Petsafe PBC-302 Owner's manual

Brand: Petsafe

Model: PBC-302

Category: Pet care

Type: Owner's manual

Please read this entire guide before beginning

Basic

Bark Control Collar

operating guide

2 Customer Care Center 1-800-732-2677

Important Safety Information

Explanation of Attention Words and Symbols used in this guide

This is the safety alert symbol. It is used to alert you to potential personal injury hazards.

Obey all safety messages that follow this symbol to avoid possible injury or death.

WARNING indicates a hazardous situation which, if not avoided, could

result in death or serious injury.

CAUTION, used with the safety alert symbol, indicates a hazardous

situation which, if not avoided, could result in minor or moderate injury.

CAUTION, used without the safety alert symbol, indicates a hazardous

situation which, if not avoided, could result in harm to your pet.

Risk of explosion. Do not short circuit, mix old and new batteries, dispose

of in fire, or expose to water. When batteries are stored or disposed, they

must be protected from shorting. Dispose of used batteries properly.

Not for use with aggressive dogs. Do not use this Product if your dog is

aggressive, or if your dog is prone to aggressive behavior. Aggressive dogs

can cause severe injury and even death to their owner and others. If you are unsure whether

this product is appropriate for your dog, please consult your veterinarian or certified trainer.

Risk of skin damage. Please read and follow the instructions in this manual.

Proper fit of the collar is important. A collar worn for too long or made too tight

on the pet’s neck may cause skin damage. Ranging from redness to pressure ulcers; this

condition is commonly known as bed sores.

Avoid leaving the collar on the dog for more than 12 hours per day.

When possible reposition the collar on the pet’s neck every 1 to 2 hours.

Check the fit to prevent excessive pressure; follow the instructions in this manual.

Never connect a lead to the electronic collar; it will cause excessive pressure on the contacts.

When using a separate collar for a lead, don’t put pressure on the electronic collar.

Wash the dog’s neck area and the contacts of the collar weekly with a damp cloth.

Examine the contact area daily for signs of a rash or a sore.

If a rash or sore is found, discontinue use of the collar until the skin has healed.

If the condition persists beyond 48 hours, see your veterinarian.

For additional information on bed sores and pressure necrosis, please visit our website.

These steps will help keep your pet safe and comfortable. Millions of pets are comfortable while

they wear stainless steel contacts. Some pets are sensitive to contact pressure. You may find

after some time that your pet is very tolerant of the collar. If so, you may relax some of these

precautions. It is important to continue daily checks of the contact area. If redness or sores are

found, discontinue use until the skin has fully healed.

The PetSafe

Basic Bark Control Collar must be used only on healthy dogs. We recommend

that you take your dog to a veterinarian before using the collar if he is not in good health.

The Bark Control Collar is not a toy. Keep it away from the reach of children. Use it only for its

bark stopping purpose.

www.petsafe.net 3

“In a Tuskegee University study of adult shelter dogs wearing the PetSafe

Bark Control Collar

for six 30-minute sessions over two weeks, we detected no long-term adverse effects, and all

dogs dramatically reduced their barking by the second day.”

Dr. Janet Steiss and Dr. Caroline B. Schaffer

Tuskegee University

Thank you for choosing the PetSafe

brand. You and your pet deserve a

companionship that includes memorable moments and a shared understanding

together. Our products and training tools promote a lifestyle of protection, teaching,

and love—essentials that inﬂuence memories for a lifetime. If you have any questions

about our products or training your pet, please visit our website at www.petsafe.net or

contact our Customer Care Center at 1-800-732-2677.

To get the most protection out of your warranty, please register your product within

30 days at www.petsafe.net. By registering and keeping your receipt, you will enjoy

the product’s full warranty and should you ever need to call the Customer Care

Center, we will be able to help you faster. Most importantly, PetSafe

will never

give or sell your valuable information to anyone. Complete warranty information is

available online at www.petsafe.net.

Table of Contents

Components ................................................................................................................. 4

Features ........................................................................................................................ 4

How the PetSafe

Basic Bark Control Collar Works ..................................................... 4

Key Deﬁnitions ............................................................................................................. 4

Fit the Bark Control Collar ............................................................................................ 5

To Insert and Remove the Battery ................................................................................ 6

What to Expect During Use of the Bark Control Collar ................................................ 7

Tips and Maintenance .................................................................................................. 7

To Test the Bark Control Collar ..................................................................................... 7

Frequently Asked Questions ..................................................................................... 8

Troubleshooting .......................................................................................................... 8

Customer Care International ........................................................................................ 9

Battery Disposal ......................................................................................................... 10

FCC ............................................................................................................................ 10

Perchlorate Battery ..................................................................................................... 10

4 Customer Care Center 1-800-732-2677

Components

Operating Guide

BATTERY 6V

RFA-67

Battery

(PetSafe

RFA-67)

PetSafe

Basic Bark Control Collar

Features

6 levels of static correction, automatically adjusts to your dog’s temperament starting at the

lowest level

Low battery indicator

Waterproof

How the PetSafe

Basic Bark Control Collar Works

The PetSafe

Basic Bark Control Collar effectively deters barking when it is worn. When the

vibration of your dog’s bark triggers the Sensor Probe, a static correction is administered through

the Contact Points. The Bark Control Collar starts with the lowest level of static correction and

then increases through 6 levels each time your dog barks within 30 seconds of the previous bark.

If your dog does not bark again within 30 seconds, the Bark Control Collar will reset itself to the

lowest level of static correction. Along with each static correction, there will be an audible beep.

As an added safety feature, the Bark Control Collar will automatically shut off for 3 minutes if your

dog barks 15 times or more within a 50-second period.

Key Definitions

Contact Points: Deliver the static correction.

Sensor Probe: Detects the vibrations of your

dog’s barking.

Note: The Sensor Probe is not

adjustable.

Battery: Turns the unit on when installed.

Low Battery Indicator Light: The Indicator

Light will begin ﬂashing when battery is low.

BATTERY 6V

RFA-67

Battery

Contact Points

Washers

Sensor Probe

Low Battery

Indicator Light

www.petsafe.net 5

Fit the Bark Control Collar

Important: The proper ﬁt and placement of your Bark Control Collar is important for

effective operation. The Contact Points must have direct contact with your dog’s skin on

the underside of his neck.

To assure a proper ﬁt, please follow these steps:

1. Make sure that the Bark Control Collar is turned off (battery removed).

2. Start with your dog standing comfortably (A).

3. Place the Bark Control Collar on your dog’s neck close to the ears.

Center the

Contact Points

underneath your dog’s neck, touching the

skin (B). Note: It is sometimes necessary to trim the hair around the

Sensor Probe to make sure that contact is consistent.

Do not shave the pet’s neck as this may

increase the risk of skin irritation.

4. Check the tightness of the Bark Control Collar by inserting

one ﬁnger between the Sensor Probe and the dog’s neck

(C). The ﬁt should be snug but not constricting.

5. Allow your dog to wear the collar for several minutes,

then recheck the ﬁt. Check the ﬁt again as your dog

becomes more comfortable with the Bark Control Collar.

6. Trim the collar as follows: (D)

a. Mark the desired length of the collar with a pen.

Allow for growth if your dog is young or grows a

thick winter coat.

b. Remove the Bark Control Collar from your dog and

cut off excess.

c. Before placing the Bark Control Collar back onto

your dog, seal the edge of the cut collar by applying

a ﬂame along the frayed edge.

The Receiver Collar should not be worn

for more than 12 hours out of every

24-hour period. Leaving the collar on too

long could lead to skin irritation. Please

refer to page 2 for additional information.

To Re-Thread the Collar

The slide buckle prevents the collar from becoming loose around your pet’s neck.

The ridges must be facing up; the collar will slip if it is not properly threaded.

SÍ

Ridges

Slide Buckle

6 Customer Care Center 1-800-732-2677

To Insert and Remove the Battery

Note: Do not install the battery while the Bark

Control Collar is on your dog.

This Bark Control Collar utilizes a replaceable

PetSafe

battery (RFA-67). This unique battery

is designed to make battery replacement easier

and increase water protection.

To insert the battery, align the symbols on the

battery (arrow) and Bark Control Collar (triangle).

Use a large coin to turn the battery clockwise until

the arrow lines up with the lock symbol on the

housing. This turns the Bark Control Collar on.

To remove the battery, turn the battery counter-

clockwise using a large coin. Removing the

battery turns the Bark Control Collar off.

A replacement PetSafe

battery (RFA-67) can be

found at many retailers. Contact the Customer

Care Center or visit our web site at www.petsafe.net to locate a retailer near you.

Battery Life

Average battery life is 3 to 6 months, depending on how often your dog barks. However, due to

your dog’s learning process, your ﬁrst battery may not last as long as replacement batteries.

Do not attempt to cut into or pry open the battery. Be sure to discard the used

battery properly.

Low Battery Indicator

During normal operation the Indicator Light remains off. As the product is used, the battery will

be drained to a weakened state. At this point, the Indicator Light will begin to ﬂash to show that

it is time to change the battery.

To Discharge the Bark Control Collar

Important: To avoid feeling the static correction yourself, do not

touch the Contact Points and Sensor Probe unless the Bark Control

Collar is completely discharged.

After battery removal, the Bark Control Collar retains some stored energy

and may activate 2 or 3 additional times. To completely discharge the

Bark Control Collar, slide the Sensor Probe across a table or hard surface

several times, until the Bark Control Collar stops beeping.

www.petsafe.net 7

What to Expect During Use of the Bark

Control Collar

Important: Do not leave your dog alone the ﬁrst few times he receives a static correction.

Place the Bark Control Collar properly on your dog and wait nearby until he barks. Most dogs

will understand very quickly that the Bark Control Collar is disrupting their urge to bark and

will relax and stop barking. Because the static correction from the Bark Control Collar may be

surprising or startling at ﬁrst, some dogs may bark more at the initial correction.

On rare occasions, a dog may get into a bark-correction-bark-correction cycle. If this happens,

reassure your dog with calm, soothing tones. As your dog relaxes, he will understand that if he

becomes quiet, he will not receive any more static corrections. The small minority of dogs that

have this reaction will only have it the ﬁrst time they wear the Bark Control Collar.

You should notice a reduction in your dog’s barking within the ﬁrst couple of days that he wears

the Bark Control Collar. At this point, it is important to remember the learning process is still

not complete. Dogs will “test” this new learning experience and will increase their attempts to

bark. This usually occurs during the second week a dog wears the Bark Control Collar. If this

does occur, remain consistent and do not alter your use of the Bark Control Collar. You must

place the Bark Control Collar on your dog in every situation when you expect him to be quiet. If

your dog is not wearing the Bark Control Collar, he may resume barking and his learning would

suffer a setback.

Tips and Maintenance

Before playing with your dog, turn the unit off and remove the Bark Control Collar. The activity

may cause your dog to bark, which could lead to him associating the play with the correction.

Turn OFF the device while not in use.

The PetSafe

Basic Bark Control Collar should only be used with pets that are over 6 months of age.

If your pet is injured or its mobility is otherwise impaired, contact your veterinarian or

professional trainer before use.

Do not leave your device unattended where your dog could accidentally damage it through chewing.

Do not attempt to repair the device yourself. This will invalidate the warranty and make repairs

more difﬁcult.

Clean your dog’s hair weekly with a washcloth and a mild hand soap. Rinse and

dry your dog’s neck thoroughly.

Clean the Contact Points weekly with alcohol.

Check the Contact Points weekly for tightness. Note: Do NOT adjust the factory

preset Sensor Probe.

To Test the Bark Control Collar

Slide the Sensor Probe across a rough surface for at least 10 inches.

The Bark Control Collar should beep. If your Bark Control Collar doesn’t

beep during this test, see “The Bark Control Collar does not beep” in the

“Troubleshooting” section, and continue with the second step.

BATTERY 6V

RFA-67

8 Customer Care Center 1-800-732-2677

Frequently Asked Questions

My dog has a sensitive

nature. Can I lower the

static correction level?

You can obtain a resistor to reduce the static correction

level by contacting the Customer Care Center.

Will another dog’s bark set

off the Bark Control Collar?

No. The PetSafe

Basic Bark Control Collar uses both

vibration and sound sensors to ensure your dog’s bark is

the only one that will cause a correction.

Is the static correction safe

for my pet?

Yes. The Bark Control Collar is designed to get your dog’s

attention, not to punish him. However, the initial static

correction may startle your dog.

Will the Bark Control Collar

work for my dog?

The Bark Control Collar is safe and effective for most

breeds and sizes of dogs, though it may be too large for

dogs under 8 pounds to wear comfortably.

Troubleshooting

The Bark Control Collar

does not beep.

Test the Bark Control Collar (see “To Test the Bark Control

Collar” section).

If your Bark Control Collar does not beep during this test,

try the same test on a rougher surface.

Ensure that the battery is properly installed.

Replace the battery.

If the Bark Control Collar still does not beep, contact the

Customer Care Center.

My Bark Control Collar

beeps, but my dog keeps

barking (does not respond

to the static correction).

Tighten the Bark Control Collar and/or trim your dog’s hair

where the Contact Points touch his neck to ensure good

skin contact.

Replace the battery.

If your dog still does not respond, contact the Customer

Care Center.

The Bark Control Collar

Indicator Light is ﬂashing.

Replace the battery.

www.petsafe.net 9

1. Terms of Use

This Product is offered to you conditioned upon your acceptance without modiﬁcation of the terms,

conditions and notices contained herein. Usage of this product implies acceptance of all such

terms, conditions, and notices.

2. Proper Use

This Product is designed for use with pets where training is desired. The speciﬁc temperament of

your pet may not work with this product. We recommend that you not use this product if your pet

is less than 8 lb or under 6 months old, or if your pet is aggressive. If you are unsure whether this is

appropriate for your pet, please consult your veterinarian, certiﬁed trainer or contact our Customer

Care Center or visit our website at www.petsafe.net.

Proper use includes reviewing the entire Operating and Training Guide provided with your

product and any speciﬁc Caution statements.

3. No Unlawful or Prohibited Use

This Product is designed for use with pets only. This pet training device is not intended to harm,

injure, or provoke. Using this product in a way that is not intended could result in violation of

Federal, State or local laws.

4. Limitation of Liability

In no event shall Radio Systems

Corporation be liable for any direct, indirect, punitive, incidental,

special or consequential damages, or any damages whatsoever arising out of or connected with the

use or misuse of this Product. Buyer assumes all risks and liability from the use of this Product.

5. Modification of Terms and Conditions

Radio Systems

Corporation reserves the right to change the terms, conditions and notices under

which this Product is offered.

Customer Care International

USA & Canada - Tel: 800-732-2677

Monday - Friday 8 AM - 8 PM / Saturday 9 AM – 5 PM

Australia - Tel: 1800 786 608

Monday - Friday 8:30 AM - 5 PM

New Zealand - Tel: 0800 543 054

Monday - Friday 10:30 AM - 7 PM

This product has the beneﬁt of a limited manufacturer’s warranty. Details of the warranty

applicable to this product and its terms can be found at www.petsafe.net and/or are available

by sending a stamped addressed envelope to PetSafe

Ltd. Redthorn House, Unit 9, Chorley

West Business Park, Ackhurst Road, Chorley, Lancashire PR7 1NL, United Kingdom.

10 Customer Care Center 1-800-732-2677

Battery Disposal

Separate collection of spent batteries is required in many regions; check the regulations in

your area before discarding spent batteries. At the end of the product life, please contact our

Customer Care Center to receive instructions on proper disposal of the unit. Please do not

dispose of the unit in household or municipal waste. For a listing of Customer Care Center

telephone numbers in your area, visit our website at www.petsafe.net.

FCC

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

CAUTION: Modiﬁcation or changes to this equipment not expressly approved by Radio Systems

Corporation may void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against

harmful interference in a residential installation. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that interference will not occur in a

speciﬁc installation. If interference does occur to radio or television reception, which can be determined by

turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of

the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and the receiver.

Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

Consult customer care, the dealer, or an experienced radio/TV technician for help.

Perchlorate Battery

Perchlorate Material – special handling may apply.

See www.dtsc.ca.gov/hazardouswaste/perchlorate.

www.petsafe.net 11

Radio Systems

Corporation

10427 PetSafe Way

Knoxville, TN 37932

1-800-732-2677

www.petsafe.net

400-1553

Petsafe PBC-302 Owner's manual

Brand: Petsafe

Model: PBC-302

Category: Pet care

Type: Owner's manual

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Petsafe PBC-302 Owner's manual

Petsafe PBC-302 Owner's manual

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