Acer AW2000ht User manual

Category
Servers
Type
User manual

This manual is also suitable for

Acer AW2000ht
Service Guide
PART NO.:
PRINTED IN TAIWAN
ii Chapter 3
Preface
1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Gateway's "global" product offering. To better fit local market requirements and enhance
product competitiveness, your regional office MAY have decided to extend the functionality of a machine
(e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be
covered in this generic service guide. In such cases, please contact your regional offices or the
responsible personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For GATEWAY-AUTHORIZED SERVICE PROVIDERS, your
Gateway office may have a DIFFERENT part number code to those given in the FRU list of this printed
Service Guide. You MUST use the list provided by your regional Gateway office to order FRU parts for
repair and service of customer machines.
Revision History
Please refer to the table below for the updates made on Acer AW2000ht service guide.
Copyright
Copyright © 2010 by Acer Inc. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Inc.
Disclaimer
The information in this guide is subject to change without notice.
Acer Inc. makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Inc. software described in this manual is sold or licensed "as is". Should the programs
prove defective following their purchase, the buyer (and not Acer Inc., its distributor, or its dealer)
assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages
resulting from any defect in the software.
Acer is a registered trademark of Acer, Inc.
Intel and Xeon are registered trademarks of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
Date Chapter Updates
Chapter 3 iii
Conventions
The following conventions are used in this manual:
Screen messages Denotes actual messages that
appear on screen.
NOTE Gives bits and pieces of additional
information related to the current
topic.
WARNING Alerts you to any damage that might
result from doing or not doing
specific actions.
CAUTION Gives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANT Reminds you to do specific actions
relevant to the accomplishment of
procedures.
iv Chapter 3
Safety, Care and Regulatory Information
Before installing a server, be sure that you understand the following warnings and cautions.
WARNING: To reduce the risk of electric shock or damage to the equipment:
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
Unplug the power cord from the power supply to disconnect power to the equipment.
Do not route the power cord where it can be walked on or pinched by items placed against it. Pay particular
attention to the plug, electrical outlet, and the point where the cord extends from the server.
WARNING:To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system
components to cool before touching them.
CAUTION: Do not operate the server for long periods with the access panel open or removed.
Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal
damage.
Preventing electrostatic discharge
To prevent damaging the system, be aware of the precautions you need to follow when setting up the system
or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards
or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.
To prevent electrostatic damage:
Avoid hand contact by transporting and storing products in static-safe containers.
Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
Place parts on a grounded surface before removing them from their containers.
Avoid touching pins, leads, or circuitry.
Always be properly grounded when touching a static-sensitive component or assembly.
Server warnings and cautions
Before installing a server, be sure that you understand the following warnings and cautions.
WARNING: To reduce the risk of electric shock or damage to the equipment:
1. Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
2. Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
3. Unplug the power cord from the power supply to disconnect power to the equipment.
4. Do not route the power cord where it can be walked on or pinched by items placed against it. Pay
particular attention to the plug, electrical outlet, and the point where the cord extends from the server.
WARNING:To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system
components to cool before touching them.
CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the
server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
v
Table of Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
Safety, Care and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System components 1
System parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Removal and replacement procedures 7
Extend the server from the rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Power down the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Remove the server from the rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
System specifications 13
Hardware specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Mechanical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Power supply specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
System appearance 17
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Rear view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Internal components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Switch and LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
System block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Mainboard 23
Mainboard connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Mainboard jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Mainboard LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
SATA ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
SATA backplane board 29
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Hardware removal and installation 33
Optional parts installation and removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Hard disk drive removal and installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Power supply removal and installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Top cover removal and installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Replacing a system fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Fan holder removal and installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Replacing a server node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
PCI Express card removal and installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Replacing the riser card module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Removing and installing the cover plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Air shroud removal and installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Heatsink removal and installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
CPU removal and installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Memory removal and installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Mainboard removal and installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Battery removal and installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Rackmount installation procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
vi
Table of Contents
System diagnositcs 63
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
AMI BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
BMC Event Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
BIOS Setup 67
Main setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Advanced Chipset Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
System Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Exit Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
BIOS Beep Codes 81
BIOS POST Error Messages List 85
Using Gateway Smart Console 87
Accessing Gateway Smart Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Gateway Smart Console user interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Chapter 1 1
Item Description Item Description
1 Cover olates 12 Riser card
2 Mainboards 13 Mainboard adapter cards
3 Memory modules 14 Mainboard tray supporting brackets
4 CPUs 15 Mainboard trays
5 CPU heatsinks 16 Top cover
6 Chassis 17 Rail set
7 Power supply 18 Hard disk drive
8 Riser card brackets 19 HDD backplane
9 Adapter card supporting plates 20 Fans
10 Add-on-card power adapter cards 21 Fan holders
11 Riser card 22 Air shrouds
System components
Chapter 1
2Chapter 1
System parts list
Category ODM Description Acer PN
BOARD
HOT-PLUG BACKPLANE
BOARD
2U Twin HDD Backplane support Sup 6x3.5” SATA hdd; hot swap TBC
MAIN BOARD Acer GW170ht F1 Node Kit TBC
Acer GW170htq F1 Node Kit TBC
NETWORK CARD Intel® Gigabit ET Dual Port Server Adapter, Gigabit 10/100/1000
Mbps, PCIe, Dual Port E1G42ETG1P20 (Portville DT) NI.31000.002
Intel® Gigabit ET Quad Port Server Adapter, Gigabit Adapter 10/100/
1000 Mbps, PCIe, Quad Port E1G44ETG1P20 (Portville QT) NI.31000.003
Intel® Gigabit CT Desktop Adapter, Gigabit Adapter10/100/1000 Mbps
connection for PCI Express EXPI9301CTG1P20 (Shelter Island) NI.31000.004
Intel® Ethernet Server Adapter X520-DA2, 10Gb, Dual ports, Direct
attach, E10G42BTDA NI.31000.005
Intel® Ethernet Server Adapter X520-SR2, Dual ports, SR,
E10G42BFSR NI.31000.006
Intel® Ethernet Server Adapter X520-SR1, Single port, SR,
E10G41BFSR NI.31000.007
Intel® Ethernet Server Adapter X520-LR1, Single port, LR,
E10G41BFLR NI.31000.008
POWER DISTRIBUTION
MODULE
SC827 24PIN SPECIAL OUTPUT POWER DISTRIBUTOR 55.R6109.004
RISER BOARD (default)
1 PCI-E Gen2 x16 link (w/ x16 connector, 2U) TA.32100.009
RISER BOARD (optional)
2 PCI-E Gen2 x8 link (w/ x16 connector, 2U) TA.32100.010
VGA CARD
nVidia Tesla C1060 Tesla PCI-Ex16 External power with one 2x3 and
one 2x4 connectors VG.0500Y.001
6GB GDDR5, 4.376" x 9.75" x 1.52", Active Fan, 1 2x3pin extra power
connector and 1 2x4pin extra power connector VG.0600Y.001
Chapter 1 3
SATA BOARD
Promise FastTrak® TX4652 SAS HBA, internal 2-ports, external 2-
ports, PCI-E x1 TA.SAS00.016
LSI SAS 3442E-R, SAS HBA, Internal 4 SAS ports (one SFF8484 SAS
connector), external 4 SAS ports (one SFF8470 SAS connector), PCI-
E x 8
TA.SAS00.027
POWER SUPPLY
1400W 1U GOLD LEVEL PWS W/PM BUS PY.14M0S.001
CASE/COVER/BRACKET ASSEMBLY
CHASSIS
Acer OEM black SC827HD chassis w/o R1400W HS.R7900.001
AIR SHROUD
1U Air shound for AW2000ht/GW2000ht TBC
DUMMY NODE SC827HD motherboard tray (Hot-swap, 2U height) MCP-220-
82705-0N
3.5" HDD CARRIER
3.5" HDD CARRIER TC.31300.005
3.5" HDD DUMMY
3.5" HDD Dummy (12 pcs included in chassis) TC.31300.007
Category ODM Description Acer PN
4Chapter 1
3.5" HARD DISK DRIVE 2TB, Seagate 3.5" SATA2 7200RPM, 7200.12 , "Constellation ES"
32MB
KH.02K01.001
KH.02KW1.001
1TB, Seagate 3.5" SATA2 7200RPM, 7200.12 , "Constellation ES"
32MB
KH.01K01.012
KH.01KW1.012
500GB, Seagate 3.5" SATA2 7200RPM, 7200.12 , "Constellation ES"
32MB
KH.50001.016
KH.500W1.016
1TB, WD RE3 SATA2 7200RPM, WD1002FBYS, 3Gb/s, 32MB KH.01K08.007
KH.01KW8.007
500GB, WD RE3 SATA2 7200RPM, WD5002ABYS, 3Gb/s, 32MB KH.50008.019
KH.500W8.019
250GB, WD RE3 SATA2 7200RPM, WD2502ABYS, 3Gb/s, 32MB KH.25008.026
KH.250W8.026
LEFT HANDLE WITH
FRONT CONTROL
PANEL
Left Handle with Front Control Panel (Node A only) MCP-290-
82703-0V-AI34
RIGHT HANDLE WITH
FRONT CONTROL
PANEL
Right Handle with Front Control Panel (Node B only) MCP-290-
82704-0V-AI34
RAIL KITS Rail Set, quick release for 2,3U 17.2"W (Also included in chassis) 33.R6109.001
CPU
Xeon DP Quad-Core X5570 (Nehalem-EP, 2.93G, 8MB, 6.40 GT/s QPI,
DDR3-1333, LGA1366, 95W, D-0, AT80602000765AA, SLBF3)
KC.55701.EPX
KC.557W1.EPX
Xeon DP Quad-Core X5560 (Nehalem-EP, 2.80G, 8MB, 6.40 GT/s QPI,
DDR3-1333, LGA1366, 95W, D-0, AT80602000768AA, SLBF4)
KC.55601.EPX
KC.556W1.EPX
Xeon DP Quad-Core X5550 (Nehalem-EP, 2.66G, 8MB, 6.40 GT/s QPI,
DDR3-1333, LGA1366, 95W, D-0, AT80602000771AA, SLBF5)
KC.55501.EPX
KC.555W1.EPX
Xeon DP Quad-Core E5540 (Nehalem-EP, 2.53G, 8MB, 5.86 GT/s QPI,
DDR3-1066, LGA1366, 80W, D-0, AT80602000789AA, SLBF6)
KC.54001.EPE
KC.540W1.EPE
Xeon DP Quad-Core E5530 (Nehalem-EP, 2.40G, 8MB, 5.86 GT/s QPI,
DDR3-1066, LGA1366, 80W, D-0, AT80602000792AA, SLBF7)
KC.55301.EPE
KC.553W1.EPE
Xeon DP Quad-Core E5520 (Nehalem-EP, 2.26G, 8MB, 5.86 GT/s QPI,
DDR3-1066, LGA1366, 80W, D-0, AT80602002091AA, SLBFD)
KC.55201.EPE
KC.552W1.EPE
Xeon DP Quad-Core E5507 (Nehalem-EP, 2.26G, 4MB, 4.80 GT/s QPI,
DDR3-800, LGA1366, 80W, AT80602000795AA, SLBKC, D-0) KC.50701.EP5
Xeon DP Quad-Core E5506 (Nehalem-EP, 2.13G, 4MB, 4.80 GT/s QPI,
DDR3-800, LGA1366, 80W, D-0, AT80602000798AA, SLBF8)
KC.50601.EP5
KC.506W1.EP5
Xeon DP Dual-Core E5503 (Nehalem-EP, 2.00G, 4MB, 4.80 GT/s QPI,
DDR3-800, LGA1366, 80W, AT80602003636AA, SLBKD, D-0) KC.50301.EP5
Xeon DP Quad-Core E5504 (Nehalem-EP, 2.00G, 4MB, 4.80 GT/s QPI,
DDR3-800, LGA1366, 80W, D-0, AT80602000801AA, SLBF9)
KC.50401.EP5
KC.504W1.EP5
Category ODM Description Acer PN
Chapter 1 5
Xeon DP Dual-Core E5502 (Nehalem-EP, 1.86G, 4MB, 4.80 GT/s QPI,
DDR3-800, LGA1366, 80W, D-0, AT80602000804AA, SLBEZ)
KC.50201.EP5
KC.502W1.EP5
Xeon DP Quad-Core L5530 (Nehalem-EP, 2.40G, 8MB, 5.86 GT/s QPI,
DDR3-1066, LGA1366, 60W, D-0, AT80602002937AB, SLBGF)
KC.55301.EPL
KC.553W1.EPL
Xeon DP Quad-Core L5520 (Nehalem-EP, 2.26G, 8MB, 5.86 GT/s QPI,
DDR3-1066, LGA1366, 60W, D-0, AT80602000810AA, SLBFA)
KC.55201.EPL
KC.552W1.EPL
Xeon DP Quad-Core L5506 (Nehalem-EP, 2.13G, 4MB, 4.80 GT/s QPI,
DDR3-800, LGA1366, 60W, D-0, AT80602002712AA, SLBFH)
KC.50601.EPL
KC.506W1.EPL
Intel Xeon DP Six-Core X5670 (Westmere-EP, 2.93GHz, 12MB, 6.4GT/s
QPI, DDR3-1333, LGA1366, 95W, AT80614005130AA, SLBV7, B-1)
KC.56701.EPX
KC.567W1.EPX
Intel Xeon DP Six-Core X5660 (Westmere-EP, 2.80GHz, 12MB, 6.4GT/s
QPI, DDR3-1333, LGA1366, 95W, AT80614005127AA, SLBV6, B-1)
KC.56601.EPX
KC.566W1.EPX
Intel Xeon DP Six-Core X5650 (Westmere-EP, 2.66GHz, 12MB, 6.4GT/s
QPI, DDR3-1333, LGA1366, 95W, AT80614004320AD, SLBV3, B-1)
KC.56501.EPX
KC.565W1.EPX
Intel Xeon DP Quad-Core E5640 (Westmere-EP, 2.66GHz, 12MB, 5.86GT/s
QPI, DDR3-1066, LGA1366, 80W, AT80614005466AA, SLBVC, B-1)
KC.56401.EPE
KC.564W1.EPE
Intel Xeon DP Quad-Core E5630 (Westmere-EP, 2.53GHz, 12MB, 5.86GT/s
QPI, DDR3-1066, LGA1366, 80W, AT80614005463AA, SLBVB, B-1)
KC.56301.EPE
KC.563W1.EPE
Intel Xeon DP Quad-Core E5620 (Westmere-EP, 2.40GHz, 12MB, 5.86GT/s
QPI, DDR3-1066, LGA1366, 80W, AT80614005073AB, SLBV4, B-1)
KC.56201.EPE
KC.562W1.EPE
Intel Xeon DP Quad-Core X5667 (Westmere-EP, 3.06GHz, 12MB, 6.4GT/s
QPI, DDR3-1333, LGA1366, 95W, AT80614005154AB, SLBVA, B-1)
KC.66701.EP5
KC.667W1.EP5
Intel Xeon DP Six-Core L5640 (Westmere-EP, 2.26GHz, 12MB, 5.86GT/s
QPI, DDR3-1066, LGA1366, 60W, AT80614005133AB, SLBV8, B-1)
KC.56401.EPL
KC.564W1.EPL
Intel Xeon DP Quad-Core L5630 (Westmere-EP, 2.13GHz, 12MB, 5.86GT/s
QPI, DDR3-1066, LGA1366, 40W, AT80614005484AA, SLBVD, B-1)
KC.56301.EPL
KC.563W1.EPL
Intel Xeon DP Quad-Core L5609(Westmere-EP, 1.86GHz, 12MB, 5.86GT/s
QPI, DDR3-1066, LGA1366, 40W, AT80614005940AA, SLBVJ, B-1)
KC.60901.PL5
KC.609W1.PL5
FAN
80x38MM 9.5K RPM PWM fan for SC827 (4 pcs included in chassis) HI.30900.006
FAN HOLDER
SC827 FAN holder hold 2 80x38 fans ( 2pcs included in chassis) 33.R6109.002
HEATSINK
1U PASSIVE CPU HS FOR INTEL LGA1366 HI.30900.003
Memory module
Category ODM Description Acer PN
6Chapter 1
Samsung 1GB, M393B2873EH1-CH9,1333 CL9, 1Rx8, 1Gb E-die KN.1GB0B.032
KN.1GBWB.032
Samsung 2GB, M393B5673EH1-CH9,1333 CL9, 2Rx8, 1Gb E-die KN.2GB0B.016
KN.2GBWB.016
Samsung 4GB, M393B5273BH1-CH9,1333 CL9, 2Rx8, 2Gb B-die KN.4GB0B.008
KN.4GBWB.008
Samsung 8GB, M393B1K73BH1-CF8,1066 CL7, 4Rx8, 2Gb B-die KN.8GB0B.002
KN.8GBWB.002
Samsung 1GB,M391B2873EH1-CH9,1333, 1Rx8, 1Gb E-die KN.1GB0B.031
KN.1GBWB.031
Samsung 2GB,M391B5673EH1-CH9,1333, 2Rx8, 1Gb E-die KN.2GB0B.015
KN.2GBWB.015
Samsung 4GB,M391B5273BH1-CH9,1333, 2Rx8, 2Gb B-die KN.4GB0B.004
KN.4GBWB.004
TAPE DRIVE (OPTIONAL)
400/800GB, LTO Ultrium-3, External, 1U Rackmount, 3Gb/s SAS,
black color, 2 x eSATA to SFF8088 cable (2m), NA/Asia/Europe power
cables)
TR.40000.007
Quantum ext. LTO-4 1U SAS rackmount TR.40000.009
NAME PLATE
Acer SC827 (GW2000ht) Logo Mylar(Also included in chassis) TBC
Category ODM Description Acer PN
Chapter 2 7
Required tools
You need the following items for some procedures:
T-10/T-15 Torx screwdriver (included with the server)
Preparation procedures
To access some components and perform certain service procedures, you must perform one or more of the
following procedures:
Extend the server from the rack
If you are performing service procedures in an Acer branded, telco, or third-party rack
cabinet, you can use the locking feature of the rack rails to support the server and gain access to
internal components.
For more information about telco rack solutions, refer to the RackSolutions.com website
Power down the server
If you must remove a server from a rack or a non-hot-plug component from a server, power down
the server.
Remove the server from the rack
If the rack environment, cabling configuration, or the server location in the rack creates awkward
conditions, remove the server from the rack.
Access the product rear panel
If you are performing certain service procedures, access the product rear panel.
Removal and replacement procedures
Chapter 2
8Chapter 2
Extend the server from the rack
1. If the server is screwed into the rack, remove the screws and set them aside.
Chapter 2 9
2. Grasp the handles and extend the server from the rack.
WARNING:To reduce the risk of personal injury or equipment damage, be sure that the rack is
adequately stabilized before extending a component from the rack.
3. After performing the installation or maintenance procedure, slide the server back into the rack, and then
press the server firmly into the rack to secure it in place.
WARNING:To reduce the risk of personal injury, be careful when pressing the server rail- release
latches and sliding the server into the rack. The sliding rails could pinch your fingers.
4. If necessary, secure the server to the rack with the screws you removed in step 1.
10 Chapter 2
Power down the server
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove
the power cord to remove power from the server. The front panel Power On/Standby button does
not completely shut off system power. Portions of the power supply and some internal circuitry
remain active until AC power is removed.
IMPORTANT:If installing a hot-plug device, it is not necessary to power down the server.
1. Back up the server data.
2. Shut down the operating system as directed by the operating system documentation.
NOTE: If the operating system automatically places the server in Standby mode, omit the next step.
3. Press the Power On/Standby button to place the server in Standby mode. When the server activates
Standby power mode, the system power LED changes to amber.
IMPORTANT:Pressing the system ID button illuminates the system ID LEDs on the front and rear panels. In a
rack environment, this feature facilitates locating a server when moving between the front and rear of
the rack.
4. Disconnect the power cords.
The system is now without power.
Chapter 2 11
Remove the server from the rack
To remove the server from the rack:
1. Power down the server.
2. Extend the server from the rack
3. Disconnect the cabling and remove the server from the rack. For more information, refer to the
documentation that ships with the rack mounting option.
4. Place the server on a sturdy, level surface.
12 Chapter 2
Chapter 3 13
Hardware specifications
System unit
Specifications Value
Processor socket Two Intel LGA1366
Processor support Quad-Core Intel Xeon 5500 Series
Six-Core Intel Xeon 5600 Series (when available)
Core logic chipsets Intel 5520 IOH-36D - north bridge
Intel ICH10R - south bridge
LAN controller Intel 82576EB Gigabit Ethernet
Memory controller Integrated in 5520 IOH-36D
Storage controller Integrated in ICH10R
VGA controller Matrox G200eW
I/O subsystem Two PCIe x8 slots (per mainboard)
Memory Twelve DDR3-1333 sockets
48GB (Registered) maximum system memory
Independent, mirroring, sparing and lockstep modes
1GB, 2GB, 4GB and 8GB (Registered) DIMMs
Media storage Twelve 3.5-inch bays for hot-plug SATA drives (six per mainboard)
I/O ports Rear (per mainboard): One COM port, One VGA port, Two USB ports, One
embedded NIC port for management, Two Gigabit Ethernet ports, One
Infiniband port (option)
Status LED indicators Front: Power, HDD activity, LAN activity, System ID/status
Rear: LAN activity/status, System ID
Thermal solution Four internal fans (two per mainboards)
One heatsink per processor
System specifications
Chapter 3
14 Chapter 3
Environmental specifications
Specifications Value
Temperature range
Operating
Non-operating
10°C to 35°C (50°F to 95°F) at sea level with an altitude
derating of 1.0°C per every 305 m (1.8°F per every 1000 ft)
above sea level to a maximum of 3050 m (10,000 ft)
-20° - 60° C (-4° - 140° F)
Humidity (non-condensing)
Operating
Non-operating
8 to 90% RH (28°C (82.4°F) maximum wet bulb temperature)
5% to 95% RH (38.7°C (101.7°F) maximum wet bulb
temperature)
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Acer AW2000ht User manual

Category
Servers
Type
User manual
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