Set-up your own Mobile Wi-Fi
Your new Mobile Wi-Fi sends out a Wi-Fi signal so you can connect
to the internet without the need for wires. Your Mobile Wi-Fi can link
multiple devices at any one time, such as your laptop, iPod touch, iPad,
iPhone, Nintendo DSi, etc.
Table of contents
Set-up your own Mobile Wi-Fi.........................................................................2
Getting started ................................................................................................. 3
Get your Mobile Wi-Fi working .......................................................................5
Getting to know your Mobile Wi-Fi ................................................................ 6
SSID and Mobile Wi-Fi Key ............................................................................. 8
Accessing your device management dashboard from a PC or Mac........ 9
Getting to know your device management dashboard ........................... 10
Connecting to your PC ...................................................................................13
Connecting to your Mac ................................................................................15
Connecting to your iPod touch, iPad or iPhone .........................................16
Resetting Mobile Wi-Fi settings ................................................................... 18
Frequently asked questions .......................................................................... 19
Glossary .......................................................................................................... 22
2
Getting started
Firstly, insert the SIM and battery into your Mobile Wi-Fi.
1 2
3 4
Connect your Mobile Wi-Fi to the charger and plug it into the mains or
the USB port on your laptop. The rst time you do this it’ll take around
8 hours to fully charge the battery. This icon
will appear when the
battery is fully charged and your Mobile Wi-Fi is on. If the battery is low
or empty , charge the battery.
When your Mobile Wi-Fi is o, and fully charged, this icon
will
appear. To nd out how long the battery lasts when fully charged, see
‘Frequently asked questions’ on page 19. The battery will gradually lose
power, even when it’s not being used, so if you haven’t used it for a
while, you’ll probably need to recharge it.
3 4
Whenever you take the SIM or
battery out of your Mobile
Wi-Fi, make sure you turn it o and
unplug the charger rst.
Get your Mobile Wi-Fi working
Press and hold down the Power on/o key for 3 seconds.
Your Mobile Wi-Fi will automatically connect to the du
network and turn on the Wi-Fi signal.
Once connected, you’ll see the digital display show the
icons explained on the next page (this usually takes about
30 - 60 seconds).
You’re now ready to connect your laptop or other Wi-Fi
enabled device to your Mobile Wi-Fi. To do this see page
13.
Getting to know your Mobile Wi-Fi
1.
Network signal strength
: to get the best signal move
your Mobile Wi-Fi to a position where at least 3 bars are
showing.
2.
Network type
: 2G or 3G icon will appear on the LED
screen according to the network being connected.
5 6
Power on/o key
1 2 3 4 5
3.
International roaming
: shows
when your Mobile Wi-Fi is being
used outside of the du network.
4.
SMS inbox
: shows any unread
messages.
5.
Wi-Fi connections
: shows the
number of Wi-Fi devices connected.
9
8
7
6
6.
Battery charge
indicator
: shows
battery charge level.
7.
Network
: shows
the network you’re
connected to and
current connection
status.
8.
Internet connection
:
shows you are
connected to the
internet.
9. Connect to the internet
automatically.
SSID and Mobile Wi-Fi Key
Your Mobile Wi-Fi is password protected with unique codes so no one
else can use your Wi-Fi connection. The unique codes are called SSID
(Mobile Wi-Fi name) and Wi-Fi Key (unique password).
You’ll nd them on a sticker on the body of your Mobile Wi-Fi. You can
change either the SSID or the Wi-Fi Key via Settings. If you do change
them, make a note of the new details as the old ones won’t work
anymore, unless you reset the Mobile Wi-Fi (see page 18).
7 8
Accessing the device management dashboard
from a PC or Mac
There are two ways to access the device management dashboard from
a PC or a Mac.
From a PC or Mac via Wi-Fi
• enter the URL
http://du.home
or
192.168.0.1
into your browser and
save it to your favourites or bookmarks.
From a PC or Mac via USB cable
• the rst time you connect your Mobile Wi-Fi using the USB cable,
your Mobile Wi-Fi will create a desktop shortcut to the device
management dashboard. Double-click on this icon to open your
browser and go straight to the device management dashboard.
Getting to know your device management
dashboard
Your new Mobile Wi-Fi has an online device management dashboard to
help you manage your account. The device management dashboard is
a useful tool that lets you:
• change your SSID and Wi-Fi Key to something more memorable
• change your device management dashboard login password
• view network signal strength
• view important messages from du relating to your Mobile Wi-Fi
subscription
• send and receive text messages to and from mobile phones
• pay, recharge and check the balance of your Pay as you Go
®
line
• view and retrieve your mobile SIM number
9 10
You’ll need to connect your Mobile Wi-Fi to your computer or laptop
to access and use the device management dashboard. This is free to
do and won’t use up any of your data allowance.
Your device management dashboard has a username and password
to make sure no one else can change your settings. The default
username is ‘admin’ and the default password is also ‘admin’. We would
recommend that you change the password in the Setting menu the rst
time you open the device management dashboard.
If you forget your password, you can reset all passwords to the default
settings by resetting your Mobile Wi-Fi (see page 18).
Full details these icons mean can
be found in Getting to know your
Mobile Wi-Fi (page 6)
Pay, recharge and
check the balance
of your Pay as you
Go
®
line
View your
contacts
Connect to
the internet
Real-time
information
on your
data usage
Congure your
Mobile Wi-Fi
View and
retrieve your
mobile SIM
number
Manage
your du
account
Show the
current
system
status
of your
Mobile
Wi-Fi
View and send
messages
11 12
Connecting to your PC
1. Turn on your new wireless modem. For help turning on your Mobile
Wi-Fi, see page 5.
2. Click on the
icon on the toolbar at the bottom of your screen.
3. In the ‘Wireless Network Connection’ window, select your new
Mobile Wi-Fi network (this is the SSID name that’s on the body of
your Mobile Wi-Fi, e.g. du Mobile Wi-Fi).
4. Select your Wi-Fi Network and click ‘Connect’.
5. Enter your unique Wi-Fi Key password when prompted (this is on
the body of your Mobile Wi-Fi) and click ‘OK’.
6. Your PC should now be connected to your Mobile Wi-Fi.
13 14
Connecting to your Mac
1. Turn on your new Mobile Wi-Fi. For help turning on your Mobile
Wi-Fi, see page 5.
2. Click on the
icon on the toolbar at the top of your screen.
3. Select your new wireless modem network (this will be the SSID
Mobile Wi-Fi name that’s on the body of your Mobile Wi-Fi).
4. Enter your unique Wi-Fi Key (your unique password) when
prompted (this is on the body of your Mobile Wi-Fi) and click ‘Join’.
5. Your Mac should now be connected to your Mobile Wi-Fi.
Connecting to your iPod touch, iPad or iPhone
1. Turn on your Mobile Wi-Fi. For help turning on your Mobile Wi-Fi,
see page 5.
2. Turn on your iPod touch, iPad or iPhone and select Settings.
3. In Settings, select Wi-Fi.
4. Select your network name from the ‘Choose a Network’ list (this is
the SSID modem name that’s on the body of your Mobile Wi-Fi). If
it doesn’t appear in the list, check that your Mobile Wi-Fi is on and
your Wi-Fi settings are enabled on your iPod touch, iPad or iPhone.
15 16
5. On the Security screen, enter your unique Wi-Fi Key (your unique
password, found on the body of your Mobile Wi-Fi) in the password
box and click ‘Join’.
Your iPod touch, iPad or iPhone should now be connected to your
Mobile Wi-Fi.
Resetting Mobile Wi-Fi settings
If you’re experiencing any issues connecting to your Mobile Wi-Fi, we
suggest you reset it. To do this and return to its default settings, turn
on your Mobile Wi-Fi, press and hold the WPS and Power buttons
simultaneously until the LED screen turns o, and then release the
buttons. The device will restart automatically and restore to the factory
default settings.
WPS key Power on/o key
17 18
Frequently asked questions
How long does it take to charge the battery from empty?
When charging with a mains charger, it takes at most 3 hours when not
in use, and up to 5 hours when in use. When charging from a computer
via USB cable, the charge time is up to 4 hours when not in use, and up
to 8 hours when in use.
How long does the battery last?
Your Mobile Wi-Fi can work for around 4 hours when powered by the
battery and in continuous use.
Why’s my Wi-Fi getting hot when I use it for long periods of time?
This is normal. The Mobile Wi-Fi has a built-in temperature protection
function. If it gets too hot, it will turn itself o.
Can other people use my connection?
Mobile Wi-Fi has WPA-PSK encryption as standard with a unique Wi-Fi
Key password so no one can use it without your permission.
How many people or devices can share my connection at any one time?
Up to 10 people or devices. With increased users and high data
downloading (e.g. streaming music) the speed may be slower.
19 20
What do I do if I forget my Wi-Fi Key or device management dashboard
login password?
You’ll nd your unique password codes on the sticker on the body
of your Mobile Wi-Fi. If you’ve changed your Wi-Fi password or your
device management dashboard login password, you can reset them
to their default settings by pressing and holding the WPS and Power
buttons simultaneously until the LED screen turns o (see page 18).
Does Mobile Wi-Fi work on Mac, Linux, Windows 7 or Windows 8?
Yes, Wi-Fi works with most Wi-Fi enabled devices. The device management
dashboard is browser based so it works with any operating system.
Glossary
• Wi-Fi: Wireless Fidelity
• APN: Access Point Name
• SSID: Service Set Identier
• GSM: Global System for Mobile Communications
• GPRS: General Packet Radio Service
• EDGE: Enhanced Data GSM Evolution
• HSDPA: High Speed Downlink Packet Access
• HSUPA: High Speed Uplink Packet Access
• PIN: Personal Identication Number
• WPS (Wi-Fi Protected Set-up): A standard for easy and secure
wireless network set-up and connections. To enable the WPS access
function, press the WPS access function button for over 3 seconds.
• SIM: Subscriber Identication Module
• WPA-PSK: Wi-Fi Protected Access–Pre-Shared Key
• DNS: Domain Name System (or Service or Server)
• Mbps: Megabits per second
21 22
For help please visit
du.ae
or call us.
Personal customers, call +971 55 567 8155
(from any phone) or 155 (from your du mobile).
Business customers, call +971 55 567 8188
(from any phone) or 188 (from your du phone).
23
duae
du
du
23
WiFi
APN
SSID
GSM
GPRS
EDGE
HSDPA
HSUPA
PIN
WPS
WPS
WPS
SIM
WPAPSK
DNS
Mbps
22 21
WPS
LinuxMac
Windows Windows
WPAPSK
USB
20 19
Join
iPhoneiPadiPod
WPS
LED
18 17
WPS
Mac
SSID
Join
Mac
iPhoneiPadiPod
iPhoneiPadiPod
WiFi
Choose a Network
SSID
iPhoneiPadiPod
16 15
SSID
du
Connect
OK
14 13
admin
admin
SIM
du
12 11
Mac
SSID
du
SIM
10 9
Mac
Mac
httpduhome
USBMac
USB
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