Before you call for service...
PERFORMANCE (cont.] Possible Causes What To Do
Pilling Resultof normal wear on , While this isnot caused bythe washer,you can slow the
poly-cotton blends and pilling processby washing garments inside out.
fuzzy fabrics
Snags, holes, tears, rips
or excessive wear
Pins,snaps, hooks, sharp , Fastensnaps,hooks,buttons and zippers.
buttons, belt buckles, , Removelooseitems likepins,objects in pockets and
zippers and sharp objects sharp buttons.
left in pockets • Turn knits(which snag easily)inside out.
Undiluted chlorine bleach , Checkbleach package instructions for proper amount.
, Neveradd undiluted bleach to wash or allow clothes to
come in contact with undiluted bleach.
Chemicals like hair bleach or , Rinseitems that may have chemicals on them before
dye, permanent wave solution washing.
Wrinkling Improper sorting , Avoid mixing heavy items (likework clothes)with light items
(likeblouses).
, Try a fabric softener.
Overloading or incorrect • Loadyour washer soclothes have enough room to move
water level freely with water covering all of the clothes.
Incorrect wash and , Hatch Cycleselection to the type of fabric you are washing
dry cycles (especiallyfor easy care loads).
Repeated washing in , Wash in warm or coldwater.
water that istoo hot
SOUNDS Possible Causes Reason
"Metallic clicking" Shifter mechanism is , Thedrive system will engage at the start of agitate and
engaging or disengaging disengage when agitate iscomplete. Thisoccurs multiple
times during the wash.
Back and forth "swoosh" Electric motor reversing , Thismachine hasa drive systemthat doesn't usegears.
or light "clicking" sound direction Thissound isthe motor rotating back and forth to clean
during agitate your laundry.
"Click" when water Relayswitch , Therelay makes aclick sound when activated.Thewater
stops filling levelactivates the relay and stopsfilling.
"Clicking" behind Control Automatic Temperature , Twovalvesmix coldand hotwater.The"clicking"iswhen either
Panel during fill Control Valve valve turns on or off to raiseorlower the fillwater temperature.
Water flaw changes Automatic Temperature , Twovalvesmix coldand hotwater.Theflowchangeswhen either
during fill Control Valve valve turns on or off to raiseorlower the fillwater temperature.
Motor "whining up" or Motor ramping up/down , Themotor will speedup incrementally during the spincycle.
"coasting down" in spin during spin cycle When spin iscomplete, it will coast until it stops.
"Humming" Water drain pump , Thedrain pump will make a humming soundwhen pumping
out water after agitation stops and continue until spin is
complete.
"Gurgling" Water drain pump , When the pump starts drawing in air,it starts to gurgle.
Thewasher should then begin spinning and the sound will
continue until it isdone spinning.
Washer is noisy Washer is uneven , Tolevelthe front of the washer, adjust the front levelinglegs
by rotating the individual leg in the proper direction for up
or down. To levelthe back ofthe washer, lift the back of the
machine 4" (11cm) and set down.
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Shipping rod is still assembled , Toremove the shipping rod from the washer,pull the yellow
in the unit tag and remove the attached rod from the bottom right hand
sideof the washer.