administrator Password

•Network Settings

•NTP Server

•HTTP Server

• Host Access Restrictions

•Time Zone

•Certificates

•Private Key

•IPsec

If you set this to [Do not save], the above settings are also initialized.

Since the administrator account is also initialized, you will become unable to connect to the camera. Use the Camera

Management Tool to configure the initial settings.

 [Maintenance] > [Update Firmware]

When selecting [Update Firmware] > [Restore Default Settings] > [Restore], items to save are also changed as in the

previous paragraph [Initialization] > [Network Settings] > [Save].

xii

 List of Factory Default Settings

The setting values for the factory default settings are changed as indicated below.

Note

Since cameras with the factory default settings are configured to obtain an IP address from the DHCP server, detect the camera by

Camera Management Tool using a DHCP environment or an IPv6 environment. If you configure the settings using other

environments, please refer to "Operation Guide" > "Setting up the network without a DHCP server".

 Setting Name Changes

Note

Setting names other than the following may also have been changed, depending on the model you are using.

The setting name of [Bit Rate Control] has been changed in [Basic] > [Video] > [H.264(1)] and [H.264(2)].

• [Use bit rate control] changed to [Use bit rate control (constant bit rate)]

• [Do not use bit rate control] changed to [Do not use bit rate control (variable bit rate)]

Item Before Change After Change

•IPv4

IPv4 Address Settings Method

Manual Auto (DHCP)

•DNS

Set Name Server Address Automatically

Disable Use DHCP/DHCPv6

• Administrator Account

Administrator Name

Password

With setting values Without setting values

• User Authority

Guest User Camera Control

Video distribution and

Camera control

No access privileges

• User Authority

Guest User Audio Distribution

Yes No

• Camera Name

Camera Name (alphanumeric characters)

Camera Model Name (Example) VB-M50B

• Camera Settings

Focus

Manual Auto

• Camera Settings

Day/Night

Day Mode Auto

• Memory Card Operations

Overwrite videos

Disable Enable

xiii

In addition to the changes due to the firmware update, the following changes have also been made to the descriptions in

the "Operation Guide".

The target models for these changes are indicated below.

* Excluding hydrophilic coating models

Discontinuation of the RM Series

The Network Video Recording Software RM Series has been discontinued.

The RM-Lite video recording software is no longer provided.

Information on Other Changes

Changed Information

Target Models

VB-H45, VB-M44

VB-H730F Mk II

VB-S30D Mk II

VB-S31D Mk II

VB-S800D Mk II

VB-S900F Mk II

VB-S805D Mk II

VB-S905F Mk II

VB-S30VE

VB-S800VE

VB-S910F

VB-R13VE, VB-R13

VB-R11VE, VB-R11

VB-R12VE, VB-R10VE

VB-M50B, VB-H652LVE

VB-H651VE, VB-H651V

VB-M641VE, VB-M641V

VB-M640VE, VB-M640V

VB-H761LVE-H, VB-H761LVE

VB-H760VE, VB-H751LE-H

VB-H751LE, VB-M741LE-H

VB-M741LE, VB-M740E

Discontinuation of the RM Series   P. xiii

Discontinuation of the Setup CD-ROM P. xiv

Cleaning the Camera  *P.xiv