Before you call for service...
Troubleshooting Tips
PERFORMANCE (cont.) Possible Causes Whet To Do
Pilling Resultof normal wear on • Whilethis isnot caused by the washer,you can slow the
polg-cotton blendsend pilling process by washing garments insideout.
fuzzy fabrics
Snags,holes,tears, rips Pins,snaps,hooks,sharp • Fastensnaps,hooks,buttons and zippers.
or excessivewear buttons, belt buckles, • Removelooseitems like pins,objectsin pockets and
zippers end sharp objects sharp buttons.
left in pockets • Turnknits (whichsnag easily)inside out.
Undiluted chlorine bleach • Checkbleach package instructions for proper amount,
• Never add undiluted bleach to wash or allow clothes to
come in contact with undiluted bleach.
Chemicals like heir bleach or • Rinseitemsthat may have chemicals on them before
dye, permanent wave solution washing.
Wrinkling Improper sorting • Avoidmixing heavy items (likework clothes)with light items
(likeblouses).
• Try a fabric softener,
Overloading or incorrect • Load your washer soclothes have enough room to move
water level freely with water covering all of the clothes.
Incorrect wash end • Hatch Cycle selectionto the type of fabric you are washing
dry cycles (especiallyfor easy care loads),
Repeated washing in • Wash in warm or cold water,
water that is too hot
SOUNDS Possible Causes What To Do
"Metallic knocking" Shifter mechanism is • Thedrive system will engage at the start of agitate and
engaging or disengaging disengage when agitate iscomplete. Thisoccurs multiple
times during the wash.
Back and forth "swoosh" Electric motor reversing • Thismachine has a drive system that doesn't use gears.
or "zip" sound during direction Thissound isthe motor rotating back and forth to agitate
agitate your laundry,
Ouick short agitation Clothing redistribution • Atthe end of agitate, the motor makesshort agitation strokes
sounds at endof agitate to redistributethe load.
"Click" when water Relay switch • Therelay makes a clicksound when activated. Thewater
stops filling levelactivates the relay and stopsfilling.
"Clicking" behind Control Automatic Temperature • Thisvalve mixes in cold and hot water,The"clicking" isthe
Panel during fill Control Valve valve turning on and off,
Water volume changes Automatic Temperature • Thisvalve mixes in cold and hot water,Thesound changes
during fill Control Valve when the valvesare turned on and off.
Motor "whining up" or Motor ramping up/down • Themotor will speed up incrementally during the spin cycle.
"coasting down" in spin during spin cycle When spin iscomplete, it will coast untilit stops.
"Humming" Water drain pump • Thedrain pump will make a humming soundwhen pumping
out water after agitation stops and continue until spin is
complete.
"Gurgling" Water drain pump • When the pump starts drawing in air,It starts to gurgle.
Thewasher should then begin spinning and the sound will
continue until it isdone spinning.
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