3com 3CRWPS10075-US - OfficeConnect Wireless 54Mbps 11g Print Server User manual

http://www.3com.com/

Part No.: DUA1007-5AAA01

Rev. 01

Published July 2004

3Com OfficeConnect

Wireless 54Mbps 11g

Print Server

User Guide

3CRWPS10075

3Com Corporation

350 Campus Drive,

Marlborough, MA

USA 01752-3064

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UNITED STATES GOVERNMENT LEGEND

If you are a United States government agency, then this documentation and the software described herein are

provided to you subject to the following:

All technical data and computer software are commercial in nature and developed solely at private expense.

Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or

as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are

provided in 3Com’s standard commercial license for the Software. Technical data is provided with limited rights

only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is applicable.

You agree not to remove or deface any portion of any legend provided on any licensed program or

documentation contained in, or delivered to you in conjunction with, this User Guide.

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be registered in other countries.

3Com, and the 3Com logo are registered trademarks of 3Com Corporation.

Intel and Pentium are registered trademarks of Intel Corporation. Microsoft, MS-DOS, Windows, and Windows

NT are registered trademarks of Microsoft Corporation. Novell and NetWare are registered trademarks of

Novell, Inc. UNIX is a registered trademark in the United States and other countries, licensed exclusively

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IEEE and 802 are trademarks of the Institute of Electrical and Electronics Engineers, Inc.

All other company and product names may be trademarks of the respective companies with which they are

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ENVIRONMENTAL STATEMENT

It is the policy of 3Com Corporation to be environmentally-friendly in all operations. To uphold our policy, we

are committed to:

Establishing environmental performance standards that comply with national legislation and regulations.

Conserving energy, materials and natural resources in all operations.

Reducing the waste generated by all operations. Ensuring that all waste conforms to recognized environmental

standards. Maximizing the recyclable and reusable content of all products.

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Improving our environmental record on a continual basis.

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CONTENTS

ABOUT THIS GUIDE

Naming Convention 9

Conventions 10

Feedback about this User Guide 10

1 INTRODUCTION

Features 13

Safety Instructions 14

Package Contents 15

Physical Details 15

Print Server Connection 15

LED Indicators 16

Diagnostic Push Button 16

2 LAN INSTALLATION

Before You Begin 17

Installation Procedure 17

Preparation 17

Power Up 18

Check the LEDs 19

3 WIRELESS PRINT SERVER CONFIGURATION

Overview 21

Configuration Methods 21

Using the Windows Wizard 22

Procedure 22

Wireless Configuration 23

4 CLIENT PC CONFIGURATION

Overview 25

Printing Methods 25

Which printing method should I use? 25

Checking your Network Protocols (Windows 9x) 26

Windows Peer-to-peer Printing 27

Windows 2000/XP Setup 27

Windows 9x/ME Setup 30

PTP Printer Port Setup 31

Windows SMB Printing 35

Windows with Server-based Print Queues 36

Macintosh (AppleTalk) 38

Software Requirements 38

AppleTalk Setup 38

Printing 38

Macintosh OS X 39

LPR printing Setup 39

5 WEB-BASED MANAGEMENT

Overview 41

Preparation 41

Connecting to the Print Server 42

Configuration Screens 42

Configure Server 42

AppleTalk 43

NetBEUI 44

TCP/IP 45

Wireless Configuration 46

Other Screens 49

6 SPECIAL FEATURES

Internet Printing Protocol (IPP) 51

IPP Server Configuration 51

IPP Client Setup - Windows 98/ME 52

IPP Client Setup - Windows 2000/XP 54

Using IPP Printers 56

7 TROUBLESHOOTING

Overview 57

Hardware & Connection Problems 57

Problem No. 1 57

Solution No. 1 57

Problem No. 2 57

Solution No. 2 57

Problem No. 3 57

Solution No. 3 57

Problem No. 4 58

Solution No. 4 58

AppleTalk (Macintosh) Problems 59

Problem No. 1 59

Solution No. 1 59

Problem No. 2 59

Solution No. 2 59

Problem No. 3 59

Solution No. 3 59

Problem No. 4 59

Solution No. 4 59

Problem No. 5 59

Solution No. 5 60

Problem No. 6 60

Solution No. 6 60

Problem No. 7 60

Solution No. 7 60

Windows Printing Problems 61

Problem No. 1 61

Solution No. 1 61

Problem No. 2 61

Solution No. 2 61

Problem No. 3 64

Solution No. 3 64

Problem No. 4 64

Solution No. 4 64

Problem No. 5 65

Solution No. 5 65

Problem No. 7 65

Solution No. 7 65

Unix Problems 67

Problem No. 1 67

Solution No. 1 67

Problem No. 2 67

Solution No. 2 67

A SPECIFICATIONS

General Specifications 69

Protocol Support 69

Feature Support 69

Regulatory Approvals 70

FCC Statement 70

FCC Radiation Exposure Statement 70

EMC Standards 71

CE Standards 71

CE Marking Warning 71

B WINDOWS SERVER CONFIGURATION

Windows NT4.0 Server 73

Adding TCP/IP Printing Support 73

Adding a TCP/IP Remote Printer 73

Windows 2000/2003 Server 74

C UNIX SYSTEMS

Overview 77

Print Server IP Address Configuration 77

Other Print Server Configuration 77

LPD Configuration 77

LPD on IBM AIX 4.15 78

LPD on System V 78

LPD on Linux 80

LPD on BSD 81

Printing using LPD 83

D NETWARE

Overview 85

Creating an NDPS Manager Object 85

Creating an NDPS Printer Agent 87

E OBTAINING SUPPORT FOR YOUR PRODUCT

Register Your Product to Gain Service Benefits 89

Purchase Value-Added Services 89

Troubleshoot Online 89

Access Software Downloads 90

Contact Us 90

Telephone Technical Support and Repair 90

ABOUT THIS GUIDE

This guide describes how to install and configure the 3Com

OfficeConnect Wireless 54Mbps 11g Print Server.

This guide is intended for use by those responsible for installing and

setting up network equipment; consequently, it assumes a basic working

knowledge of LANs (Local Area Networks)..

If a release note is shipped with the Print Server and contains information

that differs from the information in this guide, follow the information in

the release note.

Most user guides and release notes are available in Adobe Acrobat

Reader Portable Document Format (PDF) on the 3Com World Wide Web

site:

http://www.3com.com

Naming Convention Throughout this guide, the 3Com OfficeConnect Wireless 54Mbps 11g

Print Server is referred to as the “Print Server”.

Category 3 and Category 5 Twisted Pair Cables are referred to as Twisted

Pair Cables throughout this guide.

10 ABOUT THIS GUIDE

Conventions Table 1 and Ta b l e 2 list conventions that are used throughout this guide.

Feedback about this

User Guide

Your suggestions are very important to us. They will help make our

documentation more useful to you. Please e-mail comments about this

document to 3Com at:

pddtechpubs_comments@3com.com

Please include the following information when commenting:

■ Document title

■ Document part number (on the title page)

■ Page number (if appropriate)

Ta b l e 1 Notice Icons

Icon Notice Type Description

Information note Information that describes important features or

instructions.

Caution Information that alerts you to potential loss of data or

potential damage to an application, system, or device.

Warning Information that alerts you to potential personal

injury.

Ta b l e 2 Text Conventions

Convention Description

The words “enter”

and “type”

When you see the word “enter” in this guide, you must type

something, and then press Return or Enter. Do not press

Return or Enter when an instruction simply says “type.”

Keyboard key names If you must press two or more keys simultaneously, the key

names are linked with a plus sign (+). Example:

Press Ctrl+Alt+Del

Words in italics Italics are used to:

■ Emphasize a point.

■ Denote a new term at the place where it is defined in the

text.

■ Identify menu names, menu commands, and software

button names. Examples:

From the Help menu, select Contents.

Click OK.

Conventions 11

Example:

■ 3Com OfficeConnect Wireless 54Mbps 11g Print Server User Guide

■ Part Number DUA1007-5AAA01

■ Page 24

Do not use this e-mail address for technical support questions. For

information about contacting Technical Support, please refer to the

Support and Safety Information sheet.

12 ABOUT THIS GUIDE

1

INTRODUCTION

This chapter provides an overview of your Print Server's features.

Features Congratulations on the purchase of your new Print Server. Your Print

Server was designed to provide a simple and efficient network printing

solution. It is packed with features, including:

■ Wireless LAN Support. Wireless stations supporting the IEEE

802.11b or IEEE 802.11g standard can interoperate with the Print

Server. Both LAN and WLAN users can print to the attached printer or

printers.

■ Versatility. The Print Server supports up to four protocols: TCP/IP,

SMB (Service Message Block), AppleTalk (EtherTalk), and NetBEUI. It

features an Ethernet interface port and operating system support

includes Unix, NetWare (NDPS LPR printing), and Microsoft Windows.

■ Easy Installation. The Print Server makes adding printers or plotters

to your network simple.

■ Web-based Interface. The Web-based interface provides an easy

method of configuration in TCP/IP networks, regardless of your client

platform.

■ Compact Size. This allows the Print Server to be used even where

space is limited.

■ Internet Printing Protocol (IPP) Support. The Print Server can act

as an IPP (Internet Printing Protocol) Server, allowing clients, suppliers,

colleagues and others to print to your printer from anywhere on the

Internet. Windows IPP Client software is also supplied.

14 CHAPTER 1: INTRODUCTION

Safety Instructions For your own safety, and to protect your Print Server, please observe the

following safety advice.

1 Unplug this device from its power source before cleaning. Use only a

slightly dampened cloth for cleaning. Do not use liquid or aerosol

cleaners.

2 Avoid using this product near water. Exposure to water poses an

electric-shock hazard.

3 Do not place the Print Server on an unstable surface. The device may fall

causing serious damage to the device.

4 This device should only be used with the power supply type specified on

the marking label. If you are not sure of type of your local power supply,

consult your dealer or the local power company.

5 Do not pinch, crimp or otherwise damage the power cord. If exposed to

foot traffic, ensures that the cable is properly shielded and does not pose

a tripping hazard.

6 If using an extension cord, makes sure the total ampere rating of the

products using the cord does not exceed the extension cord's ampere

rating.

7 Do not attempt to service this device, as opening or removing casing may

expose you to dangerous voltage points or other risks. Refer all servicing

to qualified service personnel.

8 The Print Server should be serviced by qualified service personnel under

the following conditions:

■ The power cord is damaged or frayed.

■ Liquid has been spilled onto the product.

■ The product has been exposed to rain or water.

■ The product does not operate normally in accordance with the

operating instructions.

■ The device has been dropped or the casing has been damaged.

Package Contents 15

Package Contents You should find the following items packaged with your Print Server. If

any items are missing, contact your dealer immediately.

■ The Print Server.

■ Power Adapter.

■ The Print Server Setup CD-ROM containing all support programs and

this user guide.

■ Quick Install Guide.

Physical Details This section has details of the LEDs and connectors. Further details are

contained in Appendix A

.

Figure 1 The Print Server

Print Server

Connection

■ 1 x USB 2.0 Printer Port

■ IEEE 802.11g/802.11b Wireless Station

■ 10/100BaseT LAN connection

16 CHAPTER 1: INTRODUCTION

LED Indicators There are two (2) LED indicators on the top panel - Status (Green, right)

and Error (Red, left). The LED indicator modes are described in the

following table.

Ta b l e 3 LED Indicator Modes

Diagnostic Push

Button

The Print Server is fitted with a Diagnostic Push Button. The button is

recessed; a pin or paper clip can be used to press it. This button has 2

functions:

■ Restore the factory default settings

■ Print a test page containing all current settings.

To restore the factory default settings:

1 Power down the the Print Server.

2 Press and hold the diagnostic button. While pressing the button, switch

the Print Server ON.

3 If you continue pressing the button for 10 seconds, a diagnostic page will

be printed, showing the new (default) settings.

To generate a Diagnostic print out

1 Ensure that both the Print Server and the printer are ON.

2 Press the diagnostic button, and hold it in for 2 seconds.

3 The test page, containing the current settings, will be printed.

PostScript printers are unable to print this page. If you have a PostScript

printer, the test page will not be printed.

Status LED Error LED Status Description

Off Off No Power

On On Hardware error

On Off Normal operation (idle)

Blinking Off Normal operation - data is being transmitted or

received on the USB Printer Port.

Blinking Blinking During a Firmware Upgrade, both LEDs will blink.

2

LAN INSTALLATION

This chapter describes how to install the Print Server in your Local Area

Network.

Before You Begin You will need the following items to complete the installation and

configuration of the Print Server.

■ The 3Com OfficeConnect Wireless 54Mbps 11g Print Server

■ The Print Server Setup CD

■ A laptop or desktop computer with an Ethernet interface and

Windows operating system installed.

■ An Ethernet cable (not supplied)

■ 5V power supply for the Print Server

■ USB cable (not supplied)

■ USB printer

■ Printer Driver CD

Installation

Procedure

Use the following steps to install the Print Server in to your network.

Preparation Before starting to install your Print Server, ensure that your printer is

operating correctly via the normal direct USB connection.

■ Ensure the power is OFF. Do not connect the Print Server while power

is On.

18 CHAPTER 2: LAN INSTALLATION

■ Find the Default Server Name for your Print Server. The Default Server

Name is shown on a sticker on the base of the device. It consists of 8

letters and/or digits. Record this name; it may be needed during

configuration.

1 Make sure the Print Server and printer are powered OFF.

2 Connect the printer to the Print Server's printer port, as shown in the

following diagram.

3 Connect an Ethernet cable to the LAN port on the Print Server and your

laptop or desktop computer.

Initial configuration cannot be performed via the Wireless interface; the

Wired (LAN) interface should be used for initial configuration. To use the

LAN interface, the Ethernet cable needs to be inserted BEFORE powering

ON. After configuration, you can power off and disconnect the Ethernet

cable if desired.

To use BOTH the LAN and Wireless interfaces, the Wireless mode must be

changed to "Ad-hoc".

Power Up Plug in the power adapter cable and power up. Start-up will take only a

few seconds.

WARNING: Use only the Power Supply unit provided with the device.

Power Supply units for different models are not interchangeable.

To PC

Installation Procedure 19

Check the LEDs Once start-up is complete:

■ The Status LED should be On.

■ The Error LED should be Off.

20 CHAPTER 2: LAN INSTALLATION

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