Lenovo 3308 User manual

Machine Types: 3308, 3317, 4013, 4478, 5043, 5237, 5393, 5526,

and 6674

ThinkCentre

User Guide

ThinkCentre

User Guide

Note

Before using this information and the product it supports, be sure to read and understand the ThinkCentre Safety and

Warranty Guide and “Notices,” on page 79.

First Edition (January 2010)

LENOVO products, data, computer software, and services have been developed exclusively at private expense and

are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted

rights to use, reproduction and disclosure.

LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered

pursuant a General Services Administration ″GSA″ contract, use, reproduction, or disclosure is subject to restrictions

set forth in Contract No. GS-35F-05925.

Contents

Important safety information ......v

Chapter 1. Product overview ......1

Features ................1

Specifications ..............4

Software overview ............5

Software provided with your Windows operating

system ...............5

Locations ...............8

Locating connectors on the front of your computer 8

Locating connectors on the rear of your computer 9

Locating components ..........11

Locating parts on the system board .....12

Locating internal drives .........12

Chapter 2. Installing or replacing

hardware ..............15

Handling static-sensitive devices .......15

Installing or replacing hardware .......15

Installing external options ........15

Removing the computer cover .......16

Removing and reinstalling the front bezel . . . 17

Installing or replacing a PCI card ......19

Installing or replacing a memory module . . . 21

Replacing the power supply assembly....23

Replacing the heat sink and fan assembly . . . 25

Replacing the microprocessor .......27

Replacing the optical drive ........30

Replacing the primary hard disk drive ....32

Replacing the secondary hard disk drive . . . 35

Replacing the card reader.........38

Replacing the front fan assembly ......40

Replacing the rear fan assembly ......43

Replacing the keyboard .........44

Replacing the mouse ..........45

Completing the parts replacement ......46

Obtaining device drivers .........47

Installing security features .........47

Integrated cable lock ..........48

Padlock...............49

Password protection ..........49

Erasing a lost or forgotten password (clearing

CMOS) ...............49

Chapter 3. Recovery information . . . 51

Creating and using recovery media ......51

Creating recovery media .........51

Using recovery media ..........52

Performing backup and recovery operations . . . 53

Performing a backup operation .......53

Performing a recovery operation ......53

Using the Rescue and Recovery workspace ....54

Creating and using rescue media .......55

Creating rescue media ..........55

Using rescue media...........56

Creating and using a recovery repair diskette . . . 56

Creating a recovery repair diskette .....57

Using a recovery repair diskette ......57

Installing or reinstalling device drivers .....57

Setting a rescue device in the startup sequence . . 58

Solving recovery problems .........58

Chapter 4. Using the Setup Utility

program ..............59

Starting the Setup Utility program.......59

Viewing and changing settings ........59

Using passwords ............59

Password considerations .........60

Set Power-On Password .........60

Set Administrator Password ........60

Setting, changing, or deleting a password . . . 60

Enabling or disabling a device ........61

Selecting a startup device..........61

Selecting a temporary startup device .....61

Viewing or changing the startup device sequence 62

Exiting from the Setup Utility program .....62

Chapter 5. Updating system programs 63

Using system programs ..........63

Updating (flashing) BIOS from a disc ......63

Updating (flashing) BIOS from your operating

system ................64

Recovering from a POST/BIOS update failure . . . 64

Chapter 6. Troubleshooting and

diagnostics .............67

Basic troubleshooting ...........67

Diagnostic programs ...........68

Lenovo ThinkVantage Toolbox .......68

Lenovo System Toolbox .........68

PC-Doctor for Rescue and Recovery .....69

PC-Doctor for DOS ...........69

Cleaning the mouse ...........70

Optical mouse ............70

Non-optical mouse ...........71

Chapter 7. Getting information, help,

and service .............73

Information resources ...........73

Online Books folder ..........73

Lenovo ThinkVantage Tools ........73

ThinkVantage Productivity Center ......74

Lenovo Welcome ...........74

Access Help .............74

Safety and warranty ..........74

Lenovo Web site (http://www.lenovo.com). . . 75

Help and service ............75

Using the documentation and diagnostic

programs ..............75

Calling for service ...........75

Using other services ..........76

Purchasing additional services .......77

Appendix. Notices ..........79

Television output notice ..........80

European conformance CE mark .......80

Trademarks ..............80

Index ...............81

iv

User Guide

Important safety information

CAUTION:

Before using this manual, be sure to read and understand all the related safety

information for this product. Refer to the ThinkCentre Safety and Warranty Guide

that you received with this product for the latest safety information. Reading

and understanding this safety information reduces the risk of personal injury

and or damage to your product.

If you no longer have a copy of the ThinkCentre Safety and Warranty Guide, you can

obtain a Portable Document Format (PDF) version from the Lenovo

®

Support Web

site at:

http://www.lenovo.com/support

vi User Guide

Chapter 1. Product overview

This chapter provides information about the computer features, specifications,

preinstalled software programs, and locations of connectors, components, parts on

the system board, and internal drives.

This chapter contains the following sections:

v “Features”: This section provides information about the computer features.

v “Specifications” on page 4: This section lists the physical specifications for your

computer.

v “Software overview” on page 5: This section provides information about the

software programs provided with your computer.

v “Locations” on page 8: This section provides information to help you locate your

computer connectors, components, parts on the system board, and internal

drives.

Features

This section provides information about the computer features.

System information

The following information covers a variety of models. For information about

your specific model, use the Setup Utility program. See Chapter 4, “Using the

Setup Utility program,” on page 59.

Microprocessor

Your computer comes with one of the following microprocessors (internal cache

size varies by model type):

v AMD

®

Athlon

™

II microprocessor

v AMD Phenom

™

II microprocessor

v AMD Sempron

™

microprocessor

Memory

v Supports up to two double data rate 3 dual inline memory modules (DDR3

DIMMs)

Internal drives

v Card reader (available in some models)

v Optical drive

v Serial Advanced Technology Attachment (SATA) hard disk drive

Video subsystem

v Integrated graphics card for a Video Graphics Array (VGA) connector and a

Digital Visual Interface (DVI) connector

v Peripheral Component Interconnect (PCI) Express x16 graphics card slot on the

system board for a discrete graphics card

Audio subsystem

v Integrated high-definition (HD) audio

v Microphone connector and headphone connector on the front panel

v Audio line-in connector, audio line-out connector, and microphone connector on

the rear panel

v Internal speaker (available in some models)

Connectivity

v 10/100/1000 Mbps integrated Ethernet controller

v Modem (available in some models)

System management features

v Ability to store power-on self-test (POST) hardware test results

v Advanced Configuration and Power Interface (ACPI) support

v Automatic power-on startup

v Desktop Management Interface (DMI)

v Preboot Execution Environment (PXE)

v System Management (SM) Basic Input/Output System (BIOS) and SM software

v Wake on LAN

v Wake on Ring (in the Setup Utility program, this feature is called Serial Port

Ring Detect for an external modem)

Input/Output (I/O) features

v 9-pin serial port (one standard and one optional)

v 25-pin parallel port (optional through your PCI card in some models)

v Ethernet connector

v PS/2

®

keyboard connector

v PS/2 mouse connector

v Six Universal Serial Bus (USB) connectors

(two on the front panel and four on the rear panel; there might also be two

optional USB connectors on the rear panel)

v Two audio connectors on the front panel

(headphone connector and microphone connector)

v Three audio connectors on the rear panel

(audio line-in connector, audio line-out connector, and microphone connector)

v VGA monitor connector and DVI monitor connector

Expansion

v One drive bay for a card reader

v Two hard disk drive bays (one standard and one optional)

v Two optical drive bays

v One PCI card slot

v Two PCI Express x1 card slots

v One PCI Express x16 graphics card slot

2 User Guide

Power supply

Your computer comes with one of the following power supplies:

v 280-watt power supply with manual voltage-selection switch

v 280-watt auto-sensing power supply

Security features

v Cover presence switch (also called intrusion switch) (available in some models)

v Enabling or disabling SATA devices

v Enabling or disabling the serial port

v Enabling or disabling USB connectors individually

v Keyboard with fingerprint reader (shipped with some models)

v Power-On Password (POP) and Administrator Password for BIOS access

v Startup sequence control

v Startup without keyboard or mouse

v Support for the addition of an integrated cable lock (Kensington lock)

v Support for the addition of a padlock

Preinstalled software programs

Your computer is preinstalled with some software programs to help you work. For

more information, see “Software overview” on page 5.

Preinstalled operating system

Your computer is preinstalled with one of the following operating systems:

v Microsoft

®

Windows

®

7

v Microsoft Windows Vista

®

v Microsoft Windows XP Professional

(preinstalled through downgrade rights in Windows 7 Professional, Windows 7

Ultimate, Windows Vista Business, or Windows Vista Ultimate)

Operating system(s), certified or tested for compatibility

1

(varies by model type)

v Linux

®

1. The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press.

Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this

manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the

Web site of the operating system vendor.

Chapter 1. Product overview

3

Specifications

This section lists the physical specifications for your computer.

Dimensions

Width: 175 mm (6.9 inches)

Height: 412 mm (16.2 inches)

Depth: 442 mm (17.4 inches)

Weight

Maximum configuration as shipped: 11 kg (24.3 lbs)

Environment

Air temperature:

Operating: 10° to 35°C (50° to 95°F)

Non-operating: -40° to 60°C (-40° to 140°F) (with package)

Non-operating: -10° to 60°C (14° to 140°F) (without package)

Humidity:

Operating: 20% to 80% (10% per hour, non condensing)

Non-operating: 20% to 90% (10% per hour, non condensing)

Altitude:

Operating: -50 to 10 000 ft (-15.2 to 3 048 m)

Non-operating: -50 to 35 000 ft (-15.2 to 10 668 m)

Electrical input

Input voltage:

Low range:

Minimum: 100 V ac

Maximum: 127 V ac

Input frequency range: 50 to 60 Hz

Voltage-selection switch setting: 115 V ac

High range:

Minimum: 200 V ac

Maximum: 240 V ac

Input frequency range: 50 to 60 Hz

Voltage-selection switch setting: 230 V ac

4 User Guide

Software overview

The computer comes with a preinstalled operating system and several preinstalled

applications.

Software provided with your Windows operating system

This section provides information about the software provided with your Windows

operating system.

Software provided by Lenovo

The following software programs are provided by Lenovo to help you improve

productivity and reduce the cost associated with maintaining your computer.

Software programs provided with your computer might vary depending on your

model type and preinstalled operating system.

Lenovo ThinkVantage Tools: The Lenovo ThinkVantage

®

Tools program guides

you to a host of information sources and provides easy access to various tools to

help you work more easily and securely. For more information, see “Lenovo

ThinkVantage Tools” on page 73.

Note: The Lenovo ThinkVantage Tools program is only available on computers

with the Windows 7 operating system from Lenovo.

ThinkVantage Productivity Center: The ThinkVantage Productivity Center

program guides you to a host of information sources and tools to help you set up,

understand, and maintain your computer, and enhance your computer

performance. For more information, see “ThinkVantage Productivity Center” on

page 74.

Note: The ThinkVantage Productivity Center program is only available on

computers preinstalled with the Windows Vista operating system or the

Windows XP operating system from Lenovo.

Lenovo Welcome: The Lenovo Welcome program introduces some innovative

built-in features of Lenovo to you and guides you through some important setup

tasks to help you make the most of your computer.

Note: The Lenovo Welcome program is only available on computers preinstalled

with the Windows 7 operating system or the Windows Vista operating

system from Lenovo.

Product Recovery: The Product Recovery program enables you to restore the

contents of the hard disk drive to the factory default settings.

ThinkVantage Rescue and Recovery: The ThinkVantage Rescue and Recovery

®

(RnR) program is a one button recovery and restore solution that includes a set of

self-recovery tools to help you diagnose computer problems, get help, and recover

from system crashes, even if you cannot start the Windows operating system.

Password Manager: The Password Manager program helps you automatically

capture and fill in authentication information for Windows applications and Web

sites.

ThinkVantage Client Security Solution: The ThinkVantage Client Security

Solution (CSS) program helps you protect your information, including vital

Chapter 1. Product overview 5

security information like passwords, encryption keys, and electronic credentials,

while guarding against unauthorized user access to data.

Note: The ThinkVantage Client Security Solution program is only available on

computers preinstalled with the Windows Vista operating system or the

Windows XP operating system from Lenovo.

Power Manager: The Power Manager program provides convenient, flexible, and

complete power management for your ThinkCentre

®

computer. By using the Power

Manager program, you can adjust your power settings to achieve the best balance

between system performance and power saving.

ThinkVantage System Update: The ThinkVantage System Update (TVSU)

program helps you keep the software on your computer up-to-date by

downloading and installing software packages (ThinkVantage applications, device

drivers, BIOS updates, and other third party applications). Some examples of

software that you should keep updated are programs provided by Lenovo, such as

the Rescue and Recovery program and the ThinkVantage Productivity Center

program.

ThinkVantage System Migration Assistant: The ThinkVantage System Migration

Assistant (SMA) program helps you migrate the work environment from one

computer to another. System administrators can use SMA either to set up a

standard work environment for a company or to upgrade the computer of an

individual user. Individual users can use SMA either to back up a computer or to

migrate settings and files from one computer to another.

Note: The ThinkVantage System Migration Assistant program is only available on

certain computers.

Fingerprint Software: The integrated fingerprint reader provided on some

keyboards works with the Fingerprint Software program to enable you to enroll

your fingerprint and associate it with your Windows password. As a result,

fingerprint authentication can replace your password and enable simple and secure

user access. A fingerprint reader keyboard is available with certain computers or

can be purchased for computers that support this option.

Lenovo ThinkVantage Toolbox

The Lenovo ThinkVantage Toolbox program helps you maintain your computer,

improve computing security, diagnose computer problems, get familiar with the

innovative technologies provided by Lenovo, and get more information about your

computer. For more information, see “Lenovo ThinkVantage Toolbox” on page 68.

Note: The Lenovo ThinkVantage Toolbox program is only available on computers

preinstalled with the Windows 7 operating system from Lenovo.

Lenovo System Toolbox

The Lenovo System Toolbox diagnostic program is preinstalled on your computer.

This diagnostic program works through the Windows operating system to

diagnose hardware problems and report operating-system-controlled settings that

can cause hardware failures. For more information, see “Lenovo System Toolbox”

on page 68.

Note: The Lenovo System Toolbox program is only available on computers

preinstalled with the Windows Vista operating system or the Windows XP

operating system from Lenovo.

6 User Guide

PC-Doctor for Rescue and Recovery

The PC-Doctor for Rescue and Recovery diagnostic program is preinstalled on

your ThinkCentre computer as part of the Rescue and Recovery workspace. It

helps you diagnose hardware problems and report operating-system-controlled

settings that can cause hardware failures. Use the PC-Doctor for Rescue and

Recovery program if you are unable to start the Windows operating system. For

more information, see “PC-Doctor for Rescue and Recovery” on page 69.

Adobe Reader

The Adobe Reader program is a tool used to view, print, and search PDF

documents.

See “Online Books folder” on page 73 for more information about accessing and

viewing the publications.

Antivirus software

Your computer comes with antivirus software that you can use to detect and

eliminate viruses. Lenovo provides a full version of antivirus software on your

computer with a free 30-day subscription. After 30 days, you must renew the

license to continue receiving the antivirus software updates.

For more information about how to use your antivirus software, refer to the help

system of your antivirus software.

Chapter 1. Product overview 7

Locations

This section provides information to help you locate your computer connectors,

components, parts on the system board, and internal drives.

Locating connectors on the front of your computer

Figure 1 shows the locations of the connectors on the front of your computer.

1 USB connector 3 Microphone connector

2 Headphone connector 4 USB connector

Figure 1. Front connector locations

8 User Guide

Locating connectors on the rear of your computer

Figure 2 shows the locations of the connectors on the rear of your computer. Some

connectors on the rear of your computer are color-coded to help you determine

where to connect the cables on your computer.

1 Voltage-selection switch 9 Microphone connector

2 Power cord connector 10 Audio line-out connector

3 PS/2 mouse connector 11 Audio line-in connector

4 PS/2 keyboard connector 12 PCI Express x16 graphics card slot

5 DVI monitor connector 13 PCI Express x1 card slots (2)

6 Serial port 14 PCI card slot

7 VGA monitor connector 15 Ethernet connector

8 USB connectors (4) 16 Serial port (available in some models)

Figure 2. Rear connector locations

Chapter 1. Product overview 9

Connector Description

Audio line-in connector Used to receive audio signals from an external audio device,

such as a stereo system. When you attach an external audio

device, a cable is connected between the audio line-out

connector of the device and the audio line-in connector of the

computer.

Audio line-out connector Used to send audio signals from the computer to external

devices, such as powered stereo speakers (speakers with

built-in amplifiers), headphones, multimedia keyboards, the

audio line-in connector on a stereo system, or other external

recording devices.

DVI monitor connector Used to attach a DVI monitor or other devices that use a DVI

monitor connector.

Ethernet connector Used to attach an Ethernet cable for a local area network

(LAN).

Note: To operate the computer within FCC Class B limits, use

a Category 5 Ethernet cable.

Microphone connector Used to attach a microphone to your computer when you want

to record sound or if you use speech-recognition software.

PS/2 keyboard connector Used to attach a keyboard that uses a PS/2 keyboard

connector.

PS/2 mouse connector Used to attach a mouse, a trackball, or other pointing devices

that use a PS/2 mouse connector.

Serial port Used to attach an external modem, a serial printer, or other

devices that use a 9-pin serial port.

USB connector Used to attach a device that uses a USB connector, such as a

USB keyboard, a USB mouse, a USB scanner, or a USB printer.

If the USB connectors on your computer are not enough for

you to connect all your USB devices, you can purchase a USB

hub, which you can use to connect additional USB devices.

VGA monitor connector Used to attach a VGA monitor or other devices that use a VGA

monitor connector.

10 User Guide

Locating components

Figure 3 shows the locations of the various components in your computer. To

remove the computer cover and gain access to the inside of the computer, see

“Removing the computer cover” on page 16.

1 Heat sink and fan assembly 6 PCI card slot

2 Memory modules (2) 7 PCI Express x1 card slots (2)

3 Battery 8 Cover presence switch

(Intrusion switch) (available in some

models)

4 PCI Express x16 graphics card slot 9 Rear fan assembly

5 PCI card 10 Power supply assembly

Figure 3. Component locations

Chapter 1. Product overview 11

Locating parts on the system board

Figure 4 shows the locations of the parts on the system board.

1 Microprocessor 11 Cover presence switch connector

(also called intrusion switch connector)

2 Microprocessor fan connector 12 Front USB connector

3 Memory slots (2) 13 Serial (COM 2) connector

4 Thermal sensor connector 14 PCI card slot

5 24-pin power connector 15 Power fan connector

6 Battery 16 Internal speaker connector

7 Clear CMOS (Complementary Metal

Oxide Semiconductor) /Recovery jumper

17 Front audio connector

8 SATA connectors (4) 18 PCI Express x1 card slots (2)

9 Front panel connector 19 PCI Express x16 graphics card slot

10 Front USB connector 20 System fan connector

21 4-pin power connector

Locating internal drives

Internal drives are devices that your computer uses to read and store data. You can

add drives to your computer to increase storage capacity and enable your

computer to read other types of media. Internal drives are installed in bays. In this

manual, the bays are referred to as bay 1, bay 2, and so on.

When installing or replacing an internal drive, it is important to note the type and

size of the drive that you can install or replace in each bay and correctly connect

the cables to the drive installed. Refer to the appropriate section in Chapter 2,

“Installing or replacing hardware,” on page 15 for instructions on how to install or

replace internal drives for your computer.

Figure 4. System board part locations

12 User Guide

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Lenovo 3308 User manual

Lenovo 3308 User manual

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