Intel BB5000PSLSASR User manual

Category
Server/workstation motherboards
Type
User manual

This manual is also suitable for

Intel
®
Server Board S5000PSL
User Guide
A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/
Products
Intel Order Number D36217-006
ii Intel
®
Server Board S5000PSL
Disclaimer
Information in this document is provided in connection with Intel® products. No license, express or implied, by
estoppel or otherwise, to any intellectual property rights is granted by this document. Except as provided in Intel's
Terms and Conditions of Sale for such products, Intel assumes no liability whatsoever, and Intel disclaims any
express or implied warranty, relating to sale and/or use of Intel products including liability or warranties relating to
fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property
right. Intel products are not designed, intended or authorized for use in any medical, life saving, or life sustaining
applications or for any other application in which the failure of the Intel product could create a situation where
personal injury or death may occur. Intel may make changes to specifications and product descriptions at any time,
without notice.
Intel server boards contain a number of high-density VLSI and power delivery components that need adequate
airflow for cooling. Intel's own chassis are designed and tested to meet the intended thermal requirements of these
components when the fully integrated system is used together. It is the responsibility of the system integrator that
chooses not to use Intel developed server building blocks to consult vendor datasheets and operating parameters to
determine the amount of airflow required for their specific application and environmental conditions. Intel Corporation
can not be held responsible if components fail or the server board does not operate correctly when used outside any
of their published operating or non-operating limits.
Intel, Intel Pentium, and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in
the United States and other countries.
* Other names and brands may be claimed as the property of others.
Copyright © 2006 - 2007, Intel Corporation. All Rights Reserved
Safety Information
Important Safety Instructions
Read all caution and safety statements in this document before performing any of the
instructions. See also Intel Server Boards and Server Chassis Safety Information on the
Intel
®
Server Deployment Toolkit 2.0 CD and/or at http://support.intel.com/support/
motherboards/server/sb/cs-010770.htm.
Wichtige Sicherheitshinweise
Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor
Sie eine der Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu
Intel-Serverplatinen und Servergehäusen auf der Intel
®
Server Deployment Toolkit 2.0 CD
oder unter http://support.intel.com/support/motherboards/server/sb/cs-010770.htm.
Consignes de sécurité
Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce
document avant de suivre toute instruction. Consultez Intel Server Boards and Server
Chassis Safety Information sur le Intel
®
Server Deployment Toolkit 2.0 CD ou bien
rendez-vous sur le site http://support.intel.com/support/motherboards/server/sb/cs-
010770.htm.
Instrucciones de seguridad importantes
Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar
cualquiera de las instrucciones. Vea Intel Server Boards and Server Chassis Safety
Information en el Intel
®
Server Deployment Toolkit 2.0 CD y/o en http://
support.intel.com/support/motherboards/server/sb/cs-010770.htm.
iv Intel
®
Server Board S5000PSL
重要安全指导
在执行任何指令之前,请阅读本文档中的所有注意事项及安全声明。 和/或
http://support.intel.com/support/motherboards/server/sb/CS-010770.htm
上的 Intel
Server Boards and Server Chassis Safety Information(《Intel
服务器主板与服务器机箱安全信息》)。
Intel
®
Server Board S5000PSL v
Warnings
Heed safety instructions: Before working with your server product, whether you are
using this guide or any other resource as a reference, pay close attention to the safety
instructions. You must adhere to the assembly instructions in this guide to ensure and
maintain compliance with existing product certifications and approvals. Use only the
described, regulated components specified in this guide. Use of other products /
components will void the UL listing and other regulatory approvals of the product and
will most likely result in noncompliance with product regulations in the region(s) in which
the product is sold.
System power on/off: The power button DOES NOT turn off the system AC power. To
remove power from system, you must unplug the AC power cord from the wall outlet.
Make sure the AC power cord is unplugged before you open the chassis, add, or remove
any components.
Hazardous conditions, devices and cables: Hazardous electrical conditions may be
present on power, telephone, and communication cables. Turn off the server and
disconnect the power cord, telecommunications systems, networks, and modems attached
to the server before opening it. Otherwise, personal injury or equipment damage can
result.
Electrostatic discharge (ESD) and ESD protection: ESD can damage disk drives,
boards, and other parts. We recommend that you perform all procedures in this chapter
only at an ESD workstation. If one is not available, provide some ESD protection by
wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on
your server when handling parts.
ESD and handling boards: Always handle boards carefully. They can be extremely
sensitive to ESD. Hold boards only by their edges. After removing a board from its
protective wrapper or from the server, place the board component side up on a grounded,
static free surface. Use a conductive foam pad if available but not the board wrapper. Do
not slide board over any surface.
Installing or removing jumpers: A jumper is a small plastic encased conductor that slips
over two jumper pins. Some jumpers have a small tab on top that you can grip with your
fingertips or with a pair of fine needle nosed pliers. If your jumpers do not have such a tab,
take care when using needle nosed pliers to remove or install a jumper; grip the narrow
sides of the jumper with the pliers, never the wide sides. Gripping the wide sides can
damage the contacts inside the jumper, causing intermittent problems with the function
controlled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool
you use to remove a jumper, or you may bend or break the pins on the board.
vi Intel
®
Server Board S5000PSL
Preface
About this Manual
Thank you for purchasing and using the Intel
®
Server Board S5000PSL.
Multiple versions of the Intel
®
Server Board S5000PSL are available. This manual applies
to server boards with the following product codes:
S5000PSLSATA / S5000PSLSATAR
S5000XSLSATA / S5000PXSLSATAR
S5000PSLSAS / S5000PSLSASR
S5000PSLROMB / S5000PSLROMBR
Where a feature varies from one product to the next, the difference will be noted in this
document. Unless specified, features apply to all versions of the server board.
Note: Unless otherwise indicated, any references to the product code S5000PSLSATA or
S5000PSLSATAR also apply to product codes S5000XSLSATA or S5000XSLSATAR.
This manual is written for system technicians who are responsible for troubleshooting,
upgrading, and repairing this server board. This document provides a brief overview of
the features of the board/chassis, a list of accessories or other components you may need,
troubleshooting information, and instructions on how to add and replace components on
the Intel
®
Server Board S5000PSL. For the latest version of this manual, see
http://support.intel.com/support/motherboards/server/S5000PSL/.
Manual Organization
Chapter 1 provides a brief overview of the Server Board S5000PSL. In this chapter, you
will find a list of the server board features, a photo of the product, and product diagrams to
help you identify components and their locations.
Chapter 2 provides instructions on using the utilities that are shipped with the board or
that may be required to update the system. This includes how to navigate through the
BIOS Setup screens, how to perform a BIOS update, and how to reset the password or
CMOS. Information about the specific BIOS settings and screens is available in the
Technical Product Specification. See “Additional Information and Software” on page viii
for a link to the Technical Product Specification.
Chapter 3 provides instructions on adding and replacing components. Use this chapter for
step-by-step instructions and diagrams for installing or replacing components such as the
memory, processor, and the CMOS battery.
viii Intel
®
Server Board S5000PSL
Chapter 4 provides troubleshooting information. In this chapter, you will find BIOS error
messages and POST code messages. You will also find suggestions for performing
troubleshooting activities to identify the source of a problem.
Product Accessories
This server board is compatible with the following Intel
®
Server Chassis:
Intel
®
Server Chassis SC5400
Intel
®
Entry Server Chassis SC5299-E
You may need or want to purchase one or more of the following items for your server:
Processor, memory FBDIMMs, hard drive, USB floppy drive, CD-ROM or DVD-ROM
drive, RAID controller, operating system.
For information about which accessories, memory, processors, and third-party hardware
have been tested and can be used with your board, and for ordering information for Intel
products, see http://support.intel.com/support/motherboards/server/S5000PSL/
compat.htm.
Additional Information and Software
If you need more information about this product or information about the accessories that
can be used with this server board, use the following resources. These files are available at
http://support.intel.com/support/motherboards/server/S5000PSL/
Table 1. Additional Information and Software
For this Information or
Software
Use this Document or Software
Technical information,
including BIOS settings
and chipset information
Intel
®
Server Board S5000PSL Technical Product Specification and
the Intel
®
S5000 Series Chipsets Server Board Family Datasheet.
See the section on the web page titled Technical Specifications.
Hardware integration
instructions
Intel
®
Server Board S5000PSL Quick Start User's Guide in the
product box.
See the section on the web page titled Installation and Use.
Virtual system tours and
interactive repair
information
A link to the SMaRT Tool is available under Other Resources at the
right side of the screen at
http://support.intel.com/support/motherboards/server/S5000PSL
Accessories or other Intel
server products
Spares and Configuration Guide.
See the section on the web page titled Installation and Use.
Intel
®
Server Board S5000PSL ix
See also the Intel
®
Server Deployment Toolkit 2.0 CD that came with your server board.
Hardware and operating
systems that have been
tested with this product
Tested Hardware Operating Systems List.
See the section on the web page titled Compatibility.
Chassis that have been
tested with this product
Reference Chassis List.
See the section on the web page titled Compatibility.
Processors that have
been tested with this
product
Supported Processors.
See the section on the web page titled Compatibility.
FBDIMMs that have been
tested with this product
Tested Memory List.
See the section on the web page titled Compatibility.
To make sure your system
falls within the allowed
power budget
Power Budget Analysis Tool.
See the section on the web page titled Installation & Use
Software to manage your
Intel
®
server
Intel System Management Software.
See the section on the web page titled Installation & Use
Drivers Driver (for an extensive list of available drivers),
Operating System Driver (for operating system drivers).
See the section on the web page titled Software & Drivers.
Firmware and BIOS
updates, or BIOS
recovery files
Firmware Updates.
See the section on the web page titled Software & Drivers.
Diagnostics test software Diagnostics.
See the section on the web page titled Software & Drivers.
Table 1. Additional Information and Software
For this Information or
Software
Use this Document or Software
x Intel
®
Server Board S5000PSL
Intel
®
Server Board S5000PSL xi
Contents
Safety Information ..................................................................................................... iii
Important Safety Instructions ................................................................................................ iii
Wichtige Sicherheitshinweise ............................................................................................... iii
Consignes de sécurité .......................................................................................................... iii
Instrucciones de seguridad importantes ............................................................................... iii
Warnings ................................................................................................................................ v
Preface ....................................................................................................................... vii
About this Manual ................................................................................................................ vii
Manual Organization ............................................................................................................vii
Product Accessories ............................................................................................................viii
Additional Information and Software ....................................................................................viii
Chapter 1: Server Board Features ............................................................................ 1
Connector and Header Locations ..........................................................................................5
Configuration Jumpers ...........................................................................................................7
Intel
®
Light-Guided Diagnostics .............................................................................................9
Back Panel Features ...........................................................................................................12
RAID Support .......................................................................................................................13
SATA Server Board .....................................................................................................13
SAS Server Board .......................................................................................................14
ROMB Server Board ....................................................................................................15
Hardware Requirements ......................................................................................................16
Processor ....................................................................................................................16
Memory ........................................................................................................................16
Power Supply ..............................................................................................................18
Optional Hardware ...............................................................................................................19
Intel
®
RAID Activation Key ..........................................................................................19
Intel
®
RAID Smart Battery (Product Code S5000PSLROMB only) .............................19
Hard Disk Drives ..........................................................................................................19
Intel
®
Remote Management Module / Intel
®
Remote Management Module 2 and RMM
NIC / RMM2 NIC ..............................................................................................20
Intel
®
Local Control Panel ...........................................................................................20
Chapter 2: System Utilities ...................................................................................... 21
Using the BIOS Setup Utility ................................................................................................21
Starting Setup ..............................................................................................................21
If You Cannot Access Setup ........................................................................................21
Setup Menus ...............................................................................................................22
Upgrading the BIOS .............................................................................................................23
xii Intel
®
Server Board S5000PSL
Preparing for the Upgrade ........................................................................................... 24
Upgrading the BIOS .................................................................................................... 24
Reverting to the Previous BIOS .......................................................................................... 25
Clearing the Password ........................................................................................................ 26
Clearing the CMOS ............................................................................................................. 27
Chapter 3: Hardware Installations and Upgrades ..................................................29
Before You Begin ................................................................................................................ 29
Tools and Supplies Needed ........................................................................................ 29
Installing and Removing Memory ........................................................................................ 29
Installing FBDIMMs ..................................................................................................... 29
Removing FBDIMMs ................................................................................................... 32
Installing or Replacing the Processor .................................................................................. 32
Installing the Processor ............................................................................................... 33
Installing the Heatsink(s) ............................................................................................. 37
Removing a Processor ................................................................................................ 40
Replacing the CMOS Battery .............................................................................................. 43
Appendix A: Troubleshooting .................................................................................45
System Boot Quiet Time ..................................................................................................... 45
Resetting the System .......................................................................................................... 45
Problems following Initial System Installation ...................................................................... 46
First Steps Checklist ................................................................................................... 46
Hardware Diagnostic Testing .............................................................................................. 47
Verifying Proper Operation of Key System Lights ....................................................... 47
Confirming Loading of the Operating System ............................................................. 47
Specific Problems and Corrective Actions .......................................................................... 48
Power Light Does Not Light ........................................................................................ 48
No Characters Appear on Screen ............................................................................... 49
Characters Are Distorted or Incorrect ......................................................................... 50
System Cooling Fans Do Not Rotate Properly ............................................................ 50
CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light .............................. 50
Cannot Connect to a Server ........................................................................................ 51
Problems with Network ............................................................................................... 51
System Boots when Installing PCI Card ..................................................................... 52
Problems with Newly Installed Application Software ................................................... 52
Problems with Application Software that Ran Correctly Earlier .................................. 53
Devices are not Recognized under Device Manager (Windows* Operating System) . 53
Hard Drive(s) are not Recognized ............................................................................... 53
Bootable CD-ROM Disk Is Not Detected .................................................................... 54
LED Information .......................................................................................................... 54
BIOS POST Beep Codes ............................................................................................ 54
Appendix B: Regulatory and Compliance Information .........................................57
Product Regulatory Compliance .......................................................................................... 57
Intel
®
Server Board S5000PSL xiii
Product Safety Compliance .........................................................................................57
Certifications / Registrations / Declarations .................................................................58
Product Regulatory Compliance Markings ..................................................................58
Electromagnetic Compatibility Notices ................................................................................59
FCC (USA) ..................................................................................................................59
ICES-003 (Canada) .....................................................................................................60
Europe (CE Declaration of Conformity) .......................................................................60
VCCI (Japan) ...............................................................................................................60
BSMI (Taiwan) .............................................................................................................61
RRL (Korea) ................................................................................................................61
CNCA (CCC-China) .....................................................................................................61
Product Ecology Change (EU RoHS) ..................................................................................62
Product Ecology Change (CRoHS) .....................................................................................62
China Packaging Recycle Marks (or GB18455-2001) .........................................................64
CA Perchlorate Warning ......................................................................................................64
End-of-Life / Product Recycling ...........................................................................................64
Appendix C: Getting Help ........................................................................................ 65
World Wide Web ..................................................................................................................65
Telephone ............................................................................................................................65
Appendix D: System Issue Report Form ............................................................... 69
xiv Intel
®
Server Board S5000PSL
Intel
®
Server Board S5000PSL xv
List of Figures
Figure 1. Intel
®
Server Board S5000PSL.................................................................................. 1
Figure 2. Server Board Connector and Component Locations ................................................. 6
Figure 3. Configuration Jumpers............................................................................................... 8
Figure 4. Back Panel Connectors and LEDs........................................................................... 12
Figure 5. DIMM Sockets.......................................................................................................... 17
Figure 6. BIOS Bank Select Jumper in Force Lower Bank Position........................................ 25
Figure 7. Password Clear Jumper in Clear Password Position............................................... 26
Figure 8. CMOS Clr Jumper in the Clear CMOS Position....................................................... 27
Figure 9. Locating DIMM Sockets ........................................................................................... 30
Figure 10. Installing FBDIMMs................................................................................................ 31
Figure 11. Locating Processor Sockets................................................................................... 34
Figure 12. Opening Processor Socket Lever .......................................................................... 35
Figure 13. Opening Load Plate ............................................................................................... 35
Figure 14. Removing Protective Cover from Load Plate......................................................... 36
Figure 15. Setting Processor in Place..................................................................................... 36
Figure 16. Installing Heatsink (passive heatsink shown)......................................................... 38
Figure 17. Locating Active Heatsink Cable Connections ........................................................ 39
Figure 18. Opening Processor Socket Lever .......................................................................... 41
Figure 19. Opening Load Plate ............................................................................................... 41
Figure 20. Removing Processor from Socket.......................................................................... 42
Figure 21. Installing Protective Cover onto Load Plate ........................................................... 42
Figure 22. Locating and Removing the CMOS Battery ........................................................... 44
xvi Intel
®
Server Board S5000PSL
Intel
®
Server Board S5000PSL xvii
List of Tables
Table 1. Additional Information and Software .........................................................................viii
Table 2. Server Board Features ................................................................................................2
Table 3. NIC LEDs ..................................................................................................................12
Table 4. Setup Menu Key Use ................................................................................................22
Table 5. Heatsink Requirements for Compatible Intel
®
Server Chassis .................................37
Table 6. Resetting the System ................................................................................................45
Table 7. POST Error Beep Codes ...........................................................................................54
Table 8. Error Beep Codes Generated by Intel
®
Remote Management Module ....................55
Table 9. Product Certification Markings ..................................................................................58
xviii Intel
®
Server Board S5000PSL
1 Server Board Features
This chapter briefly describes the main features of the Intel
®
Server Board S5000PSL.
This chapter provides a photograph of the product, a list of the server board features, and
diagrams showing the location of important components and connections on the server
board.
Figure 1. Intel
®
Server Board S5000PSL
2 Intel
®
Server Board S5000PSL
Table 2 summarizes the features of the server board.
Table 2. Server Board Features
Feature Description
Processor support
Up to two Dual-Core Intel
®
Xeon
®
processors 5000 or 5100
sequence with a 677-, 1066-, or 1333-MHz front side bus
Up to two Quad-Core Intel
®
Xeon
®
processors 5300 sequence
with a 1066- or 1333-MHz front side bus
Up to two 45nm 2P Dual-Core Intel
®
Xeon
®
processors.
Product codes S5000PSLSATAR, S5000PSLSASR,
S5000PSLROMBR, and S5000XSLSATAR only
Up to two 45nm next generation Quad-Core Intel
®
Xeon
®
processors. Product codes S5000PSLSATAR,
S5000PSLSASR, S5000PSLROMBR, and S5000XSLSATAR
only
System memory support
Eight FBDIMM sockets (DDR2-533 and DDR2-667) supporting
32 GB maximum memory
Quad-channel memory architecture
Intel
®
5000P Chipset Product codes S5000PSLSATA, S5000PSLSATAR,
S5000PSLSAS, S5000PSLSASR, S5000PSLROMB,
S5000PSLROMBR: Intel
®
5000P Memory Controller Hub
Product code S5000XSLSATA, S5000XSLSATAR: Intel
®
5000X Memory Controller Hub
Intel
®
6321ESB I/O Controller Hub
Cooling Support for
Two processor fans (4-pin headers)
Four front fans (6-pin headers)
Two rear fans (4-pin header)
3-pin fans are compatible with all fan headers. 4-pin fans should be
used only with the following fans:
CPU1 Fan
CPU2 Fan
Sys Fan 1
Sys Fan 2
Sys Fan 5
Sys Fan 6
Sys Fan 3 and Sys Fan 4 are connected to the CPU1 PWM, which
is programmed to work with the 4-pin active heatsink fans.
Add-in card slots Six expansion slots:
One PCI-X* 64-bit / 100-MHz slot
One PCI-X* 64-bit / 100- / 133-MHz slot
and one of from the following list
Two PCI Express* x4 slots (product code S5000PSLSAS or
S5000PSLSASR)
Two PCI Express x8 slots (product code S5000PSLSATA,
S5000PSLSATAR, S5000XSLSATA, or S5000XSLSATAR)
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Intel BB5000PSLSASR User manual

Category
Server/workstation motherboards
Type
User manual
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